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Home / Connecticut / Avon

Apple Rehab Avon

220 Scoville Road, Avon, CT 06001 · Capitol County · (860) 673-3265

60 certified beds, about 51 residents a day · For profit - Corporation · Medicare and Medicaid since 1993

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
2 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 075388 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on November 25, 2025, inspectors cited 10 health deficiencies (the Connecticut average is 13.4, the national average 9.2).

None of its 47 health citations since October 2021 was rated as actual harm or immediate jeopardy.

CMS lists 1 fine totaling $78,309 in the last three years; the largest was $78,309, and the latest is dated February 27, 2024.

Nurses and nurse aides worked 3.31 hours per resident per day, against 3.73 across Connecticut and 3.86 nationally. Registered nurses accounted for 0.69 of those hours.

55.2% of nursing staff left within the year CMS measured (Connecticut average 37.4%).

CMS links it to Apple Rehab, an affiliated group of 20 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 47 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
34D
11E
0F
Potential for minimal harm
0A
2B
0C
June 8, 2026Complaint inspection · 1 citation
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 12, 2026
    Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for one resident (Resident #1) reviewed for accidents, the facility failed to ensure staff monitored the resident's whereabouts timely, and the resident was last observed by staff at approximately 6:30 PM and identified missing at 11:48 PM.
December 5, 2025Complaint inspection · 3 citations
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 27, 2025
    Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for one of two residents (Resident #1) reviewed for abuse, the facility failed ensure the Resident #1 was free from verbal mistreatment.
  2. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 27, 2025
    Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for one of two residents (Resident #1) reviewed for abuse, the facility failed to ensure an employee was removed from the schedule after she was observed using inappropriate language.
  3. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 27, 2025
    Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for one of two residents (Resident #1) reviewed for abuse and neglect, the facility failed to ensure staff reported an allegation of abuse/mistreatment timely, and the facility failed to ensure the State Agency was notified timely of an allegation of mistreatment after staff reported an allegation.
November 25, 2025Standard inspection, Complaint inspection · 10 citations
  1. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 5, 2025
    Inspectors wroteBased on observation, review of facility documentation, facility policy and interviews for bi-monthly narcotic audits, the facility failed to maintain and keep records of bi-monthly narcotic audits.
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 5, 2025
    Inspectors wroteBased on tour of the Dietary Department, staff interview and review of facility policy, the facility failed to ensure proper hair covers were worn while in the kitchen, they also failed to ensure items in the kitchen were consistently dated and labeled.
  3. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 5, 2025
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for 2 of 4 residents reviewed for mistreatment, the facility failed to ensure that the residents were free from a resident-to-resident altercation.
  4. D
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 5, 2025
    Inspectors wroteBased on clinical record review and interview for the only resident reviewed for edema (Resident #61), the facility failed to ensure staff submitted Minimum Data Set (MDS) assessments timely.
  5. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 5, 2025
    Inspectors wroteBased on review of the clinical record, facility documents, interviews and facility policy for 1 of 4 residents (Resident #24) reviewed for nutrition, the facility failed to ensure weights were documented monthly according to physician orders.
  6. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 5, 2025
    Inspectors wroteBased on review of the clinical record and facility documentation, interviews and facility policy for 1 of 3 residents (Resident #61) reviewed for falls, the facility failed to ensure supervision was provided in the bathroom, resulting in Resident #61 falling without injury. Additionally, the facility failed to ensure staff remained with food items while re-heating in a microwave to prevent the occurrence of smoke that required the activation of a code red and the fire alarm resulting in the fire department being dispatched.
  7. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 5, 2025
    Inspectors wroteBased on medical record review, staff interviews and review of the facility policy for the only resident reviewed for dialysis (Resident #8), the facility failed to ensure that a resident on dialysis and with a fluid restriction had fluid intake consistently monitored and documented as per facility policy.
  8. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 5, 2025
    Inspectors wroteBased on review of the clinical record, facility documents, interviews and facility policy for 1 of 5 residents (Resident #32) reviewed for unnecessary medication, the facility failed to ensure facility staff/pharmacy completed monthly medication reviews for 3 months.
  9. B
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) December 5, 2025
    Inspectors wroteBased on observation and interviews for the only resident (Resident #32) reviewed for environment, the facility failed to ensure bureau drawer knobs were in place to ensure resident access to the use of a facility supplied bureau.
  10. B
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) December 5, 2025
    Inspectors wroteBased on review of the clinical record, facility documentation and interviews for 1 of 1 sampled resident (Resident #15) reviewed for hospice services, the facility failed to accurately code the quarterly Minimum Data Set (MDS) assessment to reflect Resident #15 receiving hospice services.
August 25, 2025Complaint inspection · 1 citation
  1. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 10, 2025
    Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for one resident (Resident #1) reviewed for wound care, the facility failed to ensure the record was complete and accurate to include a verbal treatment order and failed to include timely documentation of wound care provided.
May 7, 2025Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on clinical record reviews, review of facility documentation, facility policies, and interviews for one (1) of three (3) sampled residents (Resident #3) who were required supervision during meals, the facility failed to follow the physician's order and provide the one to one (1:1) supervision when food was delivered to Resident #3 to prevent a choking episode.
October 28, 2024Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 9, 2024
    Inspectors wroteBased on clinical record review, facility documentation, facility policy and interviews for one of three residents (Resident #6) reviewed for abuse, the facility failed to ensure the State Agency was notified timely of an allegation of abuse.
March 28, 2024Complaint inspection · 1 citation
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 3, 2024
    Inspectors wroteBased on clinical record review, facility documentation review, and interviews for one of three residents (Resident #2) reviewed for grievances, the facility failed to ensure interventions were put into place timely to prevent a wandering resident from entering another resident room.
February 27, 2024Standard inspection, Complaint inspection · 23 citations
  1. E
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 4 of 4 residents (Resident #20, #36, #202, and #302) reviewed for accidents, the facility failed to ensure the baseline care plan was completed in a timely manner.
  2. E
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 3 of 3 residents (Resident #25, #39 and Resident #202) reviewed for care planning,the facility failed to ensure quarterly care plan meetings were conducted, the facility failed to update the care plan reflecting the resident's preferences for provision of care and accusatory behaviors and the facility failed to revise the comprehensive care plan after falls.
  3. E
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    F678 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on review of facility documentation, facility policy, and interviews, the facility failed to ensure all licensed nurses( 27 ) were certified and had up to date Cardiopulmonary Resuscitation (CPR) cards.
  4. E
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on review of the facility documentation and interviews, the facility failed to ensure 18 of 27 licensed nurses completed annual competencies related to providing Intravenous Therapy (IV) and the facility failed to ensure 14 of 27 licensed nurses had Intravenous Therapy (IV) certificates.
  5. E
    Observe each nurse aide's job performance and give regular training.
    F730 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on review of facility documents, review of facility policy and interviews, the facility failed to complete performance reviews for 3 of 4 of the nurse aide personnel files reviewed every 12 months as required.
  6. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 20, 2024
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 4 of 5 residents (Resident #21, Resident #352, Resident #4 and Resident #28) reviewed for unnecessary medications, the facility failed to ensure the narcotic destruction was performed per facility policy and the facility failed to ensure medications were not left at the bedside unsecure.
  7. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 2 of 2 residents (Resident #18 and #302) reviewed for dignity, the facility failed to ensure resident was treated in a dignified manner and to ensure that the resident's rights related to personal hygiene were honored.
  8. D
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    F553 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 sampled resident (Resident #35) reviewed for care planning, the facility failed to invite the resident/resident representative to participate in the care plan meetings.
  9. D
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 1 resident (Resident #21) reviewed for choices, the facility failed to ensure resident has a right to make choices about aspects of his or her life in the facility that are significant to the resident.
  10. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on observations, clinical record review, facility documentation, facility policy, and interviews for 2 of 2 sampled residents (Resident #36 and Resident #302) reviewed for advanced directives, the facility failed to ensure that advance directives were reviewed and obtained from the resident and/or resident representative.
  11. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 1 resident (Resident #202) reviewed for medications, the facility failed to update the physician and resident representative of refusal of medications and new orders for medications in a timely manner.
  12. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for the only sampled resident (Resident #39) reviewed for dignity, the facility failed to ensure an allegation of verbal abuse was reported to the state agency, in a timely manner.
  13. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for the only sampled resident (Resident #39) reviewed for dignity, the facility failed to ensure the abuse policy was followed regarding a staff member involved in an allegation of verbal abuse.
  14. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for the only sampled resident (Resident #39) reviewed for dignity, the facility failed to ensure the quarterly MDS and quarterly social work assessment were comprehensively completed.
  15. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 2 of 6 residents (Resident # 20, #36) reviewed for comprehensive care planning, the facility failed to failed to develop and implement a comprehensive care plan.
  16. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 2 of 2 residents (Resident #18 and #302) reviewed for activities of daily living, the facility failed to ensure resident was provided the incontinent care timely and utilize briefs per standard of practice for (Resident #18) and the facility failed to ensure showers and personal hygeine needs were addressed for a newly admitted resident for (Resident #302).
  17. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wrote3. Resident #18 was admitted to the facility on [DATE] with diagnoses which included fracture of the right femur, dementia, congestive heart failure, and chronic kidney disease. The admission MDS assessment dated [DATE] identified Resident #18 had severely impaired cognition, required maximal assistance with sitting to standing and lying to sitting on the side of the bed, sustained 1 fall with no injury since admission, had an active diagnosis of heart failure, and taking a diuretic. The care plan dated 2/20/24 identified Resident #18 was a fall risk due to multiple risk factors including impaired balance, pain, and unsteady gait. Interventions included the provision of a well-lit and clutter free environment, maintaining commonly used articles within easy reach, and ensuring the call bell remains in reach. [...]
  18. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on review of the clinical records, facility policies, and interviews for 2 of 3 residents (Resident #5) reviewed for pressure ulcers, the facility failed to complete weekly body audits and weekly Braden scales per the physician's order and failed to ensure a nurse assessment was documented upon identification of a new pressure wound and (Resident #8) the facility failed to complete weekly body audits, per the physician's order.
  19. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 1 resident (Resident #21) reviewed for respiratory care, the facility failed to follow physician's orders for routine cleaning and maintenance of the Cpap.
  20. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 20, 2024
    Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident # 20) reviewed for pain management, the facility failed to ensure a prescribed narcotic analgesic was available for administration.
  21. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 20, 2024
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 residents (Resident #21) reviewed for unnecessary medications, the facility failed to ensure the narcotic disposition record was accurate.
  22. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 2 of 2 resident's(Resident #4 and Resident #21) reviewed for respiratory care, the facility failed to sanitize the glucometer after use and store nebulizer tubing and CPAP face mask in a sanitary manner.
  23. D
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    F882 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 25, 2024
    Inspectors wroteBased on review of facility documentation and interviews, the facility failed to designate a specific individual (with the required training and qualification) to oversee the infection control program between 7/2023 through 12/13/2023 (5 months and 2 weeks).
October 1, 2021Standard inspection · 6 citations
  1. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 12, 2021
    Inspectors wroteBased on review of the clinical record, observations, review of facility policy and interviews for one of two residents (Resident #1) reviewed for Activities of Daily Living (ADL), the facility failed to provide care per resident's preferences and in accordance with the plan of care.
  2. E
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 12, 2021
    Inspectors wroteBased on a review of the clinical record, facility policy and interviews for one resident residents (Resident #11) reviewed for nutrition, the facility failed to assess the resident's nutritional status and failed to obtain a diet order from the physician upon admission and readmission from an acute care facility.
  3. E
    Perform COVID19 testing on residents and staff.
    F886 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 12, 2021
    Inspectors wroteBased on review of the clinical record, review of facility documentation, review of facility policy and interviews reviewed for infection control, the facility failed to test unvaccinated staff in accordance with Centers for Disease Control and Prevention (CDC) recommendations.
  4. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 12, 2021
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for one of two residents (Resident #235) reviewed for fall, the facility failed to notify the physician of a change in condition for a resident who sustained a fall requiring transfer to an acute care facility for an evaluation and in accordance with facility policy.
  5. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 12, 2021
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for one of two residents (Resident #4) reviewed for falls, the facility failed to ensure fall quarterly assessments were conducted in accordance with facility policy and the plan of care to prevent future falls.
  6. D
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 12, 2021
    Inspectors wroteBased on review of the clinical record, observations, review of facility policy and interviews for one out of thirty-three residents (Resident #1) reviewed for staffing, the facility failed to provide a sufficient number of personnel to meet the resident's needs.

Fire safety inspections

9 fire safety citations on file: 3 on November 25, 2025, 2 on February 27, 2024, 4 on October 1, 2021.

Every fire safety citation9 citations
  1. D
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · November 25, 2025 · Corrected (the home has a date of correction)
  2. D
    Have exits that are accessible at all times.
    K 271 · November 25, 2025 · Corrected (the home has a date of correction)
  3. D
    Have restrictions on the use of highly flammable decorations.
    K 753 · November 25, 2025 · Corrected (the home has a date of correction)
  4. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · February 27, 2024 · Corrected (the home has a date of correction)
  5. D
    Have simulated fire drills held at unexpected times.
    K 712 · February 27, 2024 · Corrected (the home has a date of correction)
  6. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · October 1, 2021 · Corrected (the home has a date of correction)
  7. E
    Have simulated fire drills held at unexpected times.
    K 712 · October 1, 2021 · Corrected (the home has a date of correction)
  8. E
    Meet requirements for the installation and maintenance of electrical systems.
    K 911 · October 1, 2021 · Corrected (the home has a date of correction)
  9. E
    Have a battery powered remote alarm panel in a location accessible by operating personnel.
    K 916 · October 1, 2021 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
February 27, 2024Fine $78,309
February 27, 2024Payment Denial 24 days from May 27, 2024

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeConnecticutUnited States
All nursing staff (RN, LPN and aides)3.313.733.86
Registered nurses0.690.690.69
All nursing staff on weekends3.123.373.42
Nurse aides2.08
Licensed practical nurses0.53
Nursing staff turnover (share who left in a year)55.2%37.4%45.8%
Registered nurse turnover60.0%38.6%42.9%
Administrators who left2

CMS expects 3.95 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.38 on weekdays and 3.12 on weekends, 8% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.27 in April to June 2025 to 3.31 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.310.693.383.12 0.0%0 of 9051
Oct to Dec 20253.370.693.513.02 2.2%0 of 9251
Jul to Sep 20253.280.663.442.86 4.8%0 of 9252
Apr to Jun 20253.270.633.402.95 3.1%0 of 9153
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Connecticut, Jan to Mar 20263.660.613.803.316.0%1.3% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeConnecticutUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
15.817.913.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
3.00.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.41.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
5.83.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.71.51.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
27.116.414.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
7.94.04.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
27.617.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
23.224.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
10.210.812.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.62.11.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.11.51.8

Owners and operators

Legal business name: BRIGHTVIEW NURSING & RETIREMENT CENTER LTD.. CMS links this home to Apple Rehab, a group of 20 nursing homes averaging 2.4 stars overall.

NameRoleTypeShareSince
Foley, Brian5% or greater direct ownership interestIndividual100%07/01/1982
Singh, DevikaW-2 managing employeeIndividual09/10/2018
Foley, BrianCorporate directorIndividual07/01/1982
Vess, RyanCorporate directorIndividual03/15/2013
Vess, RyanCorporate officerIndividual03/15/2013
Vess, RyanOperational/managerial controlIndividual03/15/2013

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 15 problems in this area, most recently on June 8, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 8 problems in this area, most recently on November 25, 2025: "Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment."
  3. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 7 problems in this area, most recently on December 5, 2025: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 7 problems in this area, most recently on November 25, 2025: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.12 hours per resident per day, below the Connecticut average of 3.37.
  6. How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.

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Common questions

What is Apple Rehab Avon's Medicare star rating?
CMS rates Apple Rehab Avon 3 out of 5 stars overall, with 3 for health inspections, 2 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Apple Rehab Avon get at its last inspection?
10 health deficiencies at the standard inspection on November 25, 2025. The Connecticut average is 13.4.
Has Apple Rehab Avon been fined?
Yes. CMS lists 1 fine totaling $78,309 in the last three years.
Does Apple Rehab Avon accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Apple Rehab Avon?
CMS lists 6 owners and managers, and links the home to Apple Rehab. Legal business name: BRIGHTVIEW NURSING & RETIREMENT CENTER LTD..

Sources

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