Home / Connecticut / Canton
Cherry Brook Health Care Center
102 Dyer Avenue, Canton, CT 06019 · Capitol County · (860) 693-7777
100 certified beds, about 96 residents a day · Non profit - Corporation · Medicare and Medicaid since 1994
Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
2 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 075396 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 23, 2024, inspectors cited 14 health deficiencies (the Connecticut average is 13.4, the national average 9.2).
Of 30 health citations since November 2019, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $11,175 in the last three years; the largest was $11,175, and the latest is dated January 28, 2026.
Nurses and nurse aides worked 3.59 hours per resident per day, against 3.73 across Connecticut and 3.86 nationally. Registered nurses accounted for 0.45 of those hours.
55.4% of nursing staff left within the year CMS measured (Connecticut average 37.4%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
211/19
409/22
112/24
1412/24
208/25
501/26
107/26
107/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 30 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
21D
5E
0F
Potential for minimal harm
0A
2B
1C
July 27, 2026Complaint inspection · 1 citation
- B Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Inspectors wroteBased on interviews, review of the clinical record, review of facility documentation and review of facility policy for 1 of 3 sampled residents (Resident #99) reviewed for pressure ulcers, the facility failed to ensure Resident #99's resident representative was provided copies of medical record upon request.
July 14, 2026Complaint inspection · 1 citation
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on clinical record reviews, interviews, review of facility documentation and policies, and interviews for one (1) of three (3) sampled residents (Resident #1) who sustained an injury of unknown origin, the facility failed to report to the Director of Nursing and/or Administrator within two (2) hours when three (3) areas of bruising on the right upper leg were identified.
January 28, 2026Complaint inspection · 5 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on clinical record review, interviews, and facility documentation/policies for one (1) of three (3) sampled residents (Resident #1) reviewed for accidents, the facility failed to follow physician orders which directed the assistance of two (2) staff for bed mobility which resulted in a dislocation of the left shoulder, and for one (1) of three (3) residents (Resident #4) reviewed for accidents, the facility failed provide adequate supervision by failing to initiate appropriate fall prevention interventions (toileting plan/schedule) and failing to implement an established care plan intervention (gripper socks) for a resident with progressive incontinence patters who was at high risk for falls.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on clinical record review, interviews, and facility documentation/policies for one (1) of three (3) residents (Resident #4) reviewed for accidents, the facility failed to initiate appropriate fall prevention interventions (toileting plan/schedule) and failed to implement an established care plan intervention (gripper socks) for a resident with progressive incontinence patterns who was at high risk for falls.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on clinical record review, interviews, and review of facility documentation and policies for one (1) of three (3) residents (Resident #4) reviewed for accidents, the facility failed to perform a Bowel and Bladder Assessment upon readmission to the facility, in accordance with facility policy.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on clinical record review, interviews, and facility documentation/policies for one (1) of three (3) residents (Resident #5) reviewed for falls, the facility failed to provide adequate supervision for a hospice resident suffering from terminal agitation who sustained several falls within a 24-hour period resulting in injury.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews, for two (2) of three (3) sampled residents reviewed for medication administration (Residents #2 and #3), the facility failed to ensure medications were administered in accordance with physician orders when Resident #2 received Lacosamide prescribed for Resident #3 instead of the ordered Tramadol.
August 18, 2025Complaint inspection · 2 citations
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record review, facility documentation review, and staff interviews for one of three residents (Resident #1) reviewed for abuse, the facility failed to ensure staff reported an allegation of mistreatment timely.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review, facility documentation review, and staff interviews for one of three residents (Resident #1) reviewed for abuse, the facility failed to ensure the medical record was complete and accurate to include support visits made after an allegation of mistreatment.
December 23, 2024Standard inspection · 14 citations
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, review of facility documentation, facility policy and interviews, the facility failed to store discontinued controlled drugs in a separately locked permanently affixed compartment, and failed to have a system to limit access to controlled drugs.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, staff interviews, and review of facility documentation, the facility failed to ensure open food items were dated and labeled.
- E Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Inspectors wroteBased on facility documentation review, facility policy review and interviews, the facility failed to perform quarterly Quality Assurance meetings and failed to ensure Quality Assurance meetings consisted of the minimum required members to maintain an effective and comprehensive Quality Assurance and Performance Improvement (QAPI) program.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, review of the clinical record, facility documentation, facility policy and interviews for 1 of 1 resident (Resident #1) observed on facility tour, 10 of 32 residents (Resident #5, Resident #12, Resident #20, Resident #32, Resident #36, Resident #51, Resident #53, Resident #67, Resident #70, and Resident #244) reviewed for Enhanced Barrier Precautions (EBP) and 1 of 2 residents (Resident #242) reviewed for Transmission Based Precautions (TBP), the facility facility failed to properly store a urinary containment bag and failed to initiate and maintain EBP per the Center of Disease Control (CDC) guidelines for residents with a history of Multiple Drug Resistant Organisms (MDROs) and failed to utilize personal protective equipment (PPE) while assisting a resident requiring EBP and failed to maintain TBP while assisting a resident with a positive COVID-19 diagnosis and [...]
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observations, clinical record review, review of facility policy, and interviews for 1 resident, (Resident #63) reviewed for dignity, the facility failed to ensure Residents #63 was treated in a dignified manner while services were provided.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on review of the clinical record, facility policy and interview for the only sampled resident (Resident #3) reviewed for trauma informed care, the facility failed to develop a comprehensive care plan for a resident with post-traumatic stress disorder (PTSD).
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on review of the clinical record, review of facility policy, and interviews for one sampled resident (Resident #20) reviewed for weight loss, the facility failed to follow a dietician recommendation for a resident with known weight loss.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observations, review of the clinical record, facility policy and interviews for 1 of 2 residents (Resident #75) reviewed for bladder and bowel incontinence, the facility failed to follow the toileting plan and provide incontinence care as directed in the plan of care.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observations, review of the clinical record, facility policy and interviews for the only sampled resident (Resident # 75) reviewed for activities, the facility failed to ensure aspiration precautions were maintained during pleasure eating.
- D Provide care or services that was trauma informed and/or culturally competent.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for the only sampled resident (Resident #3) reviewed for trauma informed care, the facility failed to provide trauma-informed care to minimize triggers and/or re-traumatization for a resident with post-traumatic stress disorder (PTSD).
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observations, review of facility documentation, facility policy and interviews the facility failed to maintain completed shift change reconciliation records for controlled drugs and failed to periodically reconcile the facility inventory of controlled drugs.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy and interviews for 1 of 3 residents reviewed for facility medication administration, the facility failed to maintain a medication error rate of less than 5% (omission of 3 medications out of 35 opportunities resulting in a medication error rate of 8.57%).
- C Honor the resident's right to organize and participate in resident/family groups in the facility.
Inspectors wroteBased on review of facility Resident Council meeting minutes (formal records documenting discussions to address concerns and collaborations on facility-related matters affecting the residents), interviews, and facility policy, the facility failed to adequately respond to resident grievances.
- B Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on review of the clinical record, facility policy, and interviews for 2 of 2 sampled residents (Resident #14 and Resident #36) reviewed for hospitalizations, the facility failed to provide the required notification of a bed hold to the resident and the resident representative.
December 6, 2024Complaint inspection · 1 citation
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for one of two residents (Resident #4) reviewed for abuse, the facility failed ensure the resident was free from mistreatment.
September 13, 2022Standard inspection · 4 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, review of facility documentation, review of facility policy, and interviews, the facility failed to ensure that the temperature logs of the refrigerators, dishwasher and meals were maintained on a consistent basis to ensure the safe storage, preparation, and cleanliness of the dishes to prevent foodborne illness.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on observation, review of the clinical record, review of facility documentation, review of facility policy, and interviews for one sampled resident, (Resident #13) who experienced a significant weight loss, the facility failed to notify the physician of the significant weight loss in a timely manner.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on review of the clinical record, review of facility documentation, and interviews for one sampled resident (Resident #77) with a vision deficit, the facility failed to ensure that the resident's vision deficit was addressed within the plan of care.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on review of the clinical record, review of facility documentation, and interviews for one sampled resident (Resident #77) reviewed for activities of daily living, the facility failed to ensure that Resident #77's was offered and given a weekly shower. Resident #77's diagnoses included diabetes, general anxiety disorder depression and dementia. The admission MDS assessment dated [DATE] indicated that Resident #77 had moderately impaired vision, had intact cognition, required limited assistance of one person for bed mobility and transfers, and required assistance for bathing. The Nurse Aide care card date 8/11/22 indicated Resident #77's shower schedule was every Friday on the 3:00 PM to 11:00 PM shift with the assistance of one person. [...]
November 18, 2019Standard inspection · 2 citations
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on a clinical record review, staff interviews and a review of the facility documentation for one sampled resident (Resident #34), the facility failed to notify the responsible party when there was a change in medication regimen.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on a clinical record review and interview for one sampled resident (Resident # 34), the facility failed to follow physician's diet orders prior to a medical procedure.
Fire safety inspections
4 fire safety citations on file: 2 on December 23, 2024, 2 on September 13, 2022.
Every fire safety citation4 citations
- D Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D Have generator or other power source capable of supplying service within 10 seconds.
- E To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| January 28, 2026 | Fine | $11,175 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Connecticut | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.59 | 3.73 | 3.86 |
| Registered nurses | 0.45 | 0.69 | 0.69 |
| All nursing staff on weekends | 3.22 | 3.37 | 3.42 |
| Nurse aides | 2.12 | ||
| Licensed practical nurses | 1.02 | ||
| Nursing staff turnover (share who left in a year) | 55.4% | 37.4% | 45.8% |
| Registered nurse turnover | 50.0% | 38.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.41 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.75 on weekdays and 3.22 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 25.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.88 in April to June 2025 to 3.59 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.59 | 0.45 | 3.75 | 3.22 | 25.0% | 0 of 90 | 96 |
| Oct to Dec 2025 | 3.85 | 0.52 | 4.02 | 3.41 | 27.4% | 0 of 92 | 95 |
| Jul to Sep 2025 | 4.04 | 0.50 | 4.22 | 3.56 | 32.4% | 0 of 92 | 92 |
| Apr to Jun 2025 | 3.88 | 0.45 | 4.06 | 3.44 | 34.5% | 0 of 91 | 93 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Connecticut, Jan to Mar 2026 | 3.66 | 0.61 | 3.80 | 3.31 | 6.0% | 1.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Connecticut | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 17.7 | 17.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 2.1 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.9 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.4 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.4 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 12.6 | 16.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.4 | 4.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 20.3 | 17.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 25.9 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 21.3 | 10.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.0 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.0 | 1.5 | 1.8 |
Owners and operators
Legal business name: NEW HORIZONS INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Bojanowski, Kristin | Corporate director | Individual | 01/01/2015 | |
| Cohen, Jason | Corporate director | Individual | 09/19/2023 | |
| Girard, Christopher | Corporate director | Individual | 01/01/2015 | |
| Gross, Gary | Corporate director | Individual | 01/01/2015 | |
| Hincks, Daniel | Corporate director | Individual | 01/01/2015 | |
| Jennings, Michael | Corporate director | Individual | 01/01/2015 | |
| Longley, Lauren | Corporate director | Individual | 01/14/2025 | |
| McDougal, Marissa | Corporate director | Individual | 06/30/2021 | |
| Myers, Carmen | Corporate director | Individual | 06/30/2021 | |
| Nevers, Robert | Corporate director | Individual | 01/01/2015 | |
| Schaefer-Reid, Anna | Corporate director | Individual | 03/08/2022 | |
| Walker, Joseph | Corporate director | Individual | 01/10/2023 | |
| Fitzgerald, Carol | Corporate officer | Individual | 04/27/2015 | |
| Camputaro, Bethany | Operational/managerial control | Individual | 09/13/2024 | |
| Miller, Gary | Operational/managerial control | Individual | 06/05/1997 | |
| Camputaro, Bethany | Adp of the SNF | Individual | 09/13/2024 | |
| Miller, Gary | Adp of the SNF | Individual | 01/27/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 8 problems in this area, most recently on January 28, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 6 problems in this area, most recently on July 27, 2026: "Let each resident or the resident's legal representative access or purchase copies of all the resident's records."
- When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on January 28, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on January 28, 2026: "Ensure that residents are free from significant medication errors."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.22 hours per resident per day, below the Connecticut average of 3.37.
Other nursing homes nearby
- Apple Rehab Avon Avon, 4.9 mi · 3 of 5 stars · 47 citations
- Avon Health Center Avon, 4.9 mi · 2 of 5 stars · 31 citations
- McLean Health Center Simsbury, 6.2 mi · 5 of 5 stars · 16 citations
- Ark Healthcare & Rehabilitation at Governors House Simsbury, 6.3 mi · 4 of 5 stars · 36 citations
- Havencare at Valerie Manor Torrington, 8.2 mi · 2 of 5 stars · 45 citations
- Caleb Hitchcock Health Center Bloomfield, 8.4 mi · 2 of 5 stars · 21 citations
- Hebrew Center for Health and Rehabilitation West Hartford, 9.2 mi · 3 of 5 stars · 42 citations
- Autumn Lake Healthcare at West Hartford West Hartford, 9.6 mi · 3 of 5 stars · 70 citations
Connecticut contacts for a concern about a nursing home
These are the official offices in Connecticut. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Connecticut Department of Public Health, Facility Licensing and Investigations Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Connecticut Long Term Care Ombudsman Program, 860-424-5200. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Connecticut DPH Nursing Home Site, survey findings by facility, where Connecticut publishes its own records on licensed homes.
Common questions
- What is Cherry Brook Health Care Center's Medicare star rating?
- CMS rates Cherry Brook Health Care Center 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Cherry Brook Health Care Center get at its last inspection?
- 14 health deficiencies at the standard inspection on December 23, 2024. The Connecticut average is 13.4.
- Has Cherry Brook Health Care Center been fined?
- Yes. CMS lists 1 fine totaling $11,175 in the last three years.
- Does Cherry Brook Health Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Cherry Brook Health Care Center?
- CMS lists 17 owners and managers. Legal business name: NEW HORIZONS INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.