Brickyard Healthcare - Willow Springs Care Center
2002 West 86th Street, Indianapolis, IN 46260 · Marion County · (317) 872-8811
134 certified beds, about 63 residents a day · For profit - Corporation · Medicare and Medicaid since 2015
Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
2 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 155834 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 7, 2025, inspectors cited 10 health deficiencies (the Indiana average is 7.2, the national average 9.2).
None of its 40 health citations since March 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.60 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.89 of those hours.
70.9% of nursing staff left within the year CMS measured (Indiana average 45.9%).
CMS links it to Brickyard Healthcare, an affiliated group of 23 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
603/23
101/24
202/24
303/24
1406/24
1005/25
307/25
106/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 40 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
38D
2E
0F
Potential for minimal harm
0A
0B
0C
June 5, 2026Complaint inspection · 1 citation
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on interview and record review, the facility failed to accurately transcribe a physician's order for 1 of 1 resident reviewed for pharmacy services. (Resident H) The deficient practice was corrected on 12/8/25, prior to the start of the survey, and was therefore past noncompliance.
July 23, 2025Complaint inspection · 3 citations
- D Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Inspectors wroteBased on interview and record review, the facility failed to allow a resident to return to the facility where the resident had resided for several months without documentation of any needs or behaviors which were not previously present and could not be met by the facility for 1 of 3 residents reviewed for an inappropriate discharge. (Resident B)
- D Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on interview and record review, the facility failed to ensure a resident, the resident's representative, and the Office of the State LTC Ombudsman was notified, provided the necessary paperwork, and was involved in the discharge process before a resident was sent to the emergency room and was not permitted to return for 1 of 3 resident reviewed the for discharge process. (Resident B)
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interview and record review, the facility failed to ensure a person-centered, comprehensive care plan was reviewed by the Interdisciplinary team (IDT) and updated to reflect the behavior care needs for 1 of 3 residents reviewed for care plans. (Resident B)
May 7, 2025Standard inspection, Complaint inspection · 10 citations
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure the call system was within reach for 1 of 8 residents reviewed for accommodation of needs.
- D Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on interview and record review, the facility failed to ensure the ombudsman was notified after a discharge and there was documentation the bed hold policy was provided to a resident for 3 of 5 residents reviewed for hospitalization. (Resident 19, 173 and 27)
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure the Minimum Data Set (MDS) assessment was correctly coded for 3 of 3 residents reviewed for resident assessments. (Resident 38, 4 and 222)
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on interview and record review, the facility failed to ensure a new pre-admission screening and resident review (PASARR) was completed after the number of approved days expired for 1 of 1 resident reviewed for PASARR. (Resident 35)
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan for a resident with a diagnosis of epilepsy who received medications for seizure control for 1 of 2 residents reviewed for comprehensive care plans. (Resident 23)
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility failed to complete an elopement assessment accurately to ensure hazard risks were evaluated, analyzed, and interventions were implemented for 1 of 4 residents reviewed for accidents hazards. (Resident 35)
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure staff followed facility policy and procedure for reconciliation of controlled substances for 2 of 6 medication carts reviewed for controlled medications. (South and Southwest)
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on interview and record review, the facility failed to ensure baseline Abnormal Involuntary Movement Scale (AIMS) assessments were completed for evaluation of adverse reactions related to antipsychotic medication use for 2 of 5 residents reviewed for unnecessary medications. (Resident 4 and 222)
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure medications were stored in their original packaging, open dates were placed on medications, and discontinued medications were removed from the cart for 2 of 3 medication carts reviewed for medication storage. (200-unit and 300-unit)
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure enhanced barrier precautions (EBP) signs were posted, Personal Protective Equipment (PPE) was available and worn, and medications were prepared in a sanitary manner for 3 of 3 residents reviewed for infection control. (Resident 47, 6 and 10)
June 28, 2024Standard inspection, Complaint inspection · 14 citations
- D Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure residents were dressed in their own clothing instead of hospital gowns and to ensure the residents' clothing were located or replaced for 2 of 3 residents reviewed for resident rights. (Resident 46 and 42)
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on interview and record review, the facility failed to ensure a resident's code status was reviewed and updated after returning from an inpatient hospitalization for 1 of 4 residents reviewed for advanced directives. (Resident 39)
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on interview and record review, the facility failed to notify the ombudsman when a resident was hospitalized and discharged for 1 of 3 residents reviewed for hospitalization. (Resident 254)
- D Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on interview and record review, the facility failed to provide the facility's bed hold policy to 2 of 3 residents reviewed for discharge. (Residents 254 and 154)
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review, the facility failed to ensure routine blood sugars for an insulin dependent diabetic were obtained for 1 of 2 residents reviewed for quality of care. (Resident 260)
- D Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Inspectors wroteBased on observation, interview, and record review, the facility failed to address the incontinence care of a resident with a colostomy in a timely manner for 1 of 1 resident reviewed for colostomy care. (Resident 42)
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure a resident received the ordered oxygen flow and the portable oxygen tank contained oxygen for 1 of 2 residents reviewed for respiratory care. (Resident 10)
- D Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure side rail assessments and consents were completed prior to the use of side rails for 2 of 2 residents reviewed for accident hazards. (Resident 46 and 22)
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on interview and record review, the facility failed to ensure a clinical rationale was provided for a decline of a gradual dose reduction of an antipsychotic medication for 1 of 5 residents reviewed for unnecessary medications. (Resident 37)
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure medications were labeled with an open date, to ensure medication labels were legible, to dispose of expired medications, and to return or dispose of medications after a resident discharged for 3 of 3 medication carts reviewed for medication storage and labeling. (second and third floor carts)
- D Provide or obtain dental services for each resident.
Inspectors wroteBased on interview and record review, the facility failed to follow up with dental recommendations for oral hygiene and the resident's request to obtain dentures for 1 of 4 residents reviewed for dental services. (Resident 39)
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure refrigerator temperatures were monitored and remained below 41 degrees Fahrenheit for 2 of 3 refrigerators in the kitchen.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review, the facility failed to ensure documentation in the Medication and Treatment Administration Record (MAR/TAR) was accurate and correct for 2 of 2 residents reviewed for documentation. (Residents 6 and 45)
- D Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Inspectors wroteBased on interview and record review, the facility failed to ensure staff effectively transcribed a pain medication ordered by the hospice provider and failed to communicate when the resident was found on the floor after a possible fall during end-of-life care for 1 of 1 resident reviewed for hospice. (Resident 53)
March 14, 2024Complaint inspection · 3 citations
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain a clean environment for 1 of 4 resident rooms and bathrooms reviewed. (Resident B and C)
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review, the facility failed to ensure a physician's order for an X-ray was completed for a resident after a fall for 1 of 3 residents reviewed for quality of care. (Resident B)
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to properly store nebulizer equipment in a sanitary manner on two separate occasions for 1 of 1 resident observed with respiratory equipment. (Resident B)
February 13, 2024Complaint inspection · 2 citations
- D Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on interview and record review, the facility failed to protect residents from misappropriation of theft of personal property when a housekeeping employee removed a drink from a resident's refrigerator and crackers from a container on top of the resident's refrigerator while the resident was out of the room for 1 of 3 residents reviewed for misappropriation of property. The deficient practice was corrected on 1/30/24, prior to the start of the survey, and was therefore past noncompliance.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure a safe medication administration when two (2) pills, in a clear cup, were found sitting on a resident's bed for 2 of 2 residents reviewed for accidents hazards. (Resident 4 and 5)
January 26, 2024Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review, the facility failed to ensure the staff notified the physician when the staff were unable to obtain a seal on a wound VAC (Vacuum-Assisted Closure) (a device which decreases air pressure on the wound to help it heal more quickly), of the need to alter treatment, and to get a physician's order when the treatment was changed to a wet-to-dry dressing for 1 of 3 residents reviewed for quality of care. (Resident B)
March 27, 2023Standard inspection · 6 citations
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure smoking paraphernalia (cigarettes, lighters, matches) were stored with facility staff between smoking times for 5 of 9 residents reviewed for accident hazards. (Residents 12, 48, 10, 119, 22)
- E Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observation, interview and record review, the facility failed to maintain a sanitary homelike environment for 6 of 6 residents observed for environment. (Resident 65, 67, 170, 39, 18 and 58)
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, interview and record review, the facility failed to update and revise a care plan for 1 of 18 residents reviewed for comprehensive care plans. (Resident 58)
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview and record review, the facility failed to label and date oxygen tubing and equipment for 2 of 2 residents reviewed for oxygen therapy. (Resident 2 and 58)
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and record review, the facility failed to measure and record daily temperatures in 1 of 2 medication storage refrigerators. (200-unit refrigerator)
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review, the facility failed to store food in accordance with professional standards for food service safety regarding unit snack/nutritional refrigerators temperatures and cleanliness for 2 of 2 snack refrigerators reviewed. (3rd floor and 2nd floor)
Fire safety inspections
24 fire safety citations on file: 2 on May 7, 2025, 11 on June 28, 2024, 11 on March 27, 2023.
Every fire safety citation24 citations
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Ensure proper usage of power strips and extension cords.
- F Meet other general requirements that are deficient.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Install an approved automatic sprinkler system.
- E Inspect, test, and maintain automatic sprinkler systems.
- E To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- E Ensure proper usage of power strips and extension cords.
- E Have proper medical gas storage and administration areas.
- D Provide properly protected cooking facilities.
- F Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F Have simulated fire drills held at unexpected times.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Meet other general requirements.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Properly select, install, inspect, or maintain portable fire extinguishes.
- E Install corridor and hallway doors that block smoke.
- E Install properly constructed and protected linen or trash chutes.
- D Provide properly protected cooking facilities.
- C Have approved installation, maintenance and testing program for fire alarm systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Indiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.60 | 3.69 | 3.86 |
| Registered nurses | 0.89 | 0.67 | 0.69 |
| All nursing staff on weekends | 3.00 | 3.25 | 3.42 |
| Nurse aides | 1.66 | ||
| Licensed practical nurses | 1.06 | ||
| Nursing staff turnover (share who left in a year) | 70.9% | 45.9% | 45.8% |
| Registered nurse turnover | 54.5% | 40.3% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.84 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.85 on weekdays and 3.00 on weekends, 22% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 18.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.85 in April to June 2025 to 3.60 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.60 | 0.89 | 3.85 | 3.00 | 18.2% | 0 of 90 | 63 |
| Oct to Dec 2025 | 3.65 | 0.87 | 3.85 | 3.13 | 17.2% | 0 of 92 | 68 |
| Jul to Sep 2025 | 4.03 | 0.72 | 4.29 | 3.39 | 8.3% | 0 of 92 | 63 |
| Apr to Jun 2025 | 3.85 | 0.63 | 4.07 | 3.30 | 6.9% | 0 of 91 | 69 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Indiana, Jan to Mar 2026 | 3.63 | 0.62 | 3.80 | 3.19 | 3.4% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Indiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 5.4 | 11.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.3 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.9 | 1.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.4 | 3.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.4 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 4.8 | 11.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 8.3 | 3.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 12.1 | 13.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 31.7 | 22.2 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 12.7 | 10.8 | 12.0 |
Owners and operators
Legal business name: HENDRICKS COUNTY HOSPITAL. CMS links this home to Brickyard Healthcare, a group of 23 nursing homes averaging 2.7 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Patel, Sonia | Contracted managing employee | Individual | 09/12/2022 | |
| Engels, Erin | Corporate director | Individual | 10/25/2014 | |
| Gentry, Mark | Corporate director | Individual | 01/12/2022 | |
| Starkey, Tyler | Corporate director | Individual | 08/01/2020 | |
| Waite, John | Corporate director | Individual | 08/01/2020 | |
| Whicker, Timothy | Corporate director | Individual | 01/12/2022 | |
| Fenoughty, Deanna | Corporate officer | Individual | 07/10/2023 | |
| North Willow Operating LLC | Operational/managerial control | Organization | 04/10/2015 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 12 problems in this area, most recently on May 7, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 9 problems in this area, most recently on July 23, 2025: "Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 7 problems in this area, most recently on June 5, 2026: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
- When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on July 23, 2025: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.00 hours per resident per day, below the Indiana average of 3.25.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Spring Mill Meadows Indianapolis, 0.1 mi · 3 of 5 stars · 27 citations
- St. Augustine Home for the Aged Indianapolis, 0.3 mi · 5 of 5 stars · 13 citations
- Harcourt Terrace Nursing and Rehabilitation Indianapolis, 0.6 mi · 2 of 5 stars · 37 citations
- Marquette Indianapolis, 0.6 mi · 5 of 5 stars · 15 citations
- Hooverwood Indianapolis, 2.4 mi · 1 of 5 stars · 34 citations
- Hoosier Village Indianapolis, 3.1 mi · 4 of 5 stars · 15 citations
- Robin Run Health Center Indianapolis, 4.2 mi · 1 of 5 stars · 64 citations
- Retreat at the Stratford, the Carmel, 4.2 mi · 4 of 5 stars · 12 citations
Indiana contacts for a concern about a nursing home
These are the official offices in Indiana. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Indiana Department of Health, Division of Long-Term Care, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Indiana Long-Term Care Ombudsman Program, 800-622-4484. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Indiana Department of Health, Nursing Home Report Cards, where Indiana publishes its own records on licensed homes.
Common questions
- What is Brickyard Healthcare - Willow Springs Care Center's Medicare star rating?
- CMS rates Brickyard Healthcare - Willow Springs Care Center 2 out of 5 stars overall, with 2 for health inspections, 2 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Brickyard Healthcare - Willow Springs Care Center get at its last inspection?
- 10 health deficiencies at the standard inspection on May 7, 2025. The Indiana average is 7.2.
- Has Brickyard Healthcare - Willow Springs Care Center been fined?
- CMS lists no fines in the last three years.
- Does Brickyard Healthcare - Willow Springs Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Brickyard Healthcare - Willow Springs Care Center?
- CMS lists 8 owners and managers, and links the home to Brickyard Healthcare. Legal business name: HENDRICKS COUNTY HOSPITAL.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.