Caretel Inns of Brighton
1014 E Grand River, Brighton, MI 48116 · Livingston County · (810) 220-5222
60 certified beds, about 57 residents a day · For profit - Corporation · Medicare and Medicaid since 2005
CMS Care Compare ratings, data as of September 1, 2026 · CCN 235615 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on February 11, 2026, inspectors cited 5 health deficiencies (the Michigan average is 9.9, the national average 9.2).
Of 29 health citations since October 2023, 2 were rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.97 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 0.92 of those hours.
68.1% of nursing staff left within the year CMS measured (Michigan average 44.1%).
CMS links it to Symphony Care Network, an affiliated group of 7 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 29 health citations on file.
February 11, 2026Standard inspection, Complaint inspection · 5 citations
- G Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview, and record review, the facility failed to prevent the development of a Stage 3 pressure injury for one Resident (R57) of one resident reviewed for pressure injuries, resulting in wound treatments, increased pain and discomfort, and the potential for further wound deterioration.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain best practices in the food service area resulting in the potential to spread food borne illness to all residents that consume food from the kitchen. Findings Include:On 02/11/26 at 8:14 AM observation of the kitchen two door cooler found a package of opened hot dogs with a facility marked date of 1/21/26. An interview at this time with Dietary Manager (DM) F found they use a seven-day discard for ready-to-eat, time/temperature control for safety foods. According to the 2022 FDA Food Code section 3-501.17 Ready-to-Eat, Time/Temperature Control for Safety Food, Date Marking. [...]
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, interview, and record review, the facility failed to accommodate the needs of two Residents (R57 and R77) when appropriate durable medical equipment was not provided to accommodate their functional medical care needs.
- D Provide medically-related social services to help each resident achieve the highest possible quality of life.
Inspectors wroteThis citation pertains to intake #2677940Based on observation, interview and record review, the facility failed to ensure ancillary services were provided in a timely manner for three residents (R6, R20 and R64) of three residents reviewed for medically related Social Services.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview and record review, the facility failed to maintain a medication error rate of less than five percent when two medication errors were observed (R3, R79) from a total of 29 opportunities resulting in an error rate of six percent. On 2/10/26 at 7:51 AM, Licensed Practical Nurse (LPN) C was observed for medication administration. R3 was ordered Miralax (medication to treat irregular bowel movements and constipation)17 grams. LPN C was observed pouring the medication granules into the measuring cap and was asked how to confirm the measure was 17 grams. LPN C was observed pointing to the inside of the measuring cap and indicated the white thread halfway in the white part of the cap cup was 17 grams. On 2/10/26 at 8:18 AM, LPN D was observed for medication administration. R79 was ordered Aspirin 81 milligrams (mg) oral tablet delayed release. [...]
November 12, 2025Complaint inspection · 1 citation
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteThis citation pertains to Intake 2660312Based on interview and record review, the facility failed to implement a resident-centered intervention which required a two-person total assist for positioning onto a bedpan for one (R701) of one resident reviewed for falls, resulting in R701 falling to the floor, sustaining a left clavicle (collarbone) fracture, new pain and discomfort to their left upper extremity.
February 6, 2025Complaint inspection · 2 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteThis citation relates to Intake #MI00149608. Based on interview and record review, the facility failed to provide dignified care to answer call lights timely for two Residents (R804, R806) of five residents reviewed for dignity.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteThis citation relates to Intake #MI00149071. Based on observation, interview, and record review, the facility failed to demonstrate professional standards of care related to one Resident (R807) of one resident reviewed for quality of care, when they did not provide a wheelchair cushion for a resident at risk for skin breakdown, resulting in pain and the potential for skin breakdown.
October 23, 2024Standard inspection · 7 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain sanitary conditions in the kitchen, sub kitchen, and dining room counter resulting in the potential to affect all residents that consume food from the kitchen, sub kitchen, and dining room counter.
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on interview the facility failed to implement an active water management plan for reducing the risk of Legionella and other opportunistic pathogens of premise plumbing (OPPP) resulting in the potential for water borne pathogens to exist and spread in the facility's plumbing system and an increased risk of respiratory infection among residents in the facility.
- F Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain an effective pest control program, resulting in the presence of spiders and drain (sewer) flies throughout the facility. This deficient practice had the potential to affect all residents in the facility.
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interview and record review, the facility failed to maintain a clean, comfortable and homelike environment, affecting multiple residents throughout the facility.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and record review, the facility failed to consistently ensure medications were properly secured and that expired medications were discarded.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on interview and record review, the facility failed to complete an annual OBRA (Omnibus Budget Reconciliation Act) Level II Evaluation for one resident (R27) of one resident reviewed for PASARR (Preadmission Screen and Resident Review).
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview and record review, the facility failed to obtain physician orders for one resident (R32) of one reviewed for oxygen use, and not monitoring oxygen delivery equipment for proper fit, resulting in the potential for respiratory distress, and undetected respiratory status changes.
May 21, 2024Complaint inspection · 2 citations
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteThis citation pertains to intakes: MI00144321 and MI00144496. Based on interview and record review, the facility failed to notify the Licensed Practitioner and Resident Representative regarding an unwitnessed fall for one (R903) of two residents reviewed for accidents.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteThis citation pertains to intakes: MI00144321 and MI00144496 Based on interview and record review, the facility failed to ensure timely and adequate assessment and investigation into an unwitnessed fall for one resident (R903)of two residents reviewed for falls, resulting in a delay of post-fall policy practices which included increased monitoring, initiate an investigation which delayed identification of an acute hip fracture resulting in transfer to the hospital for further evaluation and escalation of care, and increased pain.
March 11, 2024Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteThis citation pertains to intake # MI000142466. Based on record review and interviews, the facility failed to identify and monitor a change in condition for one resident (R610) resulting in a delay in a transfer to the hospital for unresponsiveness.
January 29, 2024Complaint inspection · 2 citations
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the facility failed to report bilateral (B/L) facial bruising and right lower extremity (RLE) pain to the State Agency (SA) for one (R701) of one resident reviewed for injuries of unknown origin.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteThis citation pertains to Intake #MI00141671 Based on observation, interview and record review the facility failed to ensure continuous nursing professional standards were practiced for signing documents and for one (R704) of two resident reviewed for dignity/respect.
November 16, 2023Standard inspection, Complaint inspection · 7 citations
- F Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure appropriate medication storage in four of four medication carts and for one resident (R172), of four residents reviewed for medication administration and storage.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain sanitary conditions in the kitchen. This deficient practice had the potential to affect all residents that consume food from the kitchen.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure a resident's right to have non-male (direct) caregivers while at the facility for one (R171) out of two residents reviewed for dignity/respect.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview and record review, the facility failed to protect the resident's right to be free from verbal and mental abuse by Certified Nursing Assistant K (CNA K) for one resident (R231) of one residents reviewed for abuse/neglect/mistreatment.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the facility failed to implement policies and procedures for ensuring an allegation of mistreatment/verbal abuse was reported to the State Agency in accordance with section1150B of the Act for one resident (R231) of one residents reviewed for abuse/neglect/mistreatment.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on interview and record review, the facility failed to prevent resident access to an alleged perpetrator after an allegation of mistreatment was made and the investigation was still in process for one resident (R231) of one residents reviewed for abuse/neglect/mistreatment resulting in the increased potential for retaliation.
- D Provide and implement an infection prevention and control program.
Inspectors wroteThis citation pertains to intake #MI00140216. Based on observation, interview and record review the facility failed to ensure staff followed proper Transmission Based Precautions (TBP) for one (R39) who was on Enhanced Barrier Precautions out of five residents reviewed for infection control.
October 5, 2023Complaint inspection · 2 citations
- E Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteThis citation pertains to intake: MI00139758. Based on interviews and record reviews the facility failed to timely implement treatment and interventions for an identified Moisture Associated Skin Damage (MASD) for one (R703) of three residents reviewed for pressure ulcers, resulting in the coccyx area to worsen to an identified wound with slough (Slough- is non-viable yellow, tan, gray, green or brown tissue; usually moist, can be soft, stringy, and mucinous in texture. Slough may be adherent to the base of the wound or present in clumps throughout the wound bed) within four days of admission to the facility.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteThis citation pertains to intake(s): MI00139758 & MI00138346. Based on interviews and record reviews the facility failed to complete a comprehensive nutrition admission assessment timely (R703) and provide a meal tray (R704) to two of four residents reviewed for nutrition.
Fire safety inspections
5 fire safety citations on file: 2 on October 23, 2024, 3 on November 16, 2023.
Every fire safety citation5 citations
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Have simulated fire drills held at unexpected times.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Michigan | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.97 | 3.99 | 3.86 |
| Registered nurses | 0.92 | 0.78 | 0.69 |
| All nursing staff on weekends | 3.31 | 3.50 | 3.42 |
| Nurse aides | 1.89 | ||
| Licensed practical nurses | 1.16 | ||
| Nursing staff turnover (share who left in a year) | 68.1% | 44.1% | 45.8% |
| Registered nurse turnover | 60.0% | 39.2% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.00 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.23 on weekdays and 3.31 on weekends, 22% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.7% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.78 in April to June 2025 to 3.97 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.97 | 0.92 | 4.23 | 3.31 | 0.7% | 0 of 90 | 57 |
| Oct to Dec 2025 | 4.08 | 1.07 | 4.36 | 3.37 | 0.2% | 0 of 92 | 57 |
| Jul to Sep 2025 | 4.07 | 1.21 | 4.33 | 3.40 | 2.4% | 0 of 92 | 58 |
| Apr to Jun 2025 | 3.78 | 1.16 | 3.96 | 3.34 | 1.4% | 0 of 91 | 58 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Michigan, Jan to Mar 2026 | 3.95 | 0.70 | 4.14 | 3.45 | 3.3% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Michigan | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 5.7 | 10.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.8 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 10.3 | 3.0 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.2 | 1.1 | 1.6 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 9.6 | 5.1 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 17.8 | 14.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 20.6 | 24.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.0 | 11.7 | 12.0 |
Owners and operators
Legal business name: SYMPHONY OF BRIGHTON HEALTHCARE CENTER, LLC. CMS links this home to Symphony Care Network, a group of 7 nursing homes averaging 1.7 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Symphony of Michigan Holdings LLC | 5% or greater direct ownership interest | Organization | 100% | 09/01/2019 |
| Benoit Holdings LLC | 5% or greater indirect ownership interest | Organization | 20% | 09/01/2019 |
| Calumet South LLC | 5% or greater indirect ownership interest | Organization | 5% | 09/01/2019 |
| Fairhome Trust Uad 12312012 | 5% or greater indirect ownership interest | Organization | 20% | 09/01/2019 |
| Gzlt Holdings LLC | 5% or greater indirect ownership interest | Organization | 10% | 09/01/2019 |
| Willow Delta Trust | 5% or greater indirect ownership interest | Organization | 15% | 09/01/2019 |
| Krupp, Ari | 5% or greater indirect ownership interest | Individual | 10% | 09/01/2019 |
| Senderowicz, Yossi | 5% or greater indirect ownership interest | Individual | 5% | 09/01/2019 |
| Truist | 5% or greater security interest | Organization | 09/01/2019 | |
| Raza, Ali | W-2 managing employee | Individual | 07/12/2021 | |
| Hartman, David | Corporate officer | Individual | 09/01/2019 | |
| Krupp, Ari | Corporate officer | Individual | 09/01/2019 | |
| Drake Louis Enterprise, LLC | Operational/managerial control | Organization | 09/01/2019 | |
| Hartman, David | Operational/managerial control | Individual | 11/01/2015 | |
| Krupp, Ari | Operational/managerial control | Individual | 09/01/2019 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on February 11, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on February 11, 2026: "Reasonably accommodate the needs and preferences of each resident."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on January 29, 2024: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on February 11, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.31 hours per resident per day, below the Michigan average of 3.50.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Wellbridge of Brighton Howell, 4.4 mi · 3 of 5 stars · 26 citations
- Regency at Whitmore Lake Whitmore Lake, 6.3 mi · 1 of 5 stars · 64 citations
- West Hickory Haven Milford, 7.7 mi · 2 of 5 stars · 38 citations
- South Lyon Senior Care and Rehab Center South Lyon, 7.7 mi · 4 of 5 stars · 13 citations
- Medilodge of Howell Howell, 9.2 mi · 2 of 5 stars · 56 citations
- Medilodge of Milford Milford, 9.7 mi · 4 of 5 stars · 25 citations
- Wellbridge of Pinckney Pinckney, 10.2 mi · 5 of 5 stars · 22 citations
- The Willows at Howell Howell, 11 mi · 5 of 5 stars · 14 citations
Michigan contacts for a concern about a nursing home
These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Michigan Department of Licensing and Regulatory Affairs, Bureau of Survey and Certification, Long Term Care Division, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Michigan Long Term Care Ombudsman Program, 1-866-485-9393. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: LARA State Licensing Search, where Michigan publishes its own records on licensed homes.
Common questions
- What is Caretel Inns of Brighton's Medicare star rating?
- CMS rates Caretel Inns of Brighton 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Caretel Inns of Brighton get at its last inspection?
- 5 health deficiencies at the standard inspection on February 11, 2026. The Michigan average is 9.9.
- Has Caretel Inns of Brighton been fined?
- CMS lists no fines in the last three years.
- Does Caretel Inns of Brighton accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Caretel Inns of Brighton?
- CMS lists 15 owners and managers, and links the home to Symphony Care Network. Legal business name: SYMPHONY OF BRIGHTON HEALTHCARE CENTER, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.