Home / Tennessee / Collierville
Collierville Nursing and Rehabilitation, LLC
490 West Poplar Avenue, Collierville, TN 38017 · Shelby County · (901) 854-8506
114 certified beds, about 96 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2009
Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
3 of 5
Staffing
1 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 445495 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 10, 2026, inspectors cited 2 health deficiencies (the Tennessee average is 4.4, the national average 9.2).
None of its 25 health citations since December 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.39 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 0.44 of those hours.
50.0% of nursing staff left within the year CMS measured (Tennessee average 48.9%).
CMS links it to Simcha Hyman & Naftali Zanziper, an affiliated group of 79 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
1312/19
802/22
111/25
102/26
206/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 25 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
18D
6E
1F
Potential for minimal harm
0A
0B
0C
June 10, 2026Standard inspection · 2 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on facility policy review, observation, and interview, the facility failed to maintain a clean and sanitary environment in the kitchen when food debris was noted on top of and inside the deep fryer, the floor around the stove, and deep fryer, crumbs and debris in the silverware tray and on metal food prep tables, the deep fryer had oil drippings down its front casing, oil and debris build up and was dripping oil onto the floor, there was a greasy substance on the metal shield between the grill and the deep fryer, the floor was slippery, the wall behind the two-compartment sink and the viewing glass around the steam table had splatter marks, 2 metal prep carts with thick greasy buildup and food debris, and storage bins had food debris and a sticky substance, unsanitary handling of food and food equipment at the steamtable, and when staff was unable to accurately test the chemical [...]
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to maintain the prevention and spread of infection during catheter care and during Percutaneous Endoscopic Gastrostomy (PEG) medication administration for 2 of 2 (Resident #8 and Resident #80) sampled residents reviewed for the use of an indwelling urinary catheter and medication administration.
February 13, 2026Complaint inspection · 1 citation
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on policy review, medical record review, facility investigation review, and interview, the facility failed to report allegations of abuse to Adult Protective Service (APS), the Long- Term Care Ombudsman, local law enforcement, and state survey agency, and failed to complete a 5-day follow-up for the state agency for 1 of 4 (Resident #1) sampled residents reviewed for abuse.
November 18, 2025Complaint inspection · 1 citation
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on policy review, medical record review, and interview, the facility failed to report an injury of unknown origin for 1 of 3 (Resident #1) sampled residents reviewed for abuse.
February 25, 2022Standard inspection · 8 citations
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on the Centers for Disease Control and Prevention (CDC) guidelines, policy review, Employee Time Punch Reports, Employee Screening Logs, and interview, the facility failed to implement policies to properly prevent and/or contain COVID-19 when 17 of 110 staff members (Licensed Practical Nurse (LPN) #1, #2, #3, #4, Certified Nursing Assistant (CNA) #1, #2, #3, #4, #5, and #6, Respiratory Therapist (RT) #1, #2, #3, #4, #5, and #6, and Maintenance Staff #1) failed to complete screenings for COVID-19 prior to working on 11 of 34 days (2/12/2022, 2/13/2022, 2/14/2022, 2/15/2022, 2/16/2022, 2/18/2022, 2/19/2022, 2/20/2022, 2/21/2022, 2/22/2022, and 2/23/2022) reviewed. This had the potential to affect the 54 residents residing in the facility.
- E Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on policy review, employee file review, and interview, the facility failed to implement a written policy to ensure employees were screened for a history of abuse, neglect, exploitation, or misappropriation of resident property prior to being hired for 4 of 8 sampled employees (Respiratory Therapist (RT) #1, the Social Services Director, the Activity Director, and the Medication Aide) reviewed.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to ensure the environment was clean, comfortable, and sanitary when fans were covered in a thick layer of gray dust and were in disrepair in 3 of 29 resident rooms (room [ROOM NUMBER], #305, and #307) observed.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on review of the Centers for Medicare & Medicaid Services (CMS) Long-Term Care (LTC) Facility Resident Assessment Instrument (RAI) 3.0 dated October 2019, medical record review, and interview the facility failed to ensure residents were accurately assessed for antipsychotic medication use, Activities of Daily Living (ADLs), and weight loss for 3 of 19 sampled residents (Resident #2, #21, and #35) reviewed.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on policy review, medical record review, observation, and interview the facility failed to ensure residents were assisted with Activities of Daily Living (ADLs) for brushing teeth for 1 of 2 residents (Resident #11) reviewed for dental services.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on policy review, medical record review, and interview the facility failed to follow physician's orders for medication administration for 1 of 5 sampled residents (Resident #4) reviewed for unnecessary medications.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on medical record review, observation, and interview the facility failed to ensure care and services were provided to maintain an indwelling urinary catheter for 1 of 1 resident (Resident #157) reviewed for catheters.
- D Provide or obtain dental services for each resident.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to ensure dental services were provided for 2 of 2 residents (Resident #11 and #24) reviewed for dental services.
December 11, 2019Standard inspection · 13 citations
- E Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to revise the careplan to reflect the current status for 6 of 27 (Resident #14, #23, #47, #57, #66, and #67) residents reviewed for activities, pressure ulcers, hospice, isolation, and indwelling urinary catheter.
- E Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to ensure 3 of 6 (Registered Nurse (RN) #1, Licensed Practical Nurse (LPN) #1 and #3) nurses administered medications with a medication error rate of less than 5 percent (%). A total of 6 medication errors were observed out of 28 opportunities for error, resulting in a medication error rate of 21.42857143%.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to ensure medications were stored properly and safely as evidenced by opened, undated, expired, and unsecured medications in 3 of 10 (First Floor Medication Cart, First Floor and Second Floor Treatment Cart, and Second Floor Medication Cart) medication storage areas.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to ensure practices to prevent the potential spread of infection were maintained for 1 of 2 (Resident #14) sampled residents reviewed for wound care, 1 of 8 (Resident #30) sampled residents reviewed with use of respiratory equipment, 1 of 7 (Resident #57) sampled residents reviewed for medication administration, and 1 of 12 (Resident #67) sampled residents reviewed with indwelling urinary catheters.
- D Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Inspectors wroteBased on policy review, petty cash account review, and interview, the facility failed to provide a final accounting of the resident's funds to the resident's estate within 30 days after death for 1 of 1 (Resident #272) residents trust funds reviewed.
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on medical record review and interview, the facility failed to provide an appropriate notice in writing to the resident and/or legal representative when skilled services were terminated for 1 of 3 (Resident #123) sampled residents reviewed.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on policy review, medical record review, and interview, the facility failed to follow the grievance policy for 1 of 8 (Resident #66) sampled residents.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to provide oral hygiene for 1 of 2 (Resident #10) sampled residents reviewed for activities of daily living.
- D Provide activities to meet all resident's needs.
Inspectors wroteBased on policy review, medical record review, and interview, the facility failed to provide individualized activities of interest for 1 of 2 (Resident #47) sampled residents reviewed for activities.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on medical record review, observation, and interview, the facility failed to provide physician's orders and a diagnosis for 2 of 2 (Resident #33 and #67) sampled residents reviewed for urinary catheter use.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on medical record review, observation, and interview, the facility failed to follow the physician's orders for enteral feedings for 1 of 2 (Resident #30) sampled residents reviewed with enteral feedings.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on policy review, medical record review, and interview, the facility failed to act timely on pharmacy recommendation for 1 of 5 (Resident #19) sampled residents reviewed for unnecessary medications.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on policy review, medical record review, and interview, the facility failed to monitor behaviors and medication side effects for 1 of 5 (Resident #27) sampled residents reviewed for unnecessary medications.
Fire safety inspections
19 fire safety citations on file: 3 on June 10, 2026, 3 on February 25, 2022, 13 on December 11, 2019.
Every fire safety citation19 citations
- D Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- D Provide properly protected cooking facilities.
- D Have restrictions on the use of portable space heaters.
- D Establish an Emergency Preparedness Program (EP).
- D Develop and maintain an Emergency Preparedness Program (EP).
- D Conduct risk assessment and an All-Hazards approach.
- E Inspect, test, and maintain automatic sprinkler systems.
- D Establish an Emergency Preparedness Program (EP).
- D Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D Install an approved automatic sprinkler system.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D Have simulated fire drills held at unexpected times.
- D Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- D Have generator or other power source capable of supplying service within 10 seconds.
- D Ensure proper usage of power strips and extension cords.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Tennessee | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.39 | 3.80 | 3.86 |
| Registered nurses | 0.44 | 0.60 | 0.69 |
| All nursing staff on weekends | 3.03 | 3.31 | 3.42 |
| Nurse aides | 1.80 | ||
| Licensed practical nurses | 1.16 | ||
| Nursing staff turnover (share who left in a year) | 50.0% | 48.9% | 45.8% |
| Registered nurse turnover | 55.6% | 43.2% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.93 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.54 on weekdays and 3.03 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.25 in April to June 2025 to 3.39 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.39 | 0.44 | 3.54 | 3.03 | 0.0% | 0 of 90 | 96 |
| Oct to Dec 2025 | 3.30 | 0.28 | 3.42 | 2.99 | 0.0% | 0 of 92 | 87 |
| Jul to Sep 2025 | 3.24 | 0.37 | 3.41 | 2.81 | 0.0% | 0 of 92 | 85 |
| Apr to Jun 2025 | 3.25 | 0.33 | 3.48 | 2.67 | 0.0% | 0 of 91 | 86 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Tennessee, Jan to Mar 2026 | 3.75 | 0.56 | 3.95 | 3.27 | 4.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Tennessee | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 9.0 | 14.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.7 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.7 | 3.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.9 | 1.7 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 9.6 | 17.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 11.2 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 14.6 | 16.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 28.1 | 22.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 4.6 | 11.2 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.8 | 1.6 | 1.8 |
Owners and operators
Legal business name: COLLIERVILLE NURSING AND REHABILITATION LLC. CMS links this home to Simcha Hyman & Naftali Zanziper, a group of 79 nursing homes averaging 2.7 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Collierville Nursing and Rehabilitation LLC | 5% or greater direct ownership interest | Organization | 100% | 10/13/2018 |
| Hyman, Simcha | 5% or greater indirect ownership interest | Individual | 50% | 10/13/2018 |
| Moughrabieh, Mohamad | Managing control - governing body | Individual | 01/01/2022 | |
| Clearview Healthcare Management Tn LLC | Operational/managerial control | Organization | 10/12/2018 | |
| Crowdus, Kenneth | Operational/managerial control | Individual | 02/09/2026 | |
| Moughrabieh, Mohamad | Operational/managerial control | Individual | 01/01/2022 | |
| Vujanovic, Mick | Operational/managerial control | Individual | 10/12/2018 | |
| Clearview Healthcare Management Tn LLC | Adp of the SNF | Organization | 06/23/2026 | |
| Crowdus, Kenneth | Adp of the SNF | Individual | 02/09/2026 | |
| Moughrabieh, Mohamad | Adp of the SNF | Individual | 01/01/2022 | |
| Vujanovic, Mick | Adp of the SNF | Individual | 10/12/2018 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 8 problems in this area, most recently on February 25, 2022: "Provide care and assistance to perform activities of daily living for any resident who is unable."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on February 25, 2022: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on December 11, 2019: "Ensure medication error rates are not 5 percent or greater."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on June 10, 2026: "Provide and implement an infection prevention and control program."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.03 hours per resident per day, below the Tennessee average of 3.31.
Other nursing homes nearby
- The Suites at Jordan River Collierville, 0 mi · 3 of 5 stars · 8 citations
- The Village at Germantown Germantown, 6.7 mi · 3 of 5 stars · 16 citations
- Cordova Wellness and Rehabilitation Center Cordova, 7.3 mi · 3 of 5 stars · 12 citations
- Memphis Jewish Home Cordova, 7.3 mi · 4 of 5 stars · 14 citations
- Applingwood Post Acute Cordova, 7.3 mi · 2 of 5 stars · 10 citations
- Kirby Pines Manor Memphis, 9.6 mi · 5 of 5 stars · 2 citations
- Signature Healthcare of Primacy Memphis, 9.9 mi · 5 of 5 stars · 7 citations
- Iris Cove Health & Rehabilitation Memphis, 9.9 mi · 2 of 5 stars · 19 citations
Tennessee contacts for a concern about a nursing home
These are the official offices in Tennessee. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Tennessee Health Facilities Commission, Division of Licensure and Regulation, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Tennessee Long-Term Care Ombudsman, Department of Disability and Aging, 877-236-0013. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Collierville Nursing and Rehabilitation, LLC's Medicare star rating?
- CMS rates Collierville Nursing and Rehabilitation, LLC 2 out of 5 stars overall, with 3 for health inspections, 1 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Collierville Nursing and Rehabilitation, LLC get at its last inspection?
- 2 health deficiencies at the standard inspection on June 10, 2026. The Tennessee average is 4.4.
- Has Collierville Nursing and Rehabilitation, LLC been fined?
- CMS lists no fines in the last three years.
- Does Collierville Nursing and Rehabilitation, LLC accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Collierville Nursing and Rehabilitation, LLC?
- CMS lists 11 owners and managers, and links the home to Simcha Hyman & Naftali Zanziper. Legal business name: COLLIERVILLE NURSING AND REHABILITATION LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.