Copper Ridge Health Care
3706 West 9000 South, West Jordan, UT 84088 · Salt Lake County · (801) 280-2273
120 certified beds, about 93 residents a day · For profit - Corporation · Medicare and Medicaid since 1987
CMS Care Compare ratings, data as of September 1, 2026 · CCN 465108 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on September 10, 2025, inspectors cited 3 health deficiencies (the Utah average is 8.8, the national average 9.2).
Of 17 health citations since January 2022, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.46 hours per resident per day, against 4.09 across Utah and 3.86 nationally. Registered nurses accounted for 0.80 of those hours.
53.9% of nursing staff left within the year CMS measured (Utah average 50.7%).
CMS links it to The Ensign Group, an affiliated group of 344 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 17 health citations on file.
June 24, 2026Complaint inspection · 1 citation
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility failed to provide adequate supervision to prevent accidents for 1 of 8 sampled residents (Resident 8). Specifically, facility staff failed to respond to a wander guard alarm, failed to communicate with one another, and failed to implement the facility's elopement procedure when Resident 8, a cognitively impaired resident with known exit-seeking behaviors, eloped from the building. Resident 8 was found by police approximately 1.5 hours later near a fast-food restaurant two miles away, having sustained a self-reported fall and facial bruising. This noncompliance placed Resident 8 at risk for serious injury, serious harm, serious impairment, or death, constituting an Immediate Jeopardy. It was determined the provider's noncompliance with the requirements of participation had caused a situation that constituted Immediate Jeopardy. [...]
September 10, 2025Standard inspection · 3 citations
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, for 1 out of 43 sampled residents, the facility did not ensure that residents who needed respiratory care were provided such care, consistent with professional standards of practice, the comprehensive person-centered care plan, and the resident's goals and preferences. Specifically, a resident did not have a physician order for their use of oxygen. Resident identifier: 29.
- D Keep complete, dated laboratory records in the resident's record.
Inspectors wroteBased on interview and record review, for 1 out of 43 sampled residents, the facility did not file in the resident's clinical record laboratory reports that were dated and contained the name and address of the testing laboratory. Resident identifier: 89Findings Included: Resident 89 was admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses which included, spastic hemiplegia, immobility syndrome (paraplegic), and metabolic encephalopathy. Resident 89's medical record was reviewed on 9/7/25 through 9/10/25. A review of resident 89's progress notes revealed:On 6/24/25 at 5:35 PM, a nursing note documented, Resident was seen provider [sic] today, order received to get KUB [kidney, ureter, bladder x-ray] and UA [urinalysis]. Sample sent to lab and KUB performed, Results were related to provider. [...]
- D Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Inspectors wroteBased on interview and record review, for 1 out of 43 sampled residents, the facility did not arrange services with an outside agency in a timely manner. Specifically, a resident did not have a follow up appointment scheduled within the timeline ordered by the provider after a surgical procedure. Resident identifier: 18.
November 2, 2023Standard inspection · 7 citations
- E Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview, and record review, the facility did not ensure that medication error rates were not 5 percent or greater. Observations of 25 medication opportunities, on 11/2/23, revealed 3 medication errors which resulted in a 12.00% medication error rate. Specifically, two blood pressure medications were not administered to a resident and a medication was administered at the wrong time. Resident identifier: 63.
- E Ensure that residents are free from significant medication errors.
Inspectors wroteBased on interview and record review, the facility did not ensure residents were free of any significant medication errors. Specifically, for 1 out of 31 sampled residents, a resident's Humalog was administered when it should have been held, Lantus was not increased to 78 units, hold blood glucose (BG) parameters were not lowered to 160, and an as needed (PRN) Humalog order was not initiated. Resident identifier: 54.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, interview, and record review, the facility did not provide procedures that assure the accurate recording of narcotics. Specifically, for 2 out of 9 sampled residents, licensed nursing staff did not reconciliate narcotics in accordance with professional standards and principles. Resident identifiers: 32 and 67.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on interview and record review, the irregularities noted by the pharmacist during the drug regimen review must be reported to the attending physician and the facility's Medical Director (MD) and Director of Nursing (DON), and these reports must be acted upon. Specifically, for 1 out of 31 sampled residents, a pharmacy recommendation to discontinue a resident's medication was not acted upon when the MD agreed with the pharmacy recommendation. Resident identifier: 54.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on interview and record review, the facility did not ensure that each resident's drug regimen was free from unnecessary drugs. An unnecessary drug is any drug when used in excessive dose; or for excessive duration; or without adequate monitoring; or without adequate indications for its use; or in the presence of adverse consequences which indicate the dose should be reduced or discontinued; or any combinations of the reasons above. Specifically, for 1 out of 31 sampled residents, a resident's cardiac medication for hypertension was not held when the systolic blood pressure (SBP) was below the physician's ordered parameters. Resident identifier: 30.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on interview and record review, the facility did not ensure that residents who used psychotropic drugs received gradual dose reductions (GDR) unless clinically contraindicated, in an effort to discontinue these drugs. A GDR must be attempted in two separate quarters, with at least one month between attempts, within the first year in which an individual was admitted on a psychotropic medication or after the facility had initiated such medication, and then annually. Specifically, for 1 out of 31 sampled residents, a resident taking psychotropic that were last increased on 12/16/21 and 6/14/21, had not received a GDR and the medication was not clinically contraindicated. Resident identifier: 54.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation and interview, the facility did not label all drugs and biological's used in the facility in accordance with currently accepted professional principles, and include appropriate accessory instructions and the expiration date when applicable. Specifically, an insulin pen was not labeled with a resident identifier or an open date and was open and available for use. In addition, narcotics were repackaged into the narcotic cards.
January 12, 2022Standard inspection · 6 citations
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, interview and record review it was determined, for 7 of 31 sample residents, that the facility did not provide food and drink that was palatable, attractive, at at a safe and appetizing temperature. Specifically, residents complained of the food quality, a test tray was not palatable, and there were complaints of food quality in resident council. Resident identifiers: 9, 21, 24, 47, 57, 77 and 82.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation and interview it was determined the facility did not establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Specifically, staff were not using N95 masks for a resident with isolation precautions, staff were not wearing appropriate eye protection and staff taking soiled gowns through the hallway after leaving an isolation room.
- E Perform COVID19 testing on residents and staff.
Inspectors wroteBased on interview and record review it was determined, for 2 of 5 sampled facility staff, that the facility did not ensure that routine testing of staff for COVID-19 was completed based on the parameters set forth by the Secretary. Specifically, routine testing of unvaccinated staff for COVID-19 at a frequency of two times per week during periods of high levels of community transmission, based on the positivity rate of the county the facility was located in, was not followed. Staff identifiers: Staff 1 and Staff 5.
- E Have enough outside ventilation via a window or mechanical ventilation, or both.
Inspectors wroteBased on observation and interview it was determined the facility did not ensure that ventilation in the hallways was sufficient to keep foul odors from the hallways. Specifically, odors of urine and feces were observed in the hallways and resident common areas.
- D Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Inspectors wroteBased on interview, and record review it was determined, for 2 of 31 sample residents, the facility did not conduct periodic comprehensive, accurate, standardized reproducible assessment not less than once every 12 months. Specifically, resident's annual Minimum Data Set (MDS) assessments were not completed. Resident identifier: 1 and 2.
- D Put firmly secured handrails on each side of hallways.
Inspectors wroteBased on observation it was determined the facility did not ensure hand rails were completely secured to the wall. Specifically, hand rails were not secured throughout the facility.
Fire safety inspections
1 fire safety citation on file: 1 on January 12, 2022.
Every fire safety citation1 citation
- D Conduct testing and exercise requirements.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Utah | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.46 | 4.09 | 3.86 |
| Registered nurses | 0.80 | 1.25 | 0.69 |
| All nursing staff on weekends | 2.83 | 3.58 | 3.42 |
| Nurse aides | 2.03 | ||
| Licensed practical nurses | 0.63 | ||
| Nursing staff turnover (share who left in a year) | 53.9% | 50.7% | 45.8% |
| Registered nurse turnover | 29.4% | 40.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.76 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.71 on weekdays and 2.83 on weekends, 24% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.63 in April to June 2025 to 3.46 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.46 | 0.80 | 3.71 | 2.83 | 0.0% | 0 of 90 | 93 |
| Oct to Dec 2025 | 3.42 | 0.81 | 3.64 | 2.88 | 0.0% | 0 of 92 | 91 |
| Jul to Sep 2025 | 3.67 | 0.80 | 3.86 | 3.17 | 0.0% | 0 of 92 | 84 |
| Apr to Jun 2025 | 3.63 | 0.83 | 3.81 | 3.17 | 0.0% | 0 of 91 | 83 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Utah, Jan to Mar 2026 | 3.91 | 1.11 | 4.10 | 3.44 | 2.8% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Utah | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 13.6 | 11.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 3.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.8 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.0 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.4 | 0.9 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 15.7 | 15.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.5 | 3.9 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 11.9 | 14.2 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 18.2 | 16.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 10.2 | 11.6 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.7 | 1.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.3 | 1.4 | 1.8 |
Owners and operators
Legal business name: BEAVER VALLEY HOSPITAL. CMS links this home to The Ensign Group, a group of 344 nursing homes averaging 3.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Durtschi, Luke | Managing control - governing body | Individual | 09/28/2023 | |
| Gangotena-Bernard, Fatima | Managing control - governing body | Individual | 09/20/2024 | |
| Burnam, Soon | Corporate officer | Individual | 10/01/2009 | |
| Keetch, Chad | Corporate officer | Individual | 03/01/2011 | |
| Moss, Tyler | Corporate officer | Individual | 05/01/2016 | |
| Jordan Health Associates, Inc. | Operational/managerial control | Organization | 05/01/2016 | |
| Durtschi, Luke | Operational/managerial control | Individual | 09/28/2023 | |
| Gangotena-Bernard, Fatima | Operational/managerial control | Individual | 09/20/2024 | |
| Caretrust Gp LLC | Adp of the SNF | Organization | 05/01/2016 | |
| Caretrust Reit Inc | Adp of the SNF | Organization | 05/01/2016 | |
| Ctr Partnership LP | Adp of the SNF | Organization | 05/01/2016 | |
| Ensign Services Inc | Adp of the SNF | Organization | 10/01/2009 | |
| Jordan Health Associates, Inc. | Adp of the SNF | Organization | 09/15/2025 | |
| Jordan Health Properties LLC | Adp of the SNF | Organization | 05/01/2016 | |
| Durtschi, Luke | Adp of the SNF | Individual | 09/28/2023 | |
| Gangotena-Bernard, Fatima | Adp of the SNF | Individual | 09/20/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 7 problems in this area, most recently on November 2, 2023: "Ensure medication error rates are not 5 percent or greater."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on June 24, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 2 problems in this area, most recently on September 10, 2025: "Keep complete, dated laboratory records in the resident's record."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on January 12, 2022: "Provide and implement an infection prevention and control program."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.83 hours per resident per day, below the Utah average of 3.58.
Other nursing homes nearby
- Stonehenge of South Jordan South Jordan, 3.2 mi · 5 of 5 stars · 8 citations
- Cascades at Riverwalk Midvale, 4 mi · 4 of 5 stars · 39 citations
- Monument Healthcare Taylorsville Salt Lake City, 4 mi · 2 of 5 stars · 25 citations
- Legacy Village Rehabilitation Taylorsville, 4.5 mi · 4 of 5 stars · 11 citations
- Rocky Mountain Care - Riverton Riverton, 4.6 mi · 4 of 5 stars · 17 citations
- Sandy Health and Rehab Sandy, 4.7 mi · 1 of 5 stars · 74 citations
- Neurorestorative Riverton, 6.3 mi · 4 of 5 stars · 17 citations
- Aspen Ridge Transitional Rehab Murray, 6.5 mi · 5 of 5 stars · 3 citations
Utah contacts for a concern about a nursing home
These are the official offices in Utah. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Utah Department of Health and Human Services, Division of Licensing and Background Checks, Health Facilities Licensing, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Utah Long Term Care Ombudsman Program, Division of Aging and Adult Services, 801-538-3910. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Utah DLBC Find a Facility (licensing records and compliance history), where Utah publishes its own records on licensed homes.
Common questions
- What is Copper Ridge Health Care's Medicare star rating?
- CMS rates Copper Ridge Health Care 3 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Copper Ridge Health Care get at its last inspection?
- 3 health deficiencies at the standard inspection on September 10, 2025. The Utah average is 8.8.
- Has Copper Ridge Health Care been fined?
- CMS lists no fines in the last three years.
- Does Copper Ridge Health Care accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Copper Ridge Health Care?
- CMS lists 16 owners and managers, and links the home to The Ensign Group. Legal business name: BEAVER VALLEY HOSPITAL.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.