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Copper Trace Health & Living Community

1250 W 146th Street, Westfield, IN 46074 · Hamilton County · (317) 844-5050

104 certified beds, about 99 residents a day · Government - County · Medicare and Medicaid since 2015

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
3 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 155841 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on December 18, 2025, inspectors cited 4 health deficiencies (the Indiana average is 7.2, the national average 9.2).

Of 17 health citations since November 2023, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.56 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.61 of those hours.

68.1% of nursing staff left within the year CMS measured (Indiana average 45.9%).

CMS links it to Cardon & Associates, an affiliated group of 19 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 17 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
15D
1E
0F
Potential for minimal harm
0A
0B
0C
March 17, 2026Complaint inspection · 1 citation
  1. G
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 4, 2026
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure an orthopedic surgeon was notified when the frequency of a resident's narcotic pain medication was changed, when the resident's condition failed to improve, and when the resident had continued complaints of pain following a right hip surgery for 1 of 3 residents reviewed for notification. (Resident B) This deficient practice resulted in Resident B experiencing continued pain for two weeks related to a dislocated hip after a hemiarthroplasty (a surgical procedure which replaces only one half of a joint-the ball while leaving the socket) of the right hip.
December 18, 2025Standard inspection · 4 citations
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 3, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure assessments were completed according to the policy and weights were obtained and documented in the clinical record for 2 of 2 residents reviewed for quality of care. (Resident 42 and 6)
  2. D
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    F700 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 3, 2026
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure consents were obtained and the ability to safely use an enabler bar for bed mobility and transfers assessments were completed for 2 of 7 residents reviewed for accident hazards. (Resident 115 and 11)
  3. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 3, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure medication was available and administered as ordered by the physician for 1 of 6 residents reviewed for pharmacy services. (Resident 116)
  4. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 3, 2026
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure medications were labeled and dated and insulin was removed and discarded after 28 days in 2 of 4 medications carts reviewed for medication storage. (Ambassador Cart 1 and Heritage Cart 1)
October 28, 2025Complaint inspection · 2 citations
  1. D
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    F627 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 26, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure a resident was discharged to a location which met the resident's needs and provided the support and resources needed for 1 of 3 residents reviewed for discharge. (Resident B)
  2. D
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    F628 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 26, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure specific discharge instructions related to the resident's current cognitive status and memory deficit, medication administration, and food preparation needs were provided to the home health provider for 1 of 3 residents reviewed for discharge. (Resident B)
February 10, 2025Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on interview and record review, the facility failed to ensure a resident was transferred with a gait belt to prevent a fall according to the policy and procedure for 1 of 3 residents reviewed for accidents. (Resident B) The deficient practice was corrected on 1/16/25, prior to the start of the survey, and was therefore past noncompliance.
January 8, 2025Standard inspection · 4 citations
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 26, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure a blood pressure medication was held according to the physician's ordered hold parameter, to give an ordered antibiotic prior to a dental visit, and to treat an elevated blood sugar with the physician's ordered sliding scale for 3 of 3 residents reviewed for quality of care. (Resident 256, 4 and 52)
  2. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 26, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure catheter urine output was accurately recorded and to document the removal of a urinary catheter with post-removal bladder scan measurements for 2 of 2 residents reviewed for urinary catheters. (Resident 258 and 259)
  3. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 26, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure oxygen equipment was turned on and the physician's orders were followed for 1 of 3 residents reviewed for respiratory care. (Resident 66)
  4. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 26, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure insulin was labeled with an open date, to lock a medication cart before staff walked away, and to store antifungal nail solution separately from eye drops for 2 of 4 medication carts. (Ambassador Square and Heritage Court)
December 6, 2024Complaint inspection, Infection control · 2 citations
  1. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · infection control inspection · Corrected (the home has a date of correction) December 20, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure staff notified the responsible party/Power of Attorney (POA) of a resident's change in condition timely for 1 of 1 resident reviewed for notification. (Resident B)
  2. D
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · infection control inspection · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on interview and record review, the facility failed to protect a resident from misappropriation of medication for 1 of 3 residents reviewed for misappropriation of property. (Resident C) The deficient practice was corrected on 11/22/24, prior to the start of the survey, and therefore was past noncompliance.
November 3, 2023Standard inspection, Complaint inspection · 3 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 30, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to properly label stored food under sanitary conditions related to unlabeled food. 93 of 136 residents residing in the facility received food prepared in the kitchen.
  2. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 30, 2023
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure infection control practices were followed for 2 of 3 residents reviewed regarding catheter care (Resident 28, and Resident 32).
  3. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 30, 2023
    Inspectors wroteBased on record review and interview the facility failed to ensure medications were given as ordered for 1 of 3 residents reviewed for prevention of significant medication errors. (Residents F)

Fire safety inspections

5 fire safety citations on file: 2 on December 18, 2025, 2 on January 8, 2025, 1 on November 3, 2023.

Every fire safety citation5 citations
  1. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · December 18, 2025 · Corrected (the home has a date of correction)
  2. E
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · December 18, 2025 · Corrected (the home has a date of correction)
  3. E
    Provide properly protected cooking facilities.
    K 324 · January 8, 2025 · Corrected (the home has a date of correction)
  4. E
    Meet requirements for the installation and maintenance of electrical systems.
    K 911 · January 8, 2025 · Corrected (the home has a date of correction)
  5. E
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · November 3, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeIndianaUnited States
All nursing staff (RN, LPN and aides)3.563.693.86
Registered nurses0.610.670.69
All nursing staff on weekends3.113.253.42
Nurse aides2.16
Licensed practical nurses0.79
Nursing staff turnover (share who left in a year)68.1%45.9%45.8%
Registered nurse turnover65.2%40.3%42.9%
Administrators who left0

CMS expects 3.48 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.75 on weekdays and 3.11 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.65 in April to June 2025 to 3.56 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.560.613.753.11 1.4%0 of 9099
Oct to Dec 20253.550.533.753.02 1.8%1 of 92101
Jul to Sep 20253.590.613.813.04 5.1%0 of 9299
Apr to Jun 20253.650.803.913.01 9.0%0 of 91100
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Indiana, Jan to Mar 20263.630.623.803.193.4%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeIndianaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
14.111.013.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.01.11.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
7.13.93.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
18.111.914.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
1.53.64.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
17.913.615.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
26.722.223.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
8.810.812.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.71.61.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.41.41.8

Owners and operators

Legal business name: RIVERVIEW HOSPITAL. CMS links this home to Cardon & Associates, a group of 19 nursing homes averaging 3.7 stars overall.

NameRoleTypeShareSince
Riverview Hospital5% or greater direct ownership interestOrganization100%10/01/2017
Vium Capital LLC5% or greater mortgage interestOrganization05/01/2021
Balla, MatthewManaging control - governing bodyIndividual05/23/2022
Cattell, ZacharyManaging control - governing bodyIndividual04/25/2022
Fauth, KendraManaging control - governing bodyIndividual12/26/2021
Gormal, GreggManaging control - governing bodyIndividual10/01/2016
Guitierrez, MeganManaging control - governing bodyIndividual07/29/2024
Haug, AmyManaging control - governing bodyIndividual01/04/2022
Karner, JimManaging control - governing bodyIndividual06/18/2012
Lopossa, LynnManaging control - governing bodyIndividual12/17/2023
McClelland, ThomasManaging control - governing bodyIndividual12/26/2021
Paracha, IbrarManaging control - governing bodyIndividual05/11/2021
Pollock, NancyManaging control - governing bodyIndividual10/01/2018
Spencer, LeaannManaging control - governing bodyIndividual06/18/2018
Tyler, LateasaManaging control - governing bodyIndividual05/01/2021
Friend, JaynaCorporate officerIndividual06/04/2021
Hyatt, DavidCorporate officerIndividual03/29/2023
Cardon and Associates IncOperational/managerial controlOrganization08/23/2013
Cardon Management Company LLCOperational/managerial controlOrganization12/01/2011
Moore Operating Group IncOperational/managerial controlOrganization05/18/2020
Balla, MatthewOperational/managerial controlIndividual05/23/2022
Cattell, ZacharyOperational/managerial controlIndividual04/25/2022
Fauth, KendraOperational/managerial controlIndividual12/26/2021
Gormal, GreggOperational/managerial controlIndividual10/01/2016
Guitierrez, MeganOperational/managerial controlIndividual07/29/2024
Haug, AmyOperational/managerial controlIndividual01/04/2022
Hyatt, DavidOperational/managerial controlIndividual03/27/2023
Karner, JimOperational/managerial controlIndividual06/18/2012
Lopossa, LynnOperational/managerial controlIndividual12/17/2023
McClelland, ThomasOperational/managerial controlIndividual12/26/2021
McIntosh, EricOperational/managerial controlIndividual10/31/2021
Paracha, IbrarOperational/managerial controlIndividual05/11/2021
Pollock, NancyOperational/managerial controlIndividual10/01/2018
Headley, KathyIndividual is an owner, partner or trustee of any ADP of the SNFIndividual08/25/2025
Moore, DanielIndividual is an owner, partner or trustee of any ADP of the SNFIndividual08/25/2025
Moore, DavidIndividual is an owner, partner or trustee of any ADP of the SNFIndividual08/25/2025
Moore, StephenIndividual is an owner, partner or trustee of any ADP of the SNFIndividual08/25/2025
Ankura Consulting Group LLCAdp of the SNFOrganization06/15/2022
Bradley & Associates IncAdp of the SNFOrganization01/01/2023
Cardon and Associates IncAdp of the SNFOrganization08/22/2025
Cardon Management Company LLCAdp of the SNFOrganization06/10/2025
Cole Marketing Communications IncAdp of the SNFOrganization04/01/2015
Forvis Mazars LLPAdp of the SNFOrganization01/01/2021
Healthdrive Podiatry Group PaAdp of the SNFOrganization03/07/2019
Heart of Cardon LLCAdp of the SNFOrganization09/06/2007
Jeffrey L Morer Od PCAdp of the SNFOrganization03/07/2019
Lacy Beyl & Company IncAdp of the SNFOrganization10/01/2017
Lifespan Therapy LLCAdp of the SNFOrganization10/25/2007
Med-Pass IncorporatedAdp of the SNFOrganization09/01/2020
Mobile Audiology Associates PCAdp of the SNFOrganization03/07/2019
Moser Consulting IncorporatedAdp of the SNFOrganization04/01/2020
Proactive Clinical PartnersAdp of the SNFOrganization01/01/2020
Respiratory Partners IncAdp of the SNFOrganization11/01/2019
Restup, LLCAdp of the SNFOrganization06/29/2022
Third Eye Health IncAdp of the SNFOrganization02/04/2022
Vium Capital LLCAdp of the SNFOrganization07/21/2025
Vox Global LLCAdp of the SNFOrganization02/28/2019
Westfield Cd Holdings, LLCAdp of the SNFOrganization05/20/2014
Balla, MatthewAdp of the SNFIndividual05/23/2022
Cattell, ZacharyAdp of the SNFIndividual04/25/2022
Fauth, KendraAdp of the SNFIndividual12/26/2021
Friend, JaynaAdp of the SNFIndividual06/03/2021
Gormal, GreggAdp of the SNFIndividual10/01/2016
Guitierrez, MeganAdp of the SNFIndividual07/29/2024
Haug, AmyAdp of the SNFIndividual01/04/2022
Karner, JimAdp of the SNFIndividual06/18/2012
Lopossa, LynnAdp of the SNFIndividual12/17/2023
McClelland, ThomasAdp of the SNFIndividual12/26/2021
McIntosh, EricAdp of the SNFIndividual10/31/2021
Paracha, IbrarAdp of the SNFIndividual05/11/2021
Pollock, NancyAdp of the SNFIndividual10/01/2018
Spencer, LeaannAdp of the SNFIndividual06/18/2018
Tyler, LateasaAdp of the SNFIndividual05/01/2021

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on December 18, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on March 17, 2026: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on December 18, 2025: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
  4. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on December 6, 2024: "Protect each resident from the wrongful use of the resident's belongings or money."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.11 hours per resident per day, below the Indiana average of 3.25.

Other nursing homes nearby

Indiana contacts for a concern about a nursing home

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Common questions

What is Copper Trace Health & Living Community's Medicare star rating?
CMS rates Copper Trace Health & Living Community 3 out of 5 stars overall, with 3 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Copper Trace Health & Living Community get at its last inspection?
4 health deficiencies at the standard inspection on December 18, 2025. The Indiana average is 7.2.
Has Copper Trace Health & Living Community been fined?
CMS lists no fines in the last three years.
Does Copper Trace Health & Living Community accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Copper Trace Health & Living Community?
CMS lists 73 owners and managers, and links the home to Cardon & Associates. Legal business name: RIVERVIEW HOSPITAL.

Sources

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