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Country Health

2304 C R 3000 N, Gifford, IL 61847 · Champaign County · (217) 568-7362

89 certified beds, about 85 residents a day · Non profit - Other · Medicare and Medicaid since 1992

CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
2 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 145708 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on September 24, 2025, inspectors cited 13 health deficiencies (the Illinois average is 12.6, the national average 9.2).

Of 50 health citations since September 2023, 8 were rated as actual harm or immediate jeopardy to residents.

CMS lists 2 fines totaling $150,053 in the last three years; the largest was $76,700, and the latest is dated April 22, 2026.

Nurses and nurse aides worked 3.08 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 0.76 of those hours.

53.6% of nursing staff left within the year CMS measured (Illinois average 44.5%).

CMS links it to Heritage Operations Group, an affiliated group of 9 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 50 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
8G
0H
0I
Potential for more than minimal harm
27D
12E
3F
Potential for minimal harm
0A
0B
0C
May 26, 2026Complaint inspection · 5 citations
  1. E
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) June 11, 2026
    Inspectors wroteBased on interview and record review the facility failed to report an allegation of physical abuse from a staff member to one (R8) resident to the State Agency and failed to report an allegation of resident (R6) to resident (R9) verbal abuse to the Abuse Coordinator out of five residents reviewed for Abuse in a sample list of nine residents.
  2. E
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) June 11, 2026
    Inspectors wroteBased on interview and record review the facility failed to complete a thorough investigations for allegations of abuse for three (R5, R6, R8) residents out of five residents reviewed for Abuse in a sample list of nine residents.
  3. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 11, 2026
    Inspectors wroteBased on interview and record review the facility failed to ensure the resident's right to be free from verbal abuse for one (R9) resident by another resident (R6) out of five residents reviewed for Abuse in a sample list of nine residents.
  4. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 11, 2026
    Inspectors wroteBased on observation, interview and record review the facility failed to provide a safe transfer for one (R8) resident causing a bruise out of five residents reviewed for Abuse in a sample list of nine residents.
  5. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 11, 2026
    Inspectors wroteBased on observation, interview and record review the facility failed to provide timely incontinence care and failed to prevent cross contamination during incontinence care for one (R2) resident out of three residents reviewed for Activities of Daily Living (ADL) in a sample list of nine residents.
April 22, 2026Complaint inspection · 3 citations
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 11, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents were free from abuse for two (R4 and R6) of three residents reviewed for resident-to-resident physical contact on a sample list of three residents. The facility failed to assess, care plan, and implement effective interventions following repeated altercations. This failure resulted in a physical injury (skin tear) to R6, with actual harm.
  2. G
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    F742 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 8, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure appropriate behavioral health services were provided for two (R4 and R6) of three residents reviewed for behavioral concerns, when the facility failed to implement effective behavioral health interventions, failed to provide coordinated behavioral health services, and failed to ensure adequate assessment and communication regarding psychotropic medication management. These failures resulted in continued unsafe behaviors and a resident-to-resident physical altercation that caused actual harm (skin tear) to R6. Findings Include:Facility has no Policy on Behavioral ServicesReview of the Electronic Health Record (EHR) revealed R4 had diagnoses including Frontotemporal Neurocognitive Disorder, Dementia with Agitation, Mood Disorder, and Anxiety Disorder. [...]
  3. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 8, 2026
    Inspectors wroteBased on record review, observations, and staff interviews, the facility failed to ensure physician-ordered direction and care planning for an indwelling urinary catheter and failed to maintain an accurate and updated care plan reflecting the resident's current clinical condition and skin integrity needs. This deficient practice affected one resident (R1) of three residents on sampled list reviewed. Findings Include: R1 was admitted to the facility on [DATE]. R1's diagnoses include Malignant Neoplasm of the Colon, Malignant Neoplasm of the Breast, Chronic Diastolic Heart Failure, Hypertension, Type 2 Diabetes Mellitus, Coronary Artery Disease, Acute Kidney Failure, Neuromuscular Dysfunction of the Bladder, Generalized Weakness, Muscle Wasting and Atrophy, and is receiving hospice/palliative care services. [...]
December 13, 2025Complaint inspection · 1 citation
  1. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 22, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure pain medication was administered as ordered for one (R6) of three residents reviewed for medication administration in the sample of 23.
October 21, 2025Complaint inspection · 1 citation
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 3, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to implement interventions to prevent a fall for one resident (R1) of three residents reviewed for falls in a sample list of three residents. This failure caused R1 to fall sustaining an acute nasal Fracture and a laceration to (R1's) nose requiring five sutures to close. Findings Include:R1's Care Plan updated 10/14/25 includes the following diagnoses: Osteoarthritis, Heart Disease, Lumbar Disc Displacement, Anxiety, Vertigo, Repeated Falls, Glaucoma, Type II Diabetes, Difficulty in Walking, and Psychotic Disturbance with Hallucinations. R1 Fall Risk assessment dated [DATE] document R1 as being at high risk for falls and having a recent history of falls. R1 has current physician's orders for the following narcotics and psychotropic medications: [...]
September 24, 2025Standard inspection · 13 citations
  1. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 10, 2025
    Inspectors wroteBased on interview and record review the facility failed to ensure a resident's right to dignity while dining for R20, and by staff talking on cell phones during resident care for R8, R43, and R58. These failures affected four out of 29 residents (R20, R8, R43, and R58) reviewed for dignified care on the sample list of 31.
  2. E
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 10, 2025
    Inspectors wroteBased on record review and interview the facility failed to ensure a resident's right to choose their own wake -up time. This failure affected four of 29 residents (R8, R43, R58 and R74) reviewed for resident rights on the sample list of 31.
  3. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 10, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure care plans were comprehensive to include medications, diagnoses, behaviors, accidents/injuries, and incontinence for three of 18 residents (R6, R8, R45) reviewed for care plans in the sample list of 31. The facility's Care Plan policy dated November 2017 documents A Comprehensive person-centered care plan shall be developed and implemented to meet the resident's preferences and goals, and address the resident's medical, physical, mental and psychosocial needs, while honoring resident rights to choice. This care plan shall include goals, measurable objectives, and interventions to meet identified resident needs. [...]
  4. E
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 10, 2025
    Inspectors wroteBased on observation, interview and record review, the facility repeatedly failed to follow a physician order to discontinue the administration of a medication, for one of five residents (R69) reviewed for unnecessary medications on the sample list of 31.
  5. E
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 10, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to follow pharmacy instruction for the safe administration of physician ordered medication, for two of eight residents (R66 and R78) reviewed during medication observation. These failures resulted in three errors out of 29 opportunities for a 10.39 percent medication administration error rate.
  6. D
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 10, 2025
    Inspectors wroteBased on observation, interview and record review the facility failed to respond to a resident grievance in a timely manner, for one of four residents (R58) reviewed for grievances in the group meeting, on the sample list of 31.
  7. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 10, 2025
    Inspectors wroteBased on interview and record review the facility failed to report an injury of unknown origin to the administrator and the state survey agency for one of one resident (R6) reviewed for abuse in the sample list of 31.
  8. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 10, 2025
    Inspectors wroteBased on interview and record review the facility failed to investigate an injury of unknown origin for one of one resident (R6) reviewed for abuse in the sample list of 31.
  9. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 10, 2025
    Inspectors wroteBased on interview and record review the facility failed to revise a care plan with fall interventions for one of 18 residents (R4) reviewed for care plans in the sample list of 31.
  10. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 10, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to prevent cross-contamination during catheter care for one of two residents (R53) reviewed for urinary catheter care on the sample list of 31. Findings Include:R53's Medical Diagnoses List dated May 20, 2025 documents R53 is diagnosed with Infection and inflammatory reactions due to indwelling urethral catheter and Retention of urine. R53's Minimum Data Set (MDS) dated [DATE] documents R53 has severe cognitive impairment, uses a wheelchair, is always incontinent of bowel, and is dependent on staff for toileting, hygiene, and transfers. R53's Care Plan dated 7/29/25 documents R53 has an indwelling Foley catheter. [...]
  11. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 10, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to monitor and record weights and meal intakes for one of three residents (R45) reviewed for weight loss in the sample list of 31.
  12. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 10, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to change the oxygen tubing and humidifier bottle for one (R63) of three residents reviewed for respiratory care on the sample list of 31.
  13. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 10, 2025
    Inspectors wroteBased on interview and record review the facility failed to accurately transcribe hospital discharge orders resulting in a significant medication error for one of five residents (R6) reviewed for unnecessary medications in the sample list of 31.
April 29, 2025Complaint inspection · 1 citation
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 14, 2025
    Inspectors wroteBased on interview and record review, the facility failed to develop and implement a person-centered comprehensive care plan for elopement risk and the use of a departure alert system. This failure affects two (R1 and R3) of three residents reviewed for supervision in the sample list of three.
April 21, 2025Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 7, 2025
    Inspectors wroteBased on interview and record review the facility failed to provide one staff assistance to prevent a fall for one (R1) of three residents reviewed for accidents in the sample list of five.
December 11, 2024Complaint inspection · 1 citation
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 2, 2025
    Inspectors wroteBased on interview and record review the facility failed to supervise a resident after providing the resident with a hot beverage. This failure affects one (R504) is one of three residents reviewed for supervision in the sample of 3. This failure resulted in R504 spilling hot liquid on R504's lap sustaining redness and 6 blistered areas to R504's bilateral upper extremities requiring subsequent treatment for 3days. Findings Include: R504's Facility Census documents R504 was admitted to the facility on [DATE] and has the following medical diagnoses: [...]
October 23, 2024Standard inspection, Complaint inspection · 10 citations
  1. G
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) November 15, 2024
    Inspectors wroteBased on observation, interview and record review the facility failed to provide targeted interventions to prevent skin breakdown, failed to assess, evaluate and document resident skin on a regular basis, and failed to obtain appropriate treatment orders for pressure ulcers for two (R20, R58) of five residents reviewed for pressure ulcers from a total sample list of 44 residents. These failures resulted in one resident (R20) developing a new, unstagable, deep tissue injury and a second resident (R58) developing seven, new stage two pressure wounds.
  2. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 2, 2025
    Inspectors wroteFailures at this level require more than one deficient practice statement. A. Based on interview and record review the facility failed to monitor a resident (R22), with Dysphagia (difficulty swallowing), after administering oral medication. This failure affects one resident (R22) of 7 residents reviewed for medication administration in the sample list of 44. R22 experienced a choking episode when staff had left R22's room after oral medication administration. Upon staff hearing R22's coughing, staff returned to R22's room and performed the Heimlich Maneuver to expel the tablet from R22. B. Based on interview and record review the facility failed to thoroughly investigate falls and document falls in the resident's medical record for one (R17) of nine residents reviewed for accidents in the sample list of 44.
  3. F
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) November 15, 2024
    Inspectors wroteBased on interview and record review the facility failed to develop, implement, measure, act on or analyze a performance improvement program project in the last twelve months. This failure has the potential to affect all 85 residents who reside in the facility.
  4. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) November 15, 2024
    Inspectors wroteBased on interview and record review the facility failed to store, handle, and launder linens that were potentially exposed to scabies. This failure has the potential to affect all 85 residents who reside in the facility. The facility also failed to follow enhanced barrier precautions for two (R4, R39) of six residents reviewed for enhanced barrier precautions from a total sample list of 44 residents.
  5. E
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 15, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to administer medications timely and according to physician's orders and manufacturer's instructions for four (R17, R61, R42, R4) of seven residents reviewed for medication administration in the sample list of 44. These failures resulted in eight medication errors out of 25 opportunities, a 32% medication error rate.
  6. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 15, 2024
    Inspectors wroteBased on observation, interview and record review the facility failed to maintain resident's furniture in a clean manner for two of 24 residents (R74, R61) reviewed for clean, comfortable, homelike environment in the sample list of 44.
  7. D
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 15, 2024
    Inspectors wroteBased on observation, interview and record review the facility failed to ensure a resident was free from restraint by not having a Physician's Order, a signed consent form for a restraint and to complete restraint reduction attempts. This affects one of one resident(R74) reviewed for restraints in the sample list of 44.
  8. D
    Assist a resident in gaining access to vision and hearing services.
    F685 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 15, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to implement hearing devices and develop a care plan for hearing loss for one (R39) of one resident reviewed for communication in the sample list of 44.
  9. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 15, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to check and record gastric residual volume to verify gastrostomy tube placement, and administer and record water flushes and enteral feeding amounts for one (R39) of one resident reviewed for gastrostomy tube in the sample of 44.
  10. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 15, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to label, store, and change oxygen and nebulizer tubing for three (R17, R39, R84) of three residents reviewed for respiratory care in the sample of 44.
September 23, 2024Complaint inspection · 1 citation
  1. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) October 14, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to implement infection control measures to prevent the spread of COVID-19 (Human Coronavirus Infection) by failing to stock isolation carts with N95 masks, ensure isolation signage was posted, and ensure staff discarded personal protective equipment (PPE) upon leaving COVID-19 positive resident rooms. The facility also failed to complete COVID-19 symptom monitoring for residents having COVID-19. These failures affect five (R1, R2, R4, R5, R6) of six residents reviewed for infection control in the sample list of eight.
June 23, 2024Complaint inspection · 1 citation
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 12, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure a resident (R2) was not subjected to physical abuse by (R1). R2 is one of 4 residents reviewed for abuse.
February 28, 2024Complaint inspection · 3 citations
  1. E
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 18, 2024
    Inspectors wroteBased on interview and record review the facility failed to prevent misappropriation of medications for five (R1, R2, R3, R4 and R5) of five residents reviewed for misappropriation of medications from a total sample list of five residents reviewed.
  2. E
    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    F606 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 18, 2024
    Inspectors wroteBased on interview and record review the facility failed to follow their abuse policy by employing a nurse with a history of disciplinary action on their license. This failure affects five (R1, R2, R3, R4 and R5) of five residents reviewed for abuse on the sample of five residents.
  3. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 18, 2024
    Inspectors wroteBased on interview and record review the facility failed to dispose of narcotics as directed by their policy. This failure has the potential to affect one (R1) of five residents reviewed for medication disposal on the sample list of five.
September 13, 2023Standard inspection · 9 citations
  1. G
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) October 16, 2023
    Inspectors wroteBased on observation, interview and record review the facility failed to provide effective pain control and positioning aids for R50. The facility also failed to follow physician orders for R44. R44 and R50 are two of two hospice residents reviewed from a total sample list of 36. These failures resulted in R50 experiencing uncontrolled pain by grimacing, moaning, and closing her eyes while wound treatments were performed on a stage three and an unstageable wound.
  2. G
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) October 25, 2023
    Inspectors wroteBased on observation, interview, and record review the facility failed to identify significant weight loss, prevent significant weight loss, develop/implement a care plan including interventions for weight loss, implement nutritional interventions/recommendations, timely implement physician's orders, and report significant weight loss to the physician and registered dietitian for two of five residents (R45, R83) reviewed for nutrition in the sample list of 36. These failures resulted in R45 experiencing a severe weight loss of 13.73 % (percent) in four months.
  3. F
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    F868 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 16, 2023
    Inspectors wroteBased on interview and record review the facility failed to ensure quarterly Quality Assurance (QA) meetings included all required committee members. This failure affects all 81 residents residing in the facility.
  4. E
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 16, 2023
    Inspectors wroteBased on interview and record review the facility failed to timely administer pneumococcal vaccines to ensure residents are up to date with pneumococcal vaccinations for five (R52, R12, R44, R64, R45) of seven residents reviewed for immunizations in the sample list of 36.
  5. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 16, 2023
    Inspectors wroteBased on observation, interview and record review the facility failed to assess two of two residents (R47, R58) reviewed for safe self-administration of medication in the sample list of 36. Findings Include: The facility's policy Self-Administration of medications reviewed 12/05 states if the resident wishes to self-medicate, the interdisciplinary team (IDT) must assess the resident's cognitive, physical, and visual abilities. 1.) On 9/12/23 at 9:50AM, R47 was in bed finishing breakfast. There was a pill cup with several pills on the bed side table. R47 dumped the pills in R47's mouth and swallowed them with water. R47 stated the nurse leaves my pills here so I can take them after I eat. On 9/12/23 at 10:00AM V6 (Registered Nurse/RN) stated I left (R47's) medication so (R47) could take it after (R47) was finished eating. I thought I could just keep an eye on (R47) from the hall. [...]
  6. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 16, 2023
    Inspectors wroteBased on observation, interview, and record review the facility failed to complete pressure ulcer risk assessments, routinely assess pressure ulcers, update a care plan to include a pressure ulcer and new pressure relieving interventions, and ensure a pressure ulcer was covered with a dressing for resident's wounds. This failure affects three of seven residents (R61, R10, R77) reviewed for pressure ulcers in the sample list of 36.
  7. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 25, 2023
    Inspectors wroteBased on interview and record review the facility failed to complete fall investigations, develop, and implement fall interventions for one of three residents (R77) reviewed for falls in the sample list of 36.
  8. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 25, 2023
    Inspectors wroteBased on observation, interview and record review the facility failed to secure R24's catheter and failed to provide R24 with hygienic perineal care during catheter care and failed to prevent R77's catheter from dragging on the floor for two of two (R24, R77) residents reviewed for catheter care and urinary tract infections from a total sample list of 36.
  9. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 16, 2023
    Inspectors wroteBased on observation, interview, and record review the facility failed to maintain a gastrostomy (G-tube) site in a clean sanitary manner for one resident (R38) of one resident reviewed for gastrostomy tubes in a sample list of 36. Findings Include: The facility's policy Enteral/ Tube Feeding Policy dated 2/26/15 states Routine care such as cleansing the healed insertion site and provision of oral hygiene may be performed by non-licensed staff under the supervision of licensed staff following facility procedure. This policy also states, To discourage the transmission of infection, residents receiving tube feedings will receive daily hygiene and skin care to site utilized for feeding. R38's Current physician's orders includes an order to Monitor stoma for cleanliness. Clean as needed. [...]

Fire safety inspections

6 fire safety citations on file: 1 on October 23, 2024, 1 on September 13, 2023, 4 on August 19, 2022.

Every fire safety citation6 citations
  1. F
    Establish roles under a Waiver declared by secretary.
    E 26 · October 23, 2024 · Corrected (the home has a date of correction)
  2. F
    Conduct testing and exercise requirements.
    E 39 · September 13, 2023 · Corrected (the home has a date of correction)
  3. F
    Address patient/client population and determine types of services needed.
    E 7 · August 19, 2022 · Corrected (the home has a date of correction)
  4. F
    Establish methods for sharing information.
    E 33 · August 19, 2022 · Corrected (the home has a date of correction)
  5. F
    Provide a means of sharing information on occupancy/needs.
    E 34 · August 19, 2022 · Corrected (the home has a date of correction)
  6. E
    Install corridor and hallway doors that block smoke.
    K 363 · August 19, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
April 22, 2026Fine $76,700
April 22, 2026Payment Denial 23 days from May 19, 2026
October 23, 2024Fine $73,353
October 23, 2024Payment Denial 42 days from November 21, 2024

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeIllinoisUnited States
All nursing staff (RN, LPN and aides)3.083.453.86
Registered nurses0.760.720.69
All nursing staff on weekends2.813.073.42
Nurse aides2.00
Licensed practical nurses0.32
Nursing staff turnover (share who left in a year)53.6%44.5%45.8%
Registered nurse turnover60.0%41.8%42.9%
Administrators who left0

CMS expects 4.03 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.19 on weekdays and 2.81 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 16.7% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.28 in April to June 2025 to 3.08 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.080.763.192.81 16.7%0 of 9085
Oct to Dec 20253.280.873.402.98 20.0%0 of 9281
Jul to Sep 20253.150.693.232.95 20.4%0 of 9283
Apr to Jun 20253.280.583.383.06 14.4%0 of 9183
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Illinois, Jan to Mar 20263.260.653.402.925.4%0.6% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Illinois

JobMedianMiddle halfEmployed
Illinois, all employers
CNAs (nursing assistants)$22.10$18.95 to $23.2668,640
LPNs and LVNs$36.06$30.57 to $38.2517,440
Registered nurses$46.15$38.47 to $50.94138,910
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Country Health. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
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Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeIllinoisUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
26.313.413.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.30.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
5.71.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
3.33.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.62.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
25.314.314.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.44.84.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
12.721.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
18.726.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
2.613.812.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.32.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.52.21.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Country Health's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (50.9% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

50.9% this home

No different from the national rate

US median of homes 51.5% · Illinois: 106 better, 85 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 54 eligible stays.

Potentially preventable readmissions

10.4% this home

No different from the national rate

US median of homes 10.7% · Illinois: 2 better, 14 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 83 eligible stays.

Infections that led to a hospital stay

6.3% this home

No different from the national rate

US median of homes 7.1% · Illinois: 3 better, 10 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 41 eligible stays.

Self-care and mobility at discharge

22.9% this home

Median of homes: Illinois50.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 35 residents counted.

Falls with major injury

0.0% this home

Median of homes: Illinois0.3% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 45 residents counted.

New or worsened pressure ulcers

5.6% this home

Median of homes: Illinois1.5% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 45 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Illinois100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 11 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: COUNTRY HEALTH, INC.. CMS links this home to Heritage Operations Group, a group of 9 nursing homes averaging 2 stars overall.

NameRoleTypeShareSince
Country Health, Inc.Direct ownership interestOrganization10/13/2016
Dorsey, JamieCorporate directorIndividual02/25/2022
Flessner, MaryCorporate directorIndividual02/25/2022
Harris, JackieCorporate directorIndividual02/25/2022
Hethke, CeliaCorporate directorIndividual02/24/2022
McDowell, CatherineCorporate directorIndividual05/01/2023
Osterbur, DeannaCorporate directorIndividual10/13/2016
Osterbur, RodCorporate directorIndividual10/13/2016
Ray, DarrinCorporate directorIndividual01/01/2022
Roseman, KoleenCorporate directorIndividual02/25/2022
Voudrie, CandiceCorporate directorIndividual07/06/2025
Curry, DanielCorporate officerIndividual06/07/2022
Heritage Operations Group, LLCOperational/managerial controlOrganization10/13/2016
Hart, BenjaminOperational/managerial controlIndividual01/05/2014
Heritage Operations Group, LLCAdp of the SNFOrganization01/02/2025
Ray, DarrinAdp of the SNFIndividual01/30/2025
Voudrie, CandiceAdp of the SNFIndividual01/30/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 21 problems in this area, most recently on May 26, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 10 problems in this area, most recently on May 26, 2026: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 6 problems in this area, most recently on December 13, 2025: "Ensure that residents are free from significant medication errors."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on September 24, 2025: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.81 hours per resident per day, below the Illinois average of 3.07.

Other nursing homes nearby

Illinois contacts for a concern about a nursing home

These are the official offices in Illinois. NursingHomeClear cannot take or act on complaints.

Common questions

What is Country Health's Medicare star rating?
CMS rates Country Health 2 out of 5 stars overall, with 2 for health inspections, 2 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Country Health get at its last inspection?
13 health deficiencies at the standard inspection on September 24, 2025. The Illinois average is 12.6.
Has Country Health been fined?
Yes. CMS lists 2 fines totaling $150,053 in the last three years.
Does Country Health accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Country Health?
CMS lists 17 owners and managers, and links the home to Heritage Operations Group. Legal business name: COUNTRY HEALTH, INC..

Sources

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