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Cypress Glen Retirement Community
1000 Hickory Street, Greenville, NC 27858 · Pitt County · (252) 830-0036
6 certified beds, about 3 residents a day · Non profit - Corporation · Medicare since 2002
CMS Care Compare ratings, data as of September 1, 2026 · CCN 345512 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on August 14, 2025, inspectors cited 0 health deficiencies (the North Carolina average is 4.7, the national average 9.2).
None of its 1 health citation since July 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 7.29 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 1.44 of those hours.
CMS links it to Life Care Services, an affiliated group of 43 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 1 health citation on file.
August 14, 2025Standard inspection · 0 citations
September 19, 2024Standard inspection · 1 citation
- E Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review and staff interviews the facility failed to accurately code the Minimum Data Set (MDS) assessment in the areas of antidepressant medication (Resident #2), discharge status (Resident #4), antiplatelet medication (Resident #106), and insulin injections (Resident #1). This was for 4 of 6 resident Minimum Data Set assessments reviewed.
July 26, 2023Standard inspection · 0 citations
Fire safety inspections
3 fire safety citations on file: 1 on September 19, 2024, 2 on July 26, 2023.
Every fire safety citation3 citations
- F Have generator or other power source capable of supplying service within 10 seconds.
- D Install a fire alarm system that can be heard throughout the facility.
- D Have properly installed electrical wiring and gas equipment.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | North Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 7.29 | 3.85 | 3.86 |
| Registered nurses | 1.44 | 0.62 | 0.69 |
| All nursing staff on weekends | 6.32 | 3.42 | 3.42 |
| Nurse aides | 4.80 | ||
| Licensed practical nurses | 1.05 | ||
| Nursing staff turnover (share who left in a year) | not reported | 49.0% | 45.8% |
| Registered nurse turnover | not reported | 45.6% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.41 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 7.69 on weekdays and 6.32 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.90 in April to June 2025 to 7.29 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 7.29 | 1.44 | 7.69 | 6.32 | 0.0% | 0 of 90 | 3 |
| Oct to Dec 2025 | 7.05 | 1.35 | 7.35 | 6.26 | 0.0% | 2 of 92 | 3 |
| Jul to Sep 2025 | 5.22 | 1.10 | 5.54 | 4.37 | 0.0% | 0 of 67 | 3 |
| Apr to Jun 2025 | 5.90 | 1.06 | 6.28 | 4.99 | 0.0% | 0 of 91 | 3 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| North Carolina, Jan to Mar 2026 | 3.65 | 0.53 | 3.82 | 3.25 | 8.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for North Carolina
| Job | Median | Middle half | Employed |
|---|---|---|---|
| North Carolina, all employers | |||
| CNAs (nursing assistants) | $18.49 | $17.28 to $21.08 | 64,010 |
| LPNs and LVNs | $30.42 | $28.50 to $33.51 | 18,010 |
| Registered nurses | $40.56 | $37.87 to $49.06 | 111,120 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | North Carolina | US |
|---|---|---|---|
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 4.0 | 1.4 | 1.6 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 19.9 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 4.7 | 12.9 | 12.0 |
Owners and operators
Legal business name: THE UNITED METHODIST RETIREMENT HOMES, INCORPORATED. CMS links this home to Life Care Services, a group of 43 nursing homes averaging 4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| The United Methodist Retirement Homes, Incorporated | 5% or greater direct ownership interest | Organization | 100% | 10/01/2013 |
| Us Bank, N.a. | 5% or greater security interest | Organization | 09/01/2014 | |
| Davison, John | Corporate director | Individual | 01/01/2026 | |
| Erickson, Jonathan | Corporate director | Individual | 11/01/2006 | |
| Evans, Spence | Corporate director | Individual | 01/01/2026 | |
| Harriss, William | Corporate director | Individual | 11/07/2019 | |
| Lee, Woo | Corporate director | Individual | 12/31/2018 | |
| Little, Nancy | Corporate director | Individual | 02/23/2023 | |
| Martin, James | Corporate director | Individual | 02/23/2023 | |
| Parker, Mack | Corporate director | Individual | 11/03/2022 | |
| Patterson, Gaynelle | Corporate director | Individual | 01/01/2026 | |
| Southern, Harvey | Corporate director | Individual | 10/29/2020 | |
| Steinweg, Kenneth | Corporate director | Individual | 11/04/2021 | |
| Taylor, Sheryl | Corporate director | Individual | 02/23/2023 | |
| Van Antwerp, Nancy | Corporate director | Individual | 11/07/2019 | |
| Dobson, Stacy | Corporate officer | Individual | 07/10/2006 | |
| Erickson, Jonathan | Corporate officer | Individual | 11/01/2006 | |
| Harriss, William | Corporate officer | Individual | 11/03/2022 | |
| Parker, Mack | Corporate officer | Individual | 10/30/2025 | |
| Southern, Harvey | Corporate officer | Individual | 10/30/2025 | |
| Van Antwerp, Nancy | Corporate officer | Individual | 10/30/2025 | |
| Life Care Services LLC | Operational/managerial control | Organization | 01/01/2000 | |
| Gonzalez Rodriguez, Gerardo | Operational/managerial control | Individual | 04/01/2023 | |
| Hayes, Terry | Operational/managerial control | Individual | 12/17/2022 | |
| Stallings, Laurie | Operational/managerial control | Individual | 01/24/1994 | |
| Life Care Services LLC | Adp of the SNF | Organization | 04/16/2025 | |
| Gonzalez Rodriguez, Gerardo | Adp of the SNF | Individual | 03/26/2025 | |
| Hayes, Terry | Adp of the SNF | Individual | 01/02/2026 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on September 19, 2024: "Ensure each resident receives an accurate assessment."
Other nursing homes nearby
- Greenville Health and Rehabilitation Center Greenville, 3.7 mi · 1 of 5 stars · 29 citations
- East Carolina Health and Rehabilitation Center Greenville, 3.8 mi · 1 of 5 stars · 44 citations
- Macgregor Downs Health Center by Harborview Greenville, 4.1 mi · 2 of 5 stars · 25 citations
- Ayden Court Nursing and Rehabilitation Center Ayden, 10.8 mi · 1 of 5 stars · 23 citations
- Pruitthealth-Farmville Farmville, 13.9 mi · 3 of 5 stars · 20 citations
- The Carrolton of Williamston Williamston, 15.8 mi · 1 of 5 stars · 52 citations
- River Trace Nursing and Rehabilitation Center Washington, 17.9 mi · 1 of 5 stars · 30 citations
- Ridgewood Living & Rehabilitation Center Washington, 18.6 mi · 2 of 5 stars · 30 citations
North Carolina contacts for a concern about a nursing home
These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: NC Division of Health Service Regulation, Nursing Home Licensure and Certification Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: North Carolina Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: NC DHSR Regulated Facilities search (Statements of Deficiencies), where North Carolina publishes its own records on licensed homes.
Common questions
- What is Cypress Glen Retirement Community's Medicare star rating?
- CMS rates Cypress Glen Retirement Community 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Cypress Glen Retirement Community get at its last inspection?
- 0 health deficiencies at the standard inspection on August 14, 2025. The North Carolina average is 4.7.
- Has Cypress Glen Retirement Community been fined?
- CMS lists no fines in the last three years.
- Does Cypress Glen Retirement Community accept Medicaid?
- CMS lists it as "Medicare", so it is not certified for Medicaid.
- Who owns Cypress Glen Retirement Community?
- CMS lists 28 owners and managers, and links the home to Life Care Services. Legal business name: THE UNITED METHODIST RETIREMENT HOMES, INCORPORATED.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.