Home / North Carolina / Washington
Ridgewood Living & Rehabilitation Center
1624 Highland Drive, Washington, NC 27889 · Beaufort County · (252) 946-9570
128 certified beds, about 114 residents a day · For profit - Corporation · Medicare and Medicaid since 1982
Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
4 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 345228 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on September 5, 2025, inspectors cited 11 health deficiencies (the North Carolina average is 4.7, the national average 9.2).
Of 30 health citations since May 2023, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $10,868 in the last three years; the largest was $10,868, and the latest is dated September 5, 2025.
Nurses and nurse aides worked 3.47 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 0.44 of those hours.
38.2% of nursing staff left within the year CMS measured (North Carolina average 49.0%).
CMS links it to Cch Healthcare, an affiliated group of 33 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
805/23
1006/24
101/25
1109/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 30 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
21D
7E
0F
Potential for minimal harm
0A
1B
0C
September 5, 2025Standard inspection, Complaint inspection · 11 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, record review, and resident, staff and physician interviews, the facility failed to provide care in a safe manner when Resident #74 a) rolled out of bed during care sustaining a left front scalp hematoma (an injury with swelling caused by blood pooling under the skin) requiring evaluation in the emergency room and b) rolled out of bed during care sustaining a 15 centimeter scalp laceration (cut) requiring evaluation in the emergency room and wound closure with 9 sutures (stiches) and 7 staples. This was for 1 of 5 residents reviewed for accidents (Resident #74).
- E Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on record review and resident, staff and physician interviews the facility 1) failed to provide education regarding the benefits and possible side effects of a COVID-19 vaccination, offer a COVID-19 vaccination, and then document either a refusal or the administration of a COVID-19 vaccination in the past 14 months in the resident's medical record for 2 of 5 residents (Resident #54 and Resident #71) and 2) failed to maintain documentation that staff were provided education regarding the benefits and potential risks associated with COVID-19 vaccine and were offered the COVID-19 vaccine or information on obtaining a COVID-19 vaccine in the past 14 months for 156 of 156 facility staff reviewed for COVID-19 immunization.
- E Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Inspectors wroteBased on record review and staff interviews the facility failed to ensure nurse aides (NAs) received 12 hours of in-service training annually which included abuse and dementia training. This was for 3 of 5 NA files reviewed (NA#5, NA #6, and NA #7).
- D Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on observations, record reviews, and interviews with staff, pharmacy consultant, pharmacy accounts receivable clerk, and Medical Director, the facility failed to protect the resident's right to be free from misappropriation of controlled medications for 1 of 6 residents reviewed for medications (Resident #22).
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review and staff interviews the facility failed to accurately code the Minimum Data Set (MDS) assessment in the area of falls. This was for 1 of 5 residents (Resident #74) reviewed for accidents.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, record review and staff interviews, the facility failed to develop an individualized, person-centered comprehensive care plan to include the use of side rails for 1 of 2 residents reviewed for side rails (Resident #5).
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, record review, staff and Medical Director interviews, the facility failed to maintain the sterility of tracheostomy (a surgically created opening in the windpipe through the neck to provide an airway for breathing) care when Nurse #4 failed to perform hand hygiene and don (put on) sterile gloves after touching and disposing of a soiled split gauze pad and inner cannula and before placing the new sterile inner cannula and clean split gauze as well as donning sterile gloves over soiled gloves prior to suctioning. This was for 1 of 1 resident reviewed for tracheostomy care (Resident #9).
- D Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Inspectors wroteBased on observations, staff interviews, and record review the facility failed to attempt alternatives prior to installing siderails, complete siderail assessments, assess entrapment risk, review the risks and benefits of siderails with the resident /resident representative and obtain informed consent prior to siderail use for 2 of 2 residents reviewed for siderails (Resident #5, Resident #4).
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review, staff and Medical Director interviews, the facility failed to follow their infection control practices and procedures for Enhanced Barrier Precautions (EBP) during high contact care for a resident with a tracheostomy (a surgically created opening in the windpipe through the neck to provide an airway for breathing) when Nurse #4 provided tracheostomy care without wearing a gown. This was for 1 of 12 staff observed for infection control practices (Nurse #4).
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on record review and resident, Responsible Party (RP), staff and physician interview the facility failed to provide education regarding the benefits and possible side effects of a pneumococcal immunization, offer a pneumococcal immunization, and then document either a refusal or the administration of a pneumococcal immunization for 1 of 5 residents reviewed for immunizations (Resident #6).
- B Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on record review, observations, staff and pest control contractor interviews, the facility failed to maintain an effective pest control program to prevent brown crawling bugs in 1 of 1 laundry room.
January 17, 2025Complaint inspection · 1 citation
- E Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on observations, staff interviews, resident interviews, physician interview, and a pest control supervisor interview the facility failed to maintain an effective pest control program that was free of German cockroaches for 4 (Resident #3, Resident #4, Resident #5, and Resident #6) of 4 residents reviewed for pest control services.
June 12, 2024Standard inspection, Complaint inspection · 10 citations
- E Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review and staff interviews, the facility failed to accurately code the Minimum Data Set (MDS) for oxygen for 4 of 28 residents reviewed for MDS assessments (Resident #3, Resident #75, Resident #121, and Resident #328).
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observations, record review, and resident and staff interviews the facility failed to keep the call light within reach for 1 of 1 resident (Resident #54) reviewed for accommodation of needs.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on record review and staff interviews the facility failed to provide the opportunity to establish advanced directives and document this in the medical record for 1 of 2 residents (Resident #100) reviewed for advanced directives.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on resident and staff interviews and record review the facility failed to have a quarterly interdisciplinary care plan meeting for 1 of 6 residents reviewed for care planning. (Resident #8)
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, staff interviews, and record review the facility failed to apply a hand splint to a resident as ordered for 1 of 4 residents reviewed for positioning and mobility. (Resident #51)
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observations, record review, and staff interviews the facility failed to provide a nutritional supplement as ordered by the physician. This was for 1 of 1 residents (Resident #25) reviewed for nutrition.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, staff interviews, and record review the facility failed to clean and store a syringe for enteral feeding with the plunger separately to dry for 1 of 1 resident reviewed for tube feeding. (Resident #57)
- D Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observations, record review and staff interviews, the facility failed to honor residents' food preferences for 2 of 2 residents reviewed for food preferences (Resident #27, and Resident #117).
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observation, staff interviews, and record review the facility failed to accurately document the use of splints on a resident's Treatment Administration Record (TAR) for 1 of 3 residents reviewed for positioning and mobility and failed to accurately document nutrition supplement intake on the Medication Administration Record (MAR) for 1 of 1 resident reviewed for nutrition. (Resident #51 Resident #25)
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations and staff interviews, the facility failed to handle soiled linen in a manner to prevent the spread of infection for 1 of 1 resident reviewed for infection control and prevention (Resident #44).
May 24, 2023Standard inspection · 8 citations
- E Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on record review, staff, and resident interviews the facility failed to honor a residents bathing preference for 2 of 9 residents (Resident #55 and Resident #67) reviewed for choices.
- E Honor the resident's right to organize and participate in resident/family groups in the facility.
Inspectors wroteBased on resident interviews, staff interviews and review of the Resident Council meeting minutes the facility failed to resolve a repeat grievance related to call bell responses which was reported during the Resident Council meetings for 3 of 6 months of meeting minutes reviewed (December 2022, February 2023 and May 2023).
- E Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on record review, observations, staff, and resident interviews the facility failed to provide sufficient nursing staff resulting in residents not having their choices honored for bathing for 2 of 9 residents (Resident #55 and Resident #67).
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observations, interviews with residents and staff and record review the facility failed to respond to a call bell for 1 of 4 residents review for dignity (Resident #11).
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observations, interviews with residents and staff and record review the facility failed to offer or provide privacy during a bed bath for 1 of 4 residents reviewed for dignity (Resident #7).
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on observations, record review, and staff interviews the facility failed to accurately code the Minimum Data Set (MDS) Assessment in the areas of dental (Resident #102) and Pre-admission Screening and Resident Review (PASRR) (Resident #2) for 2 of 18 resident assessments reviewed.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on record review, observation, staff, and resident interviews the facility failed to provide incontinence care (Resident #85) and mouth care (Resident #46) to residents who were dependent on staff for activities of daily living (ADL) care for 2 of 5 residents reviewed for ADL care.
- D Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Inspectors wroteBased on record review and staff interviews the facility failed to ensure Nurse Aide (NA) #9 received at least 12 hours of in-service training in one year. This was for 1 of 5 NA in-service training records reviewed.
Fire safety inspections
3 fire safety citations on file: 3 on May 24, 2023.
Every fire safety citation3 citations
- D Have properly installed electrical wiring and gas equipment.
- D Have generator or other power source capable of supplying service within 10 seconds.
- D Have proper medical gas storage and administration areas.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| September 5, 2025 | Fine | $10,868 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | North Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.47 | 3.85 | 3.86 |
| Registered nurses | 0.44 | 0.62 | 0.69 |
| All nursing staff on weekends | 3.15 | 3.42 | 3.42 |
| Nurse aides | 2.19 | ||
| Licensed practical nurses | 0.84 | ||
| Nursing staff turnover (share who left in a year) | 38.2% | 49.0% | 45.8% |
| Registered nurse turnover | 9.1% | 45.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.48 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.60 on weekdays and 3.15 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.24 in April to June 2025 to 3.47 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.47 | 0.44 | 3.60 | 3.15 | 0.0% | 0 of 90 | 114 |
| Oct to Dec 2025 | 3.44 | 0.40 | 3.53 | 3.21 | 0.0% | 1 of 92 | 113 |
| Jul to Sep 2025 | 3.30 | 0.43 | 3.37 | 3.12 | 0.0% | 0 of 92 | 114 |
| Apr to Jun 2025 | 3.24 | 0.43 | 3.34 | 2.98 | 0.1% | 0 of 91 | 117 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| North Carolina, Jan to Mar 2026 | 3.65 | 0.53 | 3.82 | 3.25 | 8.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | North Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 6.4 | 15.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.1 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.6 | 2.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.6 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.4 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 7.1 | 18.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.3 | 5.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 16.1 | 14.0 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 18.7 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 12.6 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.8 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.8 | 1.8 | 1.8 |
Owners and operators
Legal business name: RIDGEWOOD HEALTHCARE LLC. CMS links this home to Cch Healthcare, a group of 33 nursing homes averaging 2.5 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Ncnh Holdings LLC | 5% or greater direct ownership interest | Organization | 96% | 06/01/2016 |
| 10-26 Nationwide Tr | Direct ownership interest | Organization | 06/01/2016 | |
| Ncnh J-Dek LLC | Direct ownership interest | Organization | 06/01/2016 | |
| Starlight Healthcare LLC | Direct ownership interest | Organization | 06/01/2016 | |
| Ncnh J-Dek LLC | 5% or greater indirect ownership interest | Organization | 24% | 06/01/2016 |
| Starlight Healthcare LLC | 5% or greater indirect ownership interest | Organization | 36% | 06/01/2016 |
| Forbright Bank | 5% or greater security interest | Organization | 06/01/2016 | |
| Stern, Jacob | Managing control - governing body | Individual | 06/01/2016 | |
| Cch Healthcare LLC | Operational/managerial control | Organization | 06/01/2016 | |
| Hartley, Lisa | Operational/managerial control | Individual | 01/01/2020 | |
| Lewis, David | Operational/managerial control | Individual | 01/01/2025 | |
| Stern, Jacob | Operational/managerial control | Individual | 01/01/2020 | |
| 10-26 Nationwide Tr | Adp of the SNF | Organization | 06/01/2016 | |
| Cch Healthcare LLC | Adp of the SNF | Organization | 03/11/2026 | |
| Forbright Bank | Adp of the SNF | Organization | 03/11/2026 | |
| Ncnh J-Dek LLC | Adp of the SNF | Organization | 06/01/2016 | |
| Ncnh Propco Holding LLC | Adp of the SNF | Organization | 06/01/2016 | |
| Ridgewood Propco LLC | Adp of the SNF | Organization | 06/01/2016 | |
| Starlight Healthcare LLC | Adp of the SNF | Organization | 06/01/2016 | |
| Hartley, Lisa | Adp of the SNF | Individual | 01/01/2020 | |
| Lewis, David | Adp of the SNF | Individual | 01/01/2025 | |
| Stern, Jacob | Adp of the SNF | Individual | 01/01/2020 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on September 5, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on September 5, 2025: "Ensure each resident receives an accurate assessment."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 6 problems in this area, most recently on June 12, 2024: "Reasonably accommodate the needs and preferences of each resident."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on September 5, 2025: "Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.15 hours per resident per day, below the North Carolina average of 3.42.
Other nursing homes nearby
- River Trace Nursing and Rehabilitation Center Washington, 0.9 mi · 1 of 5 stars · 30 citations
- The Carrolton of Williamston Williamston, 13.2 mi · 1 of 5 stars · 52 citations
- Cypress Glen Retirement Community Greenville, 18.6 mi · 5 of 5 stars · 1 citation
- Greenville Health and Rehabilitation Center Greenville, 22.3 mi · 1 of 5 stars · 29 citations
- East Carolina Health and Rehabilitation Center Greenville, 22.4 mi · 1 of 5 stars · 44 citations
- Macgregor Downs Health Center by Harborview Greenville, 22.7 mi · 2 of 5 stars · 25 citations
- Ayden Court Nursing and Rehabilitation Center Ayden, 23.9 mi · 1 of 5 stars · 23 citations
North Carolina contacts for a concern about a nursing home
These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: NC Division of Health Service Regulation, Nursing Home Licensure and Certification Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: North Carolina Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: NC DHSR Regulated Facilities search (Statements of Deficiencies), where North Carolina publishes its own records on licensed homes.
Common questions
- What is Ridgewood Living & Rehabilitation Center's Medicare star rating?
- CMS rates Ridgewood Living & Rehabilitation Center 2 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Ridgewood Living & Rehabilitation Center get at its last inspection?
- 11 health deficiencies at the standard inspection on September 5, 2025. The North Carolina average is 4.7.
- Has Ridgewood Living & Rehabilitation Center been fined?
- Yes. CMS lists 1 fine totaling $10,868 in the last three years.
- Does Ridgewood Living & Rehabilitation Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Ridgewood Living & Rehabilitation Center?
- CMS lists 22 owners and managers, and links the home to Cch Healthcare. Legal business name: RIDGEWOOD HEALTHCARE LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.