Excelcare at Newark LLC
4949 Ogletown-Stanton Road, Newark, DE 19713 · New Castle County · (302) 998-6900
101 certified beds, about 92 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1984
Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
1 of 5
Staffing
4 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 085025 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 1, 2026, inspectors cited 7 health deficiencies (the Delaware average is 10.9, the national average 9.2).
Of 41 health citations since March 2024, 3 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 2 fines totaling $29,309 in the last three years; the largest was $16,039, and the latest is dated February 19, 2025.
Nurses and nurse aides worked 3.82 hours per resident per day, against 4.35 across Delaware and 3.86 nationally. Registered nurses accounted for 0.78 of those hours.
39.4% of nursing staff left within the year CMS measured (Delaware average 41.3%).
CMS links it to Excelcare, an affiliated group of 8 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
2103/24
802/25
512/25
704/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 41 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
28D
4E
3F
Potential for minimal harm
0A
2B
1C
April 1, 2026Standard inspection · 7 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility failed to ensure the kitchen was maintained in a sanitary manner, putting 78 residents who received meals from the kitchen (2 residents received nutrition via feeding tubes) out of 80 total residents at potential risk for unsanitary meal services.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and facility policy review, the facility failed to ensure medications were stored in a secure manner to prevent unauthorized access when two of five medication carts were left unattended and unlocked. This deficient practice had the potential to affect all residents, staff, and visitors placing them at risk for unauthorized access to medications.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on record review, interview, and facility policy review, the facility failed to ensure residents received written information regarding advanced directives and the right to accept or refuse medical and surgical treatments for two residents of two residents (Resident (R) 19 and R11) reviewed for advanced directives out of a total sample of 42. This failure places the residents at risk of not understanding their rights and options regarding care.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview, record review, and review of facility policy, the facility failed to report an allegation of sexual abuse to the State Survey Agency (SSA) within the required two hour timeframe for one resident (Resident (R)110) out of 11 residents reviewed for abuse out of a total sample of 42 residents. This failure had the potential to delay a timely investigation and the implementation of appropriate protective measures, placing resident safety at risk and increasing the potential for further abuse.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on record review, interview, and policy review, the facility failed to conduct a thorough investigation of an abuse allegation for one resident (Resident R110) out of 11 residents reviewed for abuse out of a total sample of 42 residents. This deficient practice placed residents at risk for ongoing abuse and failed to ensure residents' safety.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interviews, record reviews, and facility policy review, the facility failed to ensure care plans were revised to accurately reflect the resident's code status for two of two residents (Resident (R) 19 and R11) reviewed for care planning out of a total sample of 42. This failure had the potential to cause residents to not receive appropriate care and treatment.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure that one (Resident (R)8) of four residents reviewed for falls was safely transferred using a Hoyer (mechanical lift) out of a total sample of 42 residents. This failure has the potential to cause the resident to sustain an injury.
December 23, 2025Complaint inspection · 5 citations
- J Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview, record review, and other documentation as indicated, it was determined that for one (R1) out of three residents reviewed for change in condition, the facility failed to ensure that the proper assessments, interventions, and timely notifications to the medical provider were done when R1 was observed with changes in her clinical status. R1, a resident who previously did not require oxygen, complained of shortness of breath to nursing staff between 3:00 AM and 4:00 AM on [DATE]. The facility lacked evidence that R1's vital signs or respiratory status were monitored, and that the provider was consulted during this time. R1 was transferred to the hospital approximately two hours later. R1 was unresponsive when she arrived at the emergency room and later expired at the hospital. [...]
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on interview and record review, it was determined that for one (R4) out of three residents reviewed for death, the facility failed to promote and facilitate R4's self determination with respect to signing multiple consents upon his admission to the facility.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on record review and interview, it was determined that for one (R1) out of three residents reviewed for change in condition, the facility failed to consult with R1's physician when R1 complained of shortness of breath and when oxygen therapy was initiated.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interview and record review, it was determined that for one (R4) out of three residents reviewed for death, the facility failed to ensure all the required IDT (interdisciplinary team) members contributed to the 11/14/25 care plan conference.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review, it was determined that for one (R4) out of one resident reviewed for death, the facility failed to ensure R4 had a completed and signed resident agreement upon admission to the facility.
February 19, 2025Standard inspection · 8 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility failed to ensure one of one resident (R)72 reviewed for accidents /safety in the sample of 28 revealed that R72 was smoking outside the facility unsupervised, fell and was found on the ground with a bloody nose and swollen, purplish color 5th finger, which was later identified by x-ray as a right hand 5th finger proximal phalanx fracture.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interviews, and facility policy review, the facility failed to ensure containers with rice and pasta were labeled, dated and cleaned; the inside and outside of the oven and microwave were not clean and grease/debris on the handles; the floor under the three-tiered rack had grease and debris; and during meal service the chicken and mixed vegetables were not served at the appropriate temperature on the steam table. This deficient practice had the potential to affect 95 of 95 residents who received meals prepared in the facility. This failure had the potential to affect the spread of food borne illness.
- E Honor the resident's right to organize and participate in resident/family groups in the facility.
Inspectors wroteBased on interview, document review and policy review, the facility failed to act promptly to the concerns and /grievance of the resident council to noise level at shift changes, staff use of phones, earbuds when providing care, and choices offered for breakfast meals for nine of nine (R)60, R4, R21, R37, R14, R39, R5, R73, and R76 sampled residents. This failure could place the residents at risk for decreased quality of life and feelings of hopelessness.
- E Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review, interviews, and review Resident Assessment Instrument (RAI) Manual, the facility failed to ensure that three residents (Resident (R) 23, R71, and R153) in the sample of 28 were accurately assessed for falls and one resident (R54) was accurately assessed for insulin.
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on record review, document review and staff interview, the facility failed to ensure Notice of Medicare Non-Coverage (NOMNOC) notification was provided timely for one of three residents (Residents (R) 303) reviewed for beneficiary notification. This had the potential to affect all residents being discharged from services.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on record review, interview, and policy review, the facility failed to ensure an incident of resident-to-resident abuse was thoroughly investigated for two of five residents (Resident (R)7 and R12) reviewed for abuse out of 23 sample residents. This had the potential to affect residents in the facility who were at risk for abuse.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on record review, interview, and review of facility policy, the facility failed to ensure that staff appropriately assessed residents with a change in condition for one Resident (R )153 from a sampled 28 residents. Additionaly staff failed to hold laxatives when the resident was having loose stools.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and review of facility policy, the facility failed to ensure that expired medications and syringes were removed from one of one medication storage room. The failure has the potential for staff to inadvertently use the expired items.
March 19, 2024Standard inspection, Complaint inspection · 21 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview and record review, it was determined that for two (R248 and R6) out of six residents reviewed for accidents, the facility failed to ensure residents were free from accident hazards and/or were provided adequate supervision to prevent accidents. R248 sustained harm when the facility failed to ensure staff provided supervision and assistance with care resulting in a fall with facial bone fractures. For R6 the facility failed to ensure the resident environment was free of an accident hazard.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview during the initial kitchen tour, it was determined that the facility failed to ensure that proper sanitation practices were in place and that food was stored in accordance with professional standards. Additionally, it was determined that the facility failed to ensure dishes were chemically sanitized when dish washing machine temperatures failed to rise to the degree required for heat sanitization.
- E Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on record review and interview, it was determined that for five (R37, R63, R96, R446, R447) out of twenty-three residents reviewed for care plans, the facility failed to meet professional standards of the Delaware Board of Nursing Scope of Practice by having LPNs complete the admission assessment and admission progress note.
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on interview, record review and review of facility documentation it was been determined that for three (R102, R346, R446) out of twently-three residents reviewed for choices, the facility failed to ensure care preferences were being honored.
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on record review and interview, it was determined that for one (R96) of three residents reviewed for beneficiary notification, the facility failed to provide evidence that R96 or her responsible party was notified of Medicare non-coverage prior to her discharge on [DATE]. Findings Include: Review of R96's clinical record revealed: 11/18/23 - R96 was admitted to the facility with diagnoses, including but not limited to, ataxia (poor muscle control that causes clumsy movements) and weakness. 11/25/23 - R96's admission Minimum Data Set (MDS) assessment documented a Brief Interview for Mental Status (BIMS) score of 11, which is reflective of moderate cognitive impairment. 12/20/23 - R96 was discharged from the facility. 3/11/24 2:19 PM -During an interview, E1 (NHA) confirmed that the facility did not have a Notice of Medicare Non-Coverage (NOMNC) form for R96.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on record review and interview, it was determined that for one (R100) out of four residents reviewed for abuse, the facility failed to have evidence that R100's allegation of abuse was thoroughly investigated.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review and interviews, it was determined for three (R55, R103, R247) out of twenty three residents in the investigative sample, the facility failed to accurately completed the resident assessments .
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review, it was determined that for one (R95) out of twenty-three residents reviewed for care plans, the facility failed to develop and implement a person-centered care plan that accurately reflected R95's medical needs.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wrote2. Review of R296's clinical record revealed: 6/30/23 - R296 was admitted to the facility with multiple diagnoses, including kidney cancer and chronic kidney disease. R296 was admitted to the facility directly from a hospital stay during which he had a nephrostomy tube (tube placed to drain urine) placed in his left kidney. R296's left kidney was unable to drain urine related to his kidney cancer. R296 was admitted to the hospital from the facility on the following dates because his nephrostomy tube became dislodged: 8/18/23, 10/14/23, 11/18/23, 12/19/23 and 1/24/24. 3/1/24 - A review of R296's 1/2/24 quarterly Resident Assessment Instrument and the comprehensive care plan, updated 2/28/24, revealed the lack of care plan revisions to reflect monitoring for nephrostomy tube dislodgement and the hospitalizations that R296's had for nephrostomy tube dislodgement on the above dates. [...]
- D Plan the resident's discharge to meet the resident's goals and needs.
Inspectors wroteBased on record review and interview, it was determined that for one (R96) out of three residents reviewed for discharge, the facility failed to assess R96's functional abilities and consider R96's caregiver's availability and capability to perform required care, to re-evaluate and update R96's changing needs, to show evidence of the Interdisciplinary team (IDT) involvement in the process and to document R96's community referrals and contact information.
- D Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Inspectors wroteBased on record review and interview, it was determined that for one (R247) out of 3 residents reviewed for discharge, the facility's discharge summary failed to accurately capture and document R247's post-discharge plan of care.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on record review and interview it was determined that for one (R31) out of one resident reviewed for rehab and restorative the facility failed to ensure R31 received restorative services consistently when R31 was not walked daily.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on record review and interviews, it was determined that for one (R63) out of one resident reviewed for respiratory, the facility failed to provide care consistent with the professional standards with regards to R63's albuterol nebulizer (neb) treatment.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on record review, observation and interview, it was determined that for one (R446) out of one resident reviewed for dialysis, the facility failed to ensure that R446's transportation needs related to dialysis were met as evidenced by the failure to schedule/confirm transportation to dialysis on 3/6/24.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on clinical record review and interview, it was determined that for one (R2) out of five residents reviewed for unnecessary medications, the facility failed to complete an AIMS assessment for R2 a resident taking anti-psychoactive medications. For one (R198) out of one residents reviewed for behavioral-emotional distress the facility failed to effectively monitor R198 for side effects related to use of an antipsychotic medication when AIMS testing was not completed November 2022 - May 2023 during which the resident continued to receive antipsychotic medications. Additionally the facility failed to administer R198's antipsychotic medication [olanzapine] for seven doses due to lapse in pharmacy delivery.
- D Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation and interview, it was determined that for two (R27 and R28) randomly observed residents, the facility failed to ensure that the residents received the selected food and drinks from the menu.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation and interview, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe and sanitary environment.
- D Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Inspectors wroteBased on interview and review of facility documentation, it was determined that the facility failed to develop, implement, and maintain an effective training program for staff, consistent with their expected roles.
- C Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on record review and interview, it was determined that the facility failed to provide a MRR policy with time frames for response from the provider for irregularities and a complete process for following up regarding an urgent action irregularity which included time frames for informing the provider of the urgent finding and what to do if the provider fails to response in a certain time frame.
- B Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation and interview, it was determined that for two out of two shower rooms reviewed, the facility failed to provide services necessary to maintain a clean and sanitary environment.
- B Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wrote2. Review of R42's clinical record revealed: 4/22/20 - R42 was admitted to the facility. 12/13/23 - E66 (NP) ordered UA (urinalysis) and C&S (culture and sensitivity) to R/O (rule out) UTI (urinary tract infection). 12/18/23 10:28 AM - Urine culture results reported in R42's EMR stated, Growth- 1 organism growth. R42's EMR did not have readily accessible documentation of the culture results naming the organism and the sensitivities identifying which antibiotic the organism could be treated with. Upon the Surveyor's request, the facility was able to produce a printout from the [laboratory's] website with the 12/15/23 urine culture results, which revealed the organism was Klebsiella oxytoca ESBL (extended-spectrum beta-lactamases). Of note, only a limited number of people have account access to the [laboratory] website. [...]
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| February 19, 2025 | Fine | $13,270 |
| March 19, 2024 | Fine | $16,039 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Delaware | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.82 | 4.35 | 3.86 |
| Registered nurses | 0.78 | 0.97 | 0.69 |
| All nursing staff on weekends | 3.51 | 3.89 | 3.42 |
| Nurse aides | 2.09 | ||
| Licensed practical nurses | 0.95 | ||
| Nursing staff turnover (share who left in a year) | 39.4% | 41.3% | 45.8% |
| Registered nurse turnover | 20.0% | 41.2% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.18 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.95 on weekdays and 3.51 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.79 in April to June 2025 to 3.82 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.82 | 0.78 | 3.95 | 3.51 | 0.0% | 0 of 90 | 92 |
| Oct to Dec 2025 | 3.70 | 0.69 | 3.78 | 3.51 | 0.1% | 0 of 92 | 93 |
| Jul to Sep 2025 | 3.61 | 0.72 | 3.70 | 3.36 | 0.1% | 0 of 92 | 93 |
| Apr to Jun 2025 | 3.79 | 0.70 | 3.90 | 3.52 | 0.2% | 0 of 91 | 91 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Delaware, Jan to Mar 2026 | 4.05 | 0.79 | 4.21 | 3.67 | 5.7% | 0% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Delaware | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 14.1 | 12.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.4 | 0.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.4 | 2.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.3 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.0 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 16.0 | 13.6 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.0 | 3.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 10.5 | 10.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.9 | 23.4 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 4.8 | 11.6 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.2 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.7 | 1.4 | 1.8 |
Owners and operators
Legal business name: EXCELCARE AT NEWARK LLC. CMS links this home to Excelcare, a group of 8 nursing homes averaging 2.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Frankel, Eliyahu | 5% or greater indirect ownership interest | Individual | 40% | 10/01/2024 |
| Frankel, Eliyahu | Operational/managerial control | Individual | 10/01/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 12 problems in this area, most recently on April 1, 2026: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 8 problems in this area, most recently on April 1, 2026: "Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on April 1, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on April 1, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.51 hours per resident per day, below the Delaware average of 3.89.
Other nursing homes nearby
- Cadia Rehabilitation Pike Creek Wilmington, 2.4 mi · 4 of 5 stars · 35 citations
- Jeanne Jugan Residence Newark, 3 mi · 5 of 5 stars · 14 citations
- Coral Springs Rehab & Healthcare Wilmington, 3.2 mi · 2 of 5 stars · 63 citations
- Encore at West Meadow L.L.C. Newark, 4 mi · 2 of 5 stars · 54 citations
- Pike Creek Nursing & Rehabilitation Center Wilmington, 4.1 mi · 2 of 5 stars · 97 citations
- New Castle Health and Rehabilitation Center New Castle, 4.4 mi · 2 of 5 stars · 47 citations
- Regal Heights Healthcare & Rehab Center Hockessin, 4.7 mi · 2 of 5 stars · 65 citations
- Willowbrooke Court at Cokesbury Village Hockessin, 5.3 mi · 5 of 5 stars · 11 citations
Delaware contacts for a concern about a nursing home
These are the official offices in Delaware. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Delaware Division of Health Care Quality, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Delaware Long-Term Care Ombudsman Program, 1-855-773-1002. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Delaware Licensed Nursing Homes, survey reports, where Delaware publishes its own records on licensed homes.
Common questions
- What is Excelcare at Newark LLC's Medicare star rating?
- CMS rates Excelcare at Newark LLC 2 out of 5 stars overall, with 1 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Excelcare at Newark LLC get at its last inspection?
- 7 health deficiencies at the standard inspection on April 1, 2026. The Delaware average is 10.9.
- Has Excelcare at Newark LLC been fined?
- Yes. CMS lists 2 fines totaling $29,309 in the last three years.
- Does Excelcare at Newark LLC accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Excelcare at Newark LLC?
- CMS lists 2 owners and managers, and links the home to Excelcare. Legal business name: EXCELCARE AT NEWARK LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.