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Fiddlers Green Manor Rehab and Nursing Center

168 West Main Street, Springville, NY 14141 · Erie County · (716) 592-4781

82 certified beds, about 75 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1976

CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
2 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 335457 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on February 2, 2026, inspectors cited 3 health deficiencies (the New York average is 8.1, the national average 9.2).

Of 8 health citations since August 2022, 2 were rated as actual harm or immediate jeopardy to residents.

CMS lists 2 fines totaling $16,556 in the last three years; the largest was $8,278, and the latest is dated November 10, 2025.

Nurses and nurse aides worked 2.90 hours per resident per day, against 3.63 across New York and 3.86 nationally. Registered nurses accounted for 0.47 of those hours.

38.8% of nursing staff left within the year CMS measured (New York average 40.3%).

CMS links it to The Sherman Family, an affiliated group of 7 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
4D
1E
1F
Potential for minimal harm
0A
0B
0C
February 2, 2026Standard inspection, Complaint inspection · 3 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) March 16, 2026
    Inspectors wroteBased on observation, interview, and record review completed during the survey, the facility did not store, prepare, distribute, and serve food in accordance with professional standards for food safety for one (1) of one (1) kitchen. Specifically, on multiple observations, the kitchen ceiling had an active leak along the exhaust hood, onto the front of the stove top, behind the stove, and to the right of the stove, onto the floor. The entire kitchen ceiling was in disrepair, sagging in multiple places, had mixed textures and materials covering the surface, with visible stains and food splatter. The kitchen walls had visible water damage and multiple textures of plaster. Additionally, there were multiple observations of an active leak into an open container under the three (3) bay sink.
  2. E
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 16, 2026
    Inspectors wroteBased on interview and record review the facility did not implement written policies and procedures for screening employees that would prohibit and prevent abuse, neglect, and exploitation of residents and misappropriation of resident property. Specifically, the facility had no evidence that verified six (6) (Certified Nurse Aide #1, Certified Nurse Aide #2, Licensed Practical Nurse #1, Dietary Aide #1, Administration/ Receptionist #1, and Nurse Aide Trainee/ Unit Helper #1) of eight (8) employees reviewed that worked in the facility and were subject to the New York State Nurse Aide Registry had been screened through the New York State Nurse Aide Registry prior to their first date worked at the facility.
  3. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 16, 2026
    Inspectors wroteBased on observation, interview, and record review conducted during the survey, the facility did not ensure residents have the right to personal privacy including accommodations for one (1) (Resident #3) of one (1) resident reviewed. Specifically, a privacy curtain in the resident's room did not fully enclose Resident #3's bed. The finding is:The policy titled Resident Rights Guidelines for Nursing Procedures dated October 2010 documented prior to having direct care responsibilities for residents, staff must have appropriate in-service training on resident rights including resident dignity and respect. The policy titled Bedrooms dated May 2017 documented each room was designed to provide full visual privacy for each resident (in the form of ceiling-suspended curtains that extend around the bed) and equipped for adequate nursing care. [...]
November 10, 2025Complaint inspection · 2 citations
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on observation, interview, and record review conducted during an Abbreviated Partial Extended survey (Complaint #NY00361768-437980), the facility failed to protect residents from abuse by staff for one (1) (Resident #1) of three (3) residents reviewed for abuse. Specifically, on 11/12/2024 Certified Nurse Aide #5 shared with co-workers, a live photograph (feature on a cell phone that captures a 1.5 to 3 second video with sound that allows a photo to come to life) that was taken on their personal cellphone, of Resident #1 during incontinence care with their buttocks exposed, and without the resident's consent. Using the reasonable person concept, as referenced on the Centers for Medicare and Medicaid Services Psychosocial Outcome Severity guide, it was determined psychosocial harm occurred for Resident #1 that is not -immediate Jeopardy. The finding is: [...]
  2. G
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on interview and record review conducted during an Abbreviated Partial Extended survey (Complaint #NY00361768-437980) the facility did not ensure that all alleged violations involving abuse and mistreatment are reported immediately, but not later than two (2) hours after the allegation is made, if the events that cause the allegation involve abuse, to other officials (including the State Survey Agency) for one (1) (Resident #1) of three (3) residents reviewed. Specifically, allegations of resident abuse identified by multiple staff members on 11/12/2024 was not reported to the Administrator until 11/25/2024. [...]
April 16, 2024Standard inspection, Complaint inspection · 1 citation
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 24, 2024
    Inspectors wroteBased on observation, interview, and record review conducted during a Complaint investigation (Complaint #NY00307069) during the Standard survey completed on 4/16/24, the facility did not protect the resident's right to be free from sexual abuse for two (Resident's #22 &53) of three residents reviewed. Specifically, Resident #53 was observed by staff engaged in non-consensual sexual contact with Resident #22. The finding is: The policy and procedure titled Abuse Prevention Program revised 12/16 documented our residents have the right to be free from abuse. This includes but was not limited sexual abuse. As part of the resident abuse prevention, the administration will: protect our residents from abuse from facility staff, other residents, consultants, volunteers, staff from other agencies, family members, legal representatives, friends, visitors, or any other individual. [...]
August 11, 2022Standard inspection · 2 citations
  1. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 9, 2022
    Inspectors wroteBased on observation, interview, and record review conducted during a Standard survey started on 8/4/22 and completed on 8/11/22, the facility did not ensure that each resident who was unable to carry out Activities of Daily Living (ADL's) received the necessary services to maintain grooming and personal hygiene. Specifically, two (Residents #40 and #4) of two residents reviewed for ADL's had long, jagged, and dirty fingernails. The finding is: The facility policy and procedure (P&P) titled Care of Fingernails/Toenails revised October 2010 documented the purpose of this procedure are to clean the nail bed, to keep nails trimmed, and to prevent infections. Nail care included daily cleaning and regular trimming. Proper nail care can aid in the prevention of skin problems around the nail bed. [...]
  2. D
    Perform COVID19 testing on residents and staff.
    F886 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 9, 2022
    Inspectors wroteBased on interview and record review completed during the Standard survey conducted 8/4/22 through 8/11/22, the facility did not maintain an infection prevention and control program to ensure the health and safety of residents to help prevent the transmission of COVID-19. Specifically, the facility had no documented evidence three (Certified Nurse Aides (CNA) #3, 4, 5) of three direct care contract staff, not up to date with their COVID-19 vaccination, were tested for COVID-19 as required. The finding is: The Centers for Medicare and Medicaid Services (CMS) QSO 20-38-NH revised 3/10/22 documented that staff who are not up to date with their COVID-19 vaccinations needed to be tested at minimum twice a week when the COVID-19 community transmission level is at high (red). [...]

Fire safety inspections

12 fire safety citations on file: 6 on February 2, 2026, 4 on April 16, 2024, 2 on August 11, 2022.

Every fire safety citation12 citations
  1. E
    Use approved construction type or materials.
    K 161 · February 2, 2026 · Not yet corrected
  2. E
    Have exits that are accessible at all times.
    K 271 · February 2, 2026 · Not yet corrected
  3. E
    Have properly located and lighted "Exit" signs.
    K 293 · February 2, 2026 · Corrected (the home has a date of correction)
  4. E
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · February 2, 2026 · Corrected (the home has a date of correction)
  5. E
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · February 2, 2026 · Corrected (the home has a date of correction)
  6. D
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · February 2, 2026 · Corrected (the home has a date of correction)
  7. E
    Use approved construction type or materials.
    K 161 · April 16, 2024 · fire safety evaluation s
  8. E
    Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    K 225 · April 16, 2024 · Corrected (the home has a date of correction)
  9. E
    Have elevators that firefighters can control in the event of a fire.
    K 531 · April 16, 2024 · Corrected (the home has a date of correction)
  10. D
    Provide properly protected cooking facilities.
    K 324 · April 16, 2024 · Corrected (the home has a date of correction)
  11. E
    Use approved construction type or materials.
    K 161 · August 11, 2022 · fire safety evaluation s
  12. E
    Have properly installed hallway dispensers for alcohol-based hand rub.
    K 325 · August 11, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
November 10, 2025Fine $8,278
November 10, 2025Fine $8,278

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNew YorkUnited States
All nursing staff (RN, LPN and aides)2.903.633.86
Registered nurses0.470.710.69
All nursing staff on weekends2.573.183.42
Nurse aides1.67
Licensed practical nurses0.76
Nursing staff turnover (share who left in a year)38.8%40.3%45.8%
Registered nurse turnover44.4%39.8%42.9%
Administrators who left0

CMS expects 3.76 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.03 on weekdays and 2.57 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.40 in April to June 2025 to 2.90 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20262.900.473.032.57 0.0%0 of 9075
Oct to Dec 20252.820.342.912.58 0.0%1 of 9276
Jul to Sep 20253.100.373.262.68 0.0%0 of 9276
Apr to Jun 20253.400.433.662.74 0.0%0 of 9172
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
New York, Jan to Mar 20263.550.683.723.139.8%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for New York

JobMedianMiddle halfEmployed
New York, all employers
CNAs (nursing assistants)$23.36$21.04 to $24.9987,990
LPNs and LVNs$32.30$29.52 to $37.0039,400
Registered nurses$52.62$45.60 to $62.34205,810
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNew YorkUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
18.414.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.40.50.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.31.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.73.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
25.212.514.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.86.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
18.713.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
9.620.623.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
8.89.612.0

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Fiddlers Green Manor Rehab and Nursing Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (44.1% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

44.1% this home

No different from the national rate

US median of homes 51.5% · New York: 101 better, 157 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 44 eligible stays.

Potentially preventable readmissions

11.1% this home

No different from the national rate

US median of homes 10.7% · New York: 12 better, 5 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 49 eligible stays.

Infections that led to a hospital stay

6.8% this home

No different from the national rate

US median of homes 7.1% · New York: 7 better, 21 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 30 eligible stays.

Self-care and mobility at discharge

75.0% this home

Median of homes: New York60.6% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 44 residents counted.

Falls with major injury

1.8% this home

Median of homes: New York0.6% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 55 residents counted.

New or worsened pressure ulcers

1.2% this home

Median of homes: New York2.0% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 55 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: New York98.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 19 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: JSSG HEALTHCARE LLC. CMS links this home to The Sherman Family, a group of 7 nursing homes averaging 2.6 stars overall.

NameRoleTypeShareSince
Goldstein, Jeffery5% or greater direct ownership interestIndividual75%09/01/2011
Lowenbraun, Chaim5% or greater direct ownership interestIndividual25%09/01/2011
Fasolino, CourtneyW-2 managing employeeIndividual11/15/2021

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on February 2, 2026: "Develop and implement policies and procedures to prevent abuse, neglect, and theft."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on February 2, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on February 2, 2026: "Keep residents' personal and medical records private and confidential."
  4. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on August 11, 2022: "Provide care and assistance to perform activities of daily living for any resident who is unable."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.57 hours per resident per day, below the New York average of 3.18.

Other nursing homes nearby

New York contacts for a concern about a nursing home

These are the official offices in New York. NursingHomeClear cannot take or act on complaints.

Common questions

What is Fiddlers Green Manor Rehab and Nursing Center's Medicare star rating?
CMS rates Fiddlers Green Manor Rehab and Nursing Center 2 out of 5 stars overall, with 2 for health inspections, 2 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Fiddlers Green Manor Rehab and Nursing Center get at its last inspection?
3 health deficiencies at the standard inspection on February 2, 2026. The New York average is 8.1.
Has Fiddlers Green Manor Rehab and Nursing Center been fined?
Yes. CMS lists 2 fines totaling $16,556 in the last three years.
Does Fiddlers Green Manor Rehab and Nursing Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Fiddlers Green Manor Rehab and Nursing Center?
CMS lists 3 owners and managers, and links the home to The Sherman Family. Legal business name: JSSG HEALTHCARE LLC.

Sources

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