Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 37 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
10D
14E
11F
Potential for minimal harm
0A
0B
0C
May 7, 2026Standard inspection · 4 citations
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and policy review, the provider failed to follow standard food safety practices regarding: *Hand hygiene (handwashing or the use of an alcohol-based hand sanitizer) and glove use by two of two cooks (J and K) who did not wash their hands as required and wore soiled gloves to handle ready-to-eat foods, one of one restorative therapy (RT) (D) who did not wash her hands between feeding a resident and eating her own meal, and one of one certified nursing assistant (CNA)/certified medication aide (CMA) (E) who did not remove her soiled gloves before handling food items during two of two meal services. *The disposal of garbage away from a portable food serving station during one of two observed meal services.
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, and policy review, the provider failed to ensure a homelike environment and staff assistance was provided in one of one dining room during two of two observed mealtimes.
- D
Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on interview, record review, and policy review, the provider failed to ensure a self-administration of medication assessment was completed for one of one sampled resident (10) who was allowed to keep her bedtime medications in a cup on her nightstand without supervision.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, record review, and policy review, the provider failed to ensure the safety of one of one sampled resident (31) who was left outside of his room unsupervised by one of one certified nurse aide (CNA) (M) after his room was cleaned and the floor was wet, which placed the resident at risk for falling and sustaining an injury.
May 15, 2025Complaint inspection · 1 citation
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on South Dakota Department of Health (SD DOH) facility-reported incident (FRI), record review, interview, and observation, the provider failed to ensure the safety of one of one cognitively impaired sampled resident (3), identified as being at risk for elopement, who eloped (left the facility without staff knowledge) and was outside of the building for an unknown amount of time after she entered the doorlock's key pad code and exited the building. Failure to adequately supervise and monitor the resident's location and to provide environmental controls (doorlock keypad code unknown to the resident) may have contributed to her elopement and placed the resident at risk for an accident and/or injury while she was out of the building and unsupervised.
April 9, 2025Complaint inspection · 5 citations
- G
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview, record review, and policy review, the provider failed to implement pressure ulcer prevention interventions for one of one sampled resident (1) identified at risk for pressure ulcers who developed a pressure ulcer to her spinal area.
- G
Ensure that residents are free from significant medication errors.
Inspectors wroteBased on South Dakota Department of Health (SD DOH) facility-reported incident (FRI), record review, interview, and policy review, the provider failed to ensure one of one sampled resident (1) was free from a significant medication error that involved a controlled medication (medications with risk for abuse and addiction) that she did not have orders to receive. She required an emergency room (ER) evaluation and treatment related to a change in her condition.
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on record review, interview, and policy review, the provider failed to ensure medications were securely stored and inaccessible to unauthorized individuals including: *Two of two unauthorized individuals (administrator A and maintenance director M) who had access to one of one medication room where controlled medications (medications at risk for abuse and addiction) were stored in an unsecured manner. *One of one certified nursing assistant (CNA)/certified medication aide (CMA) N who had not securely stored the keys to one of two medication cart and a drawer where controlled medications were stored for two of two observations.
- D
Respond appropriately to all alleged violations.
Inspectors wroteBased on review of the provider's South Dakota Department of Health Facility Reported Incident (SD DOH FRI), observation, record review, interview, and policy review, the provider failed to ensure a thorough investigation was completed and reported to the SD DOH regarding a facial bruise of unknown origin for one of one sampled resident (1).
- D
Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on review of the provider's South Dakota Department of Health Facility Reported Incident (SD DOH FRI), record review, observation, and interview, the provider failed to follow professional standards to ensure a resident's physician ordered: *Fluid restriction was implemented effectively and accurately documented for one of one sampled resident (1). *Basic metabolic panel (BMP) laboratory (lab) test (a common blood test that measures levels of key electrolytes including sodium, glucose, and kidney function indicators) was not completed for one of one sampled resident (1) who had been diagnosed with a low sodium level (hyponatremia).
March 12, 2025Standard inspection · 21 citations
- F
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on interview, Payroll Based Journal (PBJ) record review, employee timecard review, and policy review, the provider failed to ensure licensed nursing coverage for 24 hours a day for three federal fiscal quarters (Quarter 2, 1/1/24 through 3/31/24; Quarter 3, 4/1/24 through 6/30/24; and Quarter 4, 7/1/24 through 9/30/24).
- F
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Inspectors wroteBased on Payroll Based Journal (PBJ) reports, interview, staff timecard review, and policy review, the provider failed to ensure: *A registered nurse (RN) had been scheduled for eight consecutive hours of coverage for four days in quarter two (January 1 through March 31) of fiscal year 2024. *There was a full-time director of nursing (DON) for 16 randomly selected weeks between July and December 2024. 1. Interview on 3/9/35 at 2:08 p.m. with business office manager (BOM) C during the entrance conference revealed: *The provider did not have any nurse staffing waivers. *She stated the DON worked 36 hours per week. *The DON was paid hourly. 2. Review of the RN staff timecards for fiscal year 2024 revealed: *The DON timecard for 2/3/24 was not produced by the provider to verify hours worked. *RN coverage for eight consecutive hours could not be verified for 1/13/24, 1/14/24, and 2/17/24. 3. [...]
- F
Post nurse staffing information every day.
Inspectors wroteBased on observation, interview, and record review, the provider failed to post the required daily nurse staffing information in a prominent location that was readily accessible to residents and visitors and to include the actual hours worked of nursing staff.
- F
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, record review, interview and policy review, the provider failed to follow their policies for controlled medications (medications with risk for abuse, addiction, and potential theft) to ensure accurate and complete documentation for those medications related to their receipt, counts, administration details including the dates given and the resident names, and destruction process.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, record review, interview, and policy review, the provider failed to follow standard food safety practices to ensure: *The mechanical dishwashers, refrigerator, and freezer temperatures were monitored and logged according to their policy. *Single-use food containers were not used to store leftover food. *Clean dishes were not stored on frayed cloth towels.
- F
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Inspectors wroteBased on observation, interview, record review, policy review, and job description review, the provider failed to ensure the facility was operated and administered by administrator A, director of nursing (DON) B, and assistant director of nursing (ADON) G, in a manner that ensured quality of life and overall well-being for all 39 residents in the facility.
- F
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Inspectors wroteBased on observations, interviews, record reviews, and policy reviews, the governing body failed to ensure the facility was operated in a manner that ensured the safe management and overall well-being for all 39 residents in the facility.
- F
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Inspectors wroteBased on record review, interview, and Arbitration Agreement review, the provider failed to ensure seven of thirteen sampled residents (13, 21, 23, 24, 25, 36, and 142) and three of three recently admitted residents (38, 39, and 142) who had entered into an Arbitration Agreement upon admission to the facility: *Were not required to sign a binding arbitration agreement as a condition of admission to receive care at the facility. *Were explained the arbitration agreement in a form and manner including a language that the resident or his/her representative understood. *Were explicitly granted the right to rescind the agreement within 30 calendar day of signing it.
- F
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Inspectors wroteBased on interview and Arbitration Agreement review, the provider failed to ensure the provider's Arbitration Agreement: *Included the arbitration organization's name and how to contact that organization. *Provided for the selection of a neutral arbitrator agreed upon by both parties. *Provided for a location that was convenient for both parties for an arbitration dispute.
- F
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Inspectors wroteBased on Payroll Based Journal (PBJ) record review, employee timecard review, and interview, the provider failed to submit PBJ data accurately for three of three federal fiscal quarters reviewed Quarter 2, 2024 (January 1 through March 31, 2024); Quarter 3, 2024 (April 1 through June 30, 2024)2024); and Quarter 4, 2024 (July 1 through September 30, 2024).
- F
Have a plan that describes the process for conducting QAPI and QAA activities.
Inspectors wroteBased on interview, and quality assurance and performance improvement (QAPI) plan policy review, the provider failed to ensure they had identified and corrected quality deficiencies when they occurred throughout the facility and that performance improvement projects (PIP) had been thoroughly identified, implemented, or monitored regarding nurse staffing, siderails, medication administration and storage, baseline care plans, and arbitration agreements.
- E
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on record review and interview, the provider failed to ensure the proper Medicare Notices were completed accurately for: *Two of two sampled residents (10 and 33) who had remained in the facility following their discharge from Medicare part A skilled services. *One of one sampled resident (41) who had discharged to home following their discharge from Medicare part A skilled services.
- E
Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observation, interview, record review, and policy review, the provider failed to ensure two of two sampled resident (9 and 21) privacy had been maintained related to audio or video monitoring devices. The provider had not followed their policy for video monitoring related to: *Ensuring a cognitively intact resident had consented and been aware of the monitoring device in his room. *Staff training and awareness with the devices including which residents had them, when to turn off or block the device to ensure the residents' privacy, the process for consents by the residents and staff, and ensuring a sign was posted to notify others of the video monitoring device.
- E
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wrote2. Observation and interview on 3/10/25 at 8:51 a.m. of resident 142 revealed she: *Was seated in a wheelchair by the bathing room. *Stated she was recently admitted for occupational therapy and physical therapy. *Planned to return to her home within the next 30 days. Review of resident 142's EMR revealed: *She was admitted on [DATE]. *Her 3/4/25 BIMS assessment score was a 14, which indicated her cognition was intact. *Her diagnoses included: muscle weakness, Erythema Intertrigo (redness, inflammation, and irritation in the skin folds), lumbar radiculopathy (compressed or irritated nerves in the back that may cause pain and other symptoms), and retention of urine. *Her 3/4/25 baseline care plan included focus areas of: -She did not have a POA (financial and care). [...]
- E
Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, record review, interview, and policy review, the provider failed to follow professional standards of practice related to: *Physician notification of and implementation of appropriate interventions for one of one sampled resident's (36) significant weight loss as directed in their policy. *Identification and implementation of interventions for one of one sampled resident (5) with low blood sugars. *Holding the administration of insulin for one of one sampled resident (5) with low blood sugars without a physician's order.
- E
Provide care or services that was trauma informed and/or culturally competent.
Inspectors wroteBased on observation, interview, record review, and policy review, the provider failed to assess two of two (24 and 36) sampled residents for their need for trauma-informed care. 1. Observation and interview on 3/9/25 at 3:10 p.m. with resident 24 revealed: *Her room had piles of clothing, books, and papers. *She believed someone had taken some of her belongings. *She believed her daughters had been molested by her husband. Review of resident 24's electronic medical record (EMR) revealed: *She was admitted on [DATE]. *Her 1/27/25 Brief Interview of Mental Status (BIMS) assessment score was 15, which indicated she was cognitively intact. *Her diagnoses included anxiety and major depressive disorder. -A copy of resident 24's trauma-informed care assessment was requested from the provider on 3/11/25 at 4:10 p.m. but was not provided for review by the end of the survey. [...]
- E
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Inspectors wroteBased on record review, observation, interview, and policy review, the provider failed to ensure residents who used bed rails/assist bars had: *A signed consent for their use for two of twelve sampled residents (23 and 25). *The medical symptoms for use documented on the Side Rail Assessments for five of twelve sampled residents (6, 9,13, 21, and 36). *Received education on the risks of use versus benefits of use of side rails/assist bars for one of twelve sampled residents (9). *Other attempted interventions documented on the Side Rail Assessment for one of twelve sampled residents (23).
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, record review, and policy review, the provider failed to: *Ensure medications were labeled properly for four of four random residents (3, 5, 20, and 32) related to having the pharmacy label remain with the medication and to follow the manufacturers' instructions for use-by dates. *Ensure proper labeling and storage of medication for one of one resident (29) with a medicated ointment stored unsecured in her room.
- E
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Inspectors wroteBased on observation, interview, and policy review, the provider failed to assess side rails on 13 of 13 sampled residents' beds (2, 3, 5, 6, 9, 13, 16, 21, 23, 24, 25, 36, and 142) routinely as a part of a safety and preventative maintenance program to ensure those side rails were in good working order and safe from possible resident entrapment or injury.
- D
Respond appropriately to all alleged violations.
Inspectors wroteBased on record review, interview, and policy review the provider failed to ensure a thorough investigation was completed regarding an allegation of abuse for one of one sampled resident (5).
- D
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on observation, record review, interview, and policy review, the provider failed to ensure documentation related to a gradual dose reduction (GDR) had occurred to support the rationale for not completing a GDR for one of one sampled resident (5) who received psychotropic medications (any medication that affects brain activities associated with mental processes and behaviors).
January 22, 2025Complaint inspection · 1 citation
- E
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wrote2. Review of SD DOH complaint report submitted on 1/15/25 at 4:53 p.m. revealed: *The complainant wished to remain anonymous. *The complainant reported concerns with the accuracy of resident assessments and timeliness of the documentation of resident assessments at the facility. 3. A review of resident 2's electronic medical record (EMR) revealed: *Her diagnoses included secondary hypertension (high blood pressure from an underlying medical condition), hyperlipidemia (high cholesterol), chronic obstructive pulmonary disease (COPD), anemia, peripheral vascular disease (progressive circulation disorder caused by narrowing, blockage, or spasms in a blood vessel), and essential hypertension (the most common type of high blood pressure). *Previous vital signs were documented instead of having checked and documented her current vital signs each day. From 10/4/24 to 11/12/24, her: [...]
December 6, 2023Standard inspection · 5 citations
- E
Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, interview, record review, and policy review, the provided failed to ensure the following: *Post-fall monitoring was completed and documented in a timely manner for one of one sampled resident (26) who had fallen. *A physician's order was followed and suprapubic catheter cleaning and care at the insertion site was completed and documented for one of one sampled resident (11). *The use of a chair alarm was monitored and documented for one of one sampled resident (14 ) who required a chair alarm.
- E
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Inspectors wroteBased on record review, interview and policy review, the provider failed to have an acknowledged and signed code status that was easily accessible for three of three sampled residents (186, 32, and 33).
- E
Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview, record review, job description review, and policy review, the provider failed to follow a process to thoroughly assess, implement, monitor, and revise interventions for one of one sampled resident (26) who was at nutritional risk.
- D
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on record review, interview, and policy review, the provider failed to ensure the bed hold notice was given upon the transfer on three separate dates for one of one sampled resident (10) to the hospital.
- D
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on review of the Consultant Pharmacist Review reports for 2023, record review, and interview, the provider failed to ensure a physician's order included a specific duration of time for an as needed (PRN) psychotropic medication for one of one sampled resident (1) who received a PRN psychotropic medication.
Fire safety inspections
14 fire safety citations on file: 2 on May 7, 2026, 5 on March 12, 2025, 7 on December 6, 2023.
Every fire safety citation14 citations
- C
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
K 225 · May 7, 2026 · no revisit needed
- C
Install smoke barrier doors that can resist smoke for at least 20 minutes.
K 374 · May 7, 2026 · no revisit needed
- D
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
K 222 · March 12, 2025 · Corrected (the home has a date of correction)
- D
Have properly located and lighted "Exit" signs.
K 293 · March 12, 2025 · Corrected (the home has a date of correction)
- D
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
K 321 · March 12, 2025 · Corrected (the home has a date of correction)
- C
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
K 225 · March 12, 2025 · fire safety evaluation s
- C
Install smoke barrier doors that can resist smoke for at least 20 minutes.
K 374 · March 12, 2025 · fire safety evaluation s
- F
Conduct risk assessment and an All-Hazards approach.
E 6 · December 6, 2023 · Corrected (the home has a date of correction)
- F
Establish emergency prep training and testing.
E 36 · December 6, 2023 · Corrected (the home has a date of correction)
- F
Conduct testing and exercise requirements.
E 39 · December 6, 2023 · Corrected (the home has a date of correction)
- E
Install an approved automatic sprinkler system.
K 351 · December 6, 2023 · Corrected (the home has a date of correction)
- E
Have generator or other power source capable of supplying service within 10 seconds.
K 918 · December 6, 2023 · Corrected (the home has a date of correction)
- C
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
K 225 · December 6, 2023 · fire safety evaluation s
- C
Install smoke barrier doors that can resist smoke for at least 20 minutes.
K 374 · December 6, 2023 · fire safety evaluation s