Grand Rapids Care Center
24201 W 3rd St., Grand Rapids, OH 43522 · Wood County · (419) 832-5195
32 certified beds, about 31 residents a day · For profit - Corporation · Medicare and Medicaid since 1999
CMS Care Compare ratings, data as of September 1, 2026 · CCN 366181 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 16, 2026, inspectors cited 3 health deficiencies (the Ohio average is 10.5, the national average 9.2).
None of its 17 health citations since May 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.27 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 1.13 of those hours.
33.3% of nursing staff left within the year CMS measured (Ohio average 48.7%).
CMS links it to Saber Healthcare Group, an affiliated group of 126 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 17 health citations on file.
June 16, 2026Standard inspection · 3 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview, and review of facility policy, the facility failed to ensure food and drink items were stored in a manner to prevent spoilage. This had the potential to affect all 28 residents who received food and drink from the kitchenette. The facility identified one (#8) resident who received nothing by mouth. The facility census was 29.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, medical record review, staff interview, and review of a facility policy, the facility failed to ensure a resident centered care plan was developed in a timely manner for a resident who smoked. This affected one (#5) of two residents reviewed for smoking. The facility census was 29.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, staff interview, review of the medical record, review of infection control signage, and review of the facility policy, the facility failed to ensure enhanced barrier precautions (EBP) were followed. This affected one (#1) of one resident reviewed for EBP. The facility census was 29.
September 30, 2025Complaint inspection · 2 citations
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteTHE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY.Based on medical record review, review of a facility submitted Self-Reported Incident (SRI), review of the facility incident log, review of witness statements, staff and resident interview, and review of the facility policy, the facility failed to ensure residents were free from staff-to-resident verbal abuse. This affected one (#15) of three residents reviewed for abuse. The facility census was 30.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteTHE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY.Based on medical record review, review of a facility initiated Self-Reported Incident (SRI), review of the facility incident log, review of witness statements, staff interview, and review of the facility policy, the facility failed to ensure staff reported allegations of staff-to-resident verbal abuse timely. This affected one (#15) of three residents reviewed for abuse. The facility census was 30.
April 12, 2024Standard inspection · 3 citations
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on medical record review, staff interview, and review of facility policy, the facility failed to ensure resident care plans were revised to included supports and interventions for depression and related antidepressant use. This affected one resident (#3) of five residents reviewed for unnecessary medications. The facility census was 30. Findings Include: Review of Resident #3's medical record revealed an admission date of 10/02/23. Diagnoses included type II diabetes, heart disease, peripheral vascular disease, depression, osteomyelitis, pain, kidney cancer, prostate cancer, and lymphedema. Review of Resident #3's Minimum Data Set (MDS) assessment, 04/07/24, revealed Resident #3 was cognitively intact. Resident #3 displayed no behaviors during the review period. [...]
- D Provide or obtain dental services for each resident.
Inspectors wroteBased on review of the medical record, observation, interview, and policy review, the facility failed to ensure a resident was timely referred for dental services for missing dentures. This affected one (#5) of one resident reviewed for dental services. The facility census was 30.
- C Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Inspectors wroteBased on the review of the facility's Payroll-Based Journal (PBJ) Staffing Data Report, staffing schedule, posted daily staffing sheets, staff time sheets, and staff interview, the facility failed to submit accurate information in the PBJ for the first quarter of 2024. This had the potential to affect all residents. The facility census was 30. Findings Include: Review of the Payroll-Based Journal (PBJ) Staffing Data Report revealed the facility triggered for not having licensed nursing coverage 24 hours a day in the first quarter of 2024. The specific days identified were 10/05/24, 12/24/23, 12/25/23, 12/26/23, 12/27/23, 12/28/23, 12/29/23, 12/30/23, and 12/31/23. [...]
May 24, 2023Standard inspection · 9 citations
- D Honor the resident's right to manage his or her financial affairs.
Inspectors wroteBased on review of resident personal fund account documentation and staff interview, the facility failed to ensure witness signatures were obtained when personal fund accounts were opened. This affected two (#6 and #7) of five residents reviewed for personal fund accounts. The census was 28.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on medical record review, staff interview, and facility policy review, the facility failed to ensure the resident and resident representative were notified of changes in medication and test results. This affected two (#5 and #19) of two residents reviewed for notification of change. The facility census was 28.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on medical record review, observation, and staff interview, the facility failed to ensure resident rooms were maintained in good repair. This affected one (#6) of 28 residents reviewed. The facility census was 28.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on medical record review, review of a self-reported incident, resident representative interview, staff interview, and facility policy review, the facility failed to timely report allegations of misappropriation to the State Survey Agency. This affected one (#19) of one resident reviewed for misappropriation. The facility census was 28.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, medical record review, staff interview, and facility policy review, the facility failed to ensure interventions were implemented to prevent pressure ulcer development or worsening of a current pressure ulcer. This affected one (#28) of two residents reviewed for pressure ulcers. The facility census was 28.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, medical record review, and staff interview, the facility failed to ensure physical therapy treatments and range of motion interventions were consistently implemented for a resident to prevent contracture and decreased joint mobility. This affected one (#28) of one residents reviewed for range of motion. The facility census was 28.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, medical record review, staff interview, and facility policy review, the facility failed to ensure dependent residents received timely care and services to address bowel incontinence. This affected one (#28) of one residents reviewed for incontinence. The facility identified eleven residents as occasionally or frequently incontinent of bowel. The facility census was 28.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on medical record review, resident representative interview, staff interview, review of witness statements, and review of a self-reported incident, the facility failed to maintain accurate documentation in the medical record. This affected one (#19) of 13 resident records reviewed. The facility census was 28.
- C Observe each nurse aide's job performance and give regular training.
Inspectors wroteBased on review of employee personnel files and staff interview, the facility failed to complete performance reviews for state tested nurse aides (STNAs) at least once every 12 months. This affected two (#230 and #240) of two STNAs reviewed for annual performance evaluations. This had the potential to affect all 28 residents in the facility. The census was 28.
Fire safety inspections
20 fire safety citations on file: 4 on June 16, 2026, 11 on April 12, 2024, 5 on May 24, 2023.
Every fire safety citation20 citations
- F Keep aisles, corridors, and exits free of obstruction in case of emergency.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Have properly installed electrical wiring and gas equipment.
- F Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- F Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- F Provide properly protected cooking facilities.
- F Construct fire resistant interior walls.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Install corridor and hallway doors that block smoke.
- F Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F Provide a written emergency evacuation plan.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Have exits that are accessible at all times.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Have properly installed electrical wiring and gas equipment.
- F Keep aisles, corridors, and exits free of obstruction in case of emergency.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- F Have generator or other power source capable of supplying service within 10 seconds.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.27 | 3.69 | 3.86 |
| Registered nurses | 1.13 | 0.64 | 0.69 |
| All nursing staff on weekends | 2.97 | 3.28 | 3.42 |
| Nurse aides | 1.87 | ||
| Licensed practical nurses | 0.26 | ||
| Nursing staff turnover (share who left in a year) | 33.3% | 48.7% | 45.8% |
| Registered nurse turnover | 0.0% | 43.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.82 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.39 on weekdays and 2.97 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.27 in April to June 2025 to 3.27 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.27 | 1.13 | 3.39 | 2.97 | 0.4% | 0 of 90 | 31 |
| Oct to Dec 2025 | 3.48 | 1.20 | 3.65 | 3.02 | 0.2% | 0 of 92 | 30 |
| Jul to Sep 2025 | 3.37 | 1.13 | 3.52 | 3.00 | 0.5% | 0 of 92 | 30 |
| Apr to Jun 2025 | 3.27 | 0.99 | 3.43 | 2.87 | 0.3% | 0 of 91 | 31 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 2.3 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.0 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.0 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 5.2 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 6.3 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 0.0 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 6.6 | 8.8 | 15.4 |
Owners and operators
Legal business name: GRAND RAPIDS HEALTHCARE GROUP, LLC. CMS links this home to Saber Healthcare Group, a group of 126 nursing homes averaging 2.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Shh Holdings LLC | Indirect ownership interest | Organization | 03/01/2019 | |
| Hohlefelder, Jason | Managing control - governing body | Individual | 12/19/2022 | |
| Volpe, Benjamin | Corporate director | Individual | 03/01/2019 | |
| Weisberg, William | Corporate director | Individual | 03/01/2019 | |
| Nicoluzakis, Gregory | Corporate officer | Individual | 03/01/2019 | |
| Volpe, Benjamin | Corporate officer | Individual | 03/01/2019 | |
| Weisberg, William | Corporate officer | Individual | 03/01/2019 | |
| Saber Governance LLC | Operational/managerial control | Organization | 09/01/2019 | |
| Shg Management LLC | Operational/managerial control | Organization | 09/01/2019 | |
| Hohlefelder, Jason | Operational/managerial control | Individual | 12/19/2022 | |
| Roberts, Seth | Operational/managerial control | Individual | 11/21/2022 | |
| Weisberg, William | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 09/04/2025 | |
| Benjamin N. Volpe Family Dynasty Trust (dated December 29, 2020) | Adp of the SNF | Organization | 01/01/2023 | |
| Citrin Cooperman Advisors LLC | Adp of the SNF | Organization | 05/01/2011 | |
| Decanted William I. Weisberg Family Dynasty Trust (dated Sept 30, 2020 | Adp of the SNF | Organization | 01/01/2023 | |
| Grand Rapids Re Group, LLC | Adp of the SNF | Organization | 06/01/2018 | |
| Saber Governance LLC | Adp of the SNF | Organization | 09/01/2019 | |
| Saber Healthcare Group LLC | Adp of the SNF | Organization | 05/01/2011 | |
| Shg Management LLC | Adp of the SNF | Organization | 09/01/2019 | |
| Hohlefelder, Jason | Adp of the SNF | Individual | 12/19/2022 | |
| Nicoluzakis, Gregory | Adp of the SNF | Individual | 03/01/2019 | |
| Roberts, Seth | Adp of the SNF | Individual | 11/21/2022 | |
| Schmidt, Robert | Adp of the SNF | Individual | 10/01/2018 | |
| Volpe, Benjamin | Adp of the SNF | Individual | 03/01/2019 | |
| Weisberg, William | Adp of the SNF | Individual | 05/01/2011 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on April 12, 2024: "Provide or obtain dental services for each resident."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on June 16, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on September 30, 2025: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on May 24, 2023: "Honor the resident's right to manage his or her financial affairs."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.97 hours per resident per day, below the Ohio average of 3.28.
Other nursing homes nearby
- Ayden Healthcare of Waterville Waterville, 7.4 mi · 3 of 5 stars · 39 citations
- Whitehouse Country Manor Whitehouse, 7.9 mi · 4 of 5 stars · 37 citations
- Astoria Place of Waterville Waterville, 9 mi · 2 of 5 stars · 48 citations
- Bowling Green Manor Bowling Green, 10.4 mi · 4 of 5 stars · 15 citations
- Wood Haven Health Care Senior Living & Rehab Bowling Green, 11.4 mi · 4 of 5 stars · 29 citations
- Swanton Valley Rehabilitation and Healthcare Cente Swanton, 11.8 mi · 3 of 5 stars · 29 citations
- Embassy of Swanton Swanton, 11.9 mi · 3 of 5 stars · 25 citations
- Otterbein Monclova Monclova, 12.1 mi · 2 of 5 stars · 42 citations
Ohio contacts for a concern about a nursing home
These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.
Common questions
- What is Grand Rapids Care Center's Medicare star rating?
- CMS rates Grand Rapids Care Center 5 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Grand Rapids Care Center get at its last inspection?
- 3 health deficiencies at the standard inspection on June 16, 2026. The Ohio average is 10.5.
- Has Grand Rapids Care Center been fined?
- CMS lists no fines in the last three years.
- Does Grand Rapids Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Grand Rapids Care Center?
- CMS lists 25 owners and managers, and links the home to Saber Healthcare Group. Legal business name: GRAND RAPIDS HEALTHCARE GROUP, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.