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Otterbein Monclova

5069 Otterbein Way, Monclova, OH 43542 · Lucas County · (419) 878-0550

60 certified beds, about 56 residents a day · Government - Federal · Medicare and Medicaid since 2008

Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 366361 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 27, 2025, inspectors cited 12 health deficiencies (the Ohio average is 10.5, the national average 9.2).

Of 42 health citations since September 2019, 3 were rated as actual harm or immediate jeopardy to residents.

CMS lists 1 fine totaling $47,171 in the last three years; the largest was $47,171, and the latest is dated November 2, 2023.

Nurses and nurse aides worked 4.30 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.49 of those hours.

53.1% of nursing staff left within the year CMS measured (Ohio average 48.7%).

CMS links it to Otterbein Seniorlife, an affiliated group of 20 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 42 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
3G
0H
0I
Potential for more than minimal harm
30D
6E
3F
Potential for minimal harm
0A
0B
0C
December 11, 2025Complaint inspection · 2 citations
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 26, 2025
    Inspectors wroteBased on observation, medical record review, staff interview, manufacturer representative interview, and review of a manufacturer's handbook, the facility failed to ensure a MaxiSky Lift (a ceiling mounted lift that was utilized to transfer and reposition residents) was maintained in safe working condition prior to completing a resident transfer. This affected one (#21) of five residents identified by the facility to use a MaxiSky Lift. The facility census was 54. [...]
  2. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 26, 2025
    Inspectors wroteBased on medical record review, staff interview, and policy review, the facility failed to ensure residents received medications as ordered by the physician, resulting in a significant medication error. This affected one (#7) of three residents reviewed for medication administration. The facility census was 54. Findings Include: Review of the medical record for Resident #7 revealed an admission date of 11/13/25 with diagnoses including end stage renal disease (ESRD), presence of a left artificial knee joint, hyperlipidemia, abnormalities of gait and mobility, generalized muscle weakness, osteoarthritis, anemia, renal dialysis, atherosclerotic heart disease, obesity, lumbar spinal stenosis, weakness, chronic kidney disease (CKD), and type two diabetes mellitus. [...]
September 26, 2025Complaint inspection · 2 citations
  1. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 26, 2025
    Inspectors wroteBased on medical record review, staff interview, and facility policy review, the facility failed to ensure newly identified wounds were timely assessed and measured, and failed to ensured proper treatment timely implemented. This affected one (#20) of three residents reviewed for pressure ulcers. The facility census was 55.
  2. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 26, 2025
    Inspectors wroteBased on observation, staff interview, medical record review, and policy review, the facility failed to wear appropriate personal protective equipment for residents on enhanced barrier precautions and failed to maintain proper infection control measures related to hand hygiene during wound care. This affected one (#16) of three residents reviewed for wounds. The facility census was 55.
March 27, 2025Standard inspection, Complaint inspection · 12 citations
  1. E
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 9, 2025
    Inspectors wroteBased on observation, staff interview, and review of facility menu, the facility failed to ensure the approved menu was followed as indicated. This affected 12 residents ( #1, #6, #9, #15, #16, #18, #21, #29, #30, #37, #47, #52) residing in home number 85. The facility census was 54.
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 9, 2025
    Inspectors wroteBased on observation, staff interview, and review of facility policy, the facility failed to follow proper sanitation and food storage practices. This had the potential to affect all residents who eat food from the facility kitchens. The facility identified that all residents receive food from the facility kitchens. The facility census is 54.
  3. D
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 9, 2025
    Inspectors wroteBased on review of the medical record, resident interview, staff interview, the facility failed to ensure resident bathing preferences were honored. This affected one (#32) of one resident reviewed for choices. The facility census was 54.
  4. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 9, 2025
    Inspectors wroteBased on review of the medical record, staff interview, and policy review, the facility failed to ensure a resident's representative was notified of a change in condition. This affected one (#10) of one resident reviewed for notification of change of condition. The facility census was 54.
  5. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 9, 2025
    Inspectors wroteBased on observation, medical record review, and staff interview, the facility failed to ensure a nursing plan of care was implemented to address a dependent resident need for assistance with activities of daily living including grooming. This affected one (#53) of 24 residents reviewed for the provision of hygiene and grooming in a facility census of 54.
  6. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 9, 2025
    Inspectors wroteBased on observation, medical record review, and staff interview, the facility failed to ensure dependent residents were provided with effective or sufficient assistance with activities of daily living including grooming. This affected two (#53 and #11) of 24 residents reviewed for the provision of hygiene and grooming. The facility census was 54.
  7. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 9, 2025
    Inspectors wroteBased on observation, resident interview, staff interview, review of medical record, and review of facility policy, the facility failed to ensure interventions were in place to promote healing of pressure ulcers. This affected two residents (#8 and #11) of four residents (#8, #10, #11, and #30) reviewed for pressure ulcers. The facility census was 54.
  8. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 9, 2025
    Inspectors wroteBased on observation, medical record review, and staff interview, the facility failed to ensure devices to prevent contractures were applied in accordance with physician orders. This affected one resident (#53) reviewed for the application of range of motion interventions. The facility census was 54.
  9. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 9, 2025
    Inspectors wroteBased on review of the medical record, observation, resident interview, staff interview, and policy review, the facility failed to ensure medications were secured and not left at the bedside. This affected one (#19) of seven residents reviewed for medications and had the potential to affect two residents the facility identified as cognitively impaired and independently mobile. The facility census was 54.
  10. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 9, 2025
    Inspectors wroteBased on review of the medical record, observation, staff interview, resident interview, and review of a skills procedure, the facility failed to ensure an appropriate diagnosis for the continued use of an indwelling urinary catheter and failed to ensure catheter tubing was secured. This affected one (#48) of two residents reviewed for urinary catheters. The facility identified seven residents with indwelling urinary catheters. The facility census was 54.
  11. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 9, 2025
    Inspectors wroteBased on review of the medical record, observation, staff interview, review of facility skills checklist and policy review, the facility failed to ensure infection control standards were in place. This affected one (#48) of two residents reviewed for indwelling catheters. The facility identified seven residents with indwelling urinary catheters. The facility census was 54.
  12. D
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 9, 2025
    Inspectors wroteBased on observation, review of the facility electronic medical record (EMR), resident interview, and staff interview, the facility failed to provide a sanitary and comfortable environment. This affected two (#33 and #212) residents of five (#11, #18, #33, #35, and #212) residents reviewed for environment. The facility census was 54.
December 24, 2024Complaint inspection · 2 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) February 5, 2025
    Inspectors wroteBased on observation, staff interview, and review of the facility policy, the facility failed to ensure food was stored in a safe and sanitary manner. This had the potential to affect all 57 residents in the facility. The census was 57.
  2. E
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 5, 2025
    Inspectors wroteBased on observation and staff interview, the facility failed to maintain a clean and sanitary environment. This had the potential to affect all residents except 12 (#13, #58, #59, #60, #61, #62, #63, #64, #65, #66, #67, and #68) residents residing in House #5. The facility census was 57.
November 2, 2023Complaint inspection · 4 citations
  1. G
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 5, 2023
    Inspectors wroteBased on review of the medical record, staff interviews and policy review, the facility failed to timely notify the physician of signs and symptoms of a wound infection leading to a delay in treatment. This resulted in actual harm when Resident #23's toe wound began to show signs and symptoms of infection and the facility staff had not notified the physician. Resident #23 required care from the emergency room for treatment of osteomyelitis (severe wound infection). Additionally, the facility failed to correctly implement wound treatments per physician orders and timely administer antibiotics per physician orders. This affected one (Resident #23) of three residents reviewed for wound care. The facility census was 48.
  2. G
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 5, 2023
    Inspectors wroteBased on medical record review, staff interview, resident interview, policy review, and review of manufacturer guidelines, the facility failed to monitor the position and inflation of a wheelchair back support cushion, resulting in avoidable skin breakdown. Additionally, the facility failed to effectively monitor and assess skin breakdown. This resulted in Actual Harm when Resident #08 developed a stage four pressure ulcer (full thickness tissue loss with exposed bone, tendon, or muscle) to the sacrum. This affected one (Resident #08) of three residents reviewed for wound care. The facility census was 48.
  3. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 5, 2023
    Inspectors wroteBased on medical record review, staff interview and policy review, the facility failed to notify the physician of changes in resident condition. This affected two (Residents #23 and' #8) of three residents reviewed for changes in condition. The facility census was 48.
  4. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 5, 2023
    Inspectors wroteBased on review of a physician wound note, review of physician orders, review of the medication administration record, staff interview, and policy review, the facility failed to ensure intravenous (IV) medications were administered per physician orders. This affected one (Resident #23) of one resident reviewed for medication administration. The facility census was 48.
September 13, 2023Complaint inspection · 1 citation
  1. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 14, 2023
    Inspectors wroteBased on observation, medical record review, and policy review, the facility failed to ensure residents rinsed and swished out their mouths following the administration of an inhaled medication. This affected one resident (#13) of two residents observed for medication administration. The facility census was 55.
November 21, 2022Standard inspection · 12 citations
  1. G
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) January 13, 2023
    Inspectors wroteBased on medical record review, resident and staff interview, and policy review, the facility failed to ensure weights were obtained per physician order, and ongoing monitoring was provided for residents identified at nutritional risk and sustaining weight loss. This resulted in Actual Harm when Resident #39 experienced a severe weight loss of 9.33 percent from 08/18/22 to 11/15/22 and a severe weight loss of 12.76 percent from 06/06/22 to 11/15/22. There was no evidence weekly weights were obtained per physician order or subsequent monitoring or interventions were considered or implemented during this time. This affected one resident (#39) out of six residents reviewed for nutrition. The facility census was 53.
  2. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) January 13, 2023
    Inspectors wroteBased on observation, staff interview, and policy review, the facility failed to ensure foods were properly stored in accordance with safe food handling procedures. This had the potential to affect all 52 residents who ate meals from the facility kitchen. The facility identified one resident (#04) received no food from the kitchen. The facility census was 53.
  3. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 13, 2023
    Inspectors wroteBased on observation and staff and resident interview, the facility failed to maintain a clean and well-maintained environment. This affected six residents (#06, #12, #20, #24, #30, and #39) and had the potential to affect all 53 residents residing in the facility.
  4. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 13, 2023
    Inspectors wroteBased on observation, staff interview, review of the safety data sheets, and policy review, the facility failed to ensure potentially hazardous chemicals were properly stored. This had the potential to affect four residents (#01, #27, #36 and #52) out of 11 residents residing in building 5060 identified by the facility as being cognitively impaired and independently mobile. The facility census was 53.
  5. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 13, 2023
    Inspectors wroteBased on medical record review, staff interview and policy review, the facility failed to ensure timely physician and representative notification of a significant and severe weight loss. This affected two residents (#20 and #39) out of six residents reviewed for nutrition. The facility census was 53.
  6. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 13, 2023
    Inspectors wroteBased on medical record review, staff interview, and policy review, the facility failed to ensure a comprehensive care plan was updated to include interventions related to fluid restrictions. This affected one resident (#50) out of six resident care plans reviewed for nutrition. The facility identified Resident #50 as the only resident with orders for a fluid restriction. The facility census was 53.
  7. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 13, 2023
    Inspectors wroteBased on medical record review and resident and staff interview, the facility failed to ensure residents that required assistance with bathing were provided adequate care and services. This affected two residents (#29 and #6) out of four residents reviewed for activities of daily living. The facility identified 52 residents that required staff assistance with bathing. The census was 53.
  8. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 13, 2023
    Inspectors wroteBased on observation, medical record review, resident and staff interview, and policy review, the facility failed to ensure wound care supplies were available to provide treatments as ordered. This affected one resident (#50) out of three residents reviewed with wounds. The facility identified six residents with non-pressure related skin wounds. Additionally, the facility failed to ensure compression stockings were applied per physician order. This affected one resident (#13) out of one resident reviewed for edema. The facility census was 53.
  9. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 13, 2023
    Inspectors wroteBased on record review, staff interview, observation, and policy review, the facility failed to ensure treatments were provided as ordered to promote wound healing. This affected one resident (#12) out of three residents reviewed for pressure ulcers. The facility census was 53.
  10. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 13, 2023
    Inspectors wroteBased on record review, observation, staff interview, and policy review, the facility failed to provide adequate services for the respiratory care needs. This affected one resident (#11) out of two residents reviewed for respiratory care. The facility census was 53.
  11. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 13, 2023
    Inspectors wroteBased on medical record review, staff interview, and policy review, the facility failed to ensure medications were available from the pharmacy for administration as ordered. This affected one resident (#06) out of one resident reviewed for pharmacy services. The facility census was 53.
  12. D
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    F808 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 13, 2023
    Inspectors wroteBased on medical record review, observation, family and staff interview, and policy review, the facility failed to ensure resident meal textures were served as physician ordered. This affected one resident (#01) out of six residents reviewed for nutrition. The facility identified one resident (#01) received a physician ordered puree texture diet. The facility census was 53.
September 5, 2019Standard inspection · 7 citations
  1. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) November 19, 2019
    Inspectors wroteBased on observation, staff interview, and policy review, the facility failed to ensure appropriate hand hygiene between resident contacts during medication administration. This affected four (Resident #10, #23, #33, #37) of five residents observed for medication administration. In addition, the facility failed to implement their policy for water management to reduce the risk of Legionella in the facility water. This had the ability to affect all 47 residents residing in the facility.
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 19, 2019
    Inspectors wroteBased on observation, staff interview and policy review revealed the facility failed to date mark and label food stored in the freezer. This had the ability to affect 10 residents (#1, #7, #8, #9, #18, #20, #22, #24, #28 and #36) residing in House 5069. The facility census was 47.
  3. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 19, 2019
    Inspectors wroteBased on observations, resident interviews, staff interviews, review of weekly cleaning schedules, review of resident council meeting minutes, review of work request forms, and review of facility policy, the facility failed to ensure resident rooms were clean and sanitary. Additionally the facility failed to ensure adequate room temperatures. This affected three (#16, #29, #37) of four residents reviewed for environment. The facility census 47.
  4. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 19, 2019
    Inspectors wroteBased on record review, staff interview, and facility policy review, the facility failed to notify the physician of a new pressure ulcer, failed to perform treatments only upon order of physician, failed to update the care plan and interventions when a pressure ulcer was present, and failed to provide weekly monitoring and assessment of the pressure ulcer which included assessment of wound bed, staging of the area, and documentation of any drainage. This affected one (#29) of one resident reviewed for pressure ulcers. The facility identified one resident with pressure ulcers. The facility census was 47.
  5. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 19, 2019
    Inspectors wroteBased on medical record review, observation, staff interviews and review of facility policy, the facility failed to implement a verbal physician order to schedule a resident's gastrostomy tube replacement after the feeding tube dislodged. This affected one (#41) of one resident reviewed for tube feedings. The facility had two residents with tube feedings. The facility census was 47.
  6. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 19, 2019
    Inspectors wroteBased on record review, staff interview, and review of the dialysis center transfer agreement, the facility failed to document ongoing communication with the dialysis center. This affected one (Resident #40) of one dialysis residents in the facility. The census was 47.
  7. D
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    F925 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 19, 2019
    Inspectors wroteBased on observations, resident interviews, staff interviews, review of work request forms, and review of facility policy, the facility failed to take steps to eradicate ants from the room of one (#29) of one residents reviewed for pest control. The facility census was 47.

Fire safety inspections

24 fire safety citations on file: 11 on March 27, 2025, 5 on November 21, 2022, 8 on September 5, 2019.

Every fire safety citation24 citations
  1. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · March 27, 2025 · Corrected (the home has a date of correction)
  2. F
    Have simulated fire drills held at unexpected times.
    K 712 · March 27, 2025 · Corrected (the home has a date of correction)
  3. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · March 27, 2025 · Corrected (the home has a date of correction)
  4. F
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · March 27, 2025 · Corrected (the home has a date of correction)
  5. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · March 27, 2025 · Corrected (the home has a date of correction)
  6. E
    Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
    K 361 · March 27, 2025 · Corrected (the home has a date of correction)
  7. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · March 27, 2025 · Corrected (the home has a date of correction)
  8. E
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · March 27, 2025 · Corrected (the home has a date of correction)
  9. E
    Have restrictions on the use of highly flammable decorations.
    K 753 · March 27, 2025 · Corrected (the home has a date of correction)
  10. E
    Ensure proper usage of power strips and extension cords.
    K 920 · March 27, 2025 · Corrected (the home has a date of correction)
  11. E
    Have proper medical gas storage and administration areas.
    K 923 · March 27, 2025 · Corrected (the home has a date of correction)
  12. F
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · November 21, 2022 · Corrected (the home has a date of correction)
  13. F
    Install an approved automatic sprinkler system.
    K 351 · November 21, 2022 · Waiver
  14. F
    Install corridor and hallway doors that block smoke.
    K 363 · November 21, 2022 · Corrected (the home has a date of correction)
  15. F
    Provide a written emergency evacuation plan.
    K 711 · November 21, 2022 · Corrected (the home has a date of correction)
  16. C
    Address subsistence needs for staff and patients.
    E 15 · November 21, 2022 · deficient, provider has
  17. F
    Conduct risk assessment and an All-Hazards approach.
    E 6 · September 5, 2019 · Corrected (the home has a date of correction)
  18. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · September 5, 2019 · Corrected (the home has a date of correction)
  19. E
    Have exits that are accessible at all times.
    K 271 · September 5, 2019 · Corrected (the home has a date of correction)
  20. E
    Install corridor and hallway doors that block smoke.
    K 363 · September 5, 2019 · Corrected (the home has a date of correction)
  21. E
    Have simulated fire drills held at unexpected times.
    K 712 · September 5, 2019 · Corrected (the home has a date of correction)
  22. E
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · September 5, 2019 · Corrected (the home has a date of correction)
  23. E
    Have proper medical gas storage and administration areas.
    K 923 · September 5, 2019 · Corrected (the home has a date of correction)
  24. C
    Conduct testing and exercise requirements.
    E 39 · September 5, 2019 · deficient, provider has

Fines and payment denials

DatePenaltyAmount or length
November 2, 2023Fine $47,171

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeOhioUnited States
All nursing staff (RN, LPN and aides)4.303.693.86
Registered nurses0.490.640.69
All nursing staff on weekends4.023.283.42
Nurse aides2.95
Licensed practical nurses0.86
Nursing staff turnover (share who left in a year)53.1%48.7%45.8%
Registered nurse turnover80.0%43.9%42.9%
Administrators who left0

CMS expects 3.96 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.41 on weekdays and 4.02 on weekends, 9% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.36 in April to June 2025 to 4.30 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.300.494.414.02 0.0%0 of 9056
Oct to Dec 20254.490.404.604.22 0.0%1 of 9255
Jul to Sep 20254.670.374.794.37 0.2%1 of 9254
Apr to Jun 20254.360.384.444.14 1.8%0 of 9157
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Ohio, Jan to Mar 20263.640.603.803.244.6%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeOhioUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
4.25.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.00.20.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.50.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
7.63.23.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.61.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
1.96.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
7.83.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
5.58.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
34.124.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
21.612.912.0

Owners and operators

Legal business name: OTTERBEIN MONCLOVA LLC. CMS links this home to Otterbein Seniorlife, a group of 20 nursing homes averaging 3.1 stars overall.

NameRoleTypeShareSince
Otterbein Neighborhoods, LLC5% or greater direct ownership interestOrganization100%01/01/2016
Otterbein Home5% or greater indirect ownership interestOrganization100%12/01/2021
Green, JamesCorporate officerIndividual11/21/2005
Wilson, JillCorporate officerIndividual05/01/2009
Functional Pathways of Tennessee LLCOperational/managerial controlOrganization12/01/2018
Otterbein HomeOperational/managerial controlOrganization12/01/2021
App, LynnOperational/managerial controlIndividual12/01/2021
Bartlett, VictoriaOperational/managerial controlIndividual12/01/2021
Bayliff, BeckyOperational/managerial controlIndividual12/01/2021
Brough, AshleyOperational/managerial controlIndividual09/12/2022
Brownson, WilliamOperational/managerial controlIndividual12/01/2021
Burke, DanielOperational/managerial controlIndividual12/01/2021
Coleman, RobertOperational/managerial controlIndividual12/01/2021
Fraley, RalphOperational/managerial controlIndividual12/01/2021
Glosser, HeidiOperational/managerial controlIndividual12/01/2021
Green, JamesOperational/managerial controlIndividual12/01/2021
Hazelbaker, TomasOperational/managerial controlIndividual12/01/2021
Vonderhaar, SteveOperational/managerial controlIndividual12/01/2021
Baker, SteveIndividual is an owner, partner or trustee of any ADP of the SNFIndividual04/04/2025
Galbut, AbrahamIndividual is an owner, partner or trustee of any ADP of the SNFIndividual04/04/2025
Galbut, DanielIndividual is an owner, partner or trustee of any ADP of the SNFIndividual04/06/2025
Galbut, DavidIndividual is an owner, partner or trustee of any ADP of the SNFIndividual04/04/2025
Galbut, EricIndividual is an owner, partner or trustee of any ADP of the SNFIndividual04/06/2025
Galbut, RobertIndividual is an owner, partner or trustee of any ADP of the SNFIndividual04/04/2025
Paritzky, JonathanIndividual is an owner, partner or trustee of any ADP of the SNFIndividual04/04/2025
Rombro, DavidIndividual is an owner, partner or trustee of any ADP of the SNFIndividual04/04/2025
Zisek, ToddIndividual is an owner, partner or trustee of any ADP of the SNFIndividual04/04/2025
Functional Pathways of Tennessee LLCAdp of the SNFOrganization04/03/2025
Otterbein HomeAdp of the SNFOrganization12/01/2021
Polaris Pharmacy Services of Ohio LLCAdp of the SNFOrganization12/01/2018
Brough, AshleyAdp of the SNFIndividual09/12/2022
Iwuagwu, CletusAdp of the SNFIndividual12/01/2021

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 18 problems in this area, most recently on December 11, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 6 problems in this area, most recently on March 27, 2025: "Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 6 problems in this area, most recently on March 27, 2025: "Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice."
  4. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on December 11, 2025: "Ensure that residents are free from significant medication errors."

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Common questions

What is Otterbein Monclova's Medicare star rating?
CMS rates Otterbein Monclova 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Otterbein Monclova get at its last inspection?
12 health deficiencies at the standard inspection on March 27, 2025. The Ohio average is 10.5.
Has Otterbein Monclova been fined?
Yes. CMS lists 1 fine totaling $47,171 in the last three years.
Does Otterbein Monclova accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Otterbein Monclova?
CMS lists 32 owners and managers, and links the home to Otterbein Seniorlife. Legal business name: OTTERBEIN MONCLOVA LLC.

Sources

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