Harbor Health & Rehab
5025 McCook Ave, East Chicago, IN 46312 · Lake County · (219) 397-0380
106 certified beds, about 69 residents a day · Non profit - Other · Medicare and Medicaid since 1998
CMS Care Compare ratings, data as of September 1, 2026 · CCN 155653 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 17, 2025, inspectors cited 14 health deficiencies (the Indiana average is 7.2, the national average 9.2).
Of 69 health citations since July 2023, 3 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $13,637 in the last three years; the largest was $13,637, and the latest is dated August 9, 2024.
Nurses and nurse aides worked 2.77 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.33 of those hours.
CMS links it to Casa Consulting, an affiliated group of 7 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 69 health citations on file.
February 25, 2026Complaint inspection · 5 citations
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and interview, the facility failed to ensure Care Plans were updated with interventions for residents who had behaviors, falls, schizophrenia, and abuse care plans for 4 of 4 residents reviewed for care plans (Resident B, C, D, and E)
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on record review and interview, the facility failed to ensure the resident's Responsible Party was notified of a roommate change for 1 of 3 residents reviewed for notification of change. (Resident B)
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on record review and interview, the facility failed to ensure care plan meetings occurred for 1 of 3 residents reviewed for care planning. (Resident B)
- D Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Inspectors wroteBased on record review and interview, the facility failed to ensure a resident with behaviors received appropriate treatment and services to meet his needs, related to ongoing consistent behaviors without updated behavior interventions following an incident on 12/24/26 that resulted in 2 hospitalizations within 48 hours, and lacked 15-minute safety checks upon the resident's return for 1 of 4 residents reviewed for behaviors. (Resident C)
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review and interview, the facility failed to ensure clinical records were accurate and complete related to 15 minute safety checks for residents who had behaviors for 1 of 4 residents reviewed for abuse. (Resident C)
December 17, 2025Standard inspection · 14 citations
- F Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Inspectors wroteBased on record review and interview, the facility failed to ensure the mandatory submission of staffing information, based on payroll data, was electronically submitted to iQIES. This had the potential to affect the 70 residents who resided in the facility.
- E Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure each resident's dignity was maintained related to not offering beverages to residents while participating in activities. The facility also failed to ensure personal care signs were not posted in resident rooms for 4 of 4 residents reviewed for dignity. (Residents 2, 20, 1, and 43)
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure a resident's privacy was respected related to completing a room search of their personal belongings without permission for 1 of 1 resident reviewed for privacy. (Resident 4)
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure dependent residents received assistance with activities of daily living (ADLs) related to having their hair washed for 1 of 3 residents reviewed for ADLs. (Resident 24)
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure follow up documentation after a fall was completed for 1 of 1 resident reviewed for change in condition. The facility also failed to apply compression wraps as ordered for edema for 1 of 1 resident reviewed for edema. (Residents 19 and 1)
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure adequate supervision was provided related to the serving of hot beverages and thickened liquids as well as a resident using a vape pen in their room for 2 of 3 residents reviewed for accidents. (Residents 2 and 63)
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure indwelling Foley (urinary) catheter bags and tubing were kept off of the floor, nephrostomy tube equipment was changed and the site was monitored for 1 of 2 residents reviewed for Foley catheters and 1 of 1 resident reviewed for nephrostomy tubes. (Residents 1 and 6)
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, record review, and interview, the facility failed to check for peg tube (a tube inserted directly into the stomach for nutrition) placement properly prior to medication administration for 1 of 1 resident observed for peg tube medication administration. (Resident 11)
- D Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure an implanted port device was assessed and monitored for 1 of 1 resident reviewed for parental/IV fluids. (Resident 63)
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure proper medication storage related to pre-filled saline syringes used to flush implanted port devices stored in the resident's room for 1 of 6 residents observed during medication pass. (Resident 74)
- D Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation and interview, the facility failed to ensure food was served at a palatable temperature for one of one meal observation. (Residents 4, 24, and 42)
- D Provide or get specialized rehabilitative services as required for a resident.
Inspectors wroteBased on record review and interview, the facility failed to ensure a resident received physical therapy as ordered by the physician for 1 of 1 resident reviewed for rehabilitation services. (Resident 10)
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review and interview, the facility failed to ensure the medical record was complete and accurate related to inaccurate tube feeding residual amounts and incorrect resident information in a record for 1 of 21 records reviewed. (Resident 11)
- D Implement a program that monitors antibiotic use.
Inspectors wroteBased on record review and interview, the facility failed to promote antibiotic stewardship by ensuring the appropriate use of antibiotic therapy and a system of monitoring to improve resident outcomes and reduce antibiotic resistance related to a resident remaining on an antibiotic after the organism was determined to be resistant to the medication and prescribing antibiotics for not true infections based on the McGeer Criteria for 1 of 1 resident reviewed for urinary catheters. (Resident 8)
April 8, 2025Complaint inspection · 1 citation
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure oxygen was set at the correct flow rate and signed out on the Medication Administration Record (MAR) for 1 of 3 residents reviewed for respiratory care. (Resident E)
August 9, 2024Standard inspection · 19 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review and interview, the facility failed to ensure a dependent resident received adequate assistance and supervision to prevent accidents related to only one staff person assisting during a mechanical lift transfer for 1 of 2 residents reviewed for falls. (Resident 3) This deficient practice resulted in the resident falling and receiving a fracture to her leg. The deficient practice was corrected on 7/22/24, prior to the start of the survey, and was therefore past noncompliance. The facility identified the concern, completed a house wide sweep of the Hoyer lifts (a mechanical lift) and Hoyer slings, an inservice was held related to transfer techniques and two person staff assist while using the Hoyer lift, return demonstration by staff was observed, and audits related to the use of the Hoyer lift were being completed weekly.
- E Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observation and interview, the facility failed to ensure the residents' environment was in good repair related to marred walls, loose baseboards and missing bolts around the toilet for 1 of 2 floors observed. (First Floor)
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure each resident's dignity was maintained related to a cognitively impaired dependent resident being dressed in a hospital gown during the day for 1 of 1 resident reviewed for dignity. (Resident 58)
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure dependent residents received assistance with activities of daily living (ADL's) related to the cleaning and cutting of fingernails, oral care, and getting out of bed for 2 of 10 residents reviewed for ADL's. (Residents 45 and 58)
- D Provide activities to meet all resident's needs.
Inspectors wroteBased on observation, record review, and interview, the facility failed to provide a personalized activity program for cognitively impaired and dependent residents related to ongoing stimulation and being invited to activities for 2 of 2 residents reviewed for activities. (Residents 24 and 58)
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure areas of discoloration and treatments for non-pressure areas were completed and/or ordered for 2 of 2 residents reviewed for non-pressure related skin conditions (Residents 13 and 57)
- D Assist a resident in gaining access to vision and hearing services.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure glasses were received as ordered and a follow up audiology (a physician who treats hearing issues) appointment was completed for 3 of 4 residents reviewed for vision and hearing. (Residents 2, 45, and 34)
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a resident with a pressure sore received the necessary treatment and services to promote healing related to providing a treatment as ordered by the physician for 1 of 2 residents reviewed for pressure ulcers. (Resident 58)
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a resident with a suprapubic foley (urinary) catheter received foley catheter care for 1 of 1 resident reviewed for catheters. (Resident 45)
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a resident was positioned upright at least 45 degrees while an enteral feeding was infusing into a peg tube (a tube inserted directly into the stomach to provide nutrition) for 1 of 1 resident reviewed for tube feeding. (Resident 58)
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure oxygen was set at the correct flow rate for 1 of 3 residents reviewed for respiratory care. (Resident 13)
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on record review and interview, the facility failed to establish and/or maintain a system that accounted for, periodically reconciled, and ensured the disposition of all controlled drugs, related to inaccurate documentation of narcotic medications for 1 of 1 resident reviewed for narcotics. (Resident 33)
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on record review and interview, the facility failed to appropriately monitor blood pressures (BP) related to medications with BP parameters for 1 of 5 residents reviewed for unnecessary medications. (Resident 58)
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on record review and interview, the facility failed to ensure an adequate indication for the use of an antipsychotic medication was documented in the clinical record for 1 of 5 residents reviewed for unnecessary medication. (Resident 5)
- D Provide or obtain dental services for each resident.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a resident received routine dental services related to decayed and broken teeth for 1 of 2 residents reviewed for dental services. (Resident 45)
- D Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure food was prepared in a form to meet individual needs related to not following the pureed recipe. This had the potential to affect 2 residents who received a pureed diet. (Cook 1) On 8/7/24 at 11:37 a.m., a pureed demonstration of barbeque chicken was observed with [NAME] 1. The pureed barbeque chicken was precooked and 2 servings were measured out from the mechanical barbeque chicken mixture and added to the blender. There were no additional ingredients that were added to the mixture. The barbeque chicken puree was pudding thick, and the mixture was even with no clumps. [NAME] 1 measured out 2 servings and placed them in 2 serving bowls. On 8/7/24 at 11:45 a.m., [NAME] 1 measured out 2 servings of precooked broccoli and added to the blender. There were no additional ingredients added to the mixture. [...]
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review and interview, the facility failed to maintain clinical records that were complete and accurately documented related to documentation of a dialysis access site for 1 of 1 resident reviewed for dialysis (Resident 2) and the correct medication administration route for 1 of 1 resident reviewed for unnecessary medications (Resident 58).
- D Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspectors wroteBased on record review and interview, the facility failed to identify unresolved quality deficiencies, which had been cited on previous surveys, and ensure actions were developed and implemented to attempt to correct the deficiencies through the quality assessment and assurance (QAA) process, as evidenced by the number of repeated deficiencies cited for pest control related to gnats in resident rooms. This deficient practice had the potential to affect 60 of 60 residents residing in the facility.
- D Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure the residents' environment was free of pests related to gnats for 1 of 1 residents observed with gnats in their room. (Resident 33)
June 20, 2024Complaint inspection · 2 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure fall interventions were care planned for a resident with a history of falls for 1 of 5 care plans reviewed. (Resident E)
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review and interview, the facility failed to ensure resident received the necessary care and services related to lack of blood glucose parameters in place and Physician notification of elevated blood glucose levels for 1 of 3 residents reviewed for diabetic care. (Resident B)
January 25, 2024Complaint inspection · 1 citation
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on record review and interview, the facility failed to ensure treatment orders were obtained timely for a newly developed pressure ulcer for 1 of 3 residents reviewed for pressure ulcers. (Resident B)
September 14, 2023Complaint inspection · 1 citation
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on record review, and interview, the facility failed to ensure residents with pressure ulcers received the necessary care and services to treat and improve the wounds related to the lack of documentation and obtaining orders for the treatment of pressure ulcers and following the dietician's recommendations for healing for 2 of 3 residents reviewed for pressure ulcers. (Residents E and B)
July 28, 2023Standard inspection · 26 citations
- J Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on record review and interview, the facility failed to ensure a resident only received food in the form ordered by the physician related to the consumption of a regular donut during a transport which led to a choking incident and resulted in respiratory failure, cardiac arrest and ultimately his demise for 1 of 3 resident reviewed for mechanically altered diets. (Resident B) The immediate jeopardy began on 7/18/23 when the Administrator fed Resident B a regular donut, not in pureed form, which he consumed during a facility transport. Soon after, he turned blue, started choking and the Heimlich maneuver was performed. He then stopped breathing, CPR was initiated, and he was transferred to the hospital. The Regional [NAME] President Operations was notified of the immediate jeopardy on 7/25/23 at 10:51 a.m. [...]
- G Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a resident was monitored for signs and symptoms of constipation. The lack of assessment and monitoring resulted in the resident being hospitalized with a severe fecal impaction for 1 of 1 residents reviewed for constipation. (Resident 60) The facility also failed to ensure a fall follow up assessment was completed and an assessment including vital signs was documented prior to hospitalization for 1 of 2 residents reviewed for falls and 2 of 3 residents reviewed for hospitalization. (Residents E and 12)
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility failed to store and prepare food under sanitary conditions related to built up grease on the stove top, open food containers, and uncovered food in the freezer for 1 of 1 kitchens observed. This had the potential to affect the 64 residents who received food from the kitchen. (The Main Kitchen)
- F Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspectors wroteBased on record review and interview, the facility failed to identify unresolved quality deficiencies, some of which had been cited on previous surveys, and ensure actions were developed and implemented to attempt to correct the deficiencies through the quality assessment and assurance (QAA) process, as evidenced by the number of repeated deficiencies cited for quality of care related to follow up documentation and assessment after a fall. This deficient practice had the potential to affect 64 of 64 residents residing in the facility.
- E Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on record review and interview, the facility failed to provide documentation of care conferences held with the resident or resident's family and facility staff for 7 of 7 residents reviewed for care planning decisions. (Residents 60, 12, 46, 52, 18, 16, and 10)
- E Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observation and interview, the facility failed to ensure the residents' environment, as well as the kitchen area, was clean and in good repair related to dirty floors, marred walls, loose baseboards and lime build up in for 1 of 2 floors and the Main Kitchen. (Second Floor and the Main Kitchen)
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure the resident's preference was honored for the number of medications received for 1 of 1 residents reviewed for choices. (Resident C)
- D Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Inspectors wroteBased on record review and interview, the facility failed to ensure appropriate documentation, such as a discharge summary, was completed prior to transferring a resident to the hospital for 1 of 3 residents reviewed for hospitalization (Resident D).
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and interview, the facility failed to ensure a Care Plan was developed for a resident who had a new Schizophrenia diagnosis for 1 of 19 residents reviewed for Care Plan development. (Resident 10)
- D Plan the resident's discharge to meet the resident's goals and needs.
Inspectors wroteBased on record review and interview, the facility failed to ensure documentation of discharge planning was completed for 1 of 1 closed records reviewed for discharge. (Resident 70)
- D Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Inspectors wroteBased on record review and interview, the facility failed to complete the recapitulation of the resident's stay prior to discharge for 1 of 1 closed records reviewed for discharge. (Resident 70)
- D Assist a resident in gaining access to vision and hearing services.
Inspectors wroteBased on record review and interview, the facility failed to ensure residents had access to receive services for impaired vision for 1 of 1 residents reviewed for vision and hearing. (Resident 60)
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a resident with a Stage 4 pressure ulcer received the necessary care and services to treat and improve the wound related to not providing a wound vac in a timely manner for 1 of 3 residents reviewed for pressure ulcers. (Resident 60)
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure splints were applied as ordered for 1 of 1 residents reviewed for limited range of motion (ROM). (Resident 46)
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a resident with a history of falls had fall interventions in place to prevent further injury related to not wearing non-skid socks for 1 of 2 residents reviewed for falls. (Resident E)
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure residents with complex urinary tract infections were seen by the urologist and residents with suprapubic (inserted through the abdomen) foley (urinary) catheters had them changed on a monthly basis for 2 of 3 residents reviewed for catheters. (Residents 60 and 2)
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure residents maintained acceptable parameters of nutritional status related to meal consumption records not completed and dietary supplements not given to the resident for 1 of 4 residents reviewed for nutrition. (Resident 60)
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure lung sounds were assessed prior to administering nebulizer treatments and staff remained with the resident during the treatment for 1 of 1 nebulizer treatments observed. (Resident 271)
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on record review and interview, the facility failed to ensure ongoing communication with the dialysis center was completed with each dialysis session for 1 of 1 residents reviewed for dialysis. (Resident 12)
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on record review and interview, the facility failed to ensure medications were managed appropriately related to missed insulin doses and medication not held as ordered for 1 of 6 residents reviewed for unnecessary medications (Resident 12).
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on record review and interview, the facility failed to ensure residents did not receive unnecessary medications related to PRN (as needed) anti-anxiety medication only administered after non-pharmaceutical interventions were attempted for 1 of 6 residents reviewed for unnecessary medications. (Resident E)
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a medication error rate of less than 5% for 2 of 5 residents observed during medication pass. Three errors were observed during 30 opportunities for errors during medication administration. This resulted in a medication error rate of 10%. (Residents 34 and 5)
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure medications were labeled and stored correctly for 1 of 5 residents observed during medication administration. (Resident 5)
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review, the facility failed to ensure the resident's medical record was complete and accurate related to dialysis fistula monitoring for 1 of 1 residents reviewed for dialysis. (Resident 12)
- D Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on observation and interview, the facility failed to maintain an effective pest control program to ensure the facility was free from pests related to live gnats and flies for 2 of 2 residents observed with gnats in their rooms. (Residents G and F)
- C Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Inspectors wroteBased on observation and interview, the facility failed to ensure residents and/or visitors could access the survey inspection results without having to ask. This had the potential to affect 64 of the 64 residents who resided in the facility.
Fire safety inspections
40 fire safety citations on file: 19 on December 17, 2025, 9 on August 9, 2024, 12 on July 28, 2023.
Every fire safety citation40 citations
- F Conduct testing and exercise requirements.
- F Implement emergency and standby power systems.
- F Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Meet other general requirements that are deficient.
- F Provide properly protected cooking facilities.
- F Install an approved automatic sprinkler system.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Properly select, install, inspect, or maintain portable fire extinguishes.
- F Meet other general requirements that are deficient.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Ensure proper usage of power strips and extension cords.
- F Ensure that testing and maintenance of electrical equipment is performed.
- F Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
- E Have properly installed electrical wiring and gas equipment.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- D Install corridor and hallway doors that block smoke.
- D Meet requirements for the installation and maintenance of medical gas and medical vacuum systems.
- C Install a fire alarm system that can be heard throughout the facility.
- F Conduct testing and exercise requirements.
- F Implement emergency and standby power systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Meet other general requirements that are deficient.
- E Provide properly protected cooking facilities.
- E Install corridor and hallway doors that block smoke.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- F Implement emergency and standby power systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have simulated fire drills held at unexpected times.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Install an approved automatic sprinkler system.
- E Properly select, install, inspect, or maintain portable fire extinguishes.
- E Install corridor and hallway doors that block smoke.
- E Ensure proper usage of power strips and extension cords.
- C Install emergency lighting that can last at least 1 1/2 hours.
- C Have approved installation, maintenance and testing program for fire alarm systems.
- B Have proper medical gas storage and administration areas.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| August 9, 2024 | Fine | $13,637 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Indiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 2.77 | 3.69 | 3.86 |
| Registered nurses | 0.33 | 0.67 | 0.69 |
| All nursing staff on weekends | 2.50 | 3.25 | 3.42 |
| Nurse aides | 1.45 | ||
| Licensed practical nurses | 0.99 | ||
| Nursing staff turnover (share who left in a year) | not reported | 45.9% | 45.8% |
| Registered nurse turnover | not reported | 40.3% | 42.9% |
| Administrators who left | not reported |
CMS expects 4.34 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 2.88 on weekdays and 2.50 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 2.86 in April to June 2025 to 2.77 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 2.77 | 0.33 | 2.88 | 2.50 | 0.0% | 0 of 90 | 69 |
| Oct to Dec 2025 | 2.96 | 0.42 | 3.10 | 2.61 | 0.0% | 0 of 92 | 70 |
| Apr to Jun 2025 | 2.86 | 0.47 | 2.96 | 2.61 | 0.0% | 0 of 91 | 64 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Indiana, Jan to Mar 2026 | 3.63 | 0.62 | 3.80 | 3.19 | 3.4% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Indiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 5.9 | 11.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.7 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.8 | 1.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.0 | 3.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.5 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 4.5 | 11.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 7.0 | 3.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 13.4 | 13.6 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.4 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.0 | 1.4 | 1.8 |
Owners and operators
Legal business name: MAJOR HOSPITAL. CMS links this home to Casa Consulting, a group of 7 nursing homes averaging 1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Claxton, Ryan | Corporate officer | Individual | 03/27/2025 | |
| Casa Consulting, LLC | Operational/managerial control | Organization | 03/01/2013 | |
| Major Hospital | Operational/managerial control | Organization | 03/01/2013 | |
| Claxton, Ryan | Operational/managerial control | Individual | 03/27/2025 | |
| Knights, Dilane | Operational/managerial control | Individual | 01/01/2023 | |
| Oyegbade, Adeyemi | Operational/managerial control | Individual | 01/01/2023 | |
| Siegal, Moshe | Operational/managerial control | Individual | 03/01/2013 | |
| Kurtz, Elisheva | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 11/25/2025 | |
| Rothner, Daniel | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 12/16/2025 | |
| Rothner, Eric | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 12/05/2025 | |
| Rothner, William | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 12/16/2025 | |
| Rudolph, Kimberly | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 12/16/2025 | |
| Vales, Adam | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 12/16/2025 | |
| Casa Consulting, LLC | Adp of the SNF | Organization | 11/25/2025 | |
| East Lake Health Care Properties, LLC | Adp of the SNF | Organization | 03/01/2013 | |
| Harbor Hc | Adp of the SNF | Organization | 05/01/2023 | |
| Major Hospital | Adp of the SNF | Organization | 11/25/2025 | |
| Ballard, Victor | Adp of the SNF | Individual | 01/01/2024 | |
| Boler, Alisha | Adp of the SNF | Individual | 01/01/2024 | |
| Broden, Sanjuana | Adp of the SNF | Individual | 12/14/1968 | |
| Clark, Latoya | Adp of the SNF | Individual | 01/01/2022 | |
| Claxton, Ryan | Adp of the SNF | Individual | 03/27/2025 | |
| Evans, Cynthia | Adp of the SNF | Individual | 01/01/2023 | |
| Gonzalez, Deangelo | Adp of the SNF | Individual | 01/01/2024 | |
| Knights, Dilane | Adp of the SNF | Individual | 01/01/2023 | |
| Oyegbade, Adeyemi | Adp of the SNF | Individual | 01/01/2023 | |
| Perkins, Latoi | Adp of the SNF | Individual | 01/01/2019 | |
| Siegal, Moshe | Adp of the SNF | Individual | 03/01/2013 | |
| Urra, Myra | Adp of the SNF | Individual | 01/01/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 31 problems in this area, most recently on February 25, 2026: "Ensure each resident must receive and the facility must provide necessary behavioral health care and services."
- When is the care plan meeting, and can family attend it?Inspectors cited 11 problems in this area, most recently on February 25, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 8 problems in this area, most recently on December 17, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 7 problems in this area, most recently on February 25, 2026: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.50 hours per resident per day, below the Indiana average of 3.25.
Other nursing homes nearby
- Munster Med-Inn Munster, 4.3 mi · not rated · 57 citations
- Bria of River Oaks Burnham, 4.6 mi · 1 of 5 stars · 39 citations
- Rehabilitation Center at Hartsfield Village Munster, 4.9 mi · 3 of 5 stars · 34 citations
- Hammond-Whiting Care Center Whiting, 4.9 mi · 1 of 5 stars · 50 citations
- Tri-State Village Nrsg & Rhb Lansing, 5.6 mi · 2 of 5 stars · 55 citations
- Thryve of South Holland South Holland, 5.7 mi · 3 of 5 stars · 38 citations
- Countryside Nursing & Rehab Ctr Dolton, 5.8 mi · 1 of 5 stars · 58 citations
- Aperion Care Dolton Dolton, 6 mi · 3 of 5 stars · 28 citations
Indiana contacts for a concern about a nursing home
These are the official offices in Indiana. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Indiana Department of Health, Division of Long-Term Care, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Indiana Long-Term Care Ombudsman Program, 800-622-4484. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Indiana Department of Health, Nursing Home Report Cards, where Indiana publishes its own records on licensed homes.
Common questions
- What is Harbor Health & Rehab's Medicare star rating?
- CMS rates Harbor Health & Rehab 1 out of 5 stars overall, with 1 for health inspections, 1 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Harbor Health & Rehab get at its last inspection?
- 14 health deficiencies at the standard inspection on December 17, 2025. The Indiana average is 7.2.
- Has Harbor Health & Rehab been fined?
- Yes. CMS lists 1 fine totaling $13,637 in the last three years.
- Does Harbor Health & Rehab accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Harbor Health & Rehab?
- CMS lists 29 owners and managers, and links the home to Casa Consulting. Legal business name: MAJOR HOSPITAL.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.