Find a nursing home

Home / Georgia / Rome

Harborview Rome

1345 Redmond Circle, Rome, GA 30165 · Floyd County · (706) 234-8281

100 certified beds, about 93 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1989

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
4 of 5
Staffing
2 of 5
Quality measures
1 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 115363 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on December 4, 2025, inspectors cited 2 health deficiencies (the Georgia average is 5, the national average 9.2).

Of 11 health citations since October 2022, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.44 hours per resident per day, against 3.56 across Georgia and 3.86 nationally. Registered nurses accounted for 0.47 of those hours.

46.5% of nursing staff left within the year CMS measured (Georgia average 46.0%).

CMS links it to Harborview Health Systems, an affiliated group of 22 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 11 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
10D
0E
0F
Potential for minimal harm
0A
0B
0C
December 4, 2025Standard inspection · 2 citations
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 29, 2026
    Inspectors wroteBased on observations, staff and resident interviews, record review, and review of the facility's policy titled Comprehensive Care Plans, the facility failed to implement the care plan for 1 of 44 sampled residents (R71). This deficient practice had the potential to prevent R71 from attaining or maintaining her highest practicable level of well being.
  2. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 29, 2026
    Inspectors wroteBased on observations, staff and resident interviews, record review, and review of the facility's policies titled Hand Hygiene, the facility failed to provide proper hand hygiene for one of nine residents (R) (R5) reviewed for infection control. This deficient practice had the potential for cross contamination and the spread of infection to staff and other residents.
August 28, 2025Complaint inspection · 2 citations
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 1, 2025
    Inspectors wroteBased on interviews, record review, and review of the facility policy titled, Abuse, Neglect and Exploitation, the facility failed to protect one of 11 Residents (R) (R1) right to be free from physical abuse perpetrated by Certified Nursing Assistant (CNA)1). Specifically, CNA1 held R1 down with her knee on his chest and flicked R1 on the face. This failure caused R1 to experience psychosocial harm and created the potential for this and other residents to experience further abuse.
  2. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 1, 2025
    Inspectors wroteBased on interviews, record review, and review of the facility's policy titled, Abuse, Neglect and Exploitation, the facility failed to ensure timely reporting of an allegation of physical abuse for one of 11 Residents (R) (R1) reviewed for abuse. This failure caused R1 to experience psychosocial harm and created the potential for this resident and other residents to experience further abuse.
June 18, 2025Complaint inspection · 3 citations
  1. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 30, 2025
    Inspectors wroteBased on record review, observations, resident and staff interviews, and review of the facility policy titled, Promoting Maintaining Resident Dignity, the facility failed to promote care in a manner that maintained or enhanced each resident's dignity, respect, and individuality for two of eight sampled residents (R) (R8 and R S). Specifically, staff were standing while feeding a resident. In addition, staff members did not knock or identify themselves before entering residents' rooms.
  2. D
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    F553 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 30, 2025
    Inspectors wroteBased on record review, staff and family interviews, and review of the facility policies titled, Baseline Care Plan and Care Planning-Resident Participation, the facility failed to ensure that one of two Residents (R) (R1) reviewed for participation in care plan meetings were invited to and participated in a scheduled 72-hour care plan meeting. In addition, the family representative for R1was not invited to ensure that the care plan was individualized and met R1's personal goals and preferences.
  3. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 30, 2025
    Inspectors wroteBased on observations, record review, and staff interviews, it was determined that the facility failed to ensure quality care and services in accordance with professional standards for one Resident (R) (R1). Specifically, the facility failed to provide timely assistance to one resident (R1) who was in respiratory distress.
August 1, 2024Standard inspection, Complaint inspection · 4 citations
  1. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 13, 2024
    Inspectors wroteBased on record review and staff interview, and review of the facility policy titled, MDS (Minimum Data Set) 3.0 Completion, the facility failed to accurately assess one of 35 sampled residents (R) (R34). The deficient practice had the potential for R34 to be at risk for medical complications, unmet needs, and a diminished quality of life.
  2. D
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 13, 2024
    Inspectors wroteBased on observations, record review, resident and staff interviews, and review of the facility policy titled, Activities, the facility failed to ensure residents received activities to meet resident-centered and personal preferences for bed bound and dependent care residents for two of 35 sampled residents (R) (R49 and R36). Specifically, R49 and R36 were not provided with person-centered activities that would meet their individual needs. Findings Include: Review of the facility policy titled Activities last reviewed 3/1/2024 revealed under Policy: It is the policy of this facility to provide an ongoing program to support residents in their choice of activities based on their comprehensive assessment, care plan, and preferences. [...]
  3. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 13, 2024
    Inspectors wroteBased on observations, record review, staff interview, and the review of the facility policy titled, Oxygen (O2) Administration, the facility failed to ensure that O2 therapy was administered in accordance with the physician orders for two of 23 residents (R) (R34 and R14) receiving O2 therapy. The deficient practice had the potential to place R34 and R14 at risk for medical complications, unmet needs, and a diminished quality of life.
  4. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 13, 2024
    Inspectors wroteBased on observations, staff interviews, record review, and review of the facility policy titled, Medication Administration, the facility failed to ensure that infection control practices were followed and adhered to by one of five nurses observed during medication administration. Findings Include: Review of the facility policy titled Medication Administration dated 6/1/2024 documented under Policy: Medications are administered by licensed nurses in accordance with professional standards of practice, in a manner to prevent contamination or infection. Under Policy Explanation and Compliance Guidelines, number 14 revealed: Remove medication from source, taking care not to touch medication with bare hand. [...]
October 20, 2022Standard inspection · 0 citations

Fire safety inspections

5 fire safety citations on file: 2 on December 4, 2025, 2 on August 1, 2024, 1 on October 20, 2022.

Every fire safety citation5 citations
  1. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · December 4, 2025 · Corrected (the home has a date of correction)
  2. D
    Ensure proper usage of power strips and extension cords.
    K 920 · December 4, 2025 · Corrected (the home has a date of correction)
  3. C
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · August 1, 2024 · Corrected (the home has a date of correction)
  4. C
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · August 1, 2024 · Corrected (the home has a date of correction)
  5. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · October 20, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeGeorgiaUnited States
All nursing staff (RN, LPN and aides)3.443.563.86
Registered nurses0.470.500.69
All nursing staff on weekends2.953.103.42
Nurse aides1.84
Licensed practical nurses1.14
Nursing staff turnover (share who left in a year)46.5%46.0%45.8%
Registered nurse turnover18.2%44.5%42.9%
Administrators who left0

CMS expects 4.15 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.64 on weekdays and 2.95 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.50 in April to June 2025 to 3.44 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.440.473.642.95 0.0%0 of 9093
Oct to Dec 20253.600.593.793.12 0.0%0 of 9289
Jul to Sep 20253.610.573.823.07 0.0%0 of 9288
Apr to Jun 20253.500.543.722.96 0.0%0 of 9192
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Georgia, Jan to Mar 20263.500.463.683.033.3%0.6% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Georgia

JobMedianMiddle halfEmployed
Georgia, all employers
CNAs (nursing assistants)$18.12$17.06 to $20.6643,440
LPNs and LVNs$29.82$25.43 to $33.9921,060
Registered nurses$44.98$38.02 to $51.12100,950
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeGeorgiaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
11.515.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.60.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.92.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
3.23.23.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.92.61.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
24.215.214.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
7.55.64.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
18.619.915.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
30.925.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
19.811.612.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.92.11.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.71.91.8

Owners and operators

Legal business name: HARBORVIEW ROME, LLC. CMS links this home to Harborview Health Systems, a group of 22 nursing homes averaging 2 stars overall.

NameRoleTypeShareSince
Ga Nc 14, LLC5% or greater direct ownership interestOrganization100%04/01/2022
Lynn, JenniferW-2 managing employeeIndividual04/01/2022
Martens, ThomasW-2 managing employeeIndividual04/01/2022
Englander, DavidCorporate officerIndividual04/01/2022
Leibowitz, ChaimCorporate officerIndividual04/01/2022

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on June 18, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on December 4, 2025: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on December 4, 2025: "Provide and implement an infection prevention and control program."
  4. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on August 28, 2025: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.95 hours per resident per day, below the Georgia average of 3.10.

Other nursing homes nearby

Georgia contacts for a concern about a nursing home

These are the official offices in Georgia. NursingHomeClear cannot take or act on complaints.

Common questions

What is Harborview Rome's Medicare star rating?
CMS rates Harborview Rome 3 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Harborview Rome get at its last inspection?
2 health deficiencies at the standard inspection on December 4, 2025. The Georgia average is 5.
Has Harborview Rome been fined?
CMS lists no fines in the last three years.
Does Harborview Rome accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Harborview Rome?
CMS lists 5 owners and managers, and links the home to Harborview Health Systems. Legal business name: HARBORVIEW ROME, LLC.

Sources

Find a nursing home Read an inspection