Chulio Hills Health and Rehab
1170 Chulio Road, Rome, GA 30161 · Floyd County · (706) 235-1132
100 certified beds, about 86 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1981
CMS Care Compare ratings, data as of September 1, 2026 · CCN 115287 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 18, 2025, inspectors cited 9 health deficiencies (the Georgia average is 5, the national average 9.2).
Of 22 health citations since May 2022, 2 were rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $4,017 in the last three years; the largest was $4,017, and the latest is dated August 4, 2024.
Nurses and nurse aides worked 4.72 hours per resident per day, against 3.56 across Georgia and 3.86 nationally. Registered nurses accounted for 0.58 of those hours.
44.6% of nursing staff left within the year CMS measured (Georgia average 46.0%).
CMS links it to Reliable Health Care Management, an affiliated group of 6 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 22 health citations on file.
May 22, 2026Complaint inspection · 3 citations
- G Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on observations, staff and family interviews, record review, and review of the facility's policies titled, Notification of Changes, Change in Resident's Condition or Status, the facility's Senior Medical Systems Protocols, and New Facility Procedure, the facility failed to ensure timely physician and responsible party notification regarding a significant change in condition of resident (R) (R3) who had a decline in condition. Harm was identified to have occurred on 2/19/2026 when R3 was hospitalized due to a fall after a decline in condition.
- G Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observations, staff and family interviews, record review, and review of the facility's policies titled, Notification of Changes, Change in Resident's Condition or Status, the facility's Senior Medical Systems Protocols, and New Facility Procedure, the facility failed to ensure timely assessment, monitoring, escalation, and clinical management of a resident (R) (R3) who exhibited a progressive change in condition. Harm was identified to have occurred on [DATE], when R3 was hospitalized due to a fall after a decline in condition.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on staff interviews, record review, and review of the facility's policy titled Abuse, Neglect and Exploitation, the facility failed to ensure a resident (R) (R2) remained free from sexual abuse.
December 18, 2025Standard inspection, Complaint inspection · 9 citations
- F Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observations, staff interviews, and review of the facility's policy titled, Cleaning and Disinfection of Environmental Surface, the facility failed to provide a safe, functional, sanitary, and comfortable environment throughout the facility on the 100, 200, and 300 Halls, the common area near the nurse station, and lobby, related to delay in repairing damaged ceilings tiles and dust-like vents.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on observations, staff and resident interviews, record review, and review of the facility's policies titled Notification of Changes and Change in a Resident's Condition or Status, the facility failed to notify the responsible party and the Registered Dietician for one of 42 sampled residents (R)(R70) of significant changes in the resident's condition. This deficient practice had the potential to compromise the resident's nutritional management, overall care, and the responsible party's ability to participate in care planning and decision-making.
- D Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Inspectors wroteBased on record review, staff interviews, review of the Resident Assessment Instrument (RAI) Manual, and review of the facility policy titled Maintaining Minimum Data Set (MDS) Assessments, the facility failed to accurately complete the Quarterly MDS assessment by not including hospice services for one of twelve residents (R) (R7) on hospice.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observations, staff and resident interviews, record review, and review of the facility's policy titled Comprehensive Care Plan, the facility failed to develop and implement comprehensive, person-centered care plan for one of 42 sampled residents (R) (R47). Specifically, the facility failed to develop and implement care plan interventions related to oxygen (O2) administration. This deficient practice had the potential to place the resident at risk for inadequate monitoring and improper oxygen administration, which could compromise the resident's health and safety.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observations, staff interviews, record review, and review of the facility policy titled, Wound Management Program Pressure Ulcers, the facility failed to ensure that appropriate pressure ulcer prevention interventions were initiated, implemented, monitored, and documented for one of 15 residents (R) (R96) who were identified as being at risk for pressure injuries and who developed a pressure ulcer during the facility stay. This deficient practice had the potential to cause actual harm, including the development and worsening of pressure ulcers, delayed wound healing, increased risk for infection, pain, and decline in skin integrity.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, staff interview, record review, and a review of facility policy titled, Oxygen Concentrator, the facility failed to ensure that one resident (R) R89 was administered oxygen therapy in accordance with the physician's orders.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observations, staff interviews, a review of the facility policy titled, Specific Medication Administration Procedures, and a review of the manufacturer's instructions for steroid inhalers, the facility failed to maintain a medication error rate below five percent. An observed medication error rate of 5.71% was identified during 35 medication administration opportunities. Specifically, medication administration errors were observed during two of five medication passes, in which nursing staff failed to instruct residents to rinse and spit after administration of corticosteroid inhalers. This deficient practice has the potential to increase the risk of medication-related side effects.
- D Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Inspectors wroteBased on observations, staff and resident interviews, record review, and review of the facility's policy titled, Adaptive Equipment the facility failed to ensure one of eight residents (R) (R88) received a feeding adaptive equipment device at each meal. This failure had the potential to affect the nutritional independence of R88.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, staff and resident interviews, record review, and review of the facility policies titled Infection Prevention and Control Program, and Handwashing/Hand Hygiene, the facility failed to maintain appropriate infection control practices. Specifically, a nurse was observed using a box of gloves during wound care and removing it from the resident's room for use with other residents, a staff member failed to adhere to Transmission-Based Precautions by not wearing appropriate PPE (Personal Protective Equipment) and did not perform hand hygiene when entering/exiting an isolation room, and the facility failed to ensure the Infection Prevention and Control Program policy was reviewed and updated annually. These failures had the potential to contribute to the transmission of infectious organisms among residents, staff, and visitors
August 4, 2024Standard inspection, Complaint inspection · 7 citations
- F Assure the security of all personal funds of residents deposited with the facility.
Inspectors wroteBased on staff interviews, record review, and a review of the facility policy titled, Resident Trust Fund Accounting Policies and Procedures, the facility failed to maintain a Surety Bond in an adequate amount to cover the resident trust fund account balance for three of six months reviewed. This deficient practice had the potential to adversely affect the finances of 62 of 62 residents with trust fund accounts managed by the facility.
- F Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Inspectors wroteBased on staff interviews and review of the facility policy titled, Management/Dietary Services Manager, the facility failed to ensure that the staff designated as Dietary Manager (DM) was certified in dietary or food service management or had a similar food service management certification or degree. The facility census was 77 with 71 residents receiving an oral diet.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, staff interviews, and review of facility policies titled, Food Brought by Visitors and Food Storage Guidelines, the facility failed to ensure dietary staff labeled and dated open food items in the dry storage area; failed to prevent/remove ice build-up on top of opened food to prevent contamination in the walk-in freezer; failed to label and date resident foods items the resident nourishment room and; failed to demonstrate the proper procedure to sanitize dishware in the three compartment sink to prevent food borne illness. The facility census was 77 with 71 residents receiving an oral diet.
- E Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on record review, staff interviews, and review of the facility policy titled, Medication Orders, the facility failed to ensure a stop date was implemented, not to exceed 14 days for psychotropic medications for four of nine residents (R) (R31, R56, R59, and R40) reviewed for unnecessary medications.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on observations, staff interviews, record review, and review of the facility policy titled, Resident Assessment - Coordination with PASARR Program, the facility failed to refer one of 35 sampled residents (R) (R33) for a preadmission screening and resident review (PASARR) level two. The deficient practice had the potential to place the resident at risk for medical complications, unmet needs, and a diminished quality of life.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, staff interviews, and review of the facility policy titled, Medication Storage In The Facility, the facility failed to ensure one of three medication carts was locked and secured when left unattended by the nurse. This deficient practice created the potential for residents, unauthorized staff, and visitors to have access to medications and biologicals stored on the medication cart. The facility census was 77 residents.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, staff interviews, and review of the facility policies titled, Enhanced Barrier Precautions and Bed Baths, the facility failed to utilize proper infection control techniques while providing care to one of 35 sampled residents (R) (R75) on Enhanced Barrier Precautions (EBP). The deficient practice had the potential for staff to spread infection to other residents in the facility.
May 26, 2022Standard inspection · 3 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on record review, observations, interviews, and review of the facility policy titled, Catheter Management - Indwelling Urinary Catheters, the facility failed to ensure an indwelling urinary catheter had a privacy cover for one resident (R)(R#22), of eight residents who had an indwelling urinary catheter.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on record review, interviews, and review of the facility policy titled, admission Criteria, the facility failed to make a referral for re-evaluation after a serious mental illness was newly diagnosed for one resident (R) (R#18), of fifteen residents reviewed for pre-admission screening and resident review (PASRR).
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on record review, interviews, and review of the facility policy titled, admission Criteria, the facility failed to include serious mental illness diagnoses on the Level I Pre-admission Screening and Resident Review (PASRR) completed prior to admission for one resident (R) (R#13), of fifteen residents reviewed for PASRR.
Fire safety inspections
5 fire safety citations on file: 2 on August 4, 2024, 3 on May 26, 2022.
Every fire safety citation5 citations
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
- D Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- F Develop and maintain an Emergency Preparedness Program (EP).
- F Conduct testing and exercise requirements.
- F Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| August 4, 2024 | Fine | $4,017 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Georgia | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.72 | 3.56 | 3.86 |
| Registered nurses | 0.58 | 0.50 | 0.69 |
| All nursing staff on weekends | 4.08 | 3.10 | 3.42 |
| Nurse aides | 3.13 | ||
| Licensed practical nurses | 1.01 | ||
| Nursing staff turnover (share who left in a year) | 44.6% | 46.0% | 45.8% |
| Registered nurse turnover | 12.5% | 44.5% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.21 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.98 on weekdays and 4.08 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 8.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.81 in April to June 2025 to 4.72 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.72 | 0.58 | 4.98 | 4.08 | 8.6% | 0 of 90 | 86 |
| Oct to Dec 2025 | 4.79 | 0.57 | 4.97 | 4.32 | 5.6% | 0 of 92 | 87 |
| Jul to Sep 2025 | 4.84 | 0.54 | 5.08 | 4.26 | 7.5% | 0 of 92 | 83 |
| Apr to Jun 2025 | 4.81 | 0.46 | 5.07 | 4.15 | 5.7% | 0 of 91 | 80 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Georgia, Jan to Mar 2026 | 3.50 | 0.46 | 3.68 | 3.03 | 3.3% | 0.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Georgia | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 11.9 | 15.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 3.0 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.7 | 2.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.7 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.6 | 2.6 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 15.1 | 15.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 7.9 | 5.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 19.1 | 19.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 27.3 | 25.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 15.5 | 11.6 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.2 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 1.9 | 1.8 |
Owners and operators
Legal business name: CHULIO HILLS HEALTH & REHAB LLC. CMS links this home to Reliable Health Care Management, a group of 6 nursing homes averaging 2.8 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Select Health Care Inc | Direct ownership interest | Organization | 12/16/2025 | |
| Morris, Janice | Indirect ownership interest | Individual | 12/16/2025 | |
| Hehn, Angelena | Managing control - governing body | Individual | 11/01/2024 | |
| McGill, Brandy | Managing control - governing body | Individual | 11/01/2024 | |
| Hehn, Angelena | Operational/managerial control | Individual | 11/01/2024 | |
| McGill, Brandy | Operational/managerial control | Individual | 02/09/2009 | |
| Morris, Janice | Operational/managerial control | Individual | 07/18/2025 | |
| Morrow, Nicholas | Operational/managerial control | Individual | 09/08/2021 | |
| Williams, Pamela | Operational/managerial control | Individual | 03/01/2021 | |
| Reliable Health Care Management LLC | Adp of the SNF | Organization | 01/01/2000 | |
| Hehn, Angelena | Adp of the SNF | Individual | 08/06/2001 | |
| McGill, Brandy | Adp of the SNF | Individual | 02/09/2009 | |
| Morris, Janice | Adp of the SNF | Individual | 07/18/2025 | |
| Morrow, Nicholas | Adp of the SNF | Individual | 09/08/2021 | |
| Williams, Pamela | Adp of the SNF | Individual | 03/23/2026 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on December 18, 2025: "Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on May 22, 2026: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on May 22, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on December 18, 2025: "Ensure medication error rates are not 5 percent or greater."
Other nursing homes nearby
- Evergreen Health and Rehabilitation Center Rome, 5.8 mi · 3 of 5 stars · 10 citations
- Winthrop Health and Rehabilitation Rome, 6 mi · 4 of 5 stars · 18 citations
- Etowah Landing Rome, 8.1 mi · 2 of 5 stars · 16 citations
- Fifth Avenue Health Care Rome, 8.4 mi · 1 of 5 stars · 18 citations
- Pruitthealth - Rome Rome, 10.3 mi · 2 of 5 stars · 14 citations
- Magnolia Place Nursing and Rehabilitation Rome, 10.6 mi · 5 of 5 stars · 5 citations
- Harborview Rome Rome, 10.7 mi · 3 of 5 stars · 11 citations
- Rockmart Health Rockmart, 12.5 mi · 5 of 5 stars · 0 citations
Georgia contacts for a concern about a nursing home
These are the official offices in Georgia. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Georgia Department of Community Health, Healthcare Facility Regulation Division, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Georgia Long-Term Care Ombudsman Program, 1-866-552-4464. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: GaMap2Care, Find a Facility, where Georgia publishes its own records on licensed homes.
Common questions
- What is Chulio Hills Health and Rehab's Medicare star rating?
- CMS rates Chulio Hills Health and Rehab 1 out of 5 stars overall, with 1 for health inspections, 4 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Chulio Hills Health and Rehab get at its last inspection?
- 9 health deficiencies at the standard inspection on December 18, 2025. The Georgia average is 5.
- Has Chulio Hills Health and Rehab been fined?
- Yes. CMS lists 1 fine totaling $4,017 in the last three years.
- Does Chulio Hills Health and Rehab accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Chulio Hills Health and Rehab?
- CMS lists 15 owners and managers, and links the home to Reliable Health Care Management. Legal business name: CHULIO HILLS HEALTH & REHAB LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.