Home / Rhode Island / East Providence
Hattie Ide Chaffee Home
200 Wampanoag Trail, East Providence, RI 02915 · Providence County · (401) 434-1520
69 certified beds, about 67 residents a day · Non profit - Corporation · Medicare and Medicaid since 1981
CMS Care Compare ratings, data as of September 1, 2026 · CCN 415002 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 20, 2025, inspectors cited 5 health deficiencies (the Rhode Island average is 9.3, the national average 9.2).
Of 19 health citations since May 2023, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $40,295 in the last three years; the largest was $40,295, and the latest is dated June 17, 2024.
Nurses and nurse aides worked 5.39 hours per resident per day, against 3.71 across Rhode Island and 3.86 nationally. Registered nurses accounted for 1.15 of those hours.
34.7% of nursing staff left within the year CMS measured (Rhode Island average 40.6%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 19 health citations on file.
June 20, 2025Standard inspection · 5 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety relative to the main kitchen and two of two kitchenettes.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice, relative to physician's orders for 2 of 3 residents observed, Resident ID #s 42 and 361.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to provide appropriate treatment and services for 1 of 3 residents reviewed with an indwelling catheter (a flexible tube that collects urine from the bladder and leads to a drainage bag), Resident ID # 47.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to maintain an infection prevention and control program to help prevent the transmission of communicable diseases and infection, relative to 1 of 2 residents with wound dressing changes observed, Resident ID #17, for 1 of 1 resident on droplet/contact precautions (an infection control measure that is used when a resident is known or expected to be infected to prevent the spread of germs that can be transmitted through respiratory droplets expelled when a person coughs, sneezes, or speaks), Resident ID #24, and for 1 of 2 residents on contact precautions (an infection control measure used in healthcare settings to prevent the spread of germs that can be transmitted by direct or indirect contact with a resident or their environment) for Clostridioides difficile (C. [...]
- D Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to develop, implement, and maintain an effective training program for all newly hired employees and annual training for existing employees consistent with their expected roles, relative to education involving abuse, infection control, dementia behavioral health management, trauma informed care and QAPI (Quality Assurance and Performance Improvement) per the facility assessment, for 7 of 11 newly hired or existing employees, Staff M, N, O, P, Q, R, and S.
September 9, 2024Complaint inspection · 1 citation
- D Ensure that residents are fully informed and understand their health status, care and treatments.
Inspectors wroteBased on record review, and staff interview, it has been determined that the facility failed to inform, in advance, the care to be furnished by the physician or other practitioner or professional, of the risks and benefits of proposed care, of treatment and treatment alternatives or treatment options and to choose the alternative or option he or she prefers relative to the ordering of and administration of medication for 1 of 1 resident reviewed, Resident ID #1.
June 26, 2024Complaint inspection · 1 citation
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on record review, resident, and staff interview, it has been determined that the facility failed to ensure that services being provided meet professional standards of practice relative to following a physician's order for 1 of 2 residents reviewed for nutrition, Resident ID #1.
June 17, 2024Standard inspection · 9 citations
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on surveyor observation, record review, and staff interviews, the facility failed to ensure that each resident receives adequate supervision to prevent an accident for 2 of 3 reviewed who require supervision while eating, Resident ID #s 368 and 55.
- F Observe each nurse aide's job performance and give regular training.
Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to complete annual performance reviews for every nurse aide (nursing assistant), at least once every 12 months, for 5 of 5 nursing assistants reviewed, Staff G, K, L, M, and N.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on surveyor observation and staff interview, it has been determined that the facility failed to ensure that food is stored and distributed in accordance with professional standards for food service safety, relative to the main kitchen and 1 of 3 kitchenettes observed.
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to maintain an infection prevention and control program to help prevent the transmission of communicable diseases and infections as the facility failed to implement a water management program (WPM) based upon industry standards and/or the Centers for Disease Control and Prevention (CDC) and to perform and document specified testing for the prevention of Legionella disease (a very serious type of lung infection caused by the bacteria called Legionella which can be found in water). Additionally, the facility failed to implement proper hand hygiene for 1 of 1 resident reviewed for Clostridium difficile (C.diff-a bacteria that may cause an infection in the colon), Resident ID #168. [...]
- E Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to ensure that services being provided meet professional standards of practice related to notifying the physician of unavailable medications for 2 of 2 residents reviewed, Resident ID #s 6 and 33, and for failing to follow a physician order for 1 of 1 resident reviewed for medication parameters, relative to blood pressure and heart rate, Resident ID #39.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on surveyor observation, record review and staff interview, it has been determined that the facility failed to store and label drugs and biological's in accordance with currently accepted professional principles for 2 of 3 medication carts and 2 of 2 medication storage rooms observed.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure that a resident receives treatment and care in accordance with professional standards of practice for 1 of 3 residents reviewed relative to to mood and behaviors, Resident ID #4.
- D Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to ensure the medical care of each resident is supervised by a physician for 1 of 3 resident's reviewed for 1:1 feeding assistance, Resident ID #368.
- D Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on surveyor observation, record review, resident and staff interview, it has been determined that the facility failed to provide food prepared in a form designed to meet individual needs for 1 of 1 resident reviewed for a soft, bite sized diet, Resident ID #55 and 1 of 1 resident reviewed who require nectar thick liquids (thicker than water, falls slowly from a spoon), Resident ID #368.
January 10, 2024Complaint inspection · 1 citation
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on surveyor observation, record review, staff, and resident interview, it has been determined that the facility failed to meet professional standards of quality relative to following physician's orders for 1 of 2 residents reviewed for antibiotics, Resident ID #1, and 1 of 1 resident reviewed for utilizing an insulin pump, Resident ID #2.
May 19, 2023Standard inspection · 2 citations
- E Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on surveyor observation, record review, resident and staff interview it has been determined that the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice and the comprehensive care plan relative to off-loading heels for 2 of 4 residents, Resident ID #'s 4 and 5.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility has failed to adhere to standard precautions to prevent the spread of infections for 1 of 1 resident observed for wound care, Resident ID #247.
Fire safety inspections
1 fire safety citation on file: 1 on June 17, 2024.
Every fire safety citation1 citation
- E Have proper medical gas storage and administration areas.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| June 17, 2024 | Fine | $40,295 |
| June 17, 2024 | Payment Denial | 6 days from July 9, 2024 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Rhode Island | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 5.39 | 3.71 | 3.86 |
| Registered nurses | 1.15 | 0.77 | 0.69 |
| All nursing staff on weekends | 4.86 | 3.34 | 3.42 |
| Nurse aides | 3.69 | ||
| Licensed practical nurses | 0.54 | ||
| Nursing staff turnover (share who left in a year) | 34.7% | 40.6% | 45.8% |
| Registered nurse turnover | 33.3% | 37.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.38 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.61 on weekdays and 4.86 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.60 in April to June 2025 to 5.39 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 5.39 | 1.15 | 5.61 | 4.86 | 0.0% | 0 of 90 | 67 |
| Oct to Dec 2025 | 5.31 | 1.20 | 5.60 | 4.58 | 0.0% | 0 of 92 | 68 |
| Jul to Sep 2025 | 5.20 | 1.30 | 5.45 | 4.55 | 0.0% | 0 of 92 | 66 |
| Apr to Jun 2025 | 5.60 | 1.36 | 5.88 | 4.90 | 0.0% | 0 of 91 | 66 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Rhode Island, Jan to Mar 2026 | 3.67 | 0.69 | 3.82 | 3.30 | 5.4% | 1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Rhode Island | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 15.8 | 19.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 5.2 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 5.2 | 2.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.6 | 3.6 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 2.0 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 12.4 | 16.8 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.7 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 8.6 | 22.5 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 17.7 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 15.1 | 14.6 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.5 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.8 | 1.7 | 1.8 |
Owners and operators
Legal business name: HATTIE IDE CHAFFEE NURSING HOME INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Zeltzer, Barry | Corporate director | Individual | 12/28/2021 | |
| Gregory, John | Corporate officer | Individual | 05/31/2023 | |
| Guldhauge, Amy | Corporate officer | Individual | 05/23/2012 | |
| Materne, David | Corporate officer | Individual | 05/31/2024 | |
| Radway, Tedford | Corporate officer | Individual | 05/23/2012 | |
| Rice, Karen | Corporate officer | Individual | 05/31/2024 | |
| Santoro, Ralph | Operational/managerial control | Individual | 01/01/2021 | |
| Zeltzer, Barry | Operational/managerial control | Individual | 12/28/2021 | |
| Gregory, John | Trustee of the SNF | Individual | 05/31/2023 | |
| Guldhauge, Amy | Trustee of the SNF | Individual | 05/31/2024 | |
| Materne, David | Trustee of the SNF | Individual | 05/31/2024 | |
| Radway, Tedford | Trustee of the SNF | Individual | 05/31/2024 | |
| Rice, Karen | Trustee of the SNF | Individual | 05/31/2024 | |
| Santoro, Ralph | Adp of the SNF | Individual | 02/27/2025 | |
| Zeltzer, Barry | Adp of the SNF | Individual | 12/19/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on June 20, 2025: "Ensure services provided by the nursing facility meet professional standards of quality."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on June 20, 2025: "Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on June 20, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on June 20, 2025: "Provide and implement an infection prevention and control program."
Other nursing homes nearby
- Adviniacare Orchard, LLC East Providence, 0.4 mi · 1 of 5 stars · 58 citations
- Evergreen House Health Center East Providence, 1 mi · 4 of 5 stars · 20 citations
- Adviniacare Waterview Villas, LLC East Providence, 1.2 mi · 2 of 5 stars · 26 citations
- Harris Health Center LLC East Providence, 1.7 mi · 4 of 5 stars · 32 citations
- Eastgate Nursing & Rehabilitation Center East Providence, 2 mi · 5 of 5 stars · 12 citations
- Tockwotton on the Waterfront East Providence, 2.2 mi · 5 of 5 stars · 12 citations
- Scandinavian Home Inc Cranston, 2.7 mi · 4 of 5 stars · 13 citations
- Bethany Home of Rhode Island Providence, 2.7 mi · 3 of 5 stars · 19 citations
Rhode Island contacts for a concern about a nursing home
These are the official offices in Rhode Island. NursingHomeClear cannot take or act on complaints.
- Resident advocate: Office of the RI State Long Term Care Ombudsman, Alliance for Better Long Term Care, (401) 785-3340. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: RIDOH Online License Verification, facility search, where Rhode Island publishes its own records on licensed homes.
Common questions
- What is Hattie Ide Chaffee Home's Medicare star rating?
- CMS rates Hattie Ide Chaffee Home 4 out of 5 stars overall, with 3 for health inspections, 5 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Hattie Ide Chaffee Home get at its last inspection?
- 5 health deficiencies at the standard inspection on June 20, 2025. The Rhode Island average is 9.3.
- Has Hattie Ide Chaffee Home been fined?
- Yes. CMS lists 1 fine totaling $40,295 in the last three years.
- Does Hattie Ide Chaffee Home accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Hattie Ide Chaffee Home?
- CMS lists 15 owners and managers. Legal business name: HATTIE IDE CHAFFEE NURSING HOME INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.