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Evergreen House Health Center

1 Evergreen Drive, East Providence, RI 02914 · Providence County · (401) 438-3250

160 certified beds, about 144 residents a day · For profit - Corporation · Medicare and Medicaid since 1979

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 415056 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 3, 2025, inspectors cited 3 health deficiencies (the Rhode Island average is 9.3, the national average 9.2).

None of its 20 health citations since June 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.92 hours per resident per day, against 3.71 across Rhode Island and 3.86 nationally. Registered nurses accounted for 0.50 of those hours.

24.5% of nursing staff left within the year CMS measured (Rhode Island average 40.6%).

CMS links it to Life Care Centers of America, an affiliated group of 194 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 20 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
16D
2E
2F
Potential for minimal harm
0A
0B
0C
April 23, 2026Complaint inspection · 1 citation
  1. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Not yet corrected
    Inspectors wroteBased on surveyor observation, clinical record review, and staff interview, the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice. Specifically, the facility did not ensure the resident received a meal prior to departure for a scheduled medical appointment. The resident was transported without breakfast and had not received a meal since dinner the previous evening, an approximate sixteen-hour time period for 1 of 1 resident reviewed, Resident ID #1.
November 26, 2025Complaint inspection · 2 citations
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 27, 2025
    Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to ensure that the unscheduled implementation of the fire and evacuation plan was reported immediately to the local state agency (Rhode Island Department of Health).
  2. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 27, 2025
    Inspectors wroteBased on record review, and resident and staff interview, it has been determined that the facility failed to ensure that the resident environment remains as free of accident hazards as possible, related to heating devices for 2 of 3 resident rooms observed.
July 3, 2025Standard inspection, Complaint inspection · 3 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 23, 2025
    Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure that food is served utilizing professional standards for food service safety, relative to the main dining room. Record review of The Rhode Island Food Code 2022 edition 3-501.19 reads in part, .Time/Temperature Control For Safety Food shall have an initial temperature of .41 [degrees] F [Fahrenheit] or less when removed from cold holding temperature control .or 135 [degrees] F or greater when removed from hot holding temperature control . During a surveyor observation on 7/1/2025 at approximately 11:44 AM, whole milk had an internal temprature reading of 52 degrees F. During a surveyor observation on 7/2/2025 at 12:15 PM, a tossed salad with a grilled chicken breast had an internal temperature of 125 degrees F. [...]
  2. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 23, 2025
    Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to store drugs and biologicals in accordance with currently accepted professional principles for 1 of 2 medication rooms and 2 of 5 medication carts observed.
  3. D
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 23, 2025
    Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to provide a dietary menu that meets the nutritional needs of residents, in accordance with established national guidelines, as evidenced by a planned menu which failed to follow standardized recipes.
April 22, 2025Complaint inspection · 1 citation
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 29, 2025
    Inspectors wroteBased on record review, resident and staff interview, it has been determined that the facility failed to keep a resident free from abuse for 1 of 3 residents reviewed, Resident ID #1.
June 24, 2024Standard inspection · 5 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 19, 2024
    Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure that food is stored, prepared, distributed, and served in accordance with professional standards for food service safety, relative to the main kitchen.
  2. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 19, 2024
    Inspectors wroteBased on surveyor observation, record review, resident and staff interview, it has been determined that the facility failed to ensure that services being provided meet professional standards of practice relative to following a physician's order for 1 of 2 residents reviewed with diabetic ulcers and for the use of off-loading boots, Resident ID #87.
  3. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 19, 2024
    Inspectors wroteBased on record review, resident, and staff interview, it has been determined that the facility failed to follow their policy relative to weights. Additionally, the facility failed to ensure that residents maintain acceptable parameters of nutritional status, such as usual body weight or desirable body weight range for 1 of 3 residents reviewed for weight loss, Resident ID #28.
  4. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 19, 2024
    Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to maintain medical records that are accurately documented in accordance with professional standards and practices for 1 of 8 residents reviewed whose medications were reconciled following the medication administration task, Resident ID #40, and 1 of 2 residents reviewed with diabetic foot wounds requiring offloading boots, Resident ID #87.
  5. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 19, 2024
    Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to maintain an infection prevention and control program (IPCP) to help prevent the transmission of communicable diseases and infections for 2 of 2 residents reviewed for contact precautions, Resident ID #s 32 and 64. Additionally, the facility failed to conduct appropriate infection control practices relative to the storage of a nebulizer mask for 1 of 1 resident reviewed with a nebulizer machine (a device for producing a fine spray of liquid, used for inhaling a medicinal drug), Resident ID #12.
September 18, 2023Complaint inspection · 1 citation
  1. D
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    F740 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 25, 2023
    Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to ensure each resident receives the necessary behavioral health care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being, in accordance with the comprehensive assessment and plan of care for 1 of 3 resident's reviewed, Resident ID #1.
June 5, 2023Standard inspection · 7 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) June 15, 2023
    Inspectors wroteBased on surveyor observation and staff interview, it has been determined that the facility failed to ensure that the facility stores, prepares, distributes, and serves food in accordance with professional standards for food service safety relative to the main kitchen.
  2. E
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 15, 2023
    Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to ensure the services provided by the facility meet professional standards of quality relative to following physician's orders for 1 of 2 residents reviewed with fluid restrictions, Resident ID #74, and 1 of 5 residents reviewed for weights, Resident ID #116.
  3. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 15, 2023
    Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to provide necessary treatment and services, consistent with professional standards of practice, to promote wound healing and prevent new ulcers from developing for 1 of 6 residents reviewed for pressure ulcers, Resident ID #93.
  4. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 15, 2023
    Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure a resident with limited range of motion receives appropriate treatment and services to prevent further decrease in range of motion relative to the use of bilateral hand roll splints for one of three residents reviewed for range of motion, Resident ID #90.
  5. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 15, 2023
    Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to maintain medical records that are accurately documented in accordance with professional standards and practices for 1 of 1 residents reviewed for inaccurate documentation, relative to the use of bilateral hand roll splints, Resident ID #90.
  6. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 15, 2023
    Inspectors wroteBased on surveyor observation, staff interview and record review, it has been determined that the facility has failed to follow standard precautions to prevent the spread of infections for 1 of 2 sample residents observed for wound care, Resident ID #48.
  7. D
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 15, 2023
    Inspectors wroteBased on surveyor observation, record review, resident, and staff interview, it has been determined that the facility failed to be adequately equipped to allow residents to call for staff assistance through a communication system which relays the call directly to a staff member or to a centralized staff work area for 3 of 26 residents observed to have their call lights placed out of their reach, Resident ID #s 14, 43 and 323.

Fire safety inspections

4 fire safety citations on file: 1 on November 26, 2025, 1 on July 3, 2025, 1 on June 24, 2024, 1 on June 5, 2023.

Every fire safety citation4 citations
  1. D
    Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    K 225 · November 26, 2025 · Corrected (the home has a date of correction)
  2. F
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · July 3, 2025 · Corrected (the home has a date of correction)
  3. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · June 24, 2024 · Corrected (the home has a date of correction)
  4. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · June 5, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeRhode IslandUnited States
All nursing staff (RN, LPN and aides)3.923.713.86
Registered nurses0.500.770.69
All nursing staff on weekends3.403.343.42
Nurse aides2.35
Licensed practical nurses1.08
Nursing staff turnover (share who left in a year)24.5%40.6%45.8%
Registered nurse turnover20.0%37.9%42.9%
Administrators who left0

CMS expects 3.64 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.13 on weekdays and 3.40 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.76 in April to June 2025 to 3.92 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.920.504.133.40 0.0%0 of 90144
Oct to Dec 20254.010.524.223.45 0.0%0 of 92142
Jul to Sep 20253.790.534.003.26 0.0%0 of 92142
Apr to Jun 20253.760.523.993.20 0.0%0 of 91138
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Rhode Island, Jan to Mar 20263.670.693.823.305.4%1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeRhode IslandUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
2.619.613.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.32.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.33.63.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.72.01.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
3.816.814.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
0.84.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
17.722.515.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
27.824.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
17.614.612.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.21.61.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.31.71.8

Owners and operators

Legal business name: LIFE CARE CENTERS OF AMERICA, INC.. CMS links this home to Life Care Centers of America, a group of 194 nursing homes averaging 3.4 stars overall.

NameRoleTypeShareSince
Preston, ForrestDirect ownership interestIndividual01/06/1976
Cushing, NathanielManaging control - governing bodyIndividual07/29/2016
Long, ZofiaManaging control - governing bodyIndividual03/15/2004
Raposo, JenniferManaging control - governing bodyIndividual02/08/2023
Fletcher, ToddCorporate directorIndividual05/01/2021
Lay, LisaCorporate directorIndividual04/24/2017
Preston, ForrestCorporate directorIndividual01/06/1976
Swanker, RichardCorporate directorIndividual01/01/2022
Ziegler, JamesCorporate directorIndividual09/18/2001
Cross, CindyCorporate officerIndividual04/21/1994
Fletcher, ToddCorporate officerIndividual11/02/2020
Henry, TerryCorporate officerIndividual08/16/1999
Lay, LisaCorporate officerIndividual02/09/2018
Preston, ForrestCorporate officerIndividual01/06/1976
Swanker, RichardCorporate officerIndividual04/01/2011
Thurmond, JoanCorporate officerIndividual09/22/2000
Ziegler, JamesCorporate officerIndividual08/16/1999
Life Care Centers of America, Inc.Operational/managerial controlOrganization06/01/1994
Cushing, NathanielOperational/managerial controlIndividual07/29/2016
Fletcher, ToddOperational/managerial controlIndividual05/01/2021
Lay, LisaOperational/managerial controlIndividual04/24/2017
Long, ZofiaOperational/managerial controlIndividual03/15/2004
Majekodunmi, AkindeleOperational/managerial controlIndividual04/01/2024
Preston, AubreyOperational/managerial controlIndividual11/27/2024
Preston, ForrestOperational/managerial controlIndividual06/01/1994
Raposo, JenniferOperational/managerial controlIndividual02/08/2023
Swanker, RichardOperational/managerial controlIndividual01/01/2022
Ziegler, JamesOperational/managerial controlIndividual09/18/2001
Life Care Centers of America, Inc.Adp of the SNFOrganization01/15/2004
Cushing, NathanielAdp of the SNFIndividual03/04/2025
Majekodunmi, AkindeleAdp of the SNFIndividual03/04/2025
Preston, ForrestAdp of the SNFIndividual01/15/2004

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on April 23, 2026: "Ensure services provided by the nursing facility meet professional standards of quality."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on November 26, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on July 3, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  4. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on November 26, 2025: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."

Other nursing homes nearby

Rhode Island contacts for a concern about a nursing home

These are the official offices in Rhode Island. NursingHomeClear cannot take or act on complaints.

Common questions

What is Evergreen House Health Center's Medicare star rating?
CMS rates Evergreen House Health Center 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Evergreen House Health Center get at its last inspection?
3 health deficiencies at the standard inspection on July 3, 2025. The Rhode Island average is 9.3.
Has Evergreen House Health Center been fined?
CMS lists no fines in the last three years.
Does Evergreen House Health Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Evergreen House Health Center?
CMS lists 32 owners and managers, and links the home to Life Care Centers of America. Legal business name: LIFE CARE CENTERS OF AMERICA, INC..

Sources

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