Heritage Manor of Stratmore Nursing & Rehab Ctr
530 Stratmore Drive, Shreveport, LA 71115 · Caddo County · (318) 524-2022
142 certified beds, about 120 residents a day · For profit - Corporation · Medicare and Medicaid since 2000
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
2 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 195486 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 20, 2026, inspectors cited 6 health deficiencies (the Louisiana average is 6.4, the national average 9.2).
None of its 7 health citations since February 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.79 hours per resident per day, against 3.76 across Louisiana and 3.86 nationally. Registered nurses accounted for 0.24 of those hours.
44.9% of nursing staff left within the year CMS measured (Louisiana average 47.6%).
CMS links it to The Beebe Family, an affiliated group of 48 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
002/24
103/25
605/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 7 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
2D
5E
0F
Potential for minimal harm
0A
0B
0C
May 20, 2026Standard inspection · 6 citations
- E Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Inspectors wroteBased on record review and interview, the facility failed to ensure a resident with an order for a psychotropic medication was not subjected to chemical restraints for 1 (#11) of 1 resident reviewed for hospice. The facility failed to ensure Resident #11's order for a psychotropic medication was limited to 14 days.
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record reviews and interviews, the facility failed to develop and implement an individuaized comprehensive care plan to maintain a residents highest practicable physical, mental and psychosocial well-being for 2 (#11, #65) of 2 residents reviewed. The facility failed to develop fall interventions for Resident #11 and implement restorative services for Resident #65.
- E Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on record review, observation and interviews, the facility failed to ensure 1 (#99) of 1 resident reviewed for skin conditions received treatment and services to prevent an infection and new wounds from developing. The facility failed to assess Resident #99's skin during and following heat therapy resulting in a burn.
- E Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on record review and interviews, the facility failed to ensure a resident's indwelling urinary catheter was flushed with normal saline every shift according to physician's orders for 1 (Resident #94) of 2 sampled residents reviewed for catheter use.
- D Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspectors wroteBased on record review and interview, the facility failed to ensure a resident's MDS were transmitted within the required timeframe for 1 (#8) of 2 (#8, #121) residents reviewed for assessments. Review of Resident #8's medical record revealed in part resident was admitted to the facility on [DATE] and left the facility with a Discharge Return Anticipation MDS on 12/22/2025. Review of Resident #8's MDS dated [DATE] revealed status was not accepted. During an interview on 05/20/2026 at 11:45 a.m. S5 Case Manager confirmed that Resident #8's MDS was not sent and should have been.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on record review, observations and interviews the facility failed to ensure residents who required respiratory care received the care and services consistent with professional standards by failing to properly store CPAP face device for 1 (#122) of 1 residents reviewed for respiratory care. Review Resident #122's medical diagnosis included, but not limited to obstructive sleep apnea, dementia with anxiety, asthma and depression. Review of Resident #122's physician's orders dated 03/26/2026 revealed the following: CPAP setting 10 cm with H2O at bed time and remove CPAP every morning. Review of Resident #122's MDS dated [DATE] revealed the following:BIMS score 04 severe cognitive impairmentDuring an observation on 05/18/2026 at 9:30 a.m. in Resident # 122's room revealed a CPAP mask and machine on the bedside table. [...]
March 6, 2025Standard inspection · 1 citation
- E Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on record review, observations, and interviews the facility failed to ensure individual resident's narcotic records were maintained and reconciled for 2 of 3 medication carts reviewed. The facility failed to ensure an accurate count of controlled medications was maintained.
February 7, 2024Standard inspection · 0 citations
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Louisiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.79 | 3.76 | 3.86 |
| Registered nurses | 0.24 | 0.31 | 0.69 |
| All nursing staff on weekends | 3.37 | 3.21 | 3.42 |
| Nurse aides | 2.32 | ||
| Licensed practical nurses | 1.24 | ||
| Nursing staff turnover (share who left in a year) | 44.9% | 47.6% | 45.8% |
| Registered nurse turnover | 33.3% | 41.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.73 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.96 on weekdays and 3.37 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.36 in April to June 2025 to 3.79 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.79 | 0.24 | 3.96 | 3.37 | 0.9% | 0 of 90 | 120 |
| Oct to Dec 2025 | 3.54 | 0.21 | 3.70 | 3.12 | 0.9% | 0 of 92 | 125 |
| Jul to Sep 2025 | 3.46 | 0.19 | 3.67 | 2.93 | 0.8% | 0 of 92 | 131 |
| Apr to Jun 2025 | 3.36 | 0.15 | 3.58 | 2.80 | 1.0% | 0 of 91 | 129 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Louisiana, Jan to Mar 2026 | 3.64 | 0.26 | 3.86 | 3.10 | 3.6% | 0.9% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Louisiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 15.5 | 17.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 2.8 | 1.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 4.5 | 2.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.4 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 3.1 | 3.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 11.5 | 17.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.9 | 5.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 23.9 | 22.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 17.3 | 28.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 13.5 | 14.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.7 | 2.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.7 | 2.7 | 1.8 |
Owners and operators
Legal business name: HERITAGE MANOR STRATMORE NURSING & REHABILITATION CENTER LLC. CMS links this home to The Beebe Family, a group of 48 nursing homes averaging 2.8 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Trans Med LLC | 5% or greater direct ownership interest | Organization | 100% | 01/01/2010 |
| Alisons 2016 Fam Tr No 2 | 5% or greater indirect ownership interest | Organization | 6% | 10/01/2023 |
| Beebe 2013 Childrens Tr Ng | 5% or greater indirect ownership interest | Organization | 13% | 10/01/2023 |
| Felicias 2016 Fam Tr No 2 | 5% or greater indirect ownership interest | Organization | 13% | 01/01/2023 |
| Parkinson, Toni | Corporate officer | Individual | 07/01/2011 | |
| Account Management Services Inc | Operational/managerial control | Organization | 01/01/2010 | |
| Administrative Systems Inc | Operational/managerial control | Organization | 01/01/2010 | |
| Pathway Management of Louisiana LLC | Operational/managerial control | Organization | 01/01/2013 | |
| Providence Care LLC | Operational/managerial control | Organization | 01/01/2010 | |
| Provider Professional Services Inc | Operational/managerial control | Organization | 01/01/2010 | |
| Trans Med LLC | Operational/managerial control | Organization | 01/01/2010 | |
| Tristar Rehab Inc | Operational/managerial control | Organization | 01/01/2024 | |
| Beebe, Bobby | Operational/managerial control | Individual | 01/01/2013 | |
| Beebe, Elton | Operational/managerial control | Individual | 01/01/2010 | |
| Day, Catherine | Operational/managerial control | Individual | 10/05/2005 | |
| Hernandez, Robert | Operational/managerial control | Individual | 11/01/2006 | |
| Parkinson, Toni | Operational/managerial control | Individual | 01/01/2010 | |
| Stallard, David | Operational/managerial control | Individual | 01/01/2010 | |
| Whatley, Franshayla | Operational/managerial control | Individual | 06/20/2014 | |
| Account Management Services Inc | Adp of the SNF | Organization | 01/01/2010 | |
| Administrative Systems Inc | Adp of the SNF | Organization | 01/01/2010 | |
| Aria Care Management LLC | Adp of the SNF | Organization | 08/11/2022 | |
| Caddo Properties LLC | Adp of the SNF | Organization | 01/01/2025 | |
| Lena Heritage LLC | Adp of the SNF | Organization | 01/01/2025 | |
| Pathway Management of Louisiana LLC | Adp of the SNF | Organization | 01/01/2013 | |
| Pharmaceutical Consulting Services of America LLC | Adp of the SNF | Organization | 03/17/2009 | |
| Providence Care LLC | Adp of the SNF | Organization | 01/01/2010 | |
| Provider Professional Services Inc | Adp of the SNF | Organization | 01/01/2010 | |
| Qsst Tr for Alison Beebe Sadler Danos and Her Descendants | Adp of the SNF | Organization | 01/01/2025 | |
| Tristar Rehab Inc | Adp of the SNF | Organization | 01/01/2024 | |
| Verdin Enterprises, LLC | Adp of the SNF | Organization | 11/01/2021 | |
| Beebe, Bobby | Adp of the SNF | Individual | 01/01/2013 | |
| Beebe, Elton | Adp of the SNF | Individual | 01/01/2025 | |
| Day, Catherine | Adp of the SNF | Individual | 10/05/2005 | |
| Hernandez, Robert | Adp of the SNF | Individual | 11/01/2006 | |
| Parkinson, Toni | Adp of the SNF | Individual | 01/01/2010 | |
| Sadler, Joseph | Adp of the SNF | Individual | 01/01/2025 | |
| Stallard, David | Adp of the SNF | Individual | 01/01/2010 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on May 20, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on May 20, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on May 20, 2026: "Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on March 6, 2025: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
Other nursing homes nearby
- Live Oak Shreveport, 1.1 mi · 4 of 5 stars · 15 citations
- Village Health Care at the Glen Shreveport, 1.8 mi · 1 of 5 stars · 26 citations
- Spring Lake Skilled Nursing and Rehabilitation Shreveport, 2.5 mi · 5 of 5 stars · 13 citations
- Booker T. Washington Skilled Nursing and Rehabilit Shreveport, 3.2 mi · 2 of 5 stars · 14 citations
- Colonial Oaks Skilled Nursing and Rehabilitation Bossier City, 3.7 mi · 1 of 5 stars · 21 citations
- Riverview Care Center Bossier City, 3.8 mi · 1 of 5 stars · 25 citations
- Cornerstone Post Acute Care of Bossier Bossier City, 3.8 mi · 5 of 5 stars · 6 citations
- Garden Park Nursing & Rehab Ctr, LLC Shreveport, 3.9 mi · 3 of 5 stars · 15 citations
Louisiana contacts for a concern about a nursing home
These are the official offices in Louisiana. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Louisiana Department of Health, Health Standards Section, Nursing Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Louisiana Long-Term Care Ombudsman Program, Governor's Office of Elderly Affairs, (866) 632-0922. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Heritage Manor of Stratmore Nursing & Rehab Ctr's Medicare star rating?
- CMS rates Heritage Manor of Stratmore Nursing & Rehab Ctr 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Heritage Manor of Stratmore Nursing & Rehab Ctr get at its last inspection?
- 6 health deficiencies at the standard inspection on May 20, 2026. The Louisiana average is 6.4.
- Has Heritage Manor of Stratmore Nursing & Rehab Ctr been fined?
- CMS lists no fines in the last three years.
- Does Heritage Manor of Stratmore Nursing & Rehab Ctr accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Heritage Manor of Stratmore Nursing & Rehab Ctr?
- CMS lists 38 owners and managers, and links the home to The Beebe Family. Legal business name: HERITAGE MANOR STRATMORE NURSING & REHABILITATION CENTER LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.