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Heritage Park Healthcare and Rehabilitation

2700 West 5600 South, Roy, UT 84067 · Weber County · (801) 825-9731

176 certified beds, about 115 residents a day · For profit - Partnership · Medicare and Medicaid since 1978

CMS abuse icon: cited for abuse in a recent inspection Last standard inspection more than 2 years ago Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 465003 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 2, 2024, inspectors cited 12 health deficiencies (the Utah average is 8.8, the national average 9.2).

Of 27 health citations since April 2021, 3 were rated as actual harm or immediate jeopardy to residents.

CMS lists 1 fine totaling $36,645 in the last three years; the largest was $36,645, and the latest is dated July 2, 2024.

Nurses and nurse aides worked 3.84 hours per resident per day, against 4.09 across Utah and 3.86 nationally. Registered nurses accounted for 0.90 of those hours.

46.8% of nursing staff left within the year CMS measured (Utah average 50.7%).

CMS links it to The Ensign Group, an affiliated group of 344 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 27 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
3G
0H
0I
Potential for more than minimal harm
17D
6E
1F
Potential for minimal harm
0A
0B
0C
July 2, 2024Standard inspection, Complaint inspection · 12 citations
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 4, 2024
    Inspectors wrote2. A. Resident 85 was admitted to the facility on [DATE] with diagnoses including hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, and unspecified dementia of unspecified severity without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety. Resident 85's medical record was reviewed from 6/24/24 through 7/2/24. On 4/26/24, resident 85's annual MDS Assessment documented that a BIMS score was not conducted due to resident 85 being rarely or never understood. Resident 85's progress notes revealed the following: a. On 3/17/24 at 9:00 AM , the nurse note documented, [Resident 85] was sitting next to another resident [Resident 167] this morning at breakfast. [Resident 167] placed his hands down [Resident 85's] blouse and rubbed her breasts. [...]
  2. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) August 4, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility did not ensure that the resident environment remained as free of accident hazards as was possible; and each resident received adequate supervision and assistance devices to prevent accidents. Specifically, for 2 out of 50 sampled residents, a resident sustained a burn after spilling coffee on himself and a resident eloped from the facility. Resident identifiers: 21 and 166.
  3. E
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 4, 2024
    Inspectors wroteBased on interview and record review, the facility did not ensure that all alleged violations involving abuse, neglect, exploitation, or mistreatment, including injuries of unknown source and misappropriation of resident property, are reported immediately, but not later than two hours after the allegation was made if the events that cause the allegation involve abuse or result in serious bodily injury. Specifically, for 3 out of 50 sampled residents, the facility did not report an allegation of mental/verbal abuse until seven days after the incident occurred, the facility did not report an allegation of sexual abuse until five days after the incident occurred, and the facility did not report an additional allegation of sexual abuse to Adult Protective Services (APS) or the police within two hours of the allegation being made. Resident Identifiers: 21, 63, 85, and 167. Findings Included: [...]
  4. E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 4, 2024
    Inspectors wroteBased on observation, interview and record review, the facility did not provide food that was palatable, attractive, and at a safe and appetizing temperature. Specifically, for 5 out of 50 sampled residents, residents complained about the food being served cold, the resident council minutes had concerns documented regarding food being served cold, and the food items on the test tray were cold. Resident identifiers: 25, 37, 72, 268, and 274.
  5. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 4, 2024
    Inspectors wroteBased on observation and interview, the facility did not distribute and serve food in accordance with the professional standards of food service safety. Specifically, food items in the dry storage room, walk in refrigerator and walk in freezer were open to air, the kitchen was not clean, and there were broken tiles in the kitchen.
  6. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 5, 2024
    Inspectors wroteBased on interview and record review, the facility did not exercise reasonable care for the protection of the resident's property from loss or theft. Specifically, for 1 out of 50 sampled residents, a resident who was missing a personal item did not have the missing item located or replaced in a timely manner. Resident identifier: 65.
  7. D
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 4, 2024
    Inspectors wroteBased on interview and record review, the facility did not electronically transmit encoded, accurate, and complete Minimum Data Set (MDS) data to the Centers for Medicare & Medicaid Services (CMS) system within 14 days of completing a resident's assessment. Specifically, for 1 out of 50 sampled residents, the facility did not transmit a resident's completed discharge MDS assessment to CMS. Resident Identifier: 95. Findings Included: Resident 95 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including end stage renal disease, type 2 diabetes mellitus with diabetic chronic kidney disease, chronic obstructive pulmonary disease, and acute and chronic respiratory failure with hypoxia. Resident 95's medical record was reviewed from 6/24/24 through 7/2/24. A Death in Facility MDS assessment was completed on 3/8/24. [...]
  8. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 4, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility did not ensure that pain management was provided to residents who required such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals preferences. Specifically, for 1 out of 50 sampled residents, a resident was observed to complain about pain and pain medications were not available. Resident identifier: 9.
  9. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 4, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility did not provide pharmaceutical services which included procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals to meet the needs of each resident. Specifically, for 2 out of 50 sampled residents, a resident did not have Cyclobenzaprine available and another resident did not have Seroquel available for administration. Resident identifiers: 9 and 111.
  10. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 4, 2024
    Inspectors wroteBased on interview and record review, the facility did not ensure that each resident's drug regimen was free from unnecessary drugs. An unnecessary drug is any drug when used in excessive dose; or for excessive duration; or without adequate monitoring; or without adequate indications for its use; or in the presence of adverse consequences which indicate the dose should be reduced or discontinued; or any combinations of the reasons above. Specifically, for 2 out of 50 sampled residents, resident's receiving blood pressure support medication for hypotension did not have the medication held when the systolic blood pressure (SBP) was outside of the physician's ordered parameters. In addition, a resident receiving insulin did not have the medication held when the blood sugar was below the physician's ordered parameters. Resident identifiers: 35 and 65.
  11. D
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    F770 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 4, 2024
    Inspectors wroteBased on interview and record review, the facility did not provide or obtain timely laboratory services to meet the needs of the residents. Specifically, for 1 out of 50 sampled residents, a Depakote lab was not obtained or followed-up on for 10 days and a Complete Blood Count (CBC) was not obtained or followed-up on for seven days. Resident identifier: 55.
  12. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 4, 2024
    Inspectors wroteBased on observation and interview, the facility did not maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Specifically, for 5 out of 50 sampled residents, a Certified Nursing Assistant (CNA) assisted multiple residents with dining and hand hygiene was not performed when environmental surfaces and resident objects were touched. Resident identifiers: 21, 24, 40, 63, and 84.
October 24, 2023Complaint inspection · 1 citation
  1. E
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) November 10, 2023
    Inspectors wroteBased on interview and record review, it was determined, in response to allegations of abuse, neglect, exploitation, or mistreatment, the facility failed to have evidence that all alleged violations were thoroughly investigated. Specifically, for 6 out of 13 sampled residents, the facility did not thoroughly investigate resident to resident altercations, a resident with an injury of unknown origin, and a family to resident altercation. Resident Identifiers: 2, 3, 4, 5, 8 and 10.
November 15, 2022Standard inspection · 8 citations
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) December 2, 2022
    Inspectors wroteBased on interview and record review, it was determined, the facility did not ensure that the resident's environment remained as free of accident hazards as was possible. Specifically, for 2 out of 36 sampled residents, a resident sustained a scrotal laceration during a transfer with a mechanical lift. The deficient practice identified was found to have occurred at a harm level. Additionally, a resident sustained a fall during a one person assistance with a slideboard transfer. Resident identifiers: 73 and 77.
  2. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 2, 2022
    Inspectors wroteBased on interview and record review, it was determined, the facility did not immediately consult with the resident's physician when there was a need to alter treatment significantly. Specifically, for 1 out of 36 sampled residents, the facility nursing staff did not notify the provider when a resident's blood sugar (BS) was lower than 60 and greater than 400 as ordered by the physician. Resident identifier: 53.
  3. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 2, 2022
    Inspectors wroteBased on interview and record review, it was determined, the facility did not develop and implement a comprehensive person-centered care plan for each resident that included measurable objectives and timeframes to meet a resident's medical, nursing, and mental, and psychosocial needs. Specifically, for 1 out of 36 sampled residents, a resident's Activities of Daily Living (ADL) care plan was not revised after the resident sustained an injury during a Hoyer lift transfer. Furthermore, the care plan did not have a focus area that addressed the resident's scrotal laceration with identified interventions. Resident identifier: 77.
  4. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 2, 2022
    Inspectors wroteBased on observation, interview, and record review, it was determined, the facility did not ensure that a resident who needed respiratory care was provided such care, consistent with professional standards of practice. Specifically, for 1 out of 36 sampled residents, facility staff did not have a process implemented on how often an oxymask needed to be changed. Resident identifier:
  5. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 2, 2022
    Inspectors wroteBased on interview and record review, it was determined, the facility did not ensure that the resident's drug regimen was free from unnecessary drugs. An unnecessary drug was any drug when used in excessive dose; or for excessive duration; or without adequate monitoring; or without adequate indications for its use; or in the presence of adverse consequences which indicated the dose should be reduced or discontinued; or any combination of the reasons stated in this section. Specifically, for 2 out of 36 sampled residents, a Certified Nurse Assistant (CNA) administered a medication to a resident that was obtained from inside the resident's backpack, and a Registered Nurse (RN) connected an intravenous antibiotic to a resident's peripherally inserted central catheter (PICC) and did not start the antibiotic infusion for sixty minutes after connecting the antibiotic. Resident identifiers: [...]
  6. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 2, 2022
    Inspectors wroteBased on observation, interview, and record review, it was determined, the facility must store all drugs and biologicals under proper temperature controls. Specifically, medications were not stored at the proper temperature according to manufacturer's recommendations.
  7. D
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 2, 2022
    Inspectors wroteBased on interview and record review, it was determined, the facility did not ensure the Quality Assessment and Assurance (QAA) committee developed and implemented appropriate plans of correction to correct identified quality deficiencies. Specifically, the facility was found to be in non-compliance with F880, which was cited within the facility's 2019 and 2021 recertification survey.
  8. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 2, 2022
    Inspectors wroteBased on observation, interview, and record review, it was determined, the facility did not maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Specifically, for 1 out of 36 sampled residents, observations were made of cross contamination, gloves not changed, and hand hygiene not performed during a dressing change. Resident identifier: 77.
April 8, 2021Standard inspection · 6 citations
  1. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 15, 2021
    Inspectors wroteBased on observation, interview and record review it was determined, for 12 of 50 sampled residents, that the facility did not maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. [...]
  2. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 1, 2021
    Inspectors wroteBased on observation, interview, and record review, it was determined the facility did not provide a safe, clean, comfortable, and homelike environment. Specifically, observations were made of residents smoking in close proximity to the facility creating smoking odors in the resident hallways.
  3. E
    Put firmly secured handrails on each side of hallways.
    F924 · Environmental · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 15, 2021
    Inspectors wroteBased on observation and interview it was determined, that the facility did not ensure that all handrails in the facility were secured on each side of the hallways.
  4. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 15, 2021
    Inspectors wroteBased on interview and record review it was determined, for 2 of 50 sampled residents, that the facility did not ensure that all residents were free from abuse, neglect, misappropriation of residential property and exploitation. Specifically, staff observed a resident to resident abuse from resident 72 directed to resident 47. Resident 72 also admitted to resident abuse and agitation towards resident 47. Resident identifiers: 47 and 72.
  5. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 15, 2021
    Inspectors wroteBased on interview and record review it was determined for, 2 of 50 sampled residents, that the facility did not implement policies to ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property, were reported immediately, but not later than 24 hours. Specifically, nursing staff did not report a witnessed incident of resident to resident verbal abuse. Resident identifiers: 47 and 72.
  6. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 15, 2021
    Inspectors wroteBased on record review and interview, it was determined the facility did not maintain medical records on each resident that were complete and readily accessible. Additionally, the facility did not keep confidential all information contained in the resident's records, regardless of the form of storage method of the records. Specifically, for 1 of 50 sampled residents, physician visit notes including an evaluation of the resident's condition and total program of care were not included in the medical record. Additionally, on four separate occasions the facility did not safeguard medical record information. Resident identifier: 17 and 73.

Fines and payment denials

DatePenaltyAmount or length
July 2, 2024Fine $36,645

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeUtahUnited States
All nursing staff (RN, LPN and aides)3.844.093.86
Registered nurses0.901.250.69
All nursing staff on weekends3.383.583.42
Nurse aides2.29
Licensed practical nurses0.65
Nursing staff turnover (share who left in a year)46.8%50.7%45.8%
Registered nurse turnover23.1%40.6%42.9%
Administrators who left0

CMS expects 4.24 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.03 on weekdays and 3.38 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.89 in April to June 2025 to 3.84 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.840.904.033.38 1.9%0 of 90115
Oct to Dec 20253.730.903.923.25 1.8%0 of 92113
Jul to Sep 20253.890.994.093.38 2.9%0 of 92110
Apr to Jun 20253.890.934.103.36 3.4%0 of 91112
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Utah, Jan to Mar 20263.911.114.103.442.8%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Utah

JobMedianMiddle halfEmployed
Utah, all employers
CNAs (nursing assistants)$19.15$17.81 to $21.3212,260
LPNs and LVNs$30.40$25.71 to $35.861,680
Registered nurses$40.67$38.49 to $50.5427,420
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeUtahUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
11.611.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.30.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.81.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.82.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.00.91.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
13.015.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.43.94.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
5.214.215.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
10.216.623.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
5.711.612.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.31.31.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.01.41.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Heritage Park Healthcare and Rehabilitation's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (48.2% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

48.2% this home

No different from the national rate

US median of homes 51.5% · Utah: 40 better, 0 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 91 eligible stays.

Potentially preventable readmissions

8.9% this home

No different from the national rate

US median of homes 10.7% · Utah: 3 better, 0 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 103 eligible stays.

Infections that led to a hospital stay

6.9% this home

No different from the national rate

US median of homes 7.1% · Utah: 2 better, 0 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 64 eligible stays.

Self-care and mobility at discharge

63.3% this home

Median of homes: Utah63.5% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 60 residents counted.

Falls with major injury

0.0% this home

Median of homes: Utah0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 75 residents counted.

New or worsened pressure ulcers

5.9% this home

Median of homes: Utah1.3% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 75 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Utah100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 7 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: BEAVER VALLEY HOSPITAL. CMS links this home to The Ensign Group, a group of 344 nursing homes averaging 3.2 stars overall.

NameRoleTypeShareSince
Fletcher, JeffManaging control - governing bodyIndividual06/01/2017
Stelter, CaseyManaging control - governing bodyIndividual01/24/2018
Burnam, SoonCorporate officerIndividual06/01/2017
Keetch, ChadCorporate officerIndividual03/01/2011
Moss, TylerCorporate officerIndividual06/01/2017
West 5600 Healthcare LLCOperational/managerial controlOrganization06/01/2017
Fletcher, JeffOperational/managerial controlIndividual06/01/2017
Stelter, CaseyOperational/managerial controlIndividual01/24/2018
Ensign Services IncAdp of the SNFOrganization06/01/2017
Standard Bearer Healthcare Op, LPAdp of the SNFOrganization06/01/2017
The Ensign Group IncAdp of the SNFOrganization06/01/2017
West 5600 Health Holdings LLCAdp of the SNFOrganization06/01/2017
West 5600 Healthcare LLCAdp of the SNFOrganization03/03/2026
Fletcher, JeffAdp of the SNFIndividual06/01/2017
Stelter, CaseyAdp of the SNFIndividual01/24/2018

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 5 problems in this area, most recently on July 2, 2024: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on July 2, 2024: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on July 2, 2024: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on July 2, 2024: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.38 hours per resident per day, below the Utah average of 3.58.

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Common questions

What is Heritage Park Healthcare and Rehabilitation's Medicare star rating?
CMS rates Heritage Park Healthcare and Rehabilitation 3 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Heritage Park Healthcare and Rehabilitation get at its last inspection?
12 health deficiencies at the standard inspection on July 2, 2024. The Utah average is 8.8.
Has Heritage Park Healthcare and Rehabilitation been fined?
Yes. CMS lists 1 fine totaling $36,645 in the last three years.
Does Heritage Park Healthcare and Rehabilitation accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Heritage Park Healthcare and Rehabilitation?
CMS lists 15 owners and managers, and links the home to The Ensign Group. Legal business name: BEAVER VALLEY HOSPITAL.

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