Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 37 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
2J
3K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
20D
9E
1F
Potential for minimal harm
0A
0B
0C
June 30, 2026Complaint inspection · 3 citations
- E
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure residents' right to retain and use their personal possessions. The facility did not return or replace missing personal items for two residents (Rooms #127 W and #111 P) out of two reviewed for missing belongings.
- E
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on record review and interview, the facility failed to ensure sufficient nursing staff to provide adequate supervision and prevent accidents. On 06/28/2026 during the 11 PM-7 AM shift, the facility assigned only one Certified Nursing Assistant (CNA) to the East Unit and one CNA to the Reflections Unit, affecting three residents (Residents #30, #117-P, and #111-P) out of three residents interviewed regarding staffing concerns. Residents reported delays in care and needing to rely on other residents for assistance due to inadequate staffing.
- E
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observations, interviews and record review, the facility failed to maintain resident rooms in a safe, functional, and comfortable condition by not ensuring air conditioning (A/C) units were operational, adequately sealed, and free of environmental contaminants, and free from bio growth, in two units (100 and 200) out of three units observed. This resulted in room temperatures exceeding 81 degrees Fahrenheit and unsealed wall openings exposing residents to outside elements.
June 11, 2026Complaint inspection · 5 citations
- G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interviews and record review, the facility failed to reevaluate and reassess interventions to prevent falls for one resident (#2) out of three reviewed. This resulted in Resident #2 sustaining a head laceration and transfer to acute setting for further evaluation.
- E
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations and interviews, the facility did not ensure adequate supply of linens for two (100 and 200) out of three units in the facility.
- D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on interviews and record review the facility failed to ensure advanced directives were implemented as requested for one resident (#2) out of three reviewed.
- D
Respond appropriately to all alleged violations.
Inspectors wroteBased on record review, observations, and staff interviews, the facility failed to fully implement its abuse prevention policy by not preventing Resident #11 from further accessing alleged victims and by not implementing effective interventions to protect other residents from additional abuse for two residents (#9 and #12) of three residents sampled.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observations, record review, and interviews the facility failed to assess and monitor one (Resident #10) of one resident following an off-campus accident resulting in a transfer to an acute care facility by emergency services for examination and testing.
October 13, 2025Complaint inspection · 1 citation
- E
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interviews and record reviews the facility failed to ensure residents received treatment and care in accordance with professional standards of practice, related to failure to ensure weekly skin checks were completed for two residents (#2 and #3) of three sampled residents.
June 12, 2025Complaint inspection · 2 citations
- E
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review, the facility failed to provide wound care for three residents (#2, #3, and #4) of three residents reviewed.
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review and interviews, the facility did not ensure medical records were completed and accurate for one resident (#2) out of three sampled residents.
February 27, 2025Complaint inspection · 1 citation
- D
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to provide a therapeutic diet according to physician orders for two residents (#1 and #25) out of four residents reviewed.
January 16, 2025Complaint inspection · 2 citations
- G
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on record review and interviews, the facility failed to protect residents' rights to be free from verbal and physical abuse perpetrated by a staff member (Staff J, Certified Nursing Assistant) toward two residents (#11 and #12) of seventy-four residents in the facility. On 12/20/2024, Staff J, Certified Nursing Assistant (CNA) was witnessed by Staff I, CNA slapping Resident #11 and Resident #12 on the legs, sides of their bodies, and buttocks during care. Staff I, CNA failed to report the abuse until three days after the event, leaving other facility residents at risk of further verbal and physical abuse.
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interviews and record reviews, the facility failed to report an incident of verbal and physical abuse perpetrated by a staff member (Staff J, Certified Nursing Assistant) toward two residents (#11 and #12) of seventy-four residents in the facility.
October 2, 2024Standard inspection · 12 citations
- F
Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review, interview the facility failed to ensure an effective infection prevention control program was maintained related to: 1. not reporting rashes to the local health department and not ensuring four residents (#62, #46, #12 and #22) received appropriate testing for a possible contagious epidermal condition out of four residents reviewed, 2. not ensuring a blood stained pillow case was changed for one resident (#13) of one resident reviewed with a bloodborne pathogen, and 3. not following the infection control practice of sanitizing equipment after use for one resident (#2) of five residents observed during medication administration.
- E
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations, interviews, and record review the facility did not ensure a clean, safe, sanitary, and homelike environment for five resident rooms (#113, #123, #214, #222 and #223), nine resident bathrooms (#122, #213, #214, #215, #216, #218, #219, #221, and #223), one shower room (West Wing), one housekeeping closet (West Wing) and two halls located on the [NAME] Wing during four of four days observed (09/23/24, 09/24/24 and 10/01/24 and 10/2/24).
- E
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, interview and record review the facility did not ensure accurate accountability and storage of controlled medications in two (East Cart 1, East Cart 2) out of three medication carts inspected.
- E
Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure the medication error rate was less than 5.00%. Thirty-five medication administration opportunities were observed, and ten errors were identified for four residents (#4, #67, #11, #2) out of five residents observed. These errors constituted a 28.57% medication error rate.
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observations, interviews and record review, the facility failed to ensure three residents (#8, #3 and #27) observed for assisted dining in two (100 and 200) of two halls received a dignified dining experience.
- D
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Inspectors wroteBased on interviews and record review, the facility failed to honor a resident's right to receive a written notification for a room change before the change was made for one (#51) of one resident sampled.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure wound care was provided per physician orders for one resident (#13) of two residents reviewed for wound care treatment.
- D
Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wrote2. On 09/24/24 at 12:31 p.m. Resident #39 was observed lying in bed with oxygen tubing in place via a nasal cannula. The tubing was connected to the oxygen concentrator sitting next to the bed, with a piece of tape wrapped around the tube and with the date of 9/16/2024 (Monday). (Photographic Evidence Obtained) An interview was conducted with Staff C, Licensed Practical Nurse (LPN) on 09/24/24 at 2:00 p.m. Staff C, LPN stated the tubing is changed on the night shift, and she was not sure of the process. Staff C, LPN confirmed Resident #39 was on continuous oxygen and the date on the tape was 9/16/2024. Review of Resident #39's physician order summary revealed an order, dated 8/6/24, for oxygen tubing and oxygen bag to be changed every Thursday on night shift. Review of the facility policy and procedures titled, Oxygen, with a revision date of 08/2023 revealed: Policy: [...]
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and record review the facility did not ensure medications were stored appropriately in one (East) out of two medication storage rooms, in one treatment cart (Reflection Hallway), and three (East 1 Cart, East 2 Cart and [NAME] Cart) out of 5 medication carts.
- D
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Inspectors wroteBased on observations, interviews and record review, the facility failed to ensure meal preferences were honored for one (#8) of eight residents sampled for dining in one hall (100) of two halls.
- D
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Inspectors wroteBased on record review and interview, facility failed to ensure hospice services were being provided in accordance with accepted professional standards and principles due to a lack of communication and documentation in the medical record for one (#27) of two residents reviewed.
- D
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspectors wroteBased on observations, record review, and interviews, the facility failed to ensure the Quality Assessment and Assurance (QAA) Committee developed and implemented action plans to correct deficient practices identified during a recertification and complaint survey conducted on 9/23/24 to 9/24/24 and 10/1/24 to 10/2/24 and a Federal Monitoring Health Comparative Survey conducted on 11/12/24 to 11/15/24 related to 1.) failing to provide a safe, clean, and homelike environment in twelve resident rooms and bathrooms (#100, #210, #213, #202, #221, #216, #223, #211, #203, #206, #111, and #220) out of sixteen observed, in one shower room (East shower room) out of two facility shower rooms observed, for one resident (#1) of 26 sampled residents related to unserviceable bedding, and did not ensure housekeeping carts were kept locked on one (West Wing) of two wings of the facility (F584), 2.) [...]
March 29, 2024Complaint inspection · 1 citation
- J
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on observations, interviews and record reviews, the facility failed to protect the resident's right to be free from neglect by not ensuring one (#3) out of 14 residents at risk for elopement with a known history of exit seeking behaviors, and an expressed desire to leave the facility, was provided supervision and services to prevent elopement. The facility failed to ensure the secured unit exit door and door alarms were operating properly, failed to check the surroundings when the exit door alarmed, and failed to account for the whereabouts of all elopement risk residents on 3/6/2024. Resident #3 exited the secured unit of the facility via a maglock alarming dining room exit door on 3/6/24 at approximately 3:45 PM and was located at approximately 5:30 p.m. 0.8 miles away. [...]
February 22, 2024Complaint inspection · 7 citations
- K
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on record review and interviews, the facility failed to protect resident's rights to eb free from medical neglect, failed to ensure individuals employed at the facility were licensed in accordance with applicable state laws to prevent medical neglect, when the facility failed to verify the identity, credentials, and licensure of an individual (Staff A) prior to employment as a registered nurse providing care and services for 19 shifts for 77 residents using a sample of 5 of 5 residents of the total 77 residents, Residents #6, #8, #4, #9, and #10. The failure of ensuring an individual is licensed as a registered nurse could result in the likelihood of harm and/or death to residents due to the lack of knowledge and education of medications and medication side effects. [...]
- K
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on record review and interview, the facility failed to ensure policies and procedures were implemented to prohibit and prevent medical neglect when failing to ensure individuals employed at the facility were licensed in accordance with applicable state laws, when the facility failed to verify the identity, credentials, and licensure of an individual (Staff A) prior to employment as a registered nurse providing care and services for 19 shifts for 77 residents using a sample of 5 of 5 residents of the total 77 residents, Residents #6, #8, #4, #9, and #10. The failure of ensuring an individual is licensed as a registered nurse could result in the likelihood of harm and/or death to residents due to the lack of knowledge and education of medications and medication side effects. [...]
- K
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Inspectors wroteBased on interview and record review, the facility administration failed to administer the facility in a manner to effectively and efficiently attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident when the facility administration failed to ensure an employee (Staff A) had a Level II Background Screening, failed to implement policies and procedures to verify the identity, credentials and licensure of an individual (Staff A) prior to employment as a licensed practical nurse providing care and services for 19 shifts for 77 residents using a sample of 5 of 5 residents of the total 77 residents, Residents #6, #8, #4, #9, and #10. [...]
- J
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review, interviews, and facility policies and procedures, the facility failed to ensure adequate supervision for post fall care for one (Resident #4) of one resident reviewed for falls of a total of eleven sampled residents.
- D
Plan the resident's discharge to meet the resident's goals and needs.
Inspectors wroteBased on observation, record review and interviews, the facility failed to develop a discharge or transfer plan for one (Resident #1) of one resident reviewed for discharge planning process.
- D
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on observation, record review and interview, the facility failed ensure pharmacy recommendations, approved by the physician, were acted upon for two (Resident #2 and #3) of three residents reviewed for unnecessary medications of a total of eleven sampled residents.
- D
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to utilize the Quality Assurance and Performance Improvement (QAPI) process to investigate, develop, and implement an effective Performance Improvement Plan (PIP) to ensure supervision and services to prevent elopement. During a survey conducted on 03/27/24 to 03/29/24 non-compliance was found for one (#3) of 14 residents at risk for elopement with a known history of cognitive impairment, exit seeking behaviors, and an expressed desire to leave the facility.
August 10, 2022Standard inspection · 2 citations
- D
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations, staff interview, and record review, the facility failed to ensure resident rooms with fall floor mats, were maintained and free from trip hazards during four of four days observed (8/7/2022, 8/8/2022, 8/9/2022, and 8/10/2022), affecting three (101, 104, and 105) of three resident rooms where fall mats were observed.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observations, interviews and record review, the facility failed to assess and develop care plan interventions for two (#64 and #26) of two residents who smoke.
April 30, 2021Standard inspection · 1 citation
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to dispose of expired medications found in one (East Hall) of two refrigerators located in one of two medication storage rooms sampled and failed to appropriately secure medications in one (Low [NAME] Hall) of four medications carts, and failed to store a schedule IV-controlled substance (10 vials) appropriately according to professional standards.
Fire safety inspections
7 fire safety citations on file: 3 on October 2, 2024, 3 on August 10, 2022, 1 on April 30, 2021.
Every fire safety citation7 citations
- D
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
K 222 · October 2, 2024 · Corrected (the home has a date of correction)
- D
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
K 741 · October 2, 2024 · Corrected (the home has a date of correction)
- D
Have generator or other power source capable of supplying service within 10 seconds.
K 918 · October 2, 2024 · Corrected (the home has a date of correction)
- D
Keep aisles, corridors, and exits free of obstruction in case of emergency.
K 211 · August 10, 2022 · Corrected (the home has a date of correction)
- D
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
K 741 · August 10, 2022 · Corrected (the home has a date of correction)
- D
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
K 929 · August 10, 2022 · Corrected (the home has a date of correction)
- D
Meet other general requirements.
K 200 · April 30, 2021 · Corrected (the home has a date of correction)