Landmark of Cicero Rehabilitation and Nursing Cent
5825 West Cermak Road, Cicero, IL 60804 · Cook County · (708) 656-9120
485 certified beds, about 272 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1995
CMS Care Compare ratings, data as of September 1, 2026 · CCN 145850 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 8, 2026, inspectors cited 19 health deficiencies (the Illinois average is 12.6, the national average 9.2).
Of 71 health citations since September 2023, 4 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $52,195 in the last three years; the largest was $52,195, and the latest is dated November 14, 2024.
Nurses and nurse aides worked 1.90 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 0.53 of those hours.
31.7% of nursing staff left within the year CMS measured (Illinois average 44.5%).
CMS links it to Infinity Healthcare Consulting, an affiliated group of 70 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 71 health citations on file.
July 21, 2026Complaint inspection · 9 citations
- F Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on observation, interview, and record review, the facility failed to implement its abuse prevention policy by: 1) failing to immediately protect R16 and all other residents after an allegation of staff-to-resident physical abuse was presented to facility administration; 2) failing to establish coordination between the facility's Quality Assurance and Performance Improvement (QAPI) program and the facility's abuse prevention program by tracking data of potential indicators of abuse; and 3) failing to develop plans of care for identified offenders that included recommendations made by the state police. These failures affect 3 residents (R16, R37, R63) in a sample of 68 residents. These failures have the potential to affect all 238 residents that reside in the facility and place all residents at risk for abuse.
- F Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure water temperatures for staff and visitors were at safe temperatures, failed to ensure dryer lint traps were clean to provide a safe environment for the residents and staff, and failed to provide clean homelike environment in the dining room and two community shower rooms on the fourth floor. These failures have the potential to affect all 238 residents residing at the facility and an indeterminate number of staff and visitors.
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide a linens for resident beds, failed to provide a safe environment, failed to ensure baseboards were free of holes and secured to the wall, failed to provide a clean environment in the resident's room that was free from debris, and failed to provide safe functioning air conditioners in resident rooms. These failures affected 11 residents (R2, R5, R12, R36, R38, R56, R65, R203, R218, R219, and R238) in a sample of 68 residents reviewed for home-like environment. Findings Include: 1. R12's Face sheet documents R12 is a [AGE] year-old female admitted to the facility on [DATE]. Diagnoses include Parkinsonism, Bipolar, Vascular dementia, and Personality Disorder. [...]
- E Ensure each resident receives an accurate assessment.
Inspectors wroteBased on interview and record review, the facility failed to complete assessments accurately and failed to complete the Minimum Data Set accurately in accordance with RAI guidelines. These failures affected four residents (R1, R2, R5, & R6) in a sample of 64.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on observation, interview, and record review, the facility failed to keep residents free from verbal/mental abuse. This failure affected three residents (R49, R140, R204 ) in a sample of 68 residents reviewed for abuse.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on observation, interview, and record review, the facility failed to report allegations of abuse to the State Survey Agency within regulatory reporting requirements and failed to report allegations of abuse to the Abuse Prevention Coordinator. These failures affected three residents (R16, R140, R204) in a sample of 68 residents.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on observation, interview, and record review, the facility failed to thoroughly investigate an allegation of staff-to-resident physical abuse. This failure affected one resident (R16) in a sample of 68 residents.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain one of six crash carts in the facility, with non-expired supplies and failed to stock the items in the crash cart checklist so the crash cart was complete and ready for emergency use. This failure has the potential to affect all forty residents on the eighth floor.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, to provide adequate supervision and interventions for a resident, R2, assessed as a smoker. This failure resulted in R2 sustaining a fall while unsupervised.
June 25, 2026Complaint inspection · 2 citations
- D Assure that each resident’s assessment is updated at least once every 3 months.
Inspectors wroteBased on interview and record review, the facility failed to ensure trauma screenings were documented as recommended and/or failed to conduct/document required abuse risk assessments per regulatory requirements for three of three residents (R1, R2, R3) reviewed for abuse/misappropriation of property.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview and record review, the facility failed to ensure comprehensive care plans include risk for abuse with preventive interventions for three of three residents (R1, R2, R3) reviewed for abuse/misappropriation of funds.
April 6, 2026Complaint inspection · 1 citation
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on interview and record review, the facility failed to provide a decision maker for a resident with severely impaired mental status. This failure affected one (R1) resident reviewed for residents' rights in the total sample of 4 residents.
March 4, 2026Complaint inspection · 1 citation
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interview and record review, the facility failed to ensure a resident's refusal of medications was care planned. This failure affected one (R2) resident reviewed for care plan in the total sample of 10 residents.
January 8, 2026Standard inspection, Complaint inspection · 19 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the dish machine had the correct concentration of chlorine to sanitize dishes, trays, and utensils; failed to ensure the floor of the dry storage room was kept clean and free of visible debris, mice droppings, and spilled grits. These failures have the potential to affect all 266 residents that receive oral food from the facility's kitchen.
- F Dispose of garbage and refuse properly.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that 2 of 3 outside dumpsters garbage disposal were covered with the lids. This failure has the potential to harbor rodents which could cause infection and affect all 266 residents in the facility.
- F Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the facility assessment was developed in accordance with all required information. This failure has the potential to affect all 266 residents that reside within the facility.
- F Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on observation, interview, and record review, the facility failed to have an effective pest control program to prevent and eliminate rodents/mice from the kitchen's dry storage area. This failure has the potential to affect all 266 residents in the facility.
- E Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure meals were served timely and failed to ensure dining room seating was available for four of 59 residents (R102, R108, R213, R241) in the sample reviewed for resident rights.
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interview, and record review, the facility failed to identify maintenance concerns, failed to document maintenance concerns/repairs, and failed to repair damaged ceilings/heater, for 54 (4th floor) residents reviewed for home-like environment.
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview and record review, the facility failed to develop and implement comprehensive, person-centered, and individualized fall care plans for four residents (R2, R8, R230, R253) with a history of falls. These failures have the potential to affect four residents (R2, R8, R230, and R253) reviewed for care plans in the total sample of 59 residents.
- E Provide activities to meet all resident's needs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide activities that are appropriate for the season. This failure affected one resident (R71) and has the potential to affect all 32 residents that reside within the 3rd floor dementia unit.
- E Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure medications were administered within regulatory requirements and failed to document medication administration timely for 8 of 59 residents (R24, R30, R88, R159, R245, R267, R276, R286) in the sample.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure medications were not accessible to unauthorized individuals, failed to ensure medication room doors were locked, failed to store medications in locked cabinets/refrigerators, failed to maintain the medication refrigerator temperature between 36F (Fahrenheit) to 46F, and failed to store refrigerated medications within the required temperature range. These failures have the potential to affect a total of 94 residents residing on 5th and 6th floors.
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure sufficient plates were available, failed to provide meals timely, failed to ensure hamburgers appeared palatable, failed to ensure steam table lids fit properly, and failed to maintain food temperatures within requirements to prevent food borne illness. These failures affect 54 (4th floor) residents.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to conduct hand hygiene prior to passing meal trays for four (R7, R57, R181, R211) of 59 residents reviewed for infection control.
- E Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that the sixth-floor men's resident shower room and the eighth floor east wing community shower room were maintained in a clean and sanitary condition; and failed to cover an open electric wire on the wall of the eighth floor. These failures have the potential to affect 71 residents on the sixth floor and 37 residents on the east wing of the eighth floor, reviewed for sanitary and safe environment.
- E Put firmly secured handrails on each side of hallways.
Inspectors wroteBased on observation, interview, and record review, the facility failed to secure handrails within hallways used by residents. This failure has the potential to affect all 32 residents that reside on the 3rd floor.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on observation, interview, and record review, the facility failed to accurately code Minimum Data Sets (MDS) in accordance with the Resident Assessment Instrument (RAI). This failure affected three residents (R9, R11, R71) reviewed for assessment accuracy in a sample of 59 residents.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure personal/hygiene care was provided to two of 59 dependent residents (R11, R40) in the sample reviewed for ADL care provided to dependent residents.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure alarms were functioning properly, failed to implement fall prevention interventions, and failed to provide supervision for two of 59 residents (R17, R230) in the sample reviewed for safety.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview, and record review, the facility failed to dispense the correct medication and failed to dispense the correct medication dose. There were 2 medication errors out of 25 opportunities, resulting in a 8% medication error rate. 1 resident (R24) in the medication administration sample was affected.
- D Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure adequate seating was available for one of 59 residents (R213) in the sample.
October 28, 2025Complaint inspection · 2 citations
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interview and record review, the facility failed to update one resident's falls care plan with new interventions to prevent or reduce the risk of further falls. This affected one of three residents (R1) reviewed for plan of care.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to effectively monitor/supervise residents in the dining room to prevent an avoidable accident. This affected one of three residents (R1) reviewed for supervision.
July 3, 2025Complaint inspection · 1 citation
- F Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain comfortable temperatures and failed to have a system in place to accurately take and record temperatures to ensure resident safety during extreme weather conditions. This failure has the potential to affect all 266 residents living in the facility.
June 6, 2025Standard inspection · 13 citations
- E Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, and record review, the facility failed to serve lunch to residents in the dining room at the same time as other residents seated at the same tables. This affected four of four residents (R192, R195, R258, and R260) reviewed for dignified dining experience in a sample of 63.
- E Ensure that residents are fully informed and understand their health status, care and treatments.
Inspectors wroteBased on observation, interview, and record review, the facility failed to obtain and document consent for participation in a pharmacy program, which included taking medication (descovy) for human immunodeficiency virus (HIV) pre exposure prophylaxis for four (R117, R129, R256, R258) of four residents reviewed for resident rights.
- E Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteDeficiencies at this level require more than one deficient practice statement. A. Based on interview and record review, the facility failed to conduct care plan meetings with residents and/or resident representatives quartely, and failed provide residents with an opportunity to participate in the development, review, and revision of their care plans. This failure affected six of seven residents (R9, R15, R149, R161, R211, and R255) reviewed for care planning in a sample of 63
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide the lunch meal served from the steam table at a temperature of at least 125 degrees Fahrenheit. This failure affected the 10 of 10 ( R51, R79, R176, R186,R192,R195, R222, R256,R258, R260) residents on the eighth floor nursing unit.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, interview, and record review, this facility failed to ensure there was a call light cord attached to the call light switch on the wall for a dependent resident. This affected one of three residents R161 reviewed for call light accessibility in a sample of 63.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the facility failed to report an allegation of staff to resident abuse to the State Agency. This affected one (R170) of three residents reviewed for abuse policy and procedure.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review and interview, facility staff failed to accurately code a Minimum Data Set (MDS) for residents. This affected three of three residents (R98, R46, R269) reviewed for accurate assessment in the total sample of 63.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to effectively monitor/supervise a resident with known history of wandering into other residents' rooms. This affected one of three residents (R255) reviewed for monitoring/supervision in a sample of 63.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview, and record review, the facility failed to serve double portions for one resident (R260) who was identified with a significant weight loss of 7.5 % in three months. This affected one of seven (R260) reviewed for significant unplanned weight loss This failure resulted in the R260 losing an additional unplanned five pounds in a month, and a total of 12.5% in six months.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on interview and record review, the facility failed to ensure the resident was free from unnecessary medications and with a diagnosis for the use of an anticoagulant. This affected one of one resident (R120) reviewed for unnecessary medications in the total sample of 63.
- D Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Inspectors wroteBased on observation, interview, and record review, the facility failed to check a resident's food allergy prior to meal service. This affected one of one residents (R192) reviewed for food allergies.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain separation between clean and soiled equipment, and failed to ensure staff and residents were not sharing drinks to prevent cross-contamination. This failure affected three residents ( R68, R161, and R178) out of four reviewed for infection control in a sample of 63.
- C Post nurse staffing information every day.
Inspectors wroteBased on interview and record review, the facility failed to post Nurse Staffing Data available for residents and visitors. This failure has the potential to affect all 267 residents in the facility.
May 1, 2025Complaint inspection · 2 citations
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the facility failed to report a physical abuse allegation to the State Agency. This failure applied to one (R1) of three residents reviewed for abuse.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on interview and record review, the facility failed to thoroughly investigate an allegation of resident to resident physical abuse. This failure applied to one (R1) of three residents reviewed for abuse.
April 7, 2025Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review the facility failed to perform a blood glucose check on a diabetic resident that was reporting symptoms of a low blood sugar for 1 of 3 residents (R1) reviewed for quality of care in the sample of 3.
January 23, 2025Standard inspection · 0 citations
November 14, 2024Complaint inspection · 3 citations
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility failed to ensure a cognitively impaired resident on an altered diet did not have access to a regular consistency sandwich. This failure resulted in R5 who was found choking and subsequently died. These failures resulted in an Immediate Jeopardy. The Immediate Jeopardy began on 10/12/24 when R5 experienced a choking episode and dying at the hospital on [DATE]. V1 (Administrator) was notified of the Immediate Jeopardy on 11/14/24 at 9:44 AM. This surveyor confirmed by observation, interview and record review that the Immediate Jeopardy was removed on 11/14/24; however, noncompliance remains at a Level 2 because additional time is needed to evaluate the implementation and effectiveness of the in-service training.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review the facility failed to ensure the treatment plans from an infectious disease practitioner and a dermatologist were implemented for a resident with a rash for 1 of 3 residents (R3) reviewed for quality of care in the sample of 13.
- D Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure a resident was served a no concentrated sweets diet as ordered by the physician for 1 of 3 residents (R3) reviewed for therapeutic diets in the sample of 13.
July 12, 2024Complaint inspection · 2 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview and record review the facility failed to reassess a resident's right and privileges to go out on pass. This applies to 1 of 9 residents (R3) reviewed for resident rights in the sample of 9.
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on interview and record review the facility failed to ensure resident funds were refunded after discharge to 1 of 3 residents (R1) reviewed for personal funds in the sample of 9.
April 1, 2024Complaint inspection · 1 citation
- B Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation, interview, and record review the facility failed to follow the menu and ensure residents received spiced peaches with the noon meal for all residents who receive meals in the facility.
February 1, 2024Complaint inspection · 1 citation
- F Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on observations, interview, and record review the facility failed to maintain an effective pest control program to support a sanitary environment and to enhance each residents' quality of life due to the continued presence of pests throughout the facility. This failure has the potential to impact all residents served by the dietary department.
November 8, 2023Complaint inspection · 5 citations
- G Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on observation, interview and record review the facility failed to utilize appropriate CPI technique by using excessive force while attempting to deescalate resident's behaviors and failed to prevent a resident-to-resident physical assault. This affected four of four residents (R1, R4, R3 R5) reviewed for abuse. This failure resulted in R1 being forced to the ground during CPI and R1 sustaining a right tibial plateau fracture. This failure also resulted in R5 being struck in the face by R3 with a closed fist unprovoked.
- G Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review the facility failed to follow physician referral orders for unilateral inguinal hernia. Failed to follow orders and schedule gastroenterologist appointment for rectal bleeding for six months. Failed to complete a comprehensive assessment after complaint of rectal bleeding, failed to test for occult stool. This affected one of three residents (R2) reviewed for quality of care. This failure resulted in R2 having a delay in evaluation of rectal bleeding and hernia repair surgery, from 4.14.23 to 10.19.23. On 10.19.23 R2 was sent to the local hospital to be evaluated, treated for hernia repair. R2 secondary diagnosis was diagnosed with 5.0 cm rectal tumor with metastasis to the regional lymph nodes, liver, and lungs.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interviews and records reviewed the facility failed to follow their abuse policy to report an alleged resident to resident physical assault. This affected two of four residents (R3, R5) reviewed for reporting abuse.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on interviews and records reviewed the facility failed to follow their abuse policy and investigate an alleged resident to resident physical assault. This affected two of four residents (R3, R5) reviewed for investigating physical abuse. Findings Include: R3 is [AGE] years old with diagnosis including but are not limited to Schizoaffect Disorder, Psychosis, and Anxiety. R5 is [AGE] years old with diagnosis including but are not limited to Schizoaffective Disorder, Bipolar type, Conduct Disorder, On 11/1/23 at 1:17PM V3, Security, said R3 was using both fists, throwing punches. V3 said R3 was hitting R5 on his face. V3 said R5 just said stop but didn't do anything else. V3 said I took R3 to the desk with the nurse. V3 said R3 got to swinging on the other guy. V3 said I saw R3 hit R5 like 4 hits before we intervened. V3 said V2 assisted him with R3. [...]
- D Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Inspectors wroteBased on interview and record review the facility failed to follow their physician visits policy by not developing a treatment plan for a refusal of hernia surgery and the physician failed to document the resident refusal of treatment and services for a rectal bleed for approximately 8 months. This failure affected one of three residents (R2) reviewed for physician services. This failure resulted in R2 being sent to the hospital being diagnosed with 5.0 cm rectal tumor with metastasis to the regional lymph nodes, liver, and lungs.
October 27, 2023Complaint inspection · 2 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview and record review the facility failed to follow their resident rights policy to provide safety and good care for 1 of 3 residents (R4) reviewed for dental care in a sample of 13.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation interview and record review the facility failed to follow its' policy and procedure for Activities of Daily Living (ADL) Care by not giving residents routine daily and night care by a certified nursing assistant (CNA) for 1 of 3 residents (R6) reviewed for ADL care in a sample of 13.
October 8, 2023Complaint inspection · 1 citation
- G Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on observation, interviews and record review, the facility failed to prevent an incident of resident-to-resident physical assault that resulted in injury and psychosocial harm to R2, as the facility failed to follow their abuse policy by preventing physical abuse for one resident as a result of a physical attack by a peer (R1). This failure resulted in R2 sustaining swelling and bruising to his left upper lip and right eye, along with a cut to the bridge of his nose and caused psychosocial harm to R2 as he verbalized fear and feeling scared of another peer attacking him, which makes him not feel safe at the facility.
September 28, 2023Complaint inspection · 5 citations
- E Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Inspectors wroteBased on interviews and record reviews, the facility failed to establish the rationale for transfers and discharges; failed to communicate and implement the discharge process accordingly for residents with mental illness and medical conditions. These failures affected 54 (R4, R7, R10 - R25, R28, R35 - R42, R45 - R54, R56 - R72) of 54 residents in the sample of 87 reviewed for transfers and discharges.
- E Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on interview and record review, the facility failed to adequately notify the power of attorney and resident representative when transferring and/or discharging residents. This failure applied to eight (R11, R15, R16, R37, R54, R57, R58, and R61) of 87 residents reviewed for transfer and discharge.
- E Prepare residents for a safe transfer or discharge from the nursing home.
Inspectors wroteBased on interviews and record reviews, the facility failed to provide residents with sufficient preparation and orientation prior to transfer and/or discharge. This failure applied to eight (R10, R11, R15, R16, R18, R23, R36, and R37) of 54 residents in the sample of 87 reviewed for transfers and discharges.
- E Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on interviews and record reviews, the facility failed to provide residents with required bed hold notice upon transfer to the hospital. This failure applied to nine (R31, R43, R73, R74, R75, R76, R78, R79 and R80) of 16 residents in the sample of 87 reviewed for bed-hold policy.
- E Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Inspectors wroteBased on interview and record review, the facility failed to provide a completed and accurate discharge summary for residents upon discharge from the facility. This failure applied to 50 (R4, R10, R11, R12, R13, R14, R15, R16, R17, R18, R21, R22, R28, R35, R36, R37, R38, R39, R40, R41, R42, R45, R46, R47, R48, R49, R50, R51, R52, R53, R54, R56, R57, R58, R59, R60, R61, R62, R63, R64, R65, R66, R67, R68, R69, R70, R71, R72, R85, R87) of 87 residents reviewed for proper discharge.
Fire safety inspections
20 fire safety citations on file: 5 on January 8, 2026, 8 on June 6, 2025, 7 on January 23, 2025.
Every fire safety citation20 citations
- E Provide rooms that can be unlocked from inside without a key.
- E Have properly located and lighted "Exit" signs.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Install corridor and hallway doors that block smoke.
- E Ensure proper usage of power strips and extension cords.
- F Conduct risk assessment and an All-Hazards approach.
- F Have an enclosure around a vertical opening shaft.
- F Install an approved automatic sprinkler system.
- F Inspect, test, and maintain automatic sprinkler systems.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Have exits that are accessible at all times.
- E Install corridor and hallway doors that block smoke.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have a battery powered remote alarm panel in a location accessible by operating personnel.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Have an enclosure around a vertical opening shaft.
- E Have approved installation, maintenance and testing program for fire alarm systems.
- E Install corridor and hallway doors that block smoke.
- E Meet requirements for the installation and maintenance of electrical systems.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| November 14, 2024 | Fine | $52,195 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Illinois | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 1.90 | 3.45 | 3.86 |
| Registered nurses | 0.53 | 0.72 | 0.69 |
| All nursing staff on weekends | 1.73 | 3.07 | 3.42 |
| Nurse aides | 0.91 | ||
| Licensed practical nurses | 0.45 | ||
| Nursing staff turnover (share who left in a year) | 31.7% | 44.5% | 45.8% |
| Registered nurse turnover | 19.2% | 41.8% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.42 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 1.96 on weekdays and 1.73 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 1.80 in April to June 2025 to 1.90 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 1.90 | 0.53 | 1.96 | 1.73 | 0.0% | 0 of 90 | 272 |
| Oct to Dec 2025 | 1.83 | 0.54 | 1.89 | 1.67 | 0.1% | 0 of 92 | 276 |
| Jul to Sep 2025 | 1.79 | 0.51 | 1.88 | 1.58 | 0.1% | 0 of 92 | 267 |
| Apr to Jun 2025 | 1.80 | 0.49 | 1.88 | 1.58 | 0.0% | 0 of 91 | 266 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Illinois, Jan to Mar 2026 | 3.26 | 0.65 | 3.40 | 2.92 | 5.4% | 0.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Illinois
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Illinois, all employers | |||
| CNAs (nursing assistants) | $22.10 | $18.95 to $23.26 | 68,640 |
| LPNs and LVNs | $36.06 | $30.57 to $38.25 | 17,440 |
| Registered nurses | $46.15 | $38.47 to $50.94 | 138,910 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Illinois | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 2.2 | 13.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.3 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.2 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.7 | 3.1 | 3.2 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 3.3 | 14.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.7 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 87.8 | 21.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 28.5 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 13.9 | 13.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.8 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 2.2 | 1.8 |
Owners and operators
Legal business name: CITY VIEW MULTICARE CENTER LLC. CMS links this home to Infinity Healthcare Consulting, a group of 70 nursing homes averaging 2.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Dipaolo, Carrie | W-2 managing employee | Individual | 02/01/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 14 problems in this area, most recently on July 21, 2026: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 14 problems in this area, most recently on July 21, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 11 problems in this area, most recently on July 21, 2026: "Develop and implement policies and procedures to prevent abuse, neglect, and theft."
- When is the care plan meeting, and can family attend it?Inspectors cited 10 problems in this area, most recently on July 21, 2026: "Ensure each resident receives an accurate assessment."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 1.73 hours per resident per day, below the Illinois average of 3.07.
Other nursing homes nearby
- Alden Town Manor Rehab & HCC Cicero, 1.3 mi · 1 of 5 stars · 50 citations
- Austin Oasis, the Chicago, 1.4 mi · 1 of 5 stars · 72 citations
- Ryze West Chicago, 2 mi · 2 of 5 stars · 73 citations
- Complete Care at the Boulevard Chicago, 2.2 mi · 1 of 5 stars · 81 citations
- Nexus at Berwyn Berwyn, 2.4 mi · 1 of 5 stars · 54 citations
- Little Village Nrsg & Rhb Ctr Chicago, 2.7 mi · 1 of 5 stars · 58 citations
- West Suburban Medical Ctr Oak Park, 2.8 mi · 4 of 5 stars · 14 citations
- Aperion Care Forest Park Forest Park, 2.9 mi · 1 of 5 stars · 74 citations
Illinois contacts for a concern about a nursing home
These are the official offices in Illinois. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Illinois Department of Public Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Illinois Long-Term Care Ombudsman Program, Illinois Department on Aging, 1-800-252-8966. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: IDPH Quarterly Reports of Nursing Home Violators, where Illinois publishes its own records on licensed homes.
Common questions
- What is Landmark of Cicero Rehabilitation and Nursing Cent's Medicare star rating?
- CMS does not give Landmark of Cicero Rehabilitation and Nursing Cent an overall star rating in the data as of September 1, 2026.
- How many deficiencies did Landmark of Cicero Rehabilitation and Nursing Cent get at its last inspection?
- 19 health deficiencies at the standard inspection on January 8, 2026. The Illinois average is 12.6.
- Has Landmark of Cicero Rehabilitation and Nursing Cent been fined?
- Yes. CMS lists 1 fine totaling $52,195 in the last three years.
- Does Landmark of Cicero Rehabilitation and Nursing Cent accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Landmark of Cicero Rehabilitation and Nursing Cent?
- CMS lists 1 owner or manager, and links the home to Infinity Healthcare Consulting. Legal business name: CITY VIEW MULTICARE CENTER LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.