Home / Pennsylvania / Hamburg
Laurel Center
125 Holly Road, Hamburg, PA 19526 · Berks County · (610) 562-2284
130 certified beds, about 119 residents a day · For profit - Corporation · Medicare and Medicaid since 1977
CMS Care Compare ratings, data as of September 1, 2026 · CCN 395408 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on September 13, 2024, inspectors cited 1 health deficiency (the Pennsylvania average is 10, the national average 9.2).
Of 9 health citations since November 2022, 2 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $76,918 in the last three years; the largest was $76,918, and the latest is dated January 29, 2026.
Nurses and nurse aides worked 3.45 hours per resident per day, against 3.89 across Pennsylvania and 3.86 nationally. Registered nurses accounted for 0.57 of those hours.
34.9% of nursing staff left within the year CMS measured (Pennsylvania average 44.5%).
CMS links it to Genesis Healthcare, an affiliated group of 184 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.
January 29, 2026Complaint inspection · 2 citations
- K Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on facility policy review, clinical record review, review of facility documentation, staff interview, and resident interview, it was determined that the facility failed to ensure that residents were free from sexual abuse for one of six sampled residents (Resident 1) and on one of two nursing units (North Hall). This failure resulted in an Immediate Jeopardy situation.
- G Provide care or services that was trauma informed and/or culturally competent.
Inspectors wroteBased on clinical record review, review of facility documentation, and resident interview, it was determined that the facility failed to assess triggers and develop and implement an individualized person-centered plan to render trauma informed care for a resident who was at risk for re-traumatization resulting in psychosocial harm for one resident. (Resident 1)
May 30, 2025Complaint inspection · 1 citation
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and staff interview, it was determined that the facility failed to store and prepare food under sanitary conditions in the kitchen.
September 13, 2024Standard inspection · 1 citation
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on clinical record review and observation, it was determined that the facility failed to provide assistance with dining in a manner that promoted and maintained dignity for two of 25 sampled residents. (Residents 23, 46)
October 12, 2023Standard inspection · 4 citations
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on clinical record review, observation, and resident interview, it was determined that the facility failed to provide assistance with bathing and dressing for one of 24 sampled residents. (Resident 38)
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation and staff interview, it was determined that the facility failed to ensure that the environment remained free of accident hazards on one of two nursing units. (North Hall)
- C Dispose of garbage and refuse properly.
Inspectors wroteBased on observation, it was determined that the facility failed to dispose of garbage and refuse properly.
- B Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on review of resident council minutes, observation, and resident and staff interview, it was determined that the facility failed to ensure that the food served was palatable on one of two nursing units (South Hall) and for three of 24 sampled residents. (Residents 14, 63, 81)
November 17, 2022Standard inspection · 1 citation
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation and interview, it was determined that the facility failed to ensure that a call bell was accessible for one of 30 sampled residents. (Resident 90)
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| January 29, 2026 | Fine | $76,918 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Pennsylvania | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.45 | 3.89 | 3.86 |
| Registered nurses | 0.57 | 0.79 | 0.69 |
| All nursing staff on weekends | 3.21 | 3.53 | 3.42 |
| Nurse aides | 1.90 | ||
| Licensed practical nurses | 0.98 | ||
| Nursing staff turnover (share who left in a year) | 34.9% | 44.5% | 45.8% |
| Registered nurse turnover | 29.4% | 39.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.58 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.55 on weekdays and 3.21 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 9.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.34 in April to June 2025 to 3.45 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.45 | 0.57 | 3.55 | 3.21 | 9.8% | 0 of 90 | 119 |
| Oct to Dec 2025 | 3.46 | 0.56 | 3.54 | 3.25 | 11.5% | 0 of 92 | 114 |
| Jul to Sep 2025 | 3.43 | 0.59 | 3.53 | 3.20 | 3.1% | 0 of 92 | 110 |
| Apr to Jun 2025 | 3.34 | 0.62 | 3.46 | 3.06 | 6.1% | 0 of 91 | 115 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Pennsylvania, Jan to Mar 2026 | 3.69 | 0.65 | 3.82 | 3.34 | 11.3% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Pennsylvania | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 22.5 | 16.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.5 | 1.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.3 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 29.1 | 17.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.5 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 7.6 | 17.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 13.9 | 22.5 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 7.2 | 9.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.3 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.5 | 1.2 | 1.8 |
Owners and operators
Legal business name: 125 HOLLY ROAD OPERATIONS LLC. CMS links this home to Genesis Healthcare, a group of 184 nursing homes averaging 2.3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Genesis Pa Holdings LLC | 5% or greater direct ownership interest | Organization | 100% | 09/07/2007 |
| Fc-Gen Operations Investment LLC | 5% or greater indirect ownership interest | Organization | 12/01/2012 | |
| Gen Operations I LLC | 5% or greater indirect ownership interest | Organization | 12/01/2012 | |
| Gen Operations II LLC | 5% or greater indirect ownership interest | Organization | 12/01/2012 | |
| Genesis Healthcare Inc | 5% or greater indirect ownership interest | Organization | 02/02/2015 | |
| Genesis Healthcare LLC | 5% or greater indirect ownership interest | Organization | 12/01/2012 | |
| Genesis Holdings LLC | 5% or greater indirect ownership interest | Organization | 02/02/2015 | |
| Genesis Operations LLC | 5% or greater indirect ownership interest | Organization | 09/07/2007 | |
| Ghc Holdings LLC | 5% or greater indirect ownership interest | Organization | 09/07/2007 | |
| Senior Care Genesis LLC | 5% or greater indirect ownership interest | Organization | 12/01/2012 | |
| Sun Healthcare Group Inc | 5% or greater indirect ownership interest | Organization | 02/02/2015 | |
| Whitman, Arnold | 5% or greater indirect ownership interest | Individual | 12/01/2012 | |
| Whitman, Arnold | Corporate director | Individual | 12/01/2012 | |
| Berg, Michael | Corporate officer | Individual | 12/01/2012 | |
| Koch, Cheryl | Operational/managerial control | Individual | 01/30/2022 | |
| Genesis Operations LLC | Adp of the SNF | Organization | 02/10/2025 | |
| Koch, Cheryl | Adp of the SNF | Individual | 01/30/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on January 29, 2026: "Provide care or services that was trauma informed and/or culturally competent."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on May 30, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on September 13, 2024: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on January 29, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.21 hours per resident per day, below the Pennsylvania average of 3.53.
Other nursing homes nearby
- Orwigsburg Nursing and Rehabilitation Center Orwigsburg, 8.4 mi · 3 of 5 stars · 12 citations
- Berks Heim Nursing & Rehabilitation Leesport, 8.4 mi · 5 of 5 stars · 9 citations
- Seton Manor Nursing and Rehabilitation Center Orwigsburg, 8.7 mi · 4 of 5 stars · 17 citations
- Rosewood Rehabilitation and Nursing Center Schuylkill Haven, 9.9 mi · 4 of 5 stars · 4 citations
- Edenbrook of Greenwood Hill Pottsville, 12.8 mi · 2 of 5 stars · 46 citations
- Laureldale Skilled Nursing and Rehabilitation Cent Laureldale, 12.9 mi · 3 of 5 stars · 29 citations
- Willow Brook Rehabilitation and Healthcare Center Kutztown, 13 mi · 2 of 5 stars · 7 citations
- Schuylkill Center Pottsville, 13.1 mi · 2 of 5 stars · 34 citations
Pennsylvania contacts for a concern about a nursing home
These are the official offices in Pennsylvania. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Pennsylvania Department of Health, Division of Nursing Care Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Pennsylvania Long-Term Care Ombudsman Program, Department of Aging, 717-783-8975. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Pennsylvania Department of Health Nursing Care Facility Locator, where Pennsylvania publishes its own records on licensed homes.
Common questions
- What is Laurel Center's Medicare star rating?
- CMS rates Laurel Center 3 out of 5 stars overall, with 2 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Laurel Center get at its last inspection?
- 1 health deficiency at the standard inspection on September 13, 2024. The Pennsylvania average is 10.
- Has Laurel Center been fined?
- Yes. CMS lists 1 fine totaling $76,918 in the last three years.
- Does Laurel Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Laurel Center?
- CMS lists 17 owners and managers, and links the home to Genesis Healthcare. Legal business name: 125 HOLLY ROAD OPERATIONS LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.