Home / Tennessee / Chattanooga
1502 McDonald Road, Chattanooga, TN 37412 · Hamilton County · (423) 894-1254
108 certified beds, about 84 residents a day · For profit - Corporation · Medicare since 2017
CMS Care Compare ratings, data as of September 1, 2026 · CCN 445528 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on August 21, 2025, inspectors cited 5 health deficiencies (the Tennessee average is 4.4, the national average 9.2).
None of its 14 health citations since July 2022 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.43 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 0.81 of those hours.
48.0% of nursing staff left within the year CMS measured (Tennessee average 48.9%).
CMS links it to Life Care Centers of America, an affiliated group of 194 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 14 health citations on file.
Inspectors wroteBased on facility policy review, observation, and interview, the facility failed to ensure temperatures for the kitchen beverage cooler and high temperature dishwasher were maintained at the recommended temperature to minimize growth of microorganisms.
Inspectors wroteBased on facility policy review, medical record review, observation, and interview, the facility failed to properly store a nebulizer mask (a drug delivery device used to administer medication in the form of a mist which is inhaled into the lungs) for 2 residents (Resident #94 and Resident #115) of 5 sampled residents.
Inspectors wroteBased on facility policy review, medical record review, and interview, the facility failed to ensure assessment for contraindications to COVID-19 vaccines were documented in the medical record for 1 resident (Resident #1) of 5 residents reviewed for immunizations.
Inspectors wroteBased on facility policy review, medical record review, observations, and interviews the facility failed to ensure enhanced barrier precautions were followed for 1 resident (Resident #104) of 16 residents reviewed for enhanced barrier precautions (EBP).
Inspectors wroteBased on facility policy review, medical record review, and interview the facility failed to assess 2 residents (Residents #1 and #10) for medical contraindications prior to providing the Influenza vaccine of 5 residents reviewed for immunizations.
Inspectors wroteBased on facility policy review, review of the Resident Assessment Instrument (RAI) Manual 3.0, medical record review, observations, and interviews, the facility failed to accurately complete a Minimum Data Set (MDS) assessment for 2 residents (Resident #25 and #11) of 18 residents reviewed for MDS assessments.
Inspectors wroteBased on facility policy review, medical record review, and interview, the facility failed to resubmit a Pre-admission Screening and Resident Review (PASARR) after new mental health diagnoses were identified for 1 resident (Resident #44) of 12 residents reviewed for PASARR.
Inspectors wroteBased on facility policy review, medical record review, and interview, the facility failed to ensure a Pre-admission Screening and Resident Review (PASARR) was accurate upon admission for 1 resident (Resident #11) of 12 residents reviewed for PASARR.
Inspectors wroteBased on policy review, medical record review, and interview, the facility failed to implement a comprehensive care plan to reflect a Post Traumatic Stress Disorder (PTSD) diagnosis for 1 (Resident #24) of 18 residents reviewed for care plans.
Inspectors wroteBased on facility policy review, medical record review, observations, and interview the facility failed to secure medications for 1 resident (Resident #7) of 18 residents screened for accidents and hazards.
Inspectors wroteBased on facility policy review, medical record review, interview, and observation, the facility failed to follow a physician's order for fluid restrictions for 2 residents (#16 and #38) of 3 residents reviewed for fluid restrictions and failed to obtain weights as ordered for 1 resident (#16) of 3 residents reviewed for weights.
Inspectors wroteBased on facility policy review, medical record review, observation, and interview, the facility failed to develop a care plan for 2 residents (#10 and #27) of 18 residents reviewed for care plans.
Inspectors wroteBased on facility policy review, medical record review, observations, and interviews, the facility failed to follow a physician's order in obtaining a follow up urology (branch of medicine concerned with the function of the urinary system) appointment to assess an indwelling urinary catheter (a tube inserted into the bladder that remains in place to provide continuous urinary drainage) for 1 resident (#10) of 4 residents reviewed for urinary catheters.
Inspectors wroteBased on facility policy review, medical record review, and interview, the facility failed to maintain a completed Physician Order for Scope of Treatment (POST) form in the medical record for 1 resident (#10), and failed to obtain a physician's order for an accurate code status for 1 resident (#30) of 18 residents reviewed for Advance Directives.
5 fire safety citations on file: 2 on June 5, 2024, 3 on July 20, 2022.
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Tennessee | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.43 | 3.80 | 3.86 |
| Registered nurses | 0.81 | 0.60 | 0.69 |
| All nursing staff on weekends | 4.07 | 3.31 | 3.42 |
| Nurse aides | 2.37 | ||
| Licensed practical nurses | 1.25 | ||
| Nursing staff turnover (share who left in a year) | 48.0% | 48.9% | 45.8% |
| Registered nurse turnover | 47.1% | 43.2% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.28 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.57 on weekdays and 4.07 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.30 in April to June 2025 to 4.43 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.43 | 0.81 | 4.57 | 4.07 | 0.0% | 0 of 90 | 84 |
| Oct to Dec 2025 | 4.39 | 0.74 | 4.55 | 3.96 | 0.0% | 0 of 92 | 86 |
| Jul to Sep 2025 | 4.25 | 0.75 | 4.46 | 3.71 | 0.0% | 0 of 92 | 86 |
| Apr to Jun 2025 | 4.30 | 0.79 | 4.47 | 3.87 | 0.0% | 0 of 91 | 83 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Tennessee, Jan to Mar 2026 | 3.75 | 0.56 | 3.95 | 3.27 | 4.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Tennessee, all employers | |||
| CNAs (nursing assistants) | $18.27 | $17.09 to $19.66 | 27,040 |
| LPNs and LVNs | $28.31 | $23.64 to $30.12 | 20,830 |
| Registered nurses | $39.18 | $36.28 to $45.79 | 72,200 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Tennessee | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 8.7 | 14.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 7.3 | 3.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.1 | 1.7 | 1.6 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.1 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 40.0 | 16.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 20.4 | 22.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 5.4 | 11.2 | 12.0 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Life Care Center of East Ridge's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (67.0% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
67.0% this home
Better than the national rate
US median of homes 51.5% · Tennessee: 62 better, 16 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 494 eligible stays.
9.8% this home
No different from the national rate
US median of homes 10.7% · Tennessee: 1 better, 7 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 498 eligible stays.
5.4% this home
No different from the national rate
US median of homes 7.1% · Tennessee: 2 better, 1 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 315 eligible stays.
73.9% this home
Median of homes: Tennessee58.3% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 211 residents counted.
0.3% this home
Median of homes: Tennessee0.8% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 361 residents counted.
5.3% this home
Median of homes: Tennessee1.6% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 360 residents counted.
100.0% this home
Median of homes: Tennessee98.7% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 82 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: EAST RIDGE SNF OPERATIONS, LLC. CMS links this home to Life Care Centers of America, a group of 194 nursing homes averaging 3.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Developers Investment Company Inc | Direct ownership interest | Organization | 12/02/2016 | |
| Preston, Forrest | Direct ownership interest | Individual | 12/02/2016 | |
| Preston, Forrest | Indirect ownership interest | Individual | 12/01/2016 | |
| Center, Parker | Managing control - governing body | Individual | 01/21/2021 | |
| Jones, Charlene | Managing control - governing body | Individual | 01/09/2024 | |
| Solomon, Jennifer | Managing control - governing body | Individual | 05/01/2019 | |
| Cross, Cindy | Corporate officer | Individual | 12/13/2016 | |
| Henry, Terry | Corporate officer | Individual | 12/13/2016 | |
| Lay, Lisa | Corporate officer | Individual | 02/09/2018 | |
| Swanker, Richard | Corporate officer | Individual | 12/13/2016 | |
| Thurmond, Joan | Corporate officer | Individual | 12/13/2016 | |
| Developers Investment Company Inc | Operational/managerial control | Organization | 12/02/2016 | |
| Life Care Centers of America, Inc. | Operational/managerial control | Organization | 12/13/2016 | |
| Bryce, Marian | Operational/managerial control | Individual | 10/22/2020 | |
| Center, Parker | Operational/managerial control | Individual | 01/21/2021 | |
| Fletcher, Todd | Operational/managerial control | Individual | 12/13/2024 | |
| Jones, Charlene | Operational/managerial control | Individual | 01/09/2024 | |
| Preston, Aubrey | Operational/managerial control | Individual | 12/13/2024 | |
| Solomon, Jennifer | Operational/managerial control | Individual | 05/01/2019 | |
| Ziegler, James | Operational/managerial control | Individual | 12/13/2024 | |
| Life Care Centers of America, Inc. | Adp of the SNF | Organization | 02/27/2025 | |
| Bryce, Marian | Adp of the SNF | Individual | 02/27/2025 | |
| Center, Parker | Adp of the SNF | Individual | 02/27/2025 | |
| Preston, Forrest | Adp of the SNF | Individual | 03/03/2017 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
These are the official offices in Tennessee. NursingHomeClear cannot take or act on complaints.