Tennova Newport Convalescent Center
450 College St., Newport, TN 37821 · Cocke County · (423) 625-2195
56 certified beds, about 47 residents a day · For profit - Corporation · Medicaid since 1974
CMS Care Compare ratings, data as of September 1, 2026 · CCN 44E132 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 8, 2023, inspectors cited 1 health deficiency (the Tennessee average is 4.4, the national average 9.2).
None of its 8 health citations since November 2018 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.37 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 0.87 of those hours.
36.6% of nursing staff left within the year CMS measured (Tennessee average 48.9%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.
June 18, 2026Complaint inspection · 1 citation
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on review of facility policy, medical record review, review of facility investigation, and interview, the facility failed to report an allegation of abuse to the State Survey Agency for 2 residents (#1) and (#2) of 7 residents reviewed for abuse.
March 8, 2023Standard inspection · 1 citation
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on medical record review, observation, and interview, the facility failed to obtain a physician's order to maintain and specify frequency of catheter care for an indwelling urinary catheter for 1 resident (Resident #15) of 3 residents reviewed for indwelling urinary catheters.
October 23, 2019Standard inspection · 4 citations
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on facility policy review, medical record review, observation, and interview, the facility failed to follow infection control practices for isolation precautions for 2 residents (#4 and #11) of 2 residents on isolation precautions of 14 sampled residents.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on medical record review, observation, and interview, the facility failed to complete an accurate Minimum Data Set (MDS) for 1 resident (#12) of 14 residents reviewed for MDS accuracy.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on medical record review and interview, the facility failed to refer 2 residents (#8 and #23) after the residents were identified with possible serious mental disorders, to the state-designated authority for a Level II Pre-admission Screening and Resident Review (PASARR) of 3 residents reviewed for PASARR.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on review of facility policy, medical record review, observation, and interview, the facility failed to develop a care plan for a restraint 1 resident (#12) of 14 sampled residents.
November 28, 2018Standard inspection · 2 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on facility policy review, observation, and interview the facility failed to maintain a sanitary pantry and kitchen with foods items not stored in a container with a tight-fitting lid, undated foods, unlabeled foods, and open to air food items, in 1 of 1 pantry and in 1 of 1 kitchen for the nursing home potentially affecting 54 residents.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on facility policy review, medical record review and interview, the facility failed to ensure a complete medical record for 1 resident (#49) of 27 residents sampled.
Fire safety inspections
5 fire safety citations on file: 2 on March 8, 2023, 1 on October 23, 2019, 2 on November 28, 2018.
Every fire safety citation5 citations
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Have generator or other power source capable of supplying service within 10 seconds.
- D Have proper medical gas storage and administration areas.
- F Have simulated fire drills held at unexpected times.
- C Conduct risk assessment and an All-Hazards approach.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Tennessee | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.37 | 3.80 | 3.86 |
| Registered nurses | 0.87 | 0.60 | 0.69 |
| All nursing staff on weekends | 3.03 | 3.31 | 3.42 |
| Nurse aides | 2.14 | ||
| Licensed practical nurses | 0.35 | ||
| Nursing staff turnover (share who left in a year) | 36.6% | 48.9% | 45.8% |
| Registered nurse turnover | 40.0% | 43.2% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.50 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.51 on weekdays and 3.03 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.12 in April to June 2025 to 3.37 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.37 | 0.87 | 3.51 | 3.03 | 0.0% | 0 of 90 | 47 |
| Oct to Dec 2025 | 3.46 | 0.88 | 3.54 | 3.24 | 0.0% | 0 of 92 | 46 |
| Jul to Sep 2025 | 3.24 | 0.95 | 3.35 | 2.95 | 0.0% | 0 of 92 | 50 |
| Apr to Jun 2025 | 3.12 | 0.80 | 3.21 | 2.90 | 0.0% | 0 of 91 | 49 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Tennessee, Jan to Mar 2026 | 3.75 | 0.56 | 3.95 | 3.27 | 4.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
Official wage estimates for Tennessee
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Tennessee, all employers | |||
| CNAs (nursing assistants) | $18.27 | $17.09 to $19.66 | 27,040 |
| LPNs and LVNs | $28.31 | $23.64 to $30.12 | 20,830 |
| Registered nurses | $39.18 | $36.28 to $45.79 | 72,200 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Tennessee | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 17.5 | 14.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.4 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 11.0 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.5 | 3.4 | 3.2 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 4.9 | 17.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.8 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 14.6 | 16.9 | 15.4 |
Short-term rehab results
For a stay to recover after a hospital visit, these are the results CMS publishes for Tennova Newport Convalescent Center's Medicare short-stay residents. How to read these, and what Medicare pays for.
CMS reports none of these results for this home: This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Owners and operators
Legal business name: Legal Business Name Not Available.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Ownership data not available |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on October 23, 2019: "Ensure each resident receives an accurate assessment."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on June 18, 2026: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on March 8, 2023: "Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on October 23, 2019: "Provide and implement an infection prevention and control program."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.03 hours per resident per day, below the Tennessee average of 3.31.
Other nursing homes nearby
- Newport Tn Opco LLC Newport, 3.7 mi · 3 of 5 stars · 17 citations
- Jefferson Park at White Pine White Pine, 8 mi · 4 of 5 stars · 4 citations
- Jefferson County Nursing Home Dandridge, 14.5 mi · 3 of 5 stars · 9 citations
- The Heritage Center Morristown, 18.8 mi · 3 of 5 stars · 20 citations
- Life Care Center of Morristown Morristown, 18.8 mi · 5 of 5 stars · 8 citations
- Jefferson City Health and Rehab Center Jefferson City, 20.8 mi · 3 of 5 stars · 8 citations
- Life Care Center of Jefferson City Jefferson City, 21 mi · 3 of 5 stars · 12 citations
- Sevierville Health and Rehabilitation Center Sevierville, 21.2 mi · 4 of 5 stars · 11 citations
Tennessee contacts for a concern about a nursing home
These are the official offices in Tennessee. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Tennessee Health Facilities Commission, Division of Licensure and Regulation, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Tennessee Long-Term Care Ombudsman, Department of Disability and Aging, 877-236-0013. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Tennova Newport Convalescent Center's Medicare star rating?
- CMS rates Tennova Newport Convalescent Center 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Tennova Newport Convalescent Center get at its last inspection?
- 1 health deficiency at the standard inspection on March 8, 2023. The Tennessee average is 4.4.
- Has Tennova Newport Convalescent Center been fined?
- CMS lists no fines in the last three years.
- Does Tennova Newport Convalescent Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Tennova Newport Convalescent Center?
- CMS lists 1 owner or manager. Legal business name: Legal Business Name Not Available.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.