Life Care Center of New Market
315 East Lee Highway, New Market, VA 22844 · Shenandoah County · (540) 740-8041
118 certified beds, about 113 residents a day · For profit - Partnership · Medicare and Medicaid since 1983
Last standard inspection more than 2 years ago Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 495139 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 12, 2023, inspectors cited 8 health deficiencies (the Virginia average is 14.3, the national average 9.2).
None of its 33 health citations since October 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.34 hours per resident per day, against 3.76 across Virginia and 3.86 nationally. Registered nurses accounted for 0.35 of those hours.
20.6% of nursing staff left within the year CMS measured (Virginia average 48.1%).
CMS links it to Life Care Centers of America, an affiliated group of 194 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
1810/19
701/22
807/23
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 33 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
29D
3E
0F
Potential for minimal harm
0A
1B
0C
July 12, 2023Standard inspection · 8 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview, and facility document review it was determined facility staff failed to store food in a sanitary manner in one of one facility kitchens.
- D Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on staff interview, clinical record review, and facility document review, it was determined that the facility failed to implement their abuse policy for investigating and reporting a resident to resident altercation for one of 28 residents in the survey sample, Resident #260.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on staff interview, clinical record review, and facility document review, it was determined that the facility failed to report a resident to resident altercation to the facility administrator and the State Survey Agency, for one of 28 residents in the survey sample, Resident #260.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on clinical record review, facility document review and staff interview, it was determined that the facility failed to investigate a resident to resident altercation for one of 28 residents in the survey sample, Resident #260.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, staff interview, clinical record review, and facility document review, it was determined that facility staff failed to implement the comprehensive care plan for two of 28 residents in the survey sample, Resident #4 and Resident #98.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on clinical record review, staff interview, and facility document review it was determined that the facility staff failed to implement interventions to monitor compliance with ordered fluid restrictions for one of 28 residents, Resident #98.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, staff interview, clinical record review, and facility document review, it was determined that facility staff failed to provide respiratory care and services per physician's order for one of 28 residents in the survey sample, Resident #4.
- D Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Inspectors wroteBased on observation, staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to evidence documentation of current bed/side rail inspections for three of 28 residents in the survey sample, Residents #17, #64 and #4.
January 6, 2022Standard inspection · 7 citations
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observation, resident interview, staff interview, clinical record review and facility document review, the facility staff failed to assess 1 of 35 residents in the survey sample for safe self administration of medications, Resident #31. Resident #31 was observed with prescribed medications unsecured and unsupervised by staff in their room.
- D Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Inspectors wroteBased on staff interview, clinical record review and facility document review, the facility staff failed to evidence that the physician wrote a note, and comprehensive care plan goals were provided to the receiving facility upon a hospital transfer, for 1 of 35 residents in the survey sample, Resident #39.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, clinical record review, staff interview, and facility document review, the facility staff failed to develop a care plan for side rail use for 1 of 35 residents in the survey sample; Resident #50.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on staff interview, facility document review, and clinical record review, the facility staff failed to follow a physician's order to administer a medication for one of 35 residents in the survey sample, Resident #35. The facility staff failed to follow a physician's order to limit a resident's Tylenol dosage to 3000 mgs (millligrams) in a 24 hour period on 10/27/21, 10/29/21, 10/31/21, 11/1/21, 11/9/21, and 12/5/21.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, resident interview, staff interview, facility document review, and clinical record review, the facility failed to store respiratory treatment equipment in a sanitary manner for one of 35 residents in the survey sample, Resident #90. On two separate occasions, Resident #90's CPAP (continuous positive airway pressure) (1) mask was observed uncovered, and lying in contact with his pillows.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on staff interview, facility document review, and clinical record review, the facility staff failed to prevent a resident from receiving unnecessary pain medication for one of 35 residents in the survey sample, Resident #35. The facility staff failed to follow a physician's order to limit a resident's Tylenol dosage to 3000 mgs in a 24 hour period on 10/27/21, 10/29/21, 10/31/21, 11/1/21, 11/9/21, and 12/5/21.
- B Ensure each resident receives an accurate assessment.
Inspectors wroteBased on clinical record review and staff interview, the facility staff failed to correctly code a significant change MDS (minimum data set) resident assessment for 1 of 35 residents in the survey sample, Resident #53. Resident #53 was not coded as receiving hospice services.
October 24, 2019Standard inspection · 18 citations
- E Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on staff interview, resident interview, facility document review and clinical record review, it was determined that the facility staff failed to meet Advance Directive requirements for Thirteen of 47 residents in the survey sample, Residents #71, #52, #64, #27, #82, #88, #85, #49, #15, #8, #21, #50, #43. The facility staff failed to evidence resident advance directives or information for developing an advanced directive was periodically reviewed with the resident and/or Resident Representative (RR) to residents wished change anything or maintain the advanced directive as written and or formulate an advanced directive for Residents #71, #52, #64, #27, #82, #88, #85, #49, #15, #8, #21, #50, #43.
- E Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to ensure that residents receive treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan for three of 47 residents in the survey sample, Resident #20, Resident #44 and Resident. On 10/11/19, a wound care specialist treated Resident #20. The facility did not act on the specialist's recommendations until 10/14/19, even though a facility staff member was in possession of the wound specialist's report/recommendation on the afternoon of 10/11/19. [...]
- D Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Inspectors wroteBased on staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to treat one out of 47 residents in the survey sample, Resident #12, with dignity and respect.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, staff interview and clinical record review, it was determined that the facility staff failed maintain a comfortable and homelike environment for one of 47 residents in the survey sample, Resident # 85. The facility staff failed to maintain Resident # 85's over-the-bed-table was in good repair.
- D Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to implement the abuse policy for immediately reporting an allegation of abuse to the state agency for one of 47 residents in the survey sample, Resident #33. The facility staff failed to report an allegation of abuse from Resident #33 to the state agency immediately and or within the required two hours after learning of the allegation.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to report an allegation of abuse to the state agency in a timely manner for one of 47 residents in the survey sample, Resident #33. The facility staff failed to immediately report an allegation of abuse from Resident #33 to the state agency after learning of the allegation.
- D Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Inspectors wroteBased on staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to evidence the required information was provided to the receiving hospital on transfer for one of 47 residents in the survey sample, Residents #36. The facility staff failed to evidence what, if any, paperwork and information was provided to the receiving facility upon Resident #36's transfer to the hospital on 8/10/19.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on staff interview, clinical record review and facility document review, it was determined that the facility staff failed to evidence that written notification of a hospital transfer was provided to the Resident Representative and/or Ombudsman, for three out of 47 residents in the survey sample, Residents #36, #31, and #99. The facility staff failed to evidence that written notification of a hospital transfer was provided to Resident #36 and/or Resident Representative and the Ombudsman, for a hospital transfer on 8/10/19. The facility staff failed to evidence written notification of discharge was provided to the ombudsman and the resident or resident's representative for a facility-initiated transfer to the hospital of Resident #31on 10/11/2019 and Resident #99 on 8/7/19.
- D Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on staff interview and facility document review it was determined facility staff failed to evidence that written bed hold notice was provided to the resident or resident's representative for a facility-initiated transfer for two of 47 residents in the survey sample, Resident #31 and Resident #99. The facility staff failed to evidence that written bed hold notice was provided to Resident #31 or the resident's representative for a facility-initiated transfer of the resident on 10/11/2019 and to Resident #99 or the resident's representative when the resident was discharged to the hospital on 8/7/19.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, resident interview, staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to develop and implement the comprehensive plan of care for three of 47 residents in the survey sample, Residents #44, #20, and #50.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, resident interview, staff interview and facility document review it was determined facility staff failed to accurately revise the care plan for two of 47 residents in the survey sample, Resident #31. The facility staff failed to review and revise the comprehensive care plan upon readmission to the facility for Resident #31 to address the discontinuation of oxygen and for #23 to address the use of a spirometer.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on staff interview, resident interview and facility document review it was determined facility staff failed to follow professional standards of care for transcribing orders from the discharge after visit instructions received from the hospital for one of 47 residents in the survey sample, Resident #23. The facility staff failed to transcribe the order for hourly incentive spirometer use while awake for Resident #23 as documented on the After Visit Summary received from [Name of Hospital].
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on resident interview, staff interview, clinical record review and facility document review, it was determined that facility staff failed to provide care and services for an indwelling catheter to prevent urinary tract infections for one of 40 residents in the survey sample, Residents # 49. The facility staff failed to maintain Resident # 49 catheter tubing off the floor while he was sitting in his wheelchair.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, staff interview, resident interview and facility document review it was determined facility staff failed to provide respiratory services consistent with professional standards of practice, the comprehensive person-centered plan for one of 47 residents in the survey sample, Resident #23. The facility staff failed to provide the incentive spirometer (1) treatments every hour while awake as ordered on the After Visit Summary from the hospital upon readmission to the facility for Resident #23.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, staff interview and facility document review, it was determined that the facility staff failed to store controlled substances per regulations in one of two observed medication storage rooms, the willow medication storage room. The facility staff failed to store controlled substances in a separately locked, permanently affixed compartment.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview, and facility document review it was determined facility staff failed to serve and store food in a sanitary manner. The facility staff failed to document an opened date on dry goods in the kitchen and discard thickened tea past its use by date in the stand-up refrigerator.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observation, staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to maintain an accurate clinical record for two of 47 residents in the survey sample, Residents #67 and #12. Resident #67's Level 1 (initial) PASRR (Preadmission Screening and Resident Review) screening was coded incorrectly at the time of Resident #67's admission on [DATE]. The facility staff failed to ensure that Resident #12's clinical record did not contain documents that belonged to another resident.
- D Provide and implement an infection prevention and control program.
Inspectors wrote2. The facility staff failed to implement infection control practices for storage of the incentive spirometer (1) Resident #23. Resident #23 was admitted to the facility on [DATE] with a readmission on [DATE], with diagnoses that included but were not limited to sepsis (2), and orthopedic (3) aftercare. Resident #23's most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 08/03/19, coded Resident #23 as scoring a 14 on the staff assessment for mental status (BIMS) of a score of 0 - 15, 14- being cognitively intact for making daily decisions. On 10/22/19 at approximately 2:30 p.m., an observation was made of Resident #23's room. Resident #23 was observed to be sitting beside the bed in a wheelchair, with the bedside table in front of her. An uncovered incentive spirometer was observed on the bedside table in front of Resident #23. [...]
Fire safety inspections
8 fire safety citations on file: 2 on July 12, 2023, 6 on October 24, 2019.
Every fire safety citation8 citations
- D Have a battery powered remote alarm panel in a location accessible by operating personnel.
- D Have generator or other power source capable of supplying service within 10 seconds.
- E Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- D Provide properly protected cooking facilities.
- D Inspect, test, and maintain automatic sprinkler systems.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D Have generator or other power source capable of supplying service within 10 seconds.
- C Establish staff and initial training requirements.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Virginia | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.34 | 3.76 | 3.86 |
| Registered nurses | 0.35 | 0.69 | 0.69 |
| All nursing staff on weekends | 2.89 | 3.29 | 3.42 |
| Nurse aides | 1.88 | ||
| Licensed practical nurses | 1.12 | ||
| Nursing staff turnover (share who left in a year) | 20.6% | 48.1% | 45.8% |
| Registered nurse turnover | 12.5% | 48.2% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.70 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.52 on weekdays and 2.89 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.41 in April to June 2025 to 3.34 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.34 | 0.35 | 3.52 | 2.89 | 0.0% | 0 of 90 | 113 |
| Oct to Dec 2025 | 3.27 | 0.33 | 3.40 | 2.93 | 0.0% | 0 of 92 | 113 |
| Jul to Sep 2025 | 3.35 | 0.32 | 3.51 | 2.95 | 0.0% | 0 of 92 | 113 |
| Apr to Jun 2025 | 3.41 | 0.37 | 3.61 | 2.92 | 0.0% | 0 of 91 | 112 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Virginia, Jan to Mar 2026 | 3.58 | 0.56 | 3.76 | 3.12 | 5.7% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Virginia | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 5.7 | 14.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.5 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.3 | 3.6 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.3 | 1.3 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 6.1 | 15.6 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.5 | 4.7 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 8.9 | 14.2 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 22.4 | 22.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.4 | 11.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.3 | 1.5 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.9 | 1.5 | 1.8 |
Owners and operators
Legal business name: LIFE CARE ASSOCIATES, LLC. CMS links this home to Life Care Centers of America, a group of 194 nursing homes averaging 3.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Life Care Centers of America, Inc. | Direct ownership interest | Organization | 01/01/1986 | |
| Preston, Forrest | Indirect ownership interest | Individual | 01/01/1986 | |
| Breeden, Jennifer | Managing control - governing body | Individual | 02/01/2025 | |
| Lonas, Mandy | Managing control - governing body | Individual | 03/13/2019 | |
| Solomon, Jennifer | Managing control - governing body | Individual | 05/01/2019 | |
| Cross, Cindy | Corporate officer | Individual | 04/21/1994 | |
| Henry, Terry | Corporate officer | Individual | 08/16/1999 | |
| Thurmond, Joan | Corporate officer | Individual | 09/22/2000 | |
| Life Care Associates, LLC | Operational/managerial control | Organization | 12/10/1982 | |
| Life Care Centers of America, Inc. | Operational/managerial control | Organization | 01/01/2006 | |
| Breeden, Jennifer | Operational/managerial control | Individual | 02/01/2025 | |
| Brochero, Alfonso | Operational/managerial control | Individual | 10/21/2021 | |
| Fletcher, Todd | Operational/managerial control | Individual | 05/01/2021 | |
| Lay, Lisa | Operational/managerial control | Individual | 04/24/2017 | |
| Lonas, Mandy | Operational/managerial control | Individual | 03/13/2019 | |
| Preston, Aubrey | Operational/managerial control | Individual | 03/06/2025 | |
| Solomon, Jennifer | Operational/managerial control | Individual | 05/01/2019 | |
| Swanker, Richard | Operational/managerial control | Individual | 01/01/2022 | |
| Ziegler, James | Operational/managerial control | Individual | 01/01/2006 | |
| Life Care Associates, LLC | Adp of the SNF | Organization | 10/01/2005 | |
| Life Care Centers of America, Inc. | Adp of the SNF | Organization | 03/17/2025 | |
| Breeden, Jennifer | Adp of the SNF | Individual | 03/17/2025 | |
| Brochero, Alfonso | Adp of the SNF | Individual | 03/17/2025 | |
| Preston, Forrest | Adp of the SNF | Individual | 10/01/2005 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 8 problems in this area, most recently on January 6, 2022: "Allow residents to self-administer drugs if determined clinically appropriate."
- When is the care plan meeting, and can family attend it?Inspectors cited 7 problems in this area, most recently on July 12, 2023: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on July 12, 2023: "Provide enough food/fluids to maintain a resident's health."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 5 problems in this area, most recently on July 12, 2023: "Develop and implement policies and procedures to prevent abuse, neglect, and theft."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.89 hours per resident per day, below the Virginia average of 3.29.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Skyview Springs Rehab and Nursing Center Luray, 10 mi · 3 of 5 stars · 49 citations
- Vmrc, Complete Living Care Harrisonburg, 16.3 mi · 3 of 5 stars · 11 citations
- Skyline Terrace Conv Home Woodstock, 16.6 mi · 5 of 5 stars · 9 citations
- Woodstock Valley Health and Rehabilitation Woodstock, 17.2 mi · 1 of 5 stars · 115 citations
- Harrisonburg Hlth & Rehab Cntr Harrisonburg, 18 mi · 1 of 5 stars · 80 citations
- Sunnyside Presbyterian Retirement Community Harrisonburg, 18.5 mi · 5 of 5 stars · 5 citations
- Blue Ridge Rehabilitation and Nursing Harrisonburg, 19.3 mi · 2 of 5 stars · 58 citations
Virginia contacts for a concern about a nursing home
These are the official offices in Virginia. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Virginia Department of Health, Office of Licensure and Certification, Division of Long-Term Care Services, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Virginia Office of the State Long-Term Care Ombudsman, 800-552-5019. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: VDH Nursing Home and ICF/IID Inspections and Surveys, where Virginia publishes its own records on licensed homes.
Common questions
- What is Life Care Center of New Market's Medicare star rating?
- CMS rates Life Care Center of New Market 5 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Life Care Center of New Market get at its last inspection?
- 8 health deficiencies at the standard inspection on July 12, 2023. The Virginia average is 14.3.
- Has Life Care Center of New Market been fined?
- CMS lists no fines in the last three years.
- Does Life Care Center of New Market accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Life Care Center of New Market?
- CMS lists 24 owners and managers, and links the home to Life Care Centers of America. Legal business name: LIFE CARE ASSOCIATES, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.