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Linden Ponds

400 Linden Ponds Way, Hingham, MA 02043 · Plymouth County · (781) 534-7088

132 certified beds, about 65 residents a day · Non profit - Corporation · Medicare and Medicaid since 2009

Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
4 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 225773 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on April 30, 2026, inspectors cited 2 health deficiencies (the Massachusetts average is 6.8, the national average 9.2).

Of 6 health citations since February 2024, 2 were rated as actual harm or immediate jeopardy to residents.

CMS lists 1 fine totaling $12,735 in the last three years; the largest was $12,735, and the latest is dated February 11, 2026.

Nurses and nurse aides worked 5.15 hours per resident per day, against 3.86 across Massachusetts and 3.86 nationally. Registered nurses accounted for 0.82 of those hours.

41.0% of nursing staff left within the year CMS measured (Massachusetts average 38.2%).

CMS links it to Erickson Senior Living, an affiliated group of 17 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 6 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
3D
1E
0F
Potential for minimal harm
0A
0B
0C
April 30, 2026Standard inspection · 2 citations
  1. E
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    F565 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 21, 2026
    Inspectors wroteBased on review of Resident Council Minutes, a resident group meeting, and interviews, the facility failed to ensure grievances brought forward from the Resident Council were addressed and promptly resolved to ensure the residents felt their concerns were acted upon timely and included the facility response to the group.
  2. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 21, 2026
    Inspectors wroteBased on observation, interviews, and record review, the facility failed to adhere to infection control standards of practice to prevent contamination and the potential spread of infections for two Residents (#14 and #3), out of a total sample of 17 residents. Specifically, the facility failed:1. For Resident #14, to implement Contact Precautions (infection control measures used to prevent the spread of infection through direct or indirect contact with residents or contaminated surfaces); and2. For Resident #3, to implement Enhanced Barrier Precautions (EBP, infection control measures using gowns and gloves during high-contact care to prevent the spread of multidrug-resistant organisms (MDROs) in nursing homes) when providing Foley catheter care.
February 11, 2026Complaint inspection · 2 citations
  1. G
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · Actual harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on records reviewed and interviews, for one of three sampled residents, (Resident #1) whose individualized comprehensive plan of care and resident care card, indicated interventions included that two staff members were required to provide assistance with bathing, dressing and bed mobility, the facility failed to ensure staff consistently implemented and followed his/her care plan interventions, when on 01/14/26, Care Associate #1 provided care and repositioned Resident #1 without another staff member present to assist her, Resident #1 slid off the bed, and landed face down on the floor and was noted to be bleeding from a laceration on his/her forehead. Resident #1 was transferred to the Hospital Emergency Department (ED) for evaluation and required seven sutures to close the wound. Findings Include: [...]
  2. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on records reviewed and interviews for one of three sampled residents (Resident #1), who required the assistance of two staff members with bathing, dressing and bed mobility, the Facility failed to ensure he/she was provided with the necessary level of staff assistance during care in an effort to maintain his/her safety and prevent an incident/accident resulting in an injury. On 01/14/26, Care Associate #1 provided care and repositioned Resident #1 without another staff member present to assist her, Resident #1 slid off the bed, and landed face down on the floor. Resident #1 was observed to be bleeding from a laceration on his/her forehead, was transferred to the Hospital Emergency Department (ED), where he/she required seven sutures to close the wound.
April 15, 2025Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 16, 2025
    Inspectors wroteBased on records reviewed and interviews for one of three sampled residents (Resident #1) who, on 03/20/25, reported that he/she had been physically abused by Certified Nurse Aide #1, the Facility failed to ensure Administration reported the reasonable suspicion of a crime, when although the Administrator was aware on 03/20/25, the facility did not notify local law enforcement until 04/15/25, the day of survey.
February 26, 2025Standard inspection · 1 citation
  1. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 10, 2025
    Inspectors wroteBased on observation and interview, the facility failed to ensure all drugs and biologicals were stored in a safe and secure manner as required. Specifically, the facility failed to ensure medications were not left unattended in six Residents' (58, #21, #2, #61, #20, and #267) rooms.
February 27, 2024Standard inspection · 0 citations

Fines and payment denials

DatePenaltyAmount or length
February 11, 2026Fine $12,735

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMassachusettsUnited States
All nursing staff (RN, LPN and aides)5.153.863.86
Registered nurses0.820.650.69
All nursing staff on weekends4.523.483.42
Nurse aides3.07
Licensed practical nurses1.27
Nursing staff turnover (share who left in a year)41.0%38.2%45.8%
Registered nurse turnover53.3%42.6%42.9%
Administrators who left1

CMS expects 3.61 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.41 on weekdays and 4.52 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 4.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.42 in April to June 2025 to 5.15 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20265.150.825.414.52 4.8%3 of 9065
Oct to Dec 20255.220.855.464.60 0.8%0 of 9265
Jul to Sep 20254.960.745.194.39 0.3%0 of 9265
Apr to Jun 20255.420.925.774.53 3.2%0 of 9165
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Massachusetts, Jan to Mar 20263.790.613.943.415.0%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Massachusetts

JobMedianMiddle halfEmployed
Massachusetts, all employers
CNAs (nursing assistants)$22.44$21.32 to $23.9438,130
LPNs and LVNs$38.57$34.91 to $40.6613,210
Registered nurses$50.27$42.05 to $65.4488,200
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMassachusettsUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
15.616.413.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.70.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.71.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
6.33.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.41.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
20.215.414.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.24.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
6.321.415.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
28.925.723.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
6.811.912.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.61.91.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.21.51.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Linden Ponds's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (58.1% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

58.1% this home

Better than the national rate

US median of homes 51.5% · Massachusetts: 121 better, 19 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 130 eligible stays.

Potentially preventable readmissions

11.7% this home

No different from the national rate

US median of homes 10.7% · Massachusetts: 4 better, 15 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 151 eligible stays.

Infections that led to a hospital stay

6.4% this home

No different from the national rate

US median of homes 7.1% · Massachusetts: 5 better, 4 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 80 eligible stays.

Self-care and mobility at discharge

55.6% this home

Median of homes: Massachusetts51.6% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 36 residents counted.

Falls with major injury

0.0% this home

Median of homes: Massachusetts0.4% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 43 residents counted.

New or worsened pressure ulcers

1.8% this home

Median of homes: Massachusetts2.0% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 43 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Massachusetts99.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 7 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: LINDEN PONDS, INC.. CMS links this home to Erickson Senior Living, a group of 17 nursing homes averaging 4.2 stars overall.

NameRoleTypeShareSince
National Senior Communities, Inc5% or greater direct ownership interestOrganization100%01/14/2021
Brown, IanCorporate directorIndividual04/01/2023
Brown, PatriciaCorporate directorIndividual04/01/2022
Clupper, KatherineCorporate directorIndividual04/01/2024
Colins, MaryCorporate directorIndividual04/01/2018
Erstad, EileenCorporate directorIndividual04/01/2018
Jacque, ZinaCorporate directorIndividual04/01/2018
Leonard, MontyCorporate directorIndividual04/01/2022
Moscato, MaryCorporate directorIndividual04/01/2024
Paulk, PamelaCorporate directorIndividual04/01/2022
Pomeranz, WilliamCorporate directorIndividual04/01/2025
Reel, StephanieCorporate directorIndividual04/01/2018
Roskiewicz, MichaelCorporate directorIndividual04/01/2019
Sharp, RusselCorporate directorIndividual04/01/2023
Wallick, DanielCorporate directorIndividual04/01/2025
Colins, MaryCorporate officerIndividual04/01/2019
Embley, MarkCorporate officerIndividual10/27/2021
Erstad, EileenCorporate officerIndividual04/01/2018
Hall, JohnCorporate officerIndividual04/30/2010
Jacque, ZinaCorporate officerIndividual04/01/2025
Merkert, RobertCorporate officerIndividual03/26/2026
Moscato, MaryCorporate officerIndividual04/01/2025
Sawicki, ScottCorporate officerIndividual04/01/2024
Stiner, PamelaCorporate officerIndividual04/01/2024
Tyler, DanielCorporate officerIndividual04/01/2025
Erickson Senior Living LLCOperational/managerial controlOrganization11/23/2020
National Senior Communities, IncOperational/managerial controlOrganization01/14/2021
Butler, RichardOperational/managerial controlIndividual01/01/2014
Embley, MarkOperational/managerial controlIndividual10/27/2021
Galanis, ChristinaOperational/managerial controlIndividual09/14/2020
Hall, JohnOperational/managerial controlIndividual04/30/2010
Merkert, RobertOperational/managerial controlIndividual03/26/2026
Stiner, PamelaOperational/managerial controlIndividual04/01/2024
Sweetser, ChristianOperational/managerial controlIndividual03/01/2022
Tam, JenniferOperational/managerial controlIndividual04/12/2015
Bison, MichaelIndividual is an owner, partner or trustee of any ADP of the SNFIndividual07/07/2026
Ridley, FredIndividual is an owner, partner or trustee of any ADP of the SNFIndividual07/07/2026
Sones, RandallIndividual is an owner, partner or trustee of any ADP of the SNFIndividual07/07/2026
Erickson Senior Living LLCAdp of the SNFOrganization03/13/2025
National Senior Communities, IncAdp of the SNFOrganization01/14/2021
Embley, MarkAdp of the SNFIndividual10/27/2021
Galanis, ChristinaAdp of the SNFIndividual09/14/2020
Hall, JohnAdp of the SNFIndividual04/30/2010
Merkert, RobertAdp of the SNFIndividual03/26/2026
Stiner, PamelaAdp of the SNFIndividual04/01/2024
Sweetser, ChristianAdp of the SNFIndividual03/01/2022
Tam, JenniferAdp of the SNFIndividual03/13/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on April 30, 2026: "Honor the resident's right to organize and participate in resident/family groups in the facility."
  2. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on April 30, 2026: "Provide and implement an infection prevention and control program."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on February 11, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  4. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on February 11, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  5. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Common questions

What is Linden Ponds's Medicare star rating?
CMS rates Linden Ponds 4 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Linden Ponds get at its last inspection?
2 health deficiencies at the standard inspection on April 30, 2026. The Massachusetts average is 6.8.
Has Linden Ponds been fined?
Yes. CMS lists 1 fine totaling $12,735 in the last three years.
Does Linden Ponds accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Linden Ponds?
CMS lists 47 owners and managers, and links the home to Erickson Senior Living. Legal business name: LINDEN PONDS, INC..

Sources

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