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Home / Michigan / Cass City

Medilodge of Cass City

4782 Hospital Drive, Cass City, MI 48726 · Tuscola County · (989) 872-2174

80 certified beds, about 67 residents a day · For profit - Corporation · Medicare and Medicaid since 1976

Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 235286 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on August 28, 2025, inspectors cited 6 health deficiencies (the Michigan average is 9.9, the national average 9.2).

None of its 32 health citations since September 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.77 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 0.75 of those hours.

35.9% of nursing staff left within the year CMS measured (Michigan average 44.1%).

CMS links it to Medilodge, an affiliated group of 53 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 32 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
24D
6E
2F
Potential for minimal harm
0A
0B
0C
August 28, 2025Standard inspection · 6 citations
  1. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) September 9, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to have an active and ongoing plan for reducing the risk of legionella and other opportunistic pathogens of the premise's plumbing.
  2. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 9, 2025
    Inspectors wroteBased on interview and record review the facility failed to develop a comprehensive care plan for one resident (R31) of 16 residents reviewed for comprehensive care plans, resulting in the absence of a diabetic management care plan and the potential for unmet care needs.
  3. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 9, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure appropriate measures were in place, assessed for effectiveness and the resident was monitored to prevent constipation for one resident (Resident #56) of 1 resident reviewed for constipation, resulting in Resident #56 experiencing discomfort, restlessness and adverse reactions after not having a bowel movement for 8 days.
  4. D
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    F691 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 9, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure a comprehensive bowel elimination care plan, ensure documented assessments and changes for a colostomy (an opening in the abdomen through which stool from the colon can be discharged into a bag) for one resident (Resident #38) of one resident reviewed for colostomy (ostomy), resulting in a lack of overall documentation of the colostomy care with the likelihood of signs and symptoms of complications going unnoticed.
  5. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 9, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure that dialysis communication forms were completed and included pre-dialysis and post-dialysis assessments and accurate identification of the dialysis access site for one resident (Resident #5) of 1 resident reviewed for dialysis services, resulting in the potential for a decline in condition and the inability for a prompt response to care needs.
  6. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 9, 2025
    Inspectors wroteBased on interview and record review, the facility failed follow physician-ordered medication administration parameters for two residents (R31, R49) of five residents reviewed for unnecessary medications, resulting in medications being administered outside of parameters.
August 29, 2024Standard inspection, Complaint inspection · 11 citations
  1. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 25, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to implement and operationalize processes and procedures to ensure pharmacological oversight of controlled and narcotic medications, including accurate electronic order entry, monitoring and accountability of receipt, dispensing, administration, and disposal in two of three medication carts and one of medication rooms reviewed. This deficiency resulted in expired medications as well as inaccurate controlled and narcotic medication reconciliation for five residents (Resident #3, Resident #11, Resident #31, Resident #50, and Resident #503) and the likelihood for additional medication errors, inappropriate medication use and administration, and diversion which has the potential to affect all 68 residents residing in the facility.
  2. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 25, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to implement and operationalize policies and procedures for labeling, storage, and disposition of medications and medical supplies in three (A, B, and C Hall) of four medication carts, one of one medication room, and one closet containing medications and medical supplies resulting in open and undated medications, medications and medical supplies being stored in an unlocked closet, and the likelihood for unauthorized access to medications and medical supplies, and Residents to receive expired medications with altered potency and efficacy.
  3. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 25, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure dignified and respectful treatment for one resident (Resident #28) of two residents reviewed, resulting in staff speaking to Resident #28 in an undignified and belittling manner and the resident's verbalization of feelings of frustration and discontentment.
  4. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 25, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure the provision of hygiene and daily care for two residents (Resident #28, and Resident #48) of four residents reviewed, resulting in unkept and long toenails, foul odors, and exposed, visible stool on the bedside commode in Resident #48's room.
  5. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 25, 2024
    Inspectors wroteBased on observation, interview and record review the facility failed to prevent the development of three (one Stage IV and two unstageable) pressure ulcers for one resident (Resident #31), resulting in, Resident #31 developing a right ankle unstageable wound, a left ankle unstageable wound and a Stage IV coccyx wound and delayed wound healing.
  6. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 25, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to implement and operationalize policies and procedures to ensure a thorough investigation, accurate documentation, and implementation of meaningful interventions for fall prevention for two residents (Resident #16 and Resident #23) of two residents reviewed for falls, resulting in a lack of accurate Minimum Data Set (MDS) documentation, comprehensive analysis of falls, a lack of updated and meaningful interventions to prevent falls, and the likelihood of unnecessary pain and injury.
  7. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 25, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure positioning and follow care-planned interventions during enteral feeding for two residents (Resident #19, Resident #50) of two residents reviewed for enteral feeding assistance, resulting in the likelihood of aspiration and/or enteral tube malfunction.
  8. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 25, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to store and care plan Continuous Positive Airway Pressure (CPAP) masks appropriately, administer oxygen per physicians' orders and provide appropriate water for the CPAP machine for three residents (Resident #22, Resident #23, Resident #67) of three residents reviewed for Oxygen/CPAP use, resulting in the likelihood of infection and abnormal oxygen levels.
  9. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 25, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure that the medication error rate was less than 5% when three medication errors were observed from a total of 25 opportunities for three residents (Resident #56, Resident #501, and Resident #503) of five residents reviewed. This deficient practice resulted in a medication error rate of 12% and the potential for the risk of adverse medication effects and decreased medication efficacy.
  10. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 25, 2024
    Inspectors wroteBased on observation and record review, the facility failed to perform hand hygiene and ensure proper Personal Protection Equipment (PPE) (gown, gloves) for one resident (Resident #19), resulting in the likelihood of contamination during wound care and incontinence care and the spread of infection.
  11. D
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 25, 2024
    Inspectors wroteThis Citation pertains to Intake Numbers MI00134661 and MI00142794. Based on observation, interview and record review, the facility failed to provide a functional call light in a timely manner for two residents (Resident #9, Resident #30), resulting in delayed staff response to the residents' needs and feelings of frustration and worry.
February 28, 2024Complaint inspection · 2 citations
  1. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 29, 2024
    Inspectors wroteBased on observation, interview and record review the facility failed to implement infection control practices related to COVID-19 (COVID) for four residents (#2, #3, #4, #5) of 5 residents sampled resulting in missing Transmission Based Precaution (TBP) orders for residents positive with COVID, missing COVID positive care plans, missing trash cans for contaminated personal protective equipment (PPE), lack of PPE outside of the rooms and the potential for spreading COVID in the facility.
  2. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 29, 2024
    Inspectors wroteThis Citation Pertains to Intake Number MI00142937. Based on observation, interview and record review, the facility failed to justify the use of a PRN/as needed antianxiety medication and document rationale for prolonged PRN use for one resident (#1), resulting in the potential for unnecessary medications and adverse effects. Findings Include: A review of the Face sheet and Minimum Data Set (MDS) assessment for Resident #1 revealed an admission into the facility on [DATE] with diagnoses: Schizophrenia, heart failure, hypertension, Systemic Lupus (an autoimmune disorder), anxiety, depression, pathological dislocation of left hip (present on admission), and hypothyroidism. The MDS assessment dated [DATE] indicated the resident had a Brief Interview for Mental Status (BIMS) score of 11/15 revealing moderate cognitive loss. [...]
September 14, 2023Standard inspection · 13 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 18, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to implement and operationalize policies and procedures to ensure safe and sanitary food storage, sanitary conditions in the kitchen, and ensure kitchen equipment was maintained and inspected, resulting in the potential for equipment malfunction, injury, and foodborne illness for all residents who consume food from the kitchen.
  2. E
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 18, 2023
    Inspectors wroteBased on interview and record review the facility failed to curate an Activities Program that met the interest of facility residents and consistent weekend programming for residents, resulting in an activities program being monotonous, lacking originality, weekend programming since April 2023 not consistently being conducted and residents expressing feelings of frustrations, discontentment, and unimportance.
  3. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 18, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to implement and operationalize a comprehensive Infection Control (IC) program including outcome and process surveillance, data analysis and reporting for all infections, and environmental cleaning/sanitization processes/procedures for all 48 facility residents. This deficient practice resulted in of lack of surveillance for potential infections and infections not requiring antimicrobial therapy, incomplete and inaccurate infection analysis, lack of thorough tracking and surveillance of employee illness, lack of comprehensive environmental surveillance, drain fly infestation, and the likelihood for the development and transmission of communicable diseases and infections for all residents. Findings Include: [...]
  4. E
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 18, 2023
    Inspectors wroteBased on observation, interview, and record review the facility provide a safe, functional, sanitary, and comfortable environment for the facility residents, resulting in (1) ineffective maintenance of residents' rooms (drywall exposed, unfinished drywalling projects, holes/gaps in walls,; (2) infestation of sewer flies, (3) facility tracking of pest/rodents, and (4) 10-month delay of B-Hall shower room repair. Findings Include: During initial tour on 9/12/2023, the following was observed in resident rooms: Room D2: Behind the resident's headboard was a large white area that appeared to be drywall that had been fixed but never painted. The area was not smooth but rough. Room D7: On the right- hand side of the wall, near the heat register were 3-4 gaps in the wall where the drywall met the baseboard. Across the top of the call light box was a 3-4-inch gap in the drywall. [...]
  5. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 18, 2023
    Inspectors wroteThis Citation has Two Deficient Practice Statements (DPS). DPS One: Based on observation, interview and record review, the facility failed to ensure urinary catheter drainage bags were maintained in a dignified manner for one resident (Resident #24) of one resident reviewed, resulting in a lack of dignity covering for an indwelling urinary catheter drainage bag.
  6. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 18, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to maintain a homelike environment for two residents (Resident #27, Resident #38), resulting in a shared television, an unkempt bathroom sink and difficulty in bed mobility with the feelings of less self-worth and frustration.
  7. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 18, 2023
    Inspectors wroteBased on observation, interview, and record review the facility failed to collaborate with hospice services for one resident (Resident #2), resulting in hospice and the facility failing to establish an effective communication and collaborative process for Resident #2, including how the communication will be documented between the facility and the hospice provider, to ensure that the needs of the resident are addressed and met 24 hours per day. Findings Include: Resident #2: On [DATE], Resident #2 was observed watching television in her room. She provided yes and no questions to this writer as she had multiple tooth extractions the day prior. On [DATE] at approximately 2:00 PM, B Hall nurse was asked how hospice communicates with the facility. It was explained each resident had a hospice book that is at the nurse's station and she was asked for Resident #2's hospice book. [...]
  8. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 18, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure suprapubic catheter (surgically created connection between the skin to the urinary bladder used to drain urine from the bladder) care was completed, per professional standards of practice for one resident (Resident #7) of one resident reviewed resulting in lack of timely assessment/documentation, management, implementation of care, as ordered, and the likelihood for alterations in skin integrity and feelings of embarrassment utilizing the reasonable person concept related to leaking suprapubic catheter.
  9. D
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    F694 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 18, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to operationalize policies and procedures for a Peripherally Inserted Central Catheter (PICC line - catheter inserted in the body through the arm that extends to the heart and is utilized for long term administration of intravenous [IV] medications) care for one resident (Resident #24) of one resident reviewed, resulting in a lack of dating on a PICC line dressing, Resident verbalization of concerns related to lack of care, and the likelihood for infection and alteration in overall health status.
  10. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 18, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to assess, monitor and provide oxygen per physician's orders for one resident (Resident #6), resulting in a low oxygen saturation, no oxygen application with the likelihood of confusion and continued decreased oxygen blood saturation and respiratory complications.
  11. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 18, 2023
    Inspectors wroteBased on interview and record review, the facility failed to administer Levothyroxine per physician's orders and alone on an empty stomach for three residents (Resident #6, Resident #26, Resident #38) resulting in increased dosages with the likelihood of malabsorption and increased signs and symptoms of Hypothyroidism.
  12. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 18, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to administer insulin correctly for two residents (Resident #26, Resident #28), resulting in the incorrect administration with the likelihood of not receiving the entire dose of insulin.
  13. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 18, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to store and label medications for one medication cart and the medication room, resulting in a multi-dose vial of Lidocaine left opened and undated and a medication cart being left unlocked and unattended for 7 minutes with the likelihood of cross-contamination, theft or medication misuse.

Fire safety inspections

15 fire safety citations on file: 3 on August 28, 2025, 7 on August 29, 2024, 5 on September 14, 2023.

Every fire safety citation15 citations
  1. F
    Provide properly protected cooking facilities.
    K 324 · August 28, 2025 · Corrected (the home has a date of correction)
  2. E
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · August 28, 2025 · Corrected (the home has a date of correction)
  3. E
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · August 28, 2025 · Corrected (the home has a date of correction)
  4. F
    Develop Emergency Preparedness policies and procedures.
    E 13 · August 29, 2024 · Corrected (the home has a date of correction)
  5. F
    Implement emergency and standby power systems.
    E 41 · August 29, 2024 · Corrected (the home has a date of correction)
  6. F
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · August 29, 2024 · Corrected (the home has a date of correction)
  7. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · August 29, 2024 · Corrected (the home has a date of correction)
  8. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · August 29, 2024 · Corrected (the home has a date of correction)
  9. E
    Install corridor and hallway doors that block smoke.
    K 363 · August 29, 2024 · Corrected (the home has a date of correction)
  10. E
    Ensure proper usage of power strips and extension cords.
    K 920 · August 29, 2024 · Corrected (the home has a date of correction)
  11. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · September 14, 2023 · Corrected (the home has a date of correction)
  12. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · September 14, 2023 · Corrected (the home has a date of correction)
  13. E
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · September 14, 2023 · Corrected (the home has a date of correction)
  14. E
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · September 14, 2023 · Corrected (the home has a date of correction)
  15. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · September 14, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMichiganUnited States
All nursing staff (RN, LPN and aides)3.773.993.86
Registered nurses0.750.780.69
All nursing staff on weekends3.213.503.42
Nurse aides2.24
Licensed practical nurses0.78
Nursing staff turnover (share who left in a year)35.9%44.1%45.8%
Registered nurse turnover14.3%39.2%42.9%
Administrators who left1

CMS expects 3.44 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.99 on weekdays and 3.21 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.93 in April to June 2025 to 3.77 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.770.753.993.21 0.0%0 of 9067
Oct to Dec 20253.880.694.113.30 0.0%0 of 9264
Jul to Sep 20253.690.613.903.18 0.0%0 of 9261
Apr to Jun 20253.930.524.163.37 0.0%0 of 9160
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Michigan, Jan to Mar 20263.950.704.143.453.3%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMichiganUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
5.110.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.41.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.53.03.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.91.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
4.012.014.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.95.14.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
19.214.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
10.624.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
0.011.712.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.81.81.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.41.61.8

Owners and operators

Legal business name: CASS CITY OPCO LLC. CMS links this home to Medilodge, a group of 53 nursing homes averaging 3.1 stars overall.

NameRoleTypeShareSince
Ark Opco Group, LLC5% or greater direct ownership interestOrganization100%07/01/2015
B&y Healthcare S Corp5% or greater indirect ownership interestOrganization07/01/2015
B&y Trust5% or greater indirect ownership interestOrganization07/01/2015
Cody Healthcare S Corp5% or greater indirect ownership interestOrganization07/01/2015
Craig Flashner 2007 Trust5% or greater indirect ownership interestOrganization07/01/2015
Norcross, RobertContracted managing employeeIndividual07/01/2015
Rogers, StaceyContracted managing employeeIndividual07/01/2015
Kirk, KristineW-2 managing employeeIndividual09/01/2016
Flashner, CraigCorporate directorIndividual07/01/2015
Perlstein, YitzchokCorporate directorIndividual07/01/2015
Craig Flashner 2007 TrustOperational/managerial controlOrganization07/01/2015
Prestige Administrative Services, LLCOperational/managerial controlOrganization01/01/2016
Flashner, CraigOperational/managerial controlIndividual07/01/2015
Perlstein, YitzchokOperational/managerial controlIndividual07/01/2015

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 13 problems in this area, most recently on August 28, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 8 problems in this area, most recently on August 28, 2025: "Ensure that residents are free from significant medication errors."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on August 28, 2025: "Provide and implement an infection prevention and control program."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on August 29, 2024: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.21 hours per resident per day, below the Michigan average of 3.50.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

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Common questions

What is Medilodge of Cass City's Medicare star rating?
CMS rates Medilodge of Cass City 5 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Medilodge of Cass City get at its last inspection?
6 health deficiencies at the standard inspection on August 28, 2025. The Michigan average is 9.9.
Has Medilodge of Cass City been fined?
CMS lists no fines in the last three years.
Does Medilodge of Cass City accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Medilodge of Cass City?
CMS lists 14 owners and managers, and links the home to Medilodge. Legal business name: CASS CITY OPCO LLC.

Sources

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