Home / Michigan / Grand Rapids
Michigan Veteran Homes at Grand Rapids
2950 Monroe Ne, Grand Rapids, MI 49505 · Kent County · (616) 345-6107
128 certified beds, about 123 residents a day · Government - State · Medicare and Medicaid since 2021
CMS Care Compare ratings, data as of September 1, 2026 · CCN 235729 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 11, 2026, inspectors cited 3 health deficiencies (the Michigan average is 9.9, the national average 9.2).
None of its 7 health citations since October 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 7.21 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 1.04 of those hours.
44.9% of nursing staff left within the year CMS measured (Michigan average 44.1%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 7 health citations on file.
June 11, 2026Standard inspection · 3 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure the kitchen/kitchenettes' food-contact and/or nonfood-contact surfaces were consistently maintained in a clean and sanitary manner or good repair with the potential to affect any resident out of the census of 121 who consumed food/beverages from the kitchen resulting in the potential for foodborne illness and/or physical food contamination.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interview and record review, the facility failed to review and revise a comprehensive, individualized plan of care for 4 (Resident #13, #86, and #111) of 24 residents reviewed for care plans, resulting in the potential for further falls to occur.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility failed to provide adequate supervision and implement appropriate care planned interventions for 1 (Resident #16) of 10 residents reviewed for falls, resulting in the potential for residents to sustain a fall with injury.
April 30, 2025Standard inspection · 2 citations
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview, and record review, the facility failed to maintain complete and accurate medical records for 1 resident (Resident#25) of a total sample of 25, resulting in a potential for missed wound care and worsening of a wound going unrecognized.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to implement and follow enhanced barrier precautions for 2 (Resident #419 and #100) of 25 sampled residents reviewed for infection prevention and control resulting in the potential for the development and transmission of communicable diseases and infections.
April 4, 2024Standard inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility failed to prevent accidents for 1 (Resident #48) of 5 residents reviewed for accidents and hazards, resulting in Resident #48 sustaining a fall and the potential for residents to not meet their highest practicable physical, mental, and psycho-social well-being.
October 19, 2023Complaint inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteThis citation pertains to intake MI00139911. Based on interview and record review, the facility failed to ensure the safety and prevent elopement of 1 resident (Resident #106) of 4 residents reviewed for accidents and hazards, resulting in the elopement of Resident #106 and the potential for residents to not meet their highest practicable physical, mental, and psychosocial well-being.
Fire safety inspections
8 fire safety citations on file: 2 on June 11, 2026, 4 on March 17, 2025, 2 on April 4, 2024.
Every fire safety citation8 citations
- F Meet other general requirements.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- E Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
- E Have exits that are accessible at all times.
- E Install a fire alarm system that can be heard throughout the facility.
- E Install an approved automatic sprinkler system.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Ensure proper usage of power strips and extension cords.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Michigan | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 7.21 | 3.99 | 3.86 |
| Registered nurses | 1.04 | 0.78 | 0.69 |
| All nursing staff on weekends | 6.33 | 3.50 | 3.42 |
| Nurse aides | 4.60 | ||
| Licensed practical nurses | 1.57 | ||
| Nursing staff turnover (share who left in a year) | 44.9% | 44.1% | 45.8% |
| Registered nurse turnover | 24.1% | 39.2% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.00 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 7.57 on weekdays and 6.33 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 76.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 7.37 in April to June 2025 to 7.21 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 7.21 | 1.04 | 7.57 | 6.33 | 76.5% | 0 of 90 | 123 |
| Oct to Dec 2025 | 7.43 | 1.04 | 7.80 | 6.49 | 75.8% | 0 of 92 | 120 |
| Jul to Sep 2025 | 7.27 | 1.02 | 7.62 | 6.36 | 75.5% | 0 of 92 | 122 |
| Apr to Jun 2025 | 7.37 | 1.05 | 7.76 | 6.40 | 74.4% | 0 of 91 | 119 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Michigan, Jan to Mar 2026 | 3.95 | 0.70 | 4.14 | 3.45 | 3.3% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Michigan
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Michigan, all employers | |||
| CNAs (nursing assistants) | $19.03 | $18.35 to $21.59 | 43,290 |
| LPNs and LVNs | $31.47 | $29.83 to $35.52 | 10,880 |
| Registered nurses | $45.34 | $39.46 to $49.74 | 104,950 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Michigan | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 14.8 | 10.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.2 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 3.6 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.0 | 3.0 | 3.2 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 8.2 | 12.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 8.0 | 5.1 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 25.1 | 14.8 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.7 | 1.6 | 1.8 |
Owners and operators
Legal business name: STATE OF MICHIGAN OFFICE OF FINANCIAL MANAGEMENT.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Age Management of West Michigan PC | Operational/managerial control | Organization | 08/01/2017 | |
| State of Michigan Office of Financial Management | Operational/managerial control | Organization | 05/17/2021 | |
| Bhatnagar, Piyush | Operational/managerial control | Individual | 08/01/2017 | |
| Bobrowski, Erica | Operational/managerial control | Individual | 11/14/2021 | |
| Huhn, Jacqueline | Operational/managerial control | Individual | 07/01/2016 | |
| Macdonald, Carly | Operational/managerial control | Individual | 09/07/2021 | |
| Rolston, Steven | Operational/managerial control | Individual | 02/15/2016 | |
| Velie, Melissa | Operational/managerial control | Individual | 01/02/2019 | |
| Wheeler, Niquette | Operational/managerial control | Individual | 11/17/2019 | |
| Zerbe, Anne | Operational/managerial control | Individual | 09/25/2019 | |
| Age Management of West Michigan PC | Adp of the SNF | Organization | 11/05/2025 | |
| State of Michigan Office of Financial Management | Adp of the SNF | Organization | 01/01/2000 | |
| Bhatnagar, Piyush | Adp of the SNF | Individual | 08/01/2017 | |
| Bobrowski, Erica | Adp of the SNF | Individual | 11/14/2021 | |
| Huhn, Jacqueline | Adp of the SNF | Individual | 07/01/2016 | |
| Macdonald, Carly | Adp of the SNF | Individual | 09/07/2021 | |
| Rolston, Steven | Adp of the SNF | Individual | 02/15/2016 | |
| Velie, Melissa | Adp of the SNF | Individual | 01/02/2019 | |
| Wheeler, Niquette | Adp of the SNF | Individual | 11/17/2019 | |
| Zerbe, Anne | Adp of the SNF | Individual | 09/25/2019 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on June 11, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on June 11, 2026: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on June 11, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on April 30, 2025: "Provide and implement an infection prevention and control program."
Other nursing homes nearby
- Corewell Health Grand Rapids Hospitals Rehabilitat Grand Rapids, 2.7 mi · 5 of 5 stars · 18 citations
- Optalis Health & Rehabilitation at Leonard Grand Rapids, 2.8 mi · 3 of 5 stars · 27 citations
- Medilodge of Grand Rapids Grand Rapids, 3.1 mi · 1 of 5 stars · 68 citations
- Edison Christian Health Center Grand Rapids, 3.4 mi · 5 of 5 stars · 9 citations
- St. Ann's Home Grand Rapids, 3.5 mi · 5 of 5 stars · 14 citations
- Mary Free Bed Sub-Acute Rehabilitation Grand Rapids, 3.6 mi · 4 of 5 stars · 11 citations
- Corewell Health Rehabilitation & Nursing Center - Grand Rapids, 4 mi · 5 of 5 stars · 1 citation
- Valley View Care Center Grand Rapids, 4.2 mi · 1 of 5 stars · 46 citations
Michigan contacts for a concern about a nursing home
These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Michigan Department of Licensing and Regulatory Affairs, Bureau of Survey and Certification, Long Term Care Division, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Michigan Long Term Care Ombudsman Program, 1-866-485-9393. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: LARA State Licensing Search, where Michigan publishes its own records on licensed homes.
Common questions
- What is Michigan Veteran Homes at Grand Rapids's Medicare star rating?
- CMS rates Michigan Veteran Homes at Grand Rapids 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Michigan Veteran Homes at Grand Rapids get at its last inspection?
- 3 health deficiencies at the standard inspection on June 11, 2026. The Michigan average is 9.9.
- Has Michigan Veteran Homes at Grand Rapids been fined?
- CMS lists no fines in the last three years.
- Does Michigan Veteran Homes at Grand Rapids accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Michigan Veteran Homes at Grand Rapids?
- CMS lists 20 owners and managers. Legal business name: STATE OF MICHIGAN OFFICE OF FINANCIAL MANAGEMENT.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.