Home / Michigan / Grand Rapids
Medilodge of Grand Rapids
2000 Leonard Ne, Grand Rapids, MI 49505 · Kent County · (616) 458-1133
55 certified beds, about 51 residents a day · For profit - Corporation · Medicare and Medicaid since 1967
CMS Care Compare ratings, data as of September 1, 2026 · CCN 235038 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 4, 2025, inspectors cited 6 health deficiencies (the Michigan average is 9.9, the national average 9.2).
Of 68 health citations since June 2023, 6 were rated as actual harm or immediate jeopardy to residents (3 immediate jeopardy).
CMS lists 3 fines totaling $67,985 in the last three years; the largest was $25,795, and the latest is dated January 29, 2026.
Nurses and nurse aides worked 3.97 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 0.77 of those hours.
64.7% of nursing staff left within the year CMS measured (Michigan average 44.1%).
CMS links it to Medilodge, an affiliated group of 53 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 68 health citations on file.
June 23, 2026Complaint inspection · 1 citation
- G Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteThis citation pertains to intake #3003696 Based on observation, interview and record review the facility failed to recognize a change in condition, ensure residents received care in accordance with professional standards and ensure resident's care choices were followed for 4 Residents (#60, #51, #3, and #30) of 24 reviewed for quality of care, resulting in a delay in treatment for an infection requiring hospitalization and toe amputation for Resident #3, delay in post fall nursing assessment and treatment for a closed nondisplaced oblique fracture of shaft of right femur and closed fracture of proximal end of right fibula for Resident #30, and a delay in treatment for an unrecognized hip fracture requiring surgical repair for Resident #60, and delay in specialized care for Resident #51 who experienced increased pain.
January 29, 2026Complaint inspection · 2 citations
- J Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Inspectors wroteThis citation pertains to Intake 2718302. Based on interview and record review the facility failed to honor a residents choice for do not resuscitate (DNR; no CPR to be performed) and ensure cardiopulmonary resuscitation (CPR) was not performed on a resident who was a DNR in 1 (Resident #1) of 8 residents reviewed for CPR, resulting in Resident #1 being subjected to dehumanization and unavoidable pain when facility staff initiated CPR and contacted Emergency Medical Services (EMS) and then performed unwanted life sustaining efforts (cardiopulmonary resuscitation (CPR), automated external defibrillation (AED; [...]
- G Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteThis citation pertains to Intake 2718302. Based on interview and record review the facility failed to obtain and put into place an advance directive (legal documents that provide instructions for medical care to ensure healthcare preferences are honored) in a timely manner and failed to honor the residents do not resuscitate (DNR) order for 1 (Resident #1) of 8 residents reviewed for advanced directives resulting in a resident who did not want life sustaining services to endure painful lifesaving activities that included cardiopulmonary resuscitation (CPR), receiving automated external defibrillation (AED; delivers electric shock to attempt to restore normal heart rhythm), and insertion of an intraosseous venous access (inserting a specialize needle into the bone marrow cavity to provide immediate vascular (bloodstream) access) of the tibia (shinbone).
June 4, 2025Standard inspection, Complaint inspection · 6 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain best practices in accordance with professional standards for food service safety. This deficient practice has the potential to result in food borne illness among all residents that consume food from the kitchen.
- F Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspectors wroteBased on interview and record review, the facility failed to maintain an effective system to obtain and use of feedback and input from direct care staff and residents to recognize and monitor for areas of improvement related to resident staffing concerns for 2 residents (Resident #3 and Resident #13) and 4 of 4 residents from a confidential resident council meeting, from a total census of 49 residents reviewed for Quality Assurance and Performance Improvement (QAPI), resulting in the potential for all residents to continue to not receive care to meet their highest practicable level well-being.
- E Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteOn 6/4/25 at 10:16 AM during a confidential group meeting, the group agreed there is not enough staffing on nights and weekend to meet resident needs. They voiced concerns there would be times at nights and on weekends there may be 1 CNA (certified nursing assistant) on each hall and 1 or 2 nurses to run clinical cares in the entire facility. According to the group, this makes longer wait times to get medications and assistance with toileting, The group voiced disheartening concerns when discussing many of the CNAs and nurses they felt were good and caring had left employment while others had put in their notices to leave because of better offers and work conditions. Another concern the group brought to attention was laundry. They stated laundry had one person currently and residents might not get their clothes back until the following week. [...]
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow professional standards of practice for medication administration via a feeding (enteral) tube in 1 of 5 residents (Resident #16) reviewed for tube feeding care, resulting in the potential for discomfort and blockage.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure appropriate tube feeding care was consistently provided for 2 (Resident #155 and Resident #3) of 4 residents reviewed for tube feeding, resulting in the potential risk for aspiration (something you swallow enters your airway or lungs) for Resident #155 and poor nutritional status for Resident #3.
- D Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure appropriate person-centered and individualized treatment and services were received by 1 resident (R25) of 2 residents reviewed for treatment and services to meet assessed needs, resulting in R25 experiencing psychosocial adjustment difficulty with a suicide plan that included wrapping a call-light cord around her neck threatening to kill herself.
January 10, 2025Complaint inspection · 7 citations
- J Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteThis citation pertains to intake #MI00148777 Based on interview and record review, the facility failed to implement treatment measures when a change in condition was identified (acute stroke) in 1 (Resident #100) of 2 residents reviewed for change in condition, resulting in an Immediate Jeopary when on 1014/24, Resident #100 had sign and symptoms of a stroke and facility staff did not identify them resulting in the diagnosis of a cerebral infarction due to occlusion (Stroke caused by a blockage in a blood vessel) and a 27-day hospitalization.
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide adequate supervision to prevent falls with injury in 1 (Resident #102) of 3 residents reviewed for accident hazards and supervision, resulting in Resident #102 suffering pain, a head laceration which required stitches, and a hematoma on his forehead.
- F Provide and implement an infection prevention and control program.
Inspectors wroteThis citation pertains to intake #MI00148997 and MI000149141 Based on observation, interview, and record review the facility failed to 1. ensure proper use of personal protective equipment (PPE) for 2 (Resident #100 and Resident #103) on enhanced barrier precautions and 2. properly clean resident shared equipment, resulting in the potential for the spread of infection, cross-contamination, and disease transmission for residents residing in the facility.
- E Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure sufficient staffing to provide adequate care for 2 (Resident #102) of 4 residents reviewed for staffing. This deficient practice resulted in falls and avoidable pain for Resident #102 due to lack of supervision, Resident #100 not receiving proper grooming, and a potential for additional unmet care needs for residents who reside in the building.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteThis citation pertains to intake #MI00148777 Based on observation, interview, and record review the facility failed to preserve resident dignity during care in 2 (Resident #100 and Resident #103) of 4 residents reviewed for dignity resulting in the potential for a reasonable person to experience feelings of embarrassment, shame and/or a loss of self-esteem.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteThis citation pertains to intake #MI00148777 Based on interview and record review, the facility failed to notify a resident's responsible party regarding a change in condition for 1 (Resident #100) of 2 residents reviewed for change in condition resulting in a delay in resident transfer to emergency room for evaluation and treatment.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure wound care and compression stocking physician orders were in place for 1of 3 residents (Resident#102) reviewed for professional standards, resulting in the resident receiving care without the direction of a physician, and the potential for worsening of medical conditions.
January 6, 2025Complaint inspection · 2 citations
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteThis citation pertains to Intake: MI00149223 Based on interview and record review, the facility failed to ensure 1 of 1 residents (Resident #100) reviewed for safety, received the correct food tray and assistance with eating on 12/3/24, resulting in an Immediate Jeopardy when Resident #100 choked on a piece of cauliflower and subsequently died.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteThis citation pertains to intake: MI00149223 Based on interview and record review, the facility failed to implement facility policy and procedure for reporting an incident of neglect (resident choking and subsequent death due to recieving wrong meal tray) to the State Agency in 1 of 1 resident (Resident #100) reviewed for neglect, resulting in the potential for continued violations going unreported or without thorough investigation.
July 25, 2024Standard inspection · 17 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain sanitary conditions in the kitchen resulting in the potential to spread food borne illness to all residents that consume food from the kitchen.
- E Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on interview and record review, the facility failed to ensure resident dignity and rights to privacy were honored as reported by eight of nine residents during a confidential Resident Council meeting resulting in residents feeling frustrated and disrespected.
- E Honor the resident's right to organize and participate in resident/family groups in the facility.
Inspectors wroteBased on interview and record review, the facility failed to address and resolve concerns/ grievances reported in Resident Council Meetings as reported by seven of nine residents during a confidential Resident Council meeting resulting in unresolved concerns and unmet needs of residents.
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide access to bath linens and maintain sanitary conditions for 2 (Resident #13 and Resident #18) of 14 residents sampled for home-like environment, and 7 of 9 residents during a confidential interview, resulting in feelings of frustration, potential delay in care due to limited supplies, and unsanitary conditions.
- E Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide routine showers for 4 (Resident #11, Resident #13, Resident #22, and Resident #35) of 6 residents reviewed for showers, and 7 of 9 residents who attended a confidential meeting, resulting in feelings of frustration, disappointment, and embarrassment about their personal appearance and overall, body cleanliness.
- E Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on observation, interview, and record review the facility failed to provide adequate staff to meet resident needs for 6 (Resident #11, Resident #13, Resident #18, Resident #22, Resident #35 and Resident #12) of 14 residents sampled for sufficient staffing, and 7 of 9 resident who attended a confidential meeting. This deficient practice resulted in long call light wait times, lack of routine showers for dependent residents, limited resident supervision, staff burnout, and the potential for a decline in resident quality of life and/or quality of care.
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, interview, and record review the facility failed to provide food at a palatable temperature to 9 of 9 residents interviewed during resident council and 2 of 2 resident (Resident #15 and Resident #27) reviewed for food palatability, resulting in the potential for decreased food consumption and potential nutritional decline.
- E Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Inspectors wroteBased on interview and record review, the facility failed to consistently provide a nourishing nighttime snack to eight of nine residents who attended a confidential Resident Council meeting resulted in the potential for residents to have more than 14 hours between a substantial evening meal and breakfast the following day, decreased oral intake, and the potential for weight loss.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on interview and record review, the facility failed to ensure accurate advanced directive information was in place for 1 of 3 (Resident #21) residents reviewed for advanced directives (legal documents that allow a person to identify decisions about end-of-life care ahead of time), resulting in the potential for a resident's preferences for medical care to not be followed by the facility, or other healthcare providers.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on interview and record review, the facility failed to ensure a Level II Preadmission Screening and Resident Review (PASARR) evaluation was completed for 1 (Resident #20) of 2 residents reviewed for PASARR Screening, resulting in the potential for unmet mental health and psychiatric care needs.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteResident #27(R27) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R27 admitted to the facility on [DATE] with diagnoses of End Stage Renal Disease, Type 2 diabetes, and depression. Brief Interview for Mental Status (BIMS) reflected a score of 10 out of 15 which indicated R27 was cognitively impaired (8-12 moderately impaired). During an interview on 7/24/2024 at 8:36 AM, R27 stated that he goes to dialysis 3 days a week and he thinks it is going okay. Review of R27's physician orders revealed the following orders related to his dialysis: hemodialysis 3 days a week on Mondays, Wednesdays, and Fridays, also orders state AV (atrioventricular) shunt site-monitor every shift for signs and symptoms of infection/bleeding, AV shunt site upper arm. Monitor for thrill and bruit every shift, call provider if absent. [...]
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review, the facility failed to ensure residents received care in accordance with professional standards in 1 (Resident #35) of 1 residents reviewed for quality of care, resulting in Resident #35 having dysuria (pain with urination) for approximately 2 weeks, due to the facility mishandling the lab specimen resulting in a significant delay in the treatment of vulvovaginits (infection or inflammation of the vagina or vulva) and the potential for a decline in overall physical, mental and psychosocial well being.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to reassess resident's preference for use of therapy-recommended positioning device for 1 (Resident #12) of 2 residents reviewed for positioning, resulting in the potential for decreased range of motion and related complications, skin breakdown, worsening of contractures (hardening of the muscles, tendons, and other tissues) and pain.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure appropriate supra-pubic catheter care for 1of 2 residents (Resident #22) reviewed for catheter care, resulting in the potential for urinary tract infection and complications related to occlusion of catheter tubing.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure adequate care for residents who received enteral nutrition (tube feeding) in 1 (Resident #21) of 2 residents reviewed for tube feeding, resulting in the potential for aspiration pneumonia and spoiled tube feeding.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review the facility failed to obtain physician orders for use of oxygen for 1 of 1 resident (Resident #20) reviewed for respiratory care resulting in the potential for improper use, inaccurate settings, irregular cleaning, and respiratory infection.
- D Provide timely, quality laboratory services/tests to meet the needs of residents.
Inspectors wroteBased on interview and record review, the facility failed to ensure physician ordered laboratory diagnostic services were obtained and completed in a timely manner in 1 (Resident #35) of 1 residents reviewed for laboratory services, resulting in delayed treatment/intervention related to lab results, increased pain/discomfort, and impaired coordination of care.
April 23, 2024Complaint inspection · 6 citations
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to implement infection control practices to provide sanitary conditions for resident shared equipment, and implement Enhanced Barrier Precautions (EBP) for a residents with an MDRO (multi drug resistant organism) during care for 3 of 4 residents (Resident #103, #104, & #107) reviewed for infection control, urinary catheter care, wound dressing changes, resulting in the potential for the spread of infection, cross-contamination, and disease transmission for residents residing in the facility.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview and record review, the facility failed to respect residents private space for 3 of 6 residents (Resident #103, #107 & #111) reviewed for privacy/dignity,resulting in feelings of embarrassment and the potential for resulting in negative psychosocial outcomes.
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteThis citation pertains to intake: MI00143109 Based on observation, interview, and record review, the facility failed to accommodate a resident's right to make choices that were consistent with their plan of care for 3 of 7 residents (Residents #107, #104 & #111) reviewed for resident choices and preferences, resulting in the potential for residents not meeting their highest practicable level of well-being.
- D Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteThis citation pertains to intake: # MI00142857 Based on interview, and record review, the facility failed to prevent misappropriation of a residents' narcotic (controlled substances) medications for 1 of 5 residents (Resident #102) reviewed for misappropriation of property resulting in missing pain medication, and the potential for uncontrolled pain and discomfort.
- D Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteThis citation pertains to intakes: #MI00143109 & MI00143578. Based on observation, interview and record review, the facility failed to provide palatable food for 3 of 5 residents (Resident's #102, #104 & #111) reviewed for food palatability, resulting in residents being dissatisfied with the quality, portion size, taste and temperature of their food and the potential weight loss.
- D Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteThis citation pertains to intake: #MI00143109 & MI00143578. Based on observation, interview, and record review the facility failed to maintain a safe, functional, and sanitary environment by not properly cleaning resident rooms, common areas, and commonly touched items for 2 residents (Resident #102 & #104) of 7 reviewed for homelike environment, resulting in strong odors in the facility, and an increased potential of infection, affecting residents in the facility.
December 18, 2023Complaint inspection · 9 citations
- E Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteThis citation pertains to intake MI00139838 and MI00139892. Based on interview and record review, the facility failed to provide sufficient nursing staff to meet the needs of 12 of 12 residents in the Pinewood unit on the evening of 11/27/2023 and early morning of 11/28/2023, resulting in 12 residents on Pinewood not being checked and changed every two hours, delayed care, and the potential for residents to not meet their highest practicable physical, mental, and psychosocial well-being.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to 1) ensure proper hand hygiene, glove use, and handling of soiled linens during incontinence care and 2) ensure proper cleaning of shared medical equipment in between resident use for 2 residents (Resident #103 and #105) of 3 residents reviewed for infection control, resulting in the potential for cross-contamination, disease exposure, and the development and spread of infection to a vulnerable population.
- D Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Inspectors wroteThis citation pertains to MI00140929. Based on interview and record review, the facility failed to ensure one staff (Former Kitchen Worker LL) received a timely background check and fingerprinting, resulting in the potential for abuse and neglect for all residents.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteThis citation pertains to intake MI00139838. Based on interview and record review, the facility failed to notify the emergency contact of the transfer of 1 resident (Resident #101) out of 6 residents reviewed for notification of changes, resulting in family not being aware that Resident #101 had transferred to the local hospital.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to update a care plan to reflect current interventions for 1 resident, (Resident #109) of 13 residents reviewed for accuracy of care plans, resulting in the potential for staff to provide care that is inconsistent with the needs of the resident.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteThis citation pertains to intake MI00139838. Based on interview and record review, the facility failed to ensure accurate admission orders were written for one resident (Resident #101) of 13 residents reviewed for accuracy of physician's orders, resulting in the delay of treatment and the potential for residents to not meet their highest practicable physical, mental, and psychosocial well-being.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteThis citation pertains to intake MI00139838. Based on interview and record review, the facility failed to 1) provide drain care, 2) administer medications, and 3) perform blood glucose monitoring according to physician's orders for 1 resident (Resident #101) of 4 residents reviewed for quality of care, resulting in lack of treatment, monitoring, and care and the potential for residents to not meet their highest practicable physical, mental, and psychosocial well-being.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview, and record review the facility failed to 1) implement preventative pressure ulcer interventions consistent with professional standards of practice and 2) perform a skin assessment upon readmission from the local hospital for 1 resident (Resident #103) of 3 residents reviewed for pressure ulcer prevention and treatment, resulting in the potential for skin breakdown and overall deterioration in health status.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review, the facility failed to maintain an accurate health record for 1 resident (Resident #101) of 13 residents reviewed for accuracy of medical records, resulting in unclear documentation and the potential for miscommunication and an unclear picture of the resident's health care status.
June 14, 2023Standard inspection · 18 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure proper datemarking and discarding of potentially hazardous foods. These conditions resulted in an increased risk of contaminated foods and an increased risk of food borne illness that affected 49 residents who consume food from the kitchen. Findings Include: 1. During a tour of the kitchen, starting at 7:34 AM on 6/12/23, it was observed that some items were not dated or were held in the walk-in cooler past their discard dates. These items were a pan of lasagna dated 6/1 to 6/7, a large bowl of lasagna sauce dated 6/1 to 6/7, a container of hot dogs not dated, a container of chicken salad not dated, and a tray of 21 nutritional shakes not dated. A review of the manufacture directions on the shakes state the shakes can be held for up to 14 days from thaw. [...]
- E Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteThis citation pertains to intake #'s MI00136297, MI00135104, MI00135459, and MI00137661. Based on observation, interview and record review, the facility failed to ensure assistance with Activities for Daily Living (ADL) care (showers, incontinence care, eating) was consistently provided for 4 residents (Resident #14, #16, #27 and #44) of 9 residents reviewed for ADL care, resulting in the potential for avoidable negative physical and psychosocial outcomes for residents who are dependent on staff for assistance.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to 1) secure resident medications and 2) discard expired medication, resulting in unsecured medication and the potential for decreased efficacy of medications and the exacerbation of resident medical conditions.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to 1) ensure appropriate hand hygiene and glove use during incontinence care for 3 residents (Resident #21, #20, and #2) of 6 residents reviewed for incontinence care, 2) ensure appropriate infection control during tube feeding for 1 resident (Resident #43) of 1 resident reviewed for tube feeding, and 3) ensure appropriate hand hygiene during medication administration, resulting in the increased potential for the development and transmission of communicable diseases and infection in a vulnerable population.
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure activities of daily living (ADL) cares were provided per resident preference for 1 (Residents #6) of 19 residents reviewed for resident preferences, resulting in the potential for overall decline in sense of physical, mental, and psychosocial well-being.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on interview and record review, the facility failed to update advance directive status in the electronic health record of one resident (Resident #33) of 3 residents reviewed for advance directives, resulting in the potential for end of life choices not being honored.
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure privacy for 1 resident (Resident #44) of 1 resident reviewed for privacy during bathing care, resulting in frustration and dissatisfaction with care. Resident #44 Review of an admission Record revealed Resident #44, was originally admitted to the facility on [DATE] with pertinent diagnoses which included post-traumatic stress disorder (PTSD), depression, and anxiety disorder. Review of a Minimum Data Set (MDS) assessment for Resident #44, with a reference date of 3/23/23 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #44 was cognitively intact. In a care observation on 6/14/23 at 10:40 AM, Certified Nursing Assistant (CNA) D and CNA K were assisting Resident #44 with a bed bath. [...]
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview and record review, the facility failed to develop and implement a comprehensive, person-centered diabetic care plan for 1 Resident (Resident #4) of 1 Resident reviewed for care planning, resulting in a potential for unmet care needs. Resident #4 Review of Resident #4's admission Record revealed Resident #4, was originally admitted to the facility on [DATE] with pertinent diagnoses which included type 2 diabetes and cognitive communication deficit. Review of a Minimum Data Set (MDS) assessment for Resident #4, with a reference date of 2/10/23 revealed a Brief Interview for Mental Status (BIMS) score of 2/15 which indicated Resident #4 was severely cognitively impaired. Review of Resident #4's Care Plan did not reveal a care plan focus for Resident #4's diagnosis of diabetes. [...]
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow professional standards for medication administration for 2 (Resident #16, Resident #20) out of 7 residents reviewed for medication administration, from a total sample of 19 residents, resulting in the potential for worsening of health conditions and mismanagement of medications. Findings Include: Resident #16 Review of an admission Record revealed Resident #16 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: Alzheimer's disease. Review of a Minimum Data Set (MDS) assessment for Resident #16, with a reference date of 6/6/23 revealed a Brief Interview for Mental Status (BIMS) score of 3, which indicated Resident #16 was cognitively impaired. [...]
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteThis citation pertains to intake #MI00137590. Based on observation, interview and record review the facility failed to ensure residents received care in accordance with treatment orders for non-pressure wounds for 1 of 19 residents (Resident #20) reviewed for quality of care, resulting in the potential for infection and the worsening of medical conditions. Resident #20 Review of an admission Record revealed Resident #20 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: Bullous Pemphigoid (skin blistering condition). Review of a Minimum Data Set (MDS) assessment for Resident #20, with a reference date of 3/14/23 revealed a Brief Interview for Mental Status (BIMS) score of 15, which indicated Resident #20 was cognitively intact. Review of Resident #20's Care Plan revealed, .potential impairment to skin integrity related to Bullous Pemphigoid. [...]
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteThis citation pertains to intake #'s MI00136297 and MI00137590. Based on observation, interviews, and record review, the facility failed to ensure interventions were in place to prevent the development or worsening of pressure ulcers for 3 residents (Resident #14, #20 and #6), of 6 residents reviewed for pressure ulcers, resulting in the potential for development of avoidable and/or worsening pressure ulcers.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure range of motion services for 1 resident (Resident #12) of 2 residents reviewed for limited range of motion, resulting in the potential for decreased range of motion and residents to not meet their highest practicable physical, mental, and psychosocial well-being.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide adequate safety measures to ensure resident safety in 2 residents (R150 and R151) of 19 residents reviewed for accidents and hazards, resulting in the potential for accidents and/or injuries.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview and record review, the facility failed to provide supplemental oxygen therapy according to physician's orders, the plan of care and professional standards for 1 resident (Resident #6) of 1 resident reviewed for oxygen use, resulting in the potential for hypoxemia (low oxygen in the blood).
- D Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Inspectors wroteBased on observation, interview, and record review, the facility failed to develop a trauma informed care plan for 1 (Resident #44) of 1 resident reviewed for trauma informed care, resulting in the potential for exposure to trauma triggers and re-traumatization.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on interview and record review, the facility failed to ensure an as needed psychotropic medication was not prescribed for longer than 14 days for one resident (R5) of three residents reviewed for unnecessary medications, resulting in the potential for unnecessary psychotropic medications ad adverse reactions.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on interview and record review, the facility failed to prevent a significant medication error in 1 (Resident #4) of 5 residents reviewed for medication errors, resulting in Resident #4 receiving insulin (medication that controls blood sugar levels) at a greater frequency than ordered.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observation, interview and record review, the facility failed to maintain accurate medical records for 2 out of 19 residents (Resident #14 and #16) reviewed for medical records, resulting in inaccurate medical records and the potential for facility staff and providers to have inaccurate information related to the resident's nutritional status.
Fire safety inspections
10 fire safety citations on file: 4 on June 4, 2025, 2 on July 25, 2024, 4 on June 14, 2023.
Every fire safety citation10 citations
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Install corridor and hallway doors that block smoke.
- E Ensure proper usage of power strips and extension cords.
- D Provide properly protected cooking facilities.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Install an approved automatic sprinkler system.
- F Develop and maintain an Emergency Preparedness Program (EP).
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| January 29, 2026 | Fine | $24,845 |
| January 6, 2025 | Fine | $17,345 |
| January 6, 2025 | Fine | $25,795 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Michigan | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.97 | 3.99 | 3.86 |
| Registered nurses | 0.77 | 0.78 | 0.69 |
| All nursing staff on weekends | 3.46 | 3.50 | 3.42 |
| Nurse aides | 2.26 | ||
| Licensed practical nurses | 0.95 | ||
| Nursing staff turnover (share who left in a year) | 64.7% | 44.1% | 45.8% |
| Registered nurse turnover | 63.6% | 39.2% | 42.9% |
| Administrators who left | 2 |
CMS expects 3.60 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.18 on weekdays and 3.46 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.02 in April to June 2025 to 3.97 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.97 | 0.77 | 4.18 | 3.46 | 0.0% | 0 of 90 | 51 |
| Oct to Dec 2025 | 3.95 | 0.69 | 4.19 | 3.32 | 0.0% | 0 of 92 | 51 |
| Jul to Sep 2025 | 3.91 | 0.77 | 4.11 | 3.40 | 0.0% | 0 of 92 | 50 |
| Apr to Jun 2025 | 4.02 | 0.78 | 4.28 | 3.35 | 0.0% | 0 of 91 | 49 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Michigan, Jan to Mar 2026 | 3.95 | 0.70 | 4.14 | 3.45 | 3.3% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Michigan
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Michigan, all employers | |||
| CNAs (nursing assistants) | $19.03 | $18.35 to $21.59 | 43,290 |
| LPNs and LVNs | $31.47 | $29.83 to $35.52 | 10,880 |
| Registered nurses | $45.34 | $39.46 to $49.74 | 104,950 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Michigan | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 2.2 | 10.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.7 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.7 | 3.0 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.6 | 1.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 4.5 | 12.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.3 | 5.1 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 7.4 | 14.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 28.2 | 24.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 4.1 | 11.7 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.7 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.1 | 1.6 | 1.8 |
Owners and operators
Legal business name: GRAND RAPIDS OPCO LLC. CMS links this home to Medilodge, a group of 53 nursing homes averaging 3.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Grand Rapids Holdco LLC | 5% or greater direct ownership interest | Organization | 100% | 09/01/2022 |
| B&y Healthcare S Corp | 5% or greater indirect ownership interest | Organization | 09/01/2022 | |
| B&y Trust | 5% or greater indirect ownership interest | Organization | 09/01/2022 | |
| Cody Healthcare S Corp | 5% or greater indirect ownership interest | Organization | 09/01/2022 | |
| Craig Flashner 2007 Trust | 5% or greater indirect ownership interest | Organization | 09/01/2022 | |
| Norcross, Robert | Contracted managing employee | Individual | 09/01/2022 | |
| Rogers, Stacey | Contracted managing employee | Individual | 09/01/2022 | |
| Kirk, Kristine | W-2 managing employee | Individual | 09/01/2022 | |
| Flashner, Craig | Corporate director | Individual | 09/01/2022 | |
| Perlstein, Yitzchok | Corporate director | Individual | 09/01/2022 | |
| Century Healthcare Management LLC | Operational/managerial control | Organization | 09/01/2022 | |
| Prestige Administrative Services, LLC | Operational/managerial control | Organization | 09/01/2022 | |
| Flashner, Craig | Operational/managerial control | Individual | 09/01/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 22 problems in this area, most recently on June 23, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 13 problems in this area, most recently on January 29, 2026: "Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive."
- When is the care plan meeting, and can family attend it?Inspectors cited 10 problems in this area, most recently on June 4, 2025: "Ensure services provided by the nursing facility meet professional standards of quality."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 6 problems in this area, most recently on June 4, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.46 hours per resident per day, below the Michigan average of 3.50.
- How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.
Other nursing homes nearby
- Optalis Health & Rehabilitation at Leonard Grand Rapids, 0.4 mi · 3 of 5 stars · 27 citations
- Corewell Health Grand Rapids Hospitals Rehabilitat Grand Rapids, 1 mi · 5 of 5 stars · 18 citations
- Corewell Health Rehabilitation & Nursing Center - Grand Rapids, 1 mi · 5 of 5 stars · 1 citation
- Mary Free Bed Sub-Acute Rehabilitation Grand Rapids, 2.5 mi · 4 of 5 stars · 11 citations
- Clark Retirement Community Grand Rapids, 2.6 mi · 2 of 5 stars · 28 citations
- Porter Hills Health Center Grand Rapids, 2.6 mi · 5 of 5 stars · 9 citations
- Michigan Veteran Homes at Grand Rapids Grand Rapids, 3.1 mi · 5 of 5 stars · 7 citations
- Valley Health Center Grand Rapids, 3.7 mi · 5 of 5 stars · 10 citations
Michigan contacts for a concern about a nursing home
These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Michigan Department of Licensing and Regulatory Affairs, Bureau of Survey and Certification, Long Term Care Division, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Michigan Long Term Care Ombudsman Program, 1-866-485-9393. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: LARA State Licensing Search, where Michigan publishes its own records on licensed homes.
Common questions
- What is Medilodge of Grand Rapids's Medicare star rating?
- CMS rates Medilodge of Grand Rapids 1 out of 5 stars overall, with 1 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Medilodge of Grand Rapids get at its last inspection?
- 6 health deficiencies at the standard inspection on June 4, 2025. The Michigan average is 9.9.
- Has Medilodge of Grand Rapids been fined?
- Yes. CMS lists 3 fines totaling $67,985 in the last three years.
- Does Medilodge of Grand Rapids accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Medilodge of Grand Rapids?
- CMS lists 13 owners and managers, and links the home to Medilodge. Legal business name: GRAND RAPIDS OPCO LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.