Home / Michigan / Grand Rapids
St. Ann's Home
2161 Leonard Nw, Grand Rapids, MI 49504 · Kent County · (616) 453-7715
55 certified beds, about 48 residents a day · Non profit - Church related · Medicare and Medicaid since 2008
CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
5 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 235643 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 23, 2026, inspectors cited 3 health deficiencies (the Michigan average is 9.9, the national average 9.2).
None of its 14 health citations since January 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.82 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 0.74 of those hours.
49.2% of nursing staff left within the year CMS measured (Michigan average 44.1%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
801/24
311/24
301/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 14 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
13D
1E
0F
Potential for minimal harm
0A
0B
0C
January 23, 2026Standard inspection · 3 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview and record review the facility failed to develop a person-centered care plan related to hospice services for 1 (Resident #10) of 12 residents reviewed for person-centered care planning resulting in the potential for unmet care needs.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview, and record review, the facility failed to prevent the development of a pressure ulcer in 1 (Resident #9) of 2 reviewed for pressure ulcers, resulting in the development of a pressure wound on Resident #9's right ankle.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review the facility failed to maintain infection control practices and implement enhanced barrier precautions (EBP) related to wound care for 1 (Resident #9) of 3 resident reviewed for wound care resulting in the potential for cross contamination, disease transmission, and the introduction of infection.
November 22, 2024Standard inspection · 3 citations
- D Provide care or services that was trauma informed and/or culturally competent.
Inspectors wroteBased on observation, interview and record review, the facility failed to identify post-traumatic stress disorder (PTSD) triggers and develop individualized care plan interventions to mitigate triggers for 1 resident (Resident #22) of 1 resident reviewed for trauma informed care, resulting in the potential for re-traumatization due to staff not being informed and knowledgeable of the resident's past trauma.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure 1. as needed (PRN) medications did not extend greater than 14 days, 2. continued indication for use of psychotropic and antipsychotic medications, and 3. obtain informed consents for medications, for 2 (R23 and R27) of 5 residents reviewed for unnecessary medications, resulting in the risk of serious side effects and adverse reactions from potentially unnecessary medications.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on interview, observation, and record review, the facility failed to adhere to profession standards of infection prevention for 1. the proper personal protective equipment use for enhanced barrier precautions for 1 of 1 resident (Resident #6) and 2. hand hygiene during dining and meal service, resulting in the increased potential for cross-contamination, bacterial harborage, and placing a vulnerable population at high risk for the transmission/transfer of pathogenic organisms and cross contamination between residents.
January 11, 2024Standard inspection · 8 citations
- E Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interview and record review, the facility failed to offer and provide the pneumococcal vaccine for 5 (Resident #6, #11, #14, #41, and #44) of 5 residents reviewed for immunizations, resulting in a delay in the residents to be given the opportunity to receive or decline the pneumococcal vaccination.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure access to a call light in 1 of 12 sampled residents (Resident #198) reviewed for call light placement, resulting in the inability to call for assistance and the potential for unmet care needs.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow professional standards of practice for documentation of medication administration in 2 of 10 residents (Resident #45 & #18) reviewed for medication administration, resulting in the potential for medication errors.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to provide adequate supervision and safety interventions for 2 of 13 residents (Resident #8 and Resident #12) reviewed for accident hazards/supervision, resulting in Resident #8 wandering into other resident's rooms as well as off the unit, and Resident #12 being transported in a wheelchair without the use of footrests.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain and change oxygen tubing per physician order in 2 of 3 residents (Resident #14 & #36) reviewed for respiratory care, resulting in the potential for the development and spread of respiratory illness.
- D Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Inspectors wroteBased on observation, interview, and record review the facility failed to develop and implement person centered dementia care interventions to address wandering, disorientation, and reassurance for 1 of 13 residents (Resident #8) reviewed for dementia care, resulting in Resident #8 experiencing worsening wandering, disorientation to his room, verbal aggression from another resident, and emotional distress.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain complete and accurate medical records in 2 of 13 residents (Resident #14 & #36) reviewed for accuracy of medical records, resulting in inaccurate treatment records and the potential for providers to not have an accurate picture of resident status and condition.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review the facility failed to implement infection control standards for storage of respiratory care equipment for 2 of 8 residents (Resident #36, #198), reviewed for infection control practice, resulting in the potential for the spread of disease, increase the risk of infection and bacterial harborage.
Fire safety inspections
18 fire safety citations on file: 3 on January 23, 2026, 3 on November 22, 2024, 12 on January 11, 2024.
Every fire safety citation18 citations
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Have exits that are accessible at all times.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F Keep aisles, corridors, and exits free of obstruction in case of emergency.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have simulated fire drills held at unexpected times.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Have proper medical gas storage and administration areas.
- E Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Provide properly protected cooking facilities.
- E Install an approved automatic sprinkler system.
- E Install corridor and hallway doors that block smoke.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Have properly installed electrical wiring and gas equipment.
- E Provide a written emergency evacuation plan.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Michigan | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.82 | 3.99 | 3.86 |
| Registered nurses | 0.74 | 0.78 | 0.69 |
| All nursing staff on weekends | 4.17 | 3.50 | 3.42 |
| Nurse aides | 2.89 | ||
| Licensed practical nurses | 1.18 | ||
| Nursing staff turnover (share who left in a year) | 49.2% | 44.1% | 45.8% |
| Registered nurse turnover | 44.4% | 39.2% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.16 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.08 on weekdays and 4.17 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 8.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.86 in April to June 2025 to 4.82 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.82 | 0.74 | 5.08 | 4.17 | 8.8% | 0 of 90 | 48 |
| Oct to Dec 2025 | 4.26 | 0.61 | 4.42 | 3.85 | 8.4% | 0 of 92 | 51 |
| Jul to Sep 2025 | 4.71 | 0.62 | 4.94 | 4.12 | 4.0% | 0 of 92 | 48 |
| Apr to Jun 2025 | 4.86 | 0.72 | 5.07 | 4.34 | 6.6% | 0 of 91 | 48 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Michigan, Jan to Mar 2026 | 3.95 | 0.70 | 4.14 | 3.45 | 3.3% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Michigan | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 6.3 | 10.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 2.8 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.1 | 3.0 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.8 | 1.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 10.4 | 12.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 11.3 | 5.1 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 18.3 | 14.8 | 15.4 |
Owners and operators
Legal business name: ST ANNS HOME INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Carmelite Sisters of the Divine Heart of Jesus | 5% or greater direct ownership interest | Organization | 100% | 12/16/1966 |
| Cheikh, Anne | Managing control - governing body | Individual | 03/16/2025 | |
| Hilke, Dorothy | Managing control - governing body | Individual | 03/01/1980 | |
| Fryling, Kimberly | Corporate director | Individual | 03/18/2024 | |
| Prince, Dana | Corporate director | Individual | 02/20/2017 | |
| Freimark, Shelley | Operational/managerial control | Individual | 07/01/2025 | |
| Hall, Jennifer | Operational/managerial control | Individual | 11/20/2023 | |
| Prince, Dana | Operational/managerial control | Individual | 02/20/2021 | |
| Auger, Ann | Trustee of the SNF | Individual | 03/16/2025 | |
| Charles Schwab & Co Inc | Adp of the SNF | Organization | 09/10/2019 | |
| Cliftonlarsonallen LLP | Adp of the SNF | Organization | 07/16/2025 | |
| Clm Enterprises Inc. | Adp of the SNF | Organization | 01/01/2020 | |
| Macatawa Bank Corporation | Adp of the SNF | Organization | 01/01/2020 | |
| Auger, Ann | Adp of the SNF | Individual | 03/16/2025 | |
| Cheikh, Anne | Adp of the SNF | Individual | 03/16/2025 | |
| Freimark, Shelley | Adp of the SNF | Individual | 07/01/2025 | |
| Hall, Jennifer | Adp of the SNF | Individual | 11/20/2023 | |
| Hilke, Dorothy | Adp of the SNF | Individual | 03/01/1980 | |
| Prince, Dana | Adp of the SNF | Individual | 02/20/2017 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on January 23, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on January 23, 2026: "Provide and implement an infection prevention and control program."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on January 23, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on November 22, 2024: "Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited."
Other nursing homes nearby
- Edison Christian Health Center Grand Rapids, 0.4 mi · 5 of 5 stars · 9 citations
- Covenant Village of the Great Lakes Grand Rapids, 1.1 mi · 4 of 5 stars · 22 citations
- Valley View Care Center Grand Rapids, 1.6 mi · 1 of 5 stars · 46 citations
- Mary Free Bed Sub-Acute Rehabilitation Grand Rapids, 3.4 mi · 4 of 5 stars · 11 citations
- Michigan Veteran Homes at Grand Rapids Grand Rapids, 3.5 mi · 5 of 5 stars · 7 citations
- Corewell Health Grand Rapids Hospitals Rehabilitat Grand Rapids, 4.1 mi · 5 of 5 stars · 18 citations
- Optalis Health & Rehabilitation at Leonard Grand Rapids, 4.7 mi · 3 of 5 stars · 27 citations
- Medilodge of Grand Rapids Grand Rapids, 5.1 mi · 1 of 5 stars · 68 citations
Michigan contacts for a concern about a nursing home
These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Michigan Department of Licensing and Regulatory Affairs, Bureau of Survey and Certification, Long Term Care Division, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Michigan Long Term Care Ombudsman Program, 1-866-485-9393. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: LARA State Licensing Search, where Michigan publishes its own records on licensed homes.
Common questions
- What is St. Ann's Home's Medicare star rating?
- CMS rates St. Ann's Home 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did St. Ann's Home get at its last inspection?
- 3 health deficiencies at the standard inspection on January 23, 2026. The Michigan average is 9.9.
- Has St. Ann's Home been fined?
- CMS lists no fines in the last three years.
- Does St. Ann's Home accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns St. Ann's Home?
- CMS lists 19 owners and managers. Legal business name: ST ANNS HOME INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.