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Mount Olive Center

228 Smith Chapel Road, Mount Olive, NC 28365 · Wayne County · (919) 658-9522

150 certified beds, about 133 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1975

Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
1 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 345126 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on October 1, 2025, inspectors cited 10 health deficiencies (the North Carolina average is 4.7, the national average 9.2).

Of 30 health citations since May 2023, 5 were rated as actual harm or immediate jeopardy to residents (3 immediate jeopardy).

CMS lists 4 fines totaling $171,721 in the last three years; the largest was $63,339, and the latest is dated December 18, 2025.

Nurses and nurse aides worked 2.93 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 0.28 of those hours.

57.1% of nursing staff left within the year CMS measured (North Carolina average 49.0%).

CMS links it to Genesis Healthcare, an affiliated group of 184 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 30 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
3J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
12D
9E
0F
Potential for minimal harm
0A
2B
2C
January 28, 2026Complaint inspection · 2 citations
  1. D
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 17, 2026
    Inspectors wroteBased on record review, and resident, and staff interviews, the facility failed to protect a resident's right to be free from misappropriation of $300.00 after Resident #1 mistakenly transferred funds to Nurse Aide #1 on a money transfer application. This was for 1 of 3 residents reviewed for misappropriation of property (Resident #1).
  2. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 17, 2026
    Inspectors wroteBased on record review, and resident and staff interviews, the facility failed to implement the abuse policy and procedures when the Administrator was not immediately notified of an allegation of misappropriation of funds resulting in delayed protection, reporting, and investigation for 1 of 3 residents reviewed for misappropriation of property (Resident #1).
December 18, 2025Complaint inspection · 2 citations
  1. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record review, and staff, Pharmacy Consultant, Medical Director, and Corporate Medical Director interviews, the facility did not ensure a resident was free of a significant medication error when Resident #1 received 60 milligrams (mg) of oxycodone (a short-acting opioid which is a class of drug used to reduce moderate to severe pain). Oxycodone 60 mg was not prescribed to Resident #1. On 11/28/25 Resident #1 was given oxycodone 60mg medication prescribed to another resident. This deficient practice affected 1 of 5 residents reviewed for significant medication error.
  2. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 17, 2026
    Inspectors wroteBased on record review and staff interviews, the facility did not maintain accurate records related to documentation of medication administration for 1 of 7 residents reviewed for accurate medical records (Resident #2).
October 1, 2025Standard inspection, Complaint inspection · 10 citations
  1. J
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 23, 2025
    Inspectors wroteBased on observations, record review, and resident, staff, Nurse Practitioner, (NP) Psychiatric NP and Medical Director interviews, the facility failed to assess a resident for self-administration of her enteral feedings (a method of delivering nutrition directly into the gastrointestinal tract, typically through a feeding tube, for individuals who cannot consume food orally) and to put effective interventions in place after Resident #13 was repeatedly observed by staff putting unidentified liquids in her gastronomy tube (g-tube [provides nutrition via a liquid formula delivered through a flexible tube that is surgically placed through the abdomen into the stomach]); rummaging through the trash for food /liquids; chewing and spitting out food items into the trash can; obtaining food as a prize for bingo; [...]
  2. E
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    F605 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 23, 2025
    Inspectors wroteBased on record reviews and interviews with staff and the facility Consultant Pharmacist, the facility failed to provide ongoing Abnormal Involuntary Movement assessments to assess for potential adverse medication reactions for 2 of 3 residents (Residents #75 and #1) reviewed for receiving antipsychotic medications.
  3. E
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 23, 2025
    Inspectors wroteBased on record review, observations, staff interviews and Nurse Practitioner interview, the facility failed to administer supplemental oxygen as prescribed by the physician and failed to post cautionary signage indicating the use of oxygen for 3 of 9 residents reviewed for respiratory services (Resident #39, #91 and #49). 4. Resident #49 was admitted to the facility on [DATE] with diagnoses including chronic obstructive pulmonary disease. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #49 was cognitively intact and was coded as receiving oxygen therapy. Physician orders dated 8/25/2025 included an order for oxygen at three liters per minute via nasal cannula every shift. Resident #49's care plan last updated on 8/26/2025 documented Resident #49 was at risk for respiratory complications and was receiving oxygen at 3 liters per min. [...]
  4. E
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 23, 2025
    Inspectors wroteBased on record review and interviews with staff, Consultant Pharmacist, and the Nurse Practitioner, the facility failed to address irregularities identified by the Consultant Pharmacist during monthly drug regimen reviews (Residents #75, #113, #1, and #2) and to maintain documentation of the monthly drug regimen reviews within the facility and readily available for review (Resident #75). This deficient practice affected 4 of 5 residents reviewed for unnecessary medications.
  5. E
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) October 23, 2025
    Inspectors wroteBased on record review and staff, Pharmacy Consultant #1 and Nurse Practitioner and Cardiologist interviews, the facility failed to prevent a significant medication error when a resident was administered blood pressure medication with a blood pressure recorded below the parameters ordered by the physician for 1 of 6 residents whose medication regimens were reviewed (Resident #113).
  6. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 23, 2025
    Inspectors wroteBased on record review, observations and staff interviews, the facility failed to secure medications in an unlocked medication cart for 1 of 4 medications carts (medication cart #1) and to discard an unlabeled open vial of insulin from a refrigerator in a medication room (Nursing Station #2 medication room) and secure the locked refrigerated controlled medication black box to a permanent structure in 2 of the 3 medication rooms (Nursing Station #1 medication room and Nursing Station #3 medication room) reviewed for medication storage.
  7. E
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) October 23, 2025
    Inspectors wroteBased on record review, observation, and staff interviews, the facility failed to maintain an accurate medical record in documenting the administration of oxygen reviewed (Resident #39, and Resident #91) and medications (Resident #113) for 3 of 15 residents whose medical records were reviewed.1. Resident #113 was admitted to the facility on [DATE] with diagnoses including hypertension (high blood pressure) and heart failure. Physician's orders dated 7/25/2025 included Coreg 12.5 milligrams (mg) twice a day for blood pressure; hold for systolic less than 150 millimeters of mercury (mmHg). A review of Resident #113's July and August 2025 Medication Administration Record recorded Nurse #8 administered Coreg 12.5 mg with a blood pressure recording less than 150 mmHg: [...]
  8. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 23, 2025
    Inspectors wroteBased on record review, observations and staff interviews, the facility failed to administer enteral feeding formula at the correct rate as ordered by the physician for 1 of 1 resident (Resident #13) reviewed for enteral feedings (Resident #13).
  9. B
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    F628 · Resident Rights · No actual harm, potential for minimal harm, pattern · no revisit needed October 23, 2025
    Inspectors wroteBased on record review, resident interview and staff interviews, the facility failed to provide written notice of transfer/discharge to residents and to the Ombudsman for residents who were transferred from the facility to the hospital for 2 of 5 residents reviewed for hospitalization (Resident #1 and Resident #10).
  10. B
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, pattern · no revisit needed October 23, 2025
    Inspectors wroteBased on record review, and staff interviews, the facility failed to post accurate daily nurse staffing information for 3 of 6 days reviewed (9/12/25, 9/13/25, 9/14/25).
March 20, 2025Complaint inspection · 1 citation
  1. G
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 2, 2025
    Inspectors wroteBased on record review, and resident, staff, Nurse Practitioner (NP), surgical specialist's staff and Medical Director interviews, the facility failed to administer the bowel preparation (the process of cleaning out the intestines) on two separate occasions. The first was for a scheduled colonoscopy (an exam used to look for changes in the large intestine) on 12/17/24 and the second was for a limited sigmoid colon (part of the large intestine that is close to the rectum) resection (the process of cutting out tissue or part of an organ) for a suspicious colon polyp (small growths on the lining of the large intestine) scheduled on 2/24/25. Review of the hospital Discharge summary dated [DATE] revealed Resident #4 was placed under general anesthesia and the abdominal incisions had been made when the surgeon observed the colon was full of stool and aborted the surgery. [...]
February 12, 2025Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on record review, and resident and staff interviews the facility failed to ensure cognitively intact residents who were assessed as unsafe smokers were supervised while smoking and did not have smoking materials in their possession for 2 out of 4 residents reviewed for smoking (Residents #1 and #2).
October 3, 2024Complaint inspection · 6 citations
  1. J
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 15, 2024
    Inspectors wroteBased on record review, and interviews with staff, medical physician, responsible party, nurse practitioner and paramedic, the facility failed to ensure staff notified the physician when a resident (Resident # 13) was observed by nurse aides to be zonked, talking out of his head, not eating any of his supper meal and complaining of being tired in conjunction with a new rash observed on multiple areas of his body by multiple staff members. Additionally, one staff member referenced the rash as a death rash and thought the physician had already been notified. The resident was transferred to the hospital by emergency services when staff called 911 the following day. The resident was identified to be in septic shock and expired while hospitalized . [...]
  2. J
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 15, 2024
    Inspectors wroteBased on record review, and interviews with staff, physician, and paramedic, the facility failed to ensure staff recognized the need for communication amongst themselves and with the physician to ensure a resident received medical services to address an emergency situation (Resident # 13). Resident # 13 reportedly had a death rash in conjunction with nurse aides' observations of him being zonked, talking out of his head, not eating any of his supper meal and complaining of being tired. The morning following these observations, which were noted by staff members on the previous evening and night shift, the resident was found by the morning shift staff nurses to be without a detectable radial pulse, without a detectable oxygen level, mottled skin (discolored patches of skin which can result from a lack of blood flow to the skin), and not responding to a sternal rub. [...]
  3. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record review, and interviews with staff, Responsible Party, Nurse Practitioner and Medical Director the facility failed to 1) ensure staff were providing transfer assistance as care planned for a resident (Resident # 1) identified as at risk for injuries due to osteoporosis and 2) ensure mats were at the bedside to prevent injuries for a resident with a history of falls (Resident # 2). Resident # 2 sustained a large hematoma and fractured nose when she was found on the floor without a fall mat in place. This was for two of three sampled residents reviewed for accidents (Resident #1 and Resident #2).
  4. D
    Assist a resident in gaining access to vision and hearing services.
    F685 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 15, 2024
    Inspectors wroteBased on observation, and interviews with staff and Responsible Party the facility failed to follow up with an audiologist's recommendation when one of Resident # 5's hearing aids was lost and the other broken. This was for one of one sampled resident with hearing loss (Resident #5).
  5. D
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 15, 2024
    Inspectors wroteBased on record review, and interviews with staff the facility failed to provide sufficient staff to ensure a resident (Resident # 2) received an assessment prior to being moved following a fall with a head injury. This was for one of two residents identified not to receive medical services on the night shift which began on 9/3/24 at 11:00 PM.
  6. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 15, 2024
    Inspectors wrote2. Resident # 13 was admitted to the facility on [DATE]. On 8/30/24 at 5:44 PM Nurse # 4 documented Resident # 13 was complaining of his catheter feeling weird during the shift of 7AM to 7PM. He had been found to have some swelling in his groin which he reported had happened before. The catheter was deflated and removed, and the resident refused to have the catheter reinserted. He was voiding in a urinal. The physician had been contacted and reported to monitor the resident and send him out if he had pain or problems voiding. A review of the record revealed the catheter was never reinserted prior to the resident's discharge on [DATE]. The order remained in the resident's electronic medical record for him to have a catheter. Nurse # 5 had cared for Residednt # 13 on 9/3/24 from 7:00 AM to 7:00 PM. Nurse # 5 was interviewed on 9/26/24 at 1:40 M and again on 9/30/24 at 12:15 PM. [...]
June 27, 2024Standard inspection, Complaint inspection · 8 citations
  1. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 21, 2024
    Inspectors wrote2. Resident #43 was admitted to the facility on [DATE] with diagnoses that included hypertension, spinal stenosis (the space inside the backbone is too small) and lymphedema (a chronic condition that causes localized swelling in the body due to a buildup of lymph fluid). Resident #43's most recent Minimum Data Set assessment dated [DATE], a quarterly assessment revealed he was cognitively intact. He was assessed as requiring substantial assistance for bed mobility and transfers. During an observation and interview on 6/24/24 at 12:05 PM a half-full open urinal was observed on Resident #43's right bed rail. A urine smell was present. Resident #43 stated his urinal was not emptied as often as he would like. He reported that he feels the urinal has the potential to attract pests and he can smell the urine. Resident #43 stated he uses the urinal without assistance. [...]
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 21, 2024
    Inspectors wroteBased on observation and staff interviews, the facility failed to allow cooking pans and dome lids to completely dry prior to assemblage and stacking for two of two observations. These practices had the potential to affect food served to residents.
  3. E
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    F925 · Environmental · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 19, 2024
    Inspectors wroteBased on observations, resident interviews, staff interviews, and record review, the facility failed to maintain an effective pest control program as evidenced by observations of fly activity in the kitchen, in resident rooms (Resident #113, Resident #24, and Resident #102), and on the 100 and 300 halls. Additionally, the facility failed to utilize insect light traps (installed to trap flies) and implement recommendations made by the pest control service provider to prevent reoccurring pest activity in the kitchen area. This deficient practice had the potential to affect residents in the facility.
  4. D
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    F553 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 22, 2024
    Inspectors wrote2. Resident #125 was admitted to the facility on [DATE]. The Minimum Data Set (MDS) quarterly assessment dated [DATE] revealed Resident #125 was cognitively intact. The care plan dated 2/20/24 revealed Resident #125 was admitted for skilled short-term stay and Resident #125 would have an ongoing discharge plan that provided for a safe and effective discharge. Review of the care plan meeting sign in sheet dated 6/07/24 revealed the Social Service Director and the MDS Nurse #1 conducted Resident #125's care plan meeting. The sign in sheet was noted by the Social Service Director that Resident #125 was not able to come due to care, and Resident #125's Power of Attorney (POA) was called, and message was left. The sign in sheet further reported Resident #125 was communicated later of care plan. [...]
  5. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 21, 2024
    Inspectors wroteBased on record review, observations and staff interviews, the facility failed to discontinue the use of a wander guard for a resident based on a physician's order and the elopement assessment on 1/30/2024. The resident was observed with a wander guard on the left ankle with no physician's order for the use of a wander guard for elopement prevention and no documentation of the monitoring of the use of the wander guard for 1 of 7 residents reviewed for accidents (Resident #120).
  6. D
    Provide or get specialized rehabilitative services as required for a resident.
    F825 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 22, 2024
    Inspectors wroteBased on record review and Nurse Pracitioner and staff interviews, the facility failed to provide speech therapy services as ordered for 1 of 1 resident reviewed for therapy services (Resident #287).
  7. C
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    F576 · Resident Rights · No actual harm, potential for minimal harm, widespread · found on a complaint visit · deficient, provider has July 22, 2024
    Inspectors wroteBased on resident and staff interviews the facility failed to provide residents the right to receive mail when delivered on Saturday. This had the potential to affect 127 of 127 residents residing in the facility.
  8. C
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · deficient, provider has July 18, 2024
    Inspectors wroteBased on staff interviews and record review, the facility failed to post nurse staffing information at the beginning of each shift for 2 of 4 days during the survey and failed to post nurse staffing information for 47 of 57 days reviewed from 5/1/24 through 6/26/24.
May 4, 2023Standard inspection · 0 citations

Fire safety inspections

5 fire safety citations on file: 3 on June 27, 2024, 2 on May 4, 2023.

Every fire safety citation5 citations
  1. F
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · June 27, 2024 · Corrected (the home has a date of correction)
  2. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · June 27, 2024 · Corrected (the home has a date of correction)
  3. D
    Install corridor and hallway doors that block smoke.
    K 363 · June 27, 2024 · Corrected (the home has a date of correction)
  4. D
    Use approved construction type or materials.
    K 161 · May 4, 2023 · Corrected (the home has a date of correction)
  5. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · May 4, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
December 18, 2025Fine $26,449
October 1, 2025Fine $51,415
February 12, 2025Fine $30,518
October 3, 2024Fine $63,339

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNorth CarolinaUnited States
All nursing staff (RN, LPN and aides)2.933.853.86
Registered nurses0.280.620.69
All nursing staff on weekends2.623.423.42
Nurse aides2.03
Licensed practical nurses0.61
Nursing staff turnover (share who left in a year)57.1%49.0%45.8%
Registered nurse turnover80.0%45.6%42.9%
Administrators who left3

CMS expects 4.23 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.05 on weekdays and 2.62 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 6.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.05 in April to June 2025 to 2.93 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20262.930.283.052.62 6.2%0 of 90133
Oct to Dec 20253.110.373.202.87 8.3%1 of 92113
Jul to Sep 20253.170.273.252.96 11.4%1 of 92117
Apr to Jun 20253.050.263.142.84 24.7%0 of 91126
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
North Carolina, Jan to Mar 20263.650.533.823.258.0%0.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNorth CarolinaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
13.715.613.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.20.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.72.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.63.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.01.41.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
14.018.314.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.05.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
9.514.015.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
31.722.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
10.212.912.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.81.81.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.51.81.8

Owners and operators

Legal business name: SUNBRIDGE REGENCY - NORTH CAROLINA, LLC. CMS links this home to Genesis Healthcare, a group of 184 nursing homes averaging 2.3 stars overall.

NameRoleTypeShareSince
Regency Health Services, LLC5% or greater direct ownership interestOrganization100%08/22/2007
Fc Gen Operations Investment LLC5% or greater indirect ownership interestOrganization12/01/2012
Gen Operations I LLC5% or greater indirect ownership interestOrganization12/01/2012
Gen Operations II LLC5% or greater indirect ownership interestOrganization02/15/2015
Genesis Healthcare Inc5% or greater indirect ownership interestOrganization02/15/2015
Genesis Healthcare LLC5% or greater indirect ownership interestOrganization12/01/2012
Genesis Holdings LLC5% or greater indirect ownership interestOrganization02/15/2015
Sun Healthcare Group, Inc.5% or greater indirect ownership interestOrganization12/01/2021
Sunbridge Healthcare LLC5% or greater indirect ownership interestOrganization12/01/2012
Whitman, Arnold5% or greater indirect ownership interestIndividual12/01/2012
Berg, MichaelCorporate officerIndividual12/01/2012
Bridgeford, LauraCorporate officerIndividual01/01/2024
Mendelson, AviCorporate officerIndividual01/01/2024
Mohammed, AminuOperational/managerial controlIndividual01/01/2024
Genesis Administrative Services LLCAdp of the SNFOrganization01/23/2025
Powerback Rehabilitation LLCAdp of the SNFOrganization01/23/2025
McKinney, DennisAdp of the SNFIndividual01/23/2025
Mohammed, AminuAdp of the SNFIndividual01/23/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on October 1, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on October 1, 2025: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on December 18, 2025: "Ensure that residents are free from significant medication errors."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on December 18, 2025: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.62 hours per resident per day, below the North Carolina average of 3.42.
  6. How long has the current administrator been here?CMS counts 3 administrators who left in the period it measured.

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Common questions

What is Mount Olive Center's Medicare star rating?
CMS rates Mount Olive Center 1 out of 5 stars overall, with 1 for health inspections, 1 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Mount Olive Center get at its last inspection?
10 health deficiencies at the standard inspection on October 1, 2025. The North Carolina average is 4.7.
Has Mount Olive Center been fined?
Yes. CMS lists 4 fines totaling $171,721 in the last three years.
Does Mount Olive Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Mount Olive Center?
CMS lists 18 owners and managers, and links the home to Genesis Healthcare. Legal business name: SUNBRIDGE REGENCY - NORTH CAROLINA, LLC.

Sources

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