Home / West Virginia / New Martinsville
225 Russell Avenue, New Martinsville, WV 26155 · Wetzel County · (304) 455-2600
100 certified beds, about 95 residents a day · For profit - Corporation · Medicare and Medicaid since 1983
CMS Care Compare ratings, data as of September 1, 2026 · CCN 515074 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on August 27, 2025, inspectors cited 6 health deficiencies (the West Virginia average is 11.7, the national average 9.2).
Of 53 health citations since September 2022, 3 were rated as actual harm or immediate jeopardy to residents (3 immediate jeopardy).
CMS lists 1 fine totaling $49,442 in the last three years; the largest was $49,442, and the latest is dated February 18, 2024.
Nurses and nurse aides worked 3.30 hours per resident per day, against 3.67 across West Virginia and 3.86 nationally. Registered nurses accounted for 0.47 of those hours.
45.7% of nursing staff left within the year CMS measured (West Virginia average 44.1%).
CMS links it to Hill Valley Healthcare, an affiliated group of 43 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 53 health citations on file.
Inspectors wroteBased on medical record review, observation, and staff interview, the facility failed to ensure Resident's received treatment and care in accordance with professional standards of practice. Specifically, physician's orders were not followed. Resident #87. Facility census: 94.a) Resident #87A review of Resident #87's medical record revealed, a Physicians order for: --Check residual prior to each tube feed. If >200ml hold feed and re-check in 1 hour. If >500ml notify MD. every shift with order date 4/24/2024.--Check placement before med administration or feedingevery shift with order date 4/24/2024. An observation on 10/15/25 at 930 AM of Resident #87s tube feeding revealed Licensed Practical Nurse #1 (LPN) failed to check residual prior to this tube feed. During an interview 10/15/25 at 930 AM, LPN #1 stated that there was not an order to check residual prior to feeding. [...]
Inspectors wroteBased on observation, policy review, and staff interview the facility failed to properly contain kitchen waste in garbage dumpsters in a safe and sanitary manner. Facility Census: 93. Findings Included:On 08/20/25 at 10:15 AM, facility dumpsters were observed overflowing, lids would not close on any dumpster, soiled gloves, bags and miscellaneous trash were around all sides of the dumpster. On 08/20/25 at 10:21 AM, the Administrator was notified and confirmed the dumpsters were overflowing, lids would not close and miscellaneous trash was around dumpsters. The Administrator stated, I'll call them they will make a special trip .they usually come on Tuesdays, Thursdays and Saturdays. Document titled Food-Related Garbage and Refuse Disposal was reviewed and revealed the following: Policy: Food-related garbage and refuse are disposed of in accordance with current state laws. [...]
Inspectors wroteBased on resident interview, staff interview and observation the facility failed to provide a safe, clean, comfortable, homelike environment for residents. This is true for residents #58, #79, #87, and #40. Facility Census 93. Findings Included:a) Resident #58 Interview with Resident # 58 on 08/20/2025 at 2:38 PM who reported a black area on the tile on and around the base of the wall behind resident’s toilet. Observed area around resident's toilet at 2:41 PM and Nurse Aide (NA) #35 acknowledged the area and agreed to notify housekeeping/maintenance. b) Resident #79 On 08/20/2025 at 10:47 AM during an interview with Resident #79, he stated pieces of dry wall had been removed from the bathroom wall around the pipes to the toilet for approximately one month. The toilet is now working but he did not have access to his toilet for two weeks, he had to use the toilet at the nurse’s station. [...]
Inspectors wroteBased on observation and staff interview the kitchen failed to store food in accordance to professional standards for food safety. Facility census: 93. Findings Included: a) During initial kitchen walk through on 08/20/25 the following items we found in the walk-in refrigerator: six (6) quarts of cranberry juice with a use by date of 08/08/25 five (5) Fruit Punch pitcher use by date of 08/18/25 three (3) grape drinks use by 08/15/25 four (4) sugar free drink use by 08/18/25 Unsweet tea use by 08/18/25 Interview with Kitchen Manager at 7:50 AM who acknowledged the drinks found in the walk-in refrigerator. Review of document titled, Receiving and Storage of Food, Policy: Foods shall be received and stored in a manner that complies with safe food handling practices. Specific Procedures/Guidance, Number eight (8) states the following: [...]
Inspectors wroteBased on record review, policy review, resident representative interview, and staff interview, the facility failed to notify Resident #97's legal representative when he passed away in the facility and notify the resident representative of a new medication. This was a random opportunity for discovery. Resident identifiers: #97 and #76. Facility census: 93.
Inspectors wroteBased on record review and staff interview, the facility failed to provide a Pre-admission Screening (PAS) which included all psychiatric diagnoses for Resident #10. This was true for one (1) of three (3) residents reviewed during the survey process. Resident Identifier: #10. Facility Census: 93. Findings Include: Based on record review and staff interview, the facility failed to provide a Pre-admission Screening (PAS) which included all psychiatric diagnoses for Resident #10. This was true for one (1) of three (3) residents reviewed during the survey process. Resident Identifier: #10. Facility Census: 93. Findings Include: a) Resident #10 On 08/25/25 at 2:00 PM, a record review was completed for Resident #10. The review found the PAS dated 07/01/24 did not include the diagnosis of generalized anxiety disorder (GAD). [...]
Inspectors wroteBased on record review and staff interview, the facility failed to provide an accurate and complete medical record for Resident #5. This was true for one (1) of five (5) residents reviewed under the care area of unnecessary medications. Resident Identifier: #5. Facility Census: 93. On 08/25/25 at 2:30 PM, a record review was completed for Resident #5. The review found a physician's order for Lamictal 200mg (milligram) one (1) tablet by mouth at bedtime for seizures. A review of the resident's diagnoses did not find the diagnosis of seizures. On 08/25/25 at 3:30 PM, the Minimum Data Set (MDS) Licensed Practical Nurse (LPN) #13 confirmed the resident did not have seizures and the correct diagnosis should be mood disorder. On 08/25/25 at 3:45 PM, the MDS LPN #13 stated, We will get this corrected.
Inspectors wroteBased on record review, resident interview, and staff interview, the facility failed to prevent verbal abuse. The state agency determined the failure to address verbal threats from Resident #61 placed all residents in the facility in an immediate jeopardy situation. The residents making the threats could physically harm other residents. Psychological harm, such as fear and anxiety. could occur for other residents who were threatened by the residents or overheard the threats. Residents with post-traumatic stress disorder could be triggered. Resident identifier: #61. Facility census: 86.
Inspectors wroteBased on observation, facility record review, and staff interview the facility failed to follow Manufacturer's instructions regarding dishwasher temperature. Overall, commercial dishwasher temperature requirements are important to maintaining a safe and sanitary food service environment. This failed practice had the potential to affect every resident that gets their nutrition from the kitchen. This created an immediate jeopardy situation. Facility Census: 86.
Inspectors wroteBased on record review and staff interview, the facility failed to ensure that a resident who is diagnosed with a mental disorder receives appropriate treatment and services to correct the assessed problem or to attain the highest practicable mental and psychosocial well-being. Failure to provide one (1) of one (1) residents with essential menal health services and treatemnt created an immediate jeopardy sitauiton. Resident #61 did not receive the appropriate treatment and services for diagnoses paranoid schizophrenia, depression and unspecified dementia with moderate agitation. Resident #61 had documented violent behaviors that placed more than an limited number of residents at risk for serious harm. Resident identifier: #61. Facility census: 86.
Inspectors wroteBased on observation and staff interview the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, comfortable environment and to help prevent the development and transmission of communicable diseases and infections with regards to readily available PPE. This was a random opportunity for discovery. This had the potential to affect more than a limited number of residents. Facility census: 86.
Inspectors wroteb) Resident #60 On 6/03/24 at 12:00 AM, an observation of the facility dining area was performed. During this observation, Resident #60 was noted to be seated at a table wearing a facility gown that was not tied at the neck or waist. The front of the gown was exposing Resident #60's upper chest, shoulders and the right side of Resident #60's back. It was noted that several facility staff walked by Resident #60 without offering to adjust or tie Resident #60's gown to cover Resident #60's exposed body areas. On 06/03/24 at 12:12 PM, a staff interview was conducted with Employee #96. During this interview, Employee #96 acknowledged that Resident #60's gown should be tied and that Resident #60's upper chest, shoulders and back of Resident #60's body should not be exposed. Employee #96 then went and tied Resident #60's gown. [...]
Inspectors wroteBased on interviews, and document review, the facility failed to ensure that residents' food preferences and choices were honored. This failed policy had the potential to affect more than a limited number of residents. Resident identifiers: #17, #14, and #9. Facility Census 86.
Inspectors wroteBased on record review, resident interview and staff interview, the facility failed to identify verbal complaints/concerns as a grievance. This was a random opportunity for discovery.
Inspectors wroteBased on resident interview, record review and staff interview, the facility failed to report allegations of verbal abuse, neglect, and possible crime to all required stated agencies. This deficient practice had the potential to affect three (3) of 11 residents reviewed for the care area of abuse. Resident identifiers: #79, #29, and #86. Facility census: 86.
Inspectors wroteBased on record review and staff interviews, the facility failed to ensure that the resident's Pre-admission Screening (PAS) reflected a pre-admission mental health diagnosis for three (3) of six (6) residents reviewed for the category of PASARR (Pre-admission Screening and Resident Review). The lack of pre-screening resulted in the residents' conditions not being evaluated through the Level II PASARR process. Resident identifier: #79, #61, and #58. Facility census: 86.
Inspectors wroteBased on record review and staff interview, the facility failed to ensure each resident had a person-centered comprehensive care plan developed and implemented to meet his or her preferences and goals, and address the resident's medical, physical, mental, and psychosocial needs. This was true for five (5) of 26 residents reviewed in the Long-Term Care Survey Process. Resident identifiers: #82, #190, #191, #54, and #61. Facility census: 86.
Inspectors wroteBased on resident interview, record review, and staff interview, the facility failed to ensure activities of daily living (ADL) care was provided to dependent residents. This deficient practice had the potential to affect one (1) of three (3) residents reviewed for the care area of activities of daily living. Resident identifier: #29. Facility census: 86.
Inspectors wroteBased on record review and staff interview the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices. This was true for 3 (three) of 11 residents reviewed for the Long-Term Survey Process. Resident identifiers: #39, #41, #191. Facility census: 86.
Inspectors wroteBased on record review and staff interview the facility failed to ensure that a resident received the treatment and care in accordance with professional standards of practice in regard to monitoring pain levels. This was true for two (2) of four (4) residents reviewed for pain during a revisit survey. Resident Identifier: #69 and #80. Facility census: 86.
Inspectors wroteBased on observation and staff interview the facility failed to store garbage and refuse in a proper manner. The dumpster area was polluted with uncovered garbage and medical supplies. This had the potential to affect all residents that reside in the facility. Facility census: 88.
Inspectors wroteBased on record review and staff interview, the facility failed to ensure a complete and accurate medical record for residents. The facility failed to maintain an accurate medical record for two (2) of 26 sampled residents reviewed during the Long-Term Care Survey process. The facility failed to ensure Physician Orders for Scope of Treatment (POST) forms were legally valid and matched other physician orders. Resident identifiers: #79, #54, and #3. Facility census: 86.
Inspectors wroteBased on record review and staff interview, the facility failed to develop and implement policies and procedures which addressed establishing priorities for performance improvement activities that focused on resident safety, quality of care, and high-volume and/or problem-prone areas. This had the potential to affect an unlimited number of residents. Facility census: 86.
Inspectors wroteBased on observation and interview the facility failed to maintain essential equipment in safe operating condition according to manufacturer's recommendations. This had the potential to affect all residents who get their nutrition from the kitchen. Facility census: 88.
Inspectors wroteBased on observation and staff interview the facility failed to incorporate an effective pest control program. This has the potential to affect all residents residing in the facility. Facility census: 88.
Inspectors wroteBased on record review and staff interview, the facility failed to provide the required Notification of Medicare Non-Coverage (NOMNC) and the Skilled Nursing Facility Advanced Beneficiary Notice (SNF ABN) on non-coverage liability notices in a timely fashion for one (1) of three (3) residents reviewed for beneficiary protection notification throughout the Long-Term Care Survey Process. This failure placed the resident at risk of not being informed of her appeal rights prior to the end of Medicare covered services. Resident identifier: #25. Facility census: 86.
Inspectors wroteBased on record review, resident interview, and staff interview, the facility failed to implement their abuse policies for reporting neglect. This deficient practice had the potential to affect one (1) of 11 residents reviewed for the care area of abuse. Resident identifier: #29. Facility census: 86.
Inspectors wroteb) Resident #29 During an interview on 06/03/24 at 1:39 PM, Resident #29 stated she had been left outside alone in the courtyard four (4) times following smoke breaks. Resident #29 stated she is unable to propel her wheelchair independently due to tremors and was unable to reenter the facility on her own. Resident #29 further stated there was no way to notify staff that she was outside and wanted to come in. The resident stated she was left out in the hot sun for two (2) hours on one day. Resident #29 also stated she had a history of falling from her wheelchair. Review of facility grievance forms showed a grievance on 05/13/24 which stated, Resident went outside with staff assistance for 1 pm smoke break. At end of smoke break as everyone returned inside [Nursing Assistant (NA) #5] said to this patient, If you can't bring yourself outside or inside, you shouldn't be able to smoke. [...]
Inspectors wroteBased on medical record review and staff interview, the facility failed to provide evidence that a resident/resident's representative was provided a written Notice of Transfer for an acute hospital transfer/discharge and failed to notify the long-term care Ombudsman of the transfer. This was true for two (2) of three (3) residents reviewed under the hospitalization pathway in the annual Long-Term Care Survey Process. Resident identifiers: #191,and #39. Facility census: 86.
Inspectors wroteb) Resident #34 Medical Record review on 06/10/24 revealed resident #34 was discharged to the hospital on [DATE]. Subsequent review of Resident #34's medical record showed it did not contain documentation that the Notice of Transfer or Discharge was provided to the Resident Representative, or the Ombudsman was notified of the discharges on 06/02/24. On 06/11/24 at 9:50 AM during an interview the Social Worker verified, there was no evidence that the Notice of Transfer or Discharge was completed and provided to the Resident's Representative for the discharges on 06/02/24. The Social Worker also confirmed the Ombudsman was not notified of the discharges on 06/02/24. Based on medical record review and staff interview, the facility failed to provide evidence that a resident/resident's representative was provided a written Bed Hold notice for an acute hospital transfer. [...]
Inspectors wroteBased on record review and staff interview, the facility failed to update the PASARR for Resident #3, after the resident was diagnosed with a major mental disorder after admission to the facility. This was true for one (1) of six (6) residents reviewed for PASARRs during the survey process. Resident Identifier: 3. Facility census: 86.
Inspectors wroteBased on record review and staff interview the facility failed to obtain laboratory services as ordered by the physician to meet the needs of its residents. This was true for one (1) of 1 resident reviewed for the Long-Term Survey Process. Resident identifier: #41. Facility census: 86. a) Resident #41 On 06/04/24 at 01:00 PM, a review of Resident #41's medical record was performed. During the review of the physician's orders, it was noted that Resident #41 had orders as follows: * Novolog Injection Solution (Insulin Aspart) Inject as per sliding scale: if 201- 250 = 4; 251- 300 = 6; 301- 350 = 8; 351- 400 = 10; 401- 450 = 12; 451 + = 15. Notify Medical Doctor (MD) if blood sugar (BS) is less than 60 or above 450, subcutaneously before meals and at bedtime for Diabetes Mellitus (DM) II. Order date: 01/29/24 * Complete Blood Count (CBC)/Glycated hemoglobin (HgbA 1c) every 6 (six) months. [...]
Inspectors wroteBased on observation, resident interview, and staff interview, the facility failed to ensure a safe, clean, comfortable, homelike environment. The ceiling in room B6 was damaged. This was a random opportunity for discovery. Facility census: 86.
Inspectors wroteBased on observation and staff interview, the facility failed to post the daily nurse staffing in a prominent place readily accessible to residents and visitors on a daily basis. This was a random opportunity for discovery. Facility census: 86.
Inspectors wroteBased on medical record review and staff interview, the facility failed to ensure Advance Directive paperwork was part of Resident #11's medical record. This was a random opportunity for discovery in the complaint process. Resident identifier: #11. Facility census: 78.
Inspectors wroteBased on medical record review and staff interview, the facility failed to provide a resident with a well-balanced diet that met her daily nutritional and special dietary needs. The facility failed to offer a diverticulosis diet to Resident #11 who had an identified diagnosis of diverticulosis upon admission to the facility. This was a random opportunity for discovery in the complaint process. Resident identifier: #11. Facility census: 78.
Inspectors wroteBased on review of facility documents and staff interview, the facility failed to ensure the designated individual acting as the Infection Preventionist completed a specialized training in infection prevention and control. This failed practice had the potential to affect all residents residing in the facility. Census:
Inspectors wroteBased on observation and staff interview, the facility failed to ensure residents were served meals in a dignified manner. Residents seated at the same table did not receive meals simultaneously. This failed practice was observed as a random opportunity for discovery and had the potential to affect more than a limited number of residents. Resident Identifiers: Resident #37, #139, and #6. Census:
Inspectors wroteBased on a policy review, review of resident council minutes, resident interview and staff interview the facility failed to consider the voiced concerns of residents in resident council. The facility failed to act promptly to investigate resident grievances concerning issues of call lights and staffing attitudes. This practice has the potential to affect more than a limited number of residents living in the facility. Facility census: 89. Findings Included: A review of the facility policy titled Grievance/Concern with a revision date of 06/01/22 found the following. .Policy Center leadership will investigate, document and follow up on all concerns and grievances registered by any patient or patient representative a) Call lights The following Resident Council Meeting Minutes From 01/24/22 to 08/29/22 found the following documentation related to call lights concerns. [...]
Inspectors wroteBased on resident interview, observation, resident council meeting and staff interview, the facility failed to provide residents with a safe clean, comfortable and homelike environment. The facility failed to eliminate the institutional practices by the overhead paging of frequent announcements. The facility also failed to provide residents with furniture in good repair and resident walls in good repair . This had a potential to affect an unlimited amount of residents living in the facility. Resident Identifiers: #16 and #119. Facility Census: 89. Findings Included: a) Overhead paging During an interview on 09/12/22 at 11:37 AM Resident #16 stated That thing goes off all the time, (the overhead paging made announcement). I have hearing problems, so I can only imagine how loud it is to the other patients that live here. [...]
Inspectors wroteBased on observation, resident council meeting, and staff interviews the facility failed to make grievances forms accessible to residents to file a grievance anonymously. This practice has the potential to affect more than a limited number of residents living in the facility. Facility census: 89 Findings Included: a) Grievance Forms Accessibility A review of the facility policy titled Grievance/Concern with a revision date of 06/01/22 found the following. .Process . 2.1 The right to file grievances orally (meaning spoken) or in writing, the right to file grievances anonymously; . During a Resident Council meeting held on 09/13/22 at 2:38 PM by two (2) state surveyors the following question was asked; Do you know how to file a Grievance? --I think there was forms in the dining room, but have not seen them in there. [...]
Inspectors wroteBased on record review and staff interview the facility failed to ensure that resident centered care and services were provided in accordance with professional standards of practice. This was true for six (6) of ten (10) records reviewed for nutrition. Resident Identifiers: #30, #68, #2, #49, #78, #70. Facility Census: 89 Findings Included: a) Resident #30 On 9/14/22 at 11:30 AM record review shows the facility did not re-weigh resident #30 when he had a weight change of five (5) pounds (increase or decrease) from the last weight. According to staff interview with the Director of Nursing (DON) on 9/13/22 at 12:26 PM, staff is to re-weigh the Resident if there is a difference of a five (5) pound increase or decrease in the Residents weight. This was not performed on 3/10/22, 5/31/22, 6/20/22 and 7/06/22. This was confirmed with the DON 9/14/22 at 12:45 PM. [...]
Inspectors wroteBased on anonymous resident interviews, anonymous staff interviews, resident council minutes, a resident council meeting held during the long-term care survey, and interviews with Administration, the facility failed to ensure sufficient qualified nursing staff were available at all times to provide nursing and related services to meet the residents' needs safely and in a manner that promoted resident rights, physical, mental and psychosocial well-being. Facility census: 89. Findings Included: a) Anonymous Resident Interviews During an anonymous resident interview on 09/12/22 at 11:06 AM, Resident #301 stated the facility doesn't have enough staff. It would be the resident's preference to get up and be dressed earlier, but there simply isn't enough staff available to honor that preference. [...]
Inspectors wroteBased on observation and staff interview the facility failed to employ a clinically qualified nutrition professional on a full time basis to manage the daily function of the kitchen. This had the potential to affect all the residents that receive nutrition from the kitchen. Facility Census: 89. Findings Included: a) a) Qualified Nutrition Professional An observation of the kitchen office on 09/13/22 at 9:04 AM, revealed no certified licensed professional certificates. During an interview on 09/13/22 at 9:04 AM, Dietary Manager #34, stated I am enrolled in the Dietary Mangers class, I will be testing in February. During an interview on 09/13/22 at 9:04 AM interview District Manager of Dietary #112 stated, we do not have a full time certified dietary manager, I am here a few days a month and the dietician is here two (2) to three (3) days a week.
Inspectors wroteBased on observation and staff interview the facility failed to store food in a safe and sanitary manner in accordance with professional standards for food service safety. The facility failed to keep kitchen equipment clean and rust free. The failed practice had the potential to affect all residents currently receiving nutrition from the facility's kitchen. Facility Census: 89. Findings Included: a) Ice Machine A review of the facility policy titled 4.0 Cleaning Standards with a revision date of 06/15/18 found the following. .Cleaning Procedure Ice Machine ( Bin type) When: Monthly On 09/12/22 at 9:50 AM a tour of the kitchen with Dietician #111, the ice machine in the main dining room revealed to have black substance in the inside of the machine. The Dietician #111 acknowledged the black substance. [...]
Inspectors wroteBased on record review and staff interview, the facility failed to provide evidence the required Notification of Medicare Non-Coverage (NOMNC) notice was issued in a timely fashion for one (1) of three (3) residents reviewed for beneficiary protection notification. This failure had the potential to place the resident at risk of not being informed of their rights prior to the end of Medicare Part A covered services. Resident identifier: #192. Facility census: 89.
Inspectors wroteBased on medical record review and staff interview, the facility failed to provide evidence a resident/resident's representative was provided a written Notice of Transfer for an acute hospital transfer. This was true for one (1) of two (2) residents reviewed for hospitalizations/discharges during the long-term care survey process. Resident identifier: #78. Facility census: 89.
Inspectors wroteBased on medical record review and staff interview, the facility failed to provide evidence a resident/resident's representative was provided a written Bed Hold Notice for a hospital transfer. This was true for two (2) of five (5) residents reviewed for hospitalizations during the long-term care survey process. Resident identifiers: #78 and #80. Facility census: 89.
Inspectors wroteBased on observation, record review, resident and staff interview, the facility failed to develop a comprehensive person-centered care plan for each resident to meet the resident's needs that were identified in the comprehensive assessment for one (1) of 29 residents reviewed during the Long Term Care Survey Process (LTCSP). Resident identifier: Resident # 69.
Inspectors wroteBased on observation, record review and staff interview, the facility failed to provide care to residents with pressure ulcers consistent with professional standards of practice to promote healing, prevent infection and prevent new pressure ulcers from developing for one (1) of six (6) residents reviewed for pressure ulcers during the LTCSP. Resident identifier: Resident #81.
Inspectors wroteBased on observation, record review and staff interview the facility failed to provide appropriate assistive devices to Resident #56 in order for him to drink independently. This was a random opportunity of discovery. Resident Identifier: #56 Facility Census:
Inspectors wroteBased on record review and staff interview, the facility failed to ensure two (2) of 26 residents reviewed during the long-term care survey process had a complete and accurate medical record. Resident #75 and #52 had Physician Orders for Scope of Treatment (POST) forms completed incorrectly per directions specified by the [NAME] Virginia Center for End-of-Life Care in conjunction with the [NAME] Virginia Health Care Decisions Act (16-30-1). Resident identifiers: #75 and #52. Facility census: 89.
Inspectors wroteBased on record review and staff interview, the facility failed to maintain a Quality Assessment and Assurance (QAA) committee consisting, at a minimum, of the Director of Nursing (DON); the Medical Director or his/her designee; and at least three other members of the facility's staff, at least one of who must be the administrator, owner, a board member, or other individual in a leadership role. Facility census: 89.
13 fire safety citations on file: 3 on August 27, 2025, 5 on June 11, 2024, 5 on September 14, 2022.
| Date | Penalty | Amount or length |
|---|---|---|
| February 18, 2024 | Fine | $49,442 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | West Virginia | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.30 | 3.67 | 3.86 |
| Registered nurses | 0.47 | 0.73 | 0.69 |
| All nursing staff on weekends | 2.79 | 3.17 | 3.42 |
| Nurse aides | 2.03 | ||
| Licensed practical nurses | 0.80 | ||
| Nursing staff turnover (share who left in a year) | 45.7% | 44.1% | 45.8% |
| Registered nurse turnover | 66.7% | 42.3% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.29 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.51 on weekdays and 2.79 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.31 in April to June 2025 to 3.30 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.30 | 0.47 | 3.51 | 2.79 | 0.4% | 0 of 90 | 95 |
| Oct to Dec 2025 | 3.00 | 0.43 | 3.16 | 2.58 | 2.5% | 0 of 92 | 96 |
| Jul to Sep 2025 | 3.15 | 0.44 | 3.32 | 2.72 | 0.8% | 0 of 92 | 95 |
| Apr to Jun 2025 | 3.31 | 0.47 | 3.54 | 2.72 | 0.0% | 0 of 91 | 94 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| West Virginia, Jan to Mar 2026 | 3.56 | 0.67 | 3.75 | 3.08 | 3.9% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| West Virginia, all employers | |||
| CNAs (nursing assistants) | $17.66 | $17.05 to $18.47 | 9,390 |
| LPNs and LVNs | $26.61 | $23.71 to $29.47 | 6,050 |
| Registered nurses | $38.52 | $32.77 to $47.97 | 23,430 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | West Virginia | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 14.7 | 14.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.5 | 1.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.5 | 4.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 3.2 | 1.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 20.2 | 15.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.8 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 22.9 | 13.4 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 16.6 | 22.4 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 7.4 | 11.3 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.7 | 1.8 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for New Martinsville Health & Rehab's Medicare short-stay residents. On returning residents home or to the community, CMS rates it worse than the national rate (39.3% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
39.3% this home
Worse than the national rate
US median of homes 51.5% · West Virginia: 9 better, 28 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 81 eligible stays.
9.6% this home
No different from the national rate
US median of homes 10.7% · West Virginia: 0 better, 0 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 93 eligible stays.
8.9% this home
No different from the national rate
US median of homes 7.1% · West Virginia: 0 better, 2 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 67 eligible stays.
59.0% this home
Median of homes: West Virginia50.0% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 39 residents counted.
1.9% this home
Median of homes: West Virginia1.2% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 54 residents counted.
6.1% this home
Median of homes: West Virginia2.4% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 54 residents counted.
95.2% this home
Median of homes: West Virginia97.6% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 21 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: MARTINSVILLE SNF OPERATIONS LLC. CMS links this home to Hill Valley Healthcare, a group of 43 nursing homes averaging 1.7 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Wv Gen 2 SNF Operations Holdings LLC | 5% or greater direct ownership interest | Organization | 100% | 07/31/2023 |
| Chipps, Jennifer | W-2 managing employee | Individual | 07/31/2023 | |
| Sterling, Phillip | Corporate officer | Individual | 07/31/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
These are the official offices in West Virginia. NursingHomeClear cannot take or act on complaints.