Home / Minnesota / Cottage Grove
Norris Square
6993 80th Street South, Cottage Grove, MN 55016 · Washington County · (651) 769-6650
72 certified beds, about 37 residents a day · Non profit - Corporation · Medicare and Medicaid since 2019
CMS Care Compare ratings, data as of September 1, 2026 · CCN 245637 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 10, 2025, inspectors cited 3 health deficiencies (the Minnesota average is 7.1, the national average 9.2).
Of 13 health citations since November 2023, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.47 hours per resident per day, against 4.19 across Minnesota and 3.86 nationally. Registered nurses accounted for 1.53 of those hours.
40.0% of nursing staff left within the year CMS measured (Minnesota average 42.2%).
CMS links it to Presbyterian Homes & Services, an affiliated group of 21 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 13 health citations on file.
December 10, 2025Standard inspection · 3 citations
- D Honor the resident's right to organize and participate in resident/family groups in the facility.
Inspectors wroteBased on observation, interview, and document review, the facility failed to develop interventions to ensure residents call lights were answered in a timely manner for 3 of 3 residents (R5, R21, R37) who filed grievances related to long call light times.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation and interview, the facility failed to ensure proper cleaning of wheelchairs for 1 of 1 resident (R38) reviewed for safe, clean, and homelike environment.
- D Provide care or services that was trauma informed and/or culturally competent.
Inspectors wroteBased on observation, interview, and document review the facility failed to appropriately assess past trauma and implement person centered care plan interventions utilizing a trauma-informed approach for 1 of 1 resident (R1) reviewed who had a history of past traumatic experiences.
October 24, 2024Standard inspection · 2 citations
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interview, and document review, the facility failed to clean and maintain a resident's wheelchair for 1 of 1 resident (R4) reviewed for safe, clean, and homelike environment.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and document review, the facility failed to ensure oxygen therapy was administered as ordered and maintained appropriately for 1 of 1 resident (R16) reviewed for respiratory services.
November 3, 2023Standard inspection, Complaint inspection · 8 citations
- G Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview, and document review, the facility failed to perform timely comprehensive skin assessments, and implement interventions to promote healing and reduce the risk for further pressure ulcer development for 1 of 2 resident (R22) who was admitted to the facility without pressure ulcers. This resulted in harm for R22 when the facility failed to develop interventions to promote healing and prevention resulting in R22 developing three pressure ulcers.
- D Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Inspectors wroteBased on interview and document review, the facility failed to follow their grievance process to ensure a voiced grievance concerning activities was resolved to satisfaction for 1 of 2 residents (R29) reviewed for grievances.
- D Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Inspectors wroteBased on observation, interview, and document review, the facility failed to ensure residents were free from physical restraints for 1 of 1 resident (R29).
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and document review, the facility failed to ensure grooming was offered and/or provided for 1 of 1 resident (R31) reviewed for shaving.
- D Provide activities to meet all resident's needs.
Inspectors wroteBased on interview, observation, and document review, the facility failed to provide meaningful activities for 1 of 2 residents (R29) who was dependent on staff for activities.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and document review, the facility failed to ensure effective collaboration between the facility and a contracted hospice organization for 1 of 2 resident (R22) reviewed for hospice services.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure residents received medications according to physician's orders for 1 of 1 resident (R2) reviewed for medications.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on interview and record review the facility failed to follow up on pharmacy recommendations for 1 of 5 residents (R34) reviewed for unnecessary medications.
Fire safety inspections
14 fire safety citations on file: 2 on December 10, 2025, 3 on October 24, 2024, 9 on November 3, 2023.
Every fire safety citation14 citations
- F Have properly installed electrical wiring and gas equipment.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Provide properly protected cooking facilities.
- F Have simulated fire drills held at unexpected times.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Properly select, install, inspect, or maintain portable fire extinguishes.
- F Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F Have simulated fire drills held at unexpected times.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Have proper medical gas storage and administration areas.
- D Provide properly protected cooking facilities.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| November 3, 2023 | Payment Denial | 16 days from November 29, 2023 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Minnesota | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.47 | 4.19 | 3.86 |
| Registered nurses | 1.53 | 1.06 | 0.69 |
| All nursing staff on weekends | 3.90 | 3.71 | 3.42 |
| Nurse aides | 2.65 | ||
| Licensed practical nurses | 0.28 | ||
| Nursing staff turnover (share who left in a year) | 40.0% | 42.2% | 45.8% |
| Registered nurse turnover | 31.3% | 38.6% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.33 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.70 on weekdays and 3.90 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.71 in April to June 2025 to 4.47 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.47 | 1.53 | 4.70 | 3.90 | 0.0% | 0 of 90 | 37 |
| Oct to Dec 2025 | 4.36 | 1.62 | 4.55 | 3.88 | 0.0% | 0 of 92 | 35 |
| Jul to Sep 2025 | 4.64 | 1.60 | 4.79 | 4.27 | 0.0% | 0 of 92 | 34 |
| Apr to Jun 2025 | 4.71 | 1.67 | 4.90 | 4.23 | 0.0% | 0 of 91 | 35 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Minnesota, Jan to Mar 2026 | 4.19 | 1.05 | 4.38 | 3.73 | 5.2% | 0.8% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
Official wage estimates for Minnesota
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Minnesota, all employers | |||
| CNAs (nursing assistants) | $22.44 | $19.39 to $23.72 | 29,120 |
| LPNs and LVNs | $30.65 | $28.83 to $34.26 | 12,840 |
| Registered nurses | $48.80 | $42.76 to $55.17 | 70,110 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Minnesota | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 15.2 | 18.2 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 3.8 | 1.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 3.2 | 2.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.0 | 4.0 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.9 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 32.6 | 20.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 7.4 | 5.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 10.3 | 17.1 | 15.4 |
Short-term rehab results
For a stay to recover after a hospital visit, these are the results CMS publishes for Norris Square's Medicare short-stay residents. How to read these, and what Medicare pays for.
CMS reports none of these results for this home: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Owners and operators
Legal business name: CG CARE CENTER LLC. CMS links this home to Presbyterian Homes & Services, a group of 21 nursing homes averaging 4.3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Presbyterian Homes and Services | 5% or greater direct ownership interest | Organization | 100% | 07/25/2017 |
| Tcf Investments Management, Inc. | 5% or greater mortgage interest | Organization | 08/17/2017 | |
| Tcf Investments Management, Inc. | 5% or greater security interest | Organization | 08/17/2017 | |
| Fletcher, Jonathan | Corporate director | Individual | 02/01/2025 | |
| Meyer, Mark | Corporate director | Individual | 02/09/2016 | |
| Pederson, Mark | Corporate director | Individual | 01/01/2023 | |
| Fletcher, Jonathan | Corporate officer | Individual | 02/01/2025 | |
| Meyer, Mark | Corporate officer | Individual | 02/09/2016 | |
| Phs Management, LLC | Operational/managerial control | Organization | 08/17/2017 | |
| Presbyterian Homes Housing and Assisted Living, Inc. | Operational/managerial control | Organization | 11/18/2024 | |
| Kispert, Christopher | Operational/managerial control | Individual | 08/28/2023 | |
| Mielke, John | Operational/managerial control | Individual | 08/29/2019 | |
| Phs Management, LLC | Adp of the SNF | Organization | 04/14/2025 | |
| Kispert, Christopher | Adp of the SNF | Individual | 08/28/2023 | |
| Mielke, John | Adp of the SNF | Individual | 08/29/2019 | |
| Pederson, Mark | Adp of the SNF | Individual | 01/12/2025 | |
| Peterson, Heidi | Adp of the SNF | Individual | 01/01/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on December 10, 2025: "Provide care or services that was trauma informed and/or culturally competent."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on December 10, 2025: "Honor the resident's right to organize and participate in resident/family groups in the facility."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on November 3, 2023: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on November 3, 2023: "Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- St. Therese of Woodbury LLC Woodbury, 4.3 mi · 4 of 5 stars · 20 citations
- Woodbury Health Care Center Woodbury, 5.3 mi · 1 of 5 stars · 46 citations
- Woodlyn Heights Healthcare Center Inver Grove Heights, 5.5 mi · 2 of 5 stars · 50 citations
- Southview Acres Healthcare Center West Saint Paul, 6.5 mi · 2 of 5 stars · 43 citations
- Good Samaritan Society - Inver Grove Heights Inver Grove Heights, 6.6 mi · 3 of 5 stars · 40 citations
- Regina Senior Living Hastings, 7.2 mi · 2 of 5 stars · 29 citations
- Walker Methodist Westwood Ridge II West Saint Paul, 7.8 mi · 2 of 5 stars · 30 citations
- Augustana Care Hastings Health and Rehabilitation Hastings, 8.5 mi · 5 of 5 stars · 18 citations
Minnesota contacts for a concern about a nursing home
These are the official offices in Minnesota. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Minnesota Department of Health, Health Regulation Division, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Minnesota Office of Ombudsman for Long-Term Care, 1-800-657-3591. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: MDH Nursing and Boarding Care Home Survey and Complaint Inspection Findings, where Minnesota publishes its own records on licensed homes.
Common questions
- What is Norris Square's Medicare star rating?
- CMS rates Norris Square 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Norris Square get at its last inspection?
- 3 health deficiencies at the standard inspection on December 10, 2025. The Minnesota average is 7.1.
- Has Norris Square been fined?
- CMS lists no fines in the last three years.
- Does Norris Square accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Norris Square?
- CMS lists 17 owners and managers, and links the home to Presbyterian Homes & Services. Legal business name: CG CARE CENTER LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.