Northern Cardinal Rehabilitation and Nursing
4775 Bridge Road, Suffolk, VA 23435 · Suffolk City County · (757) 686-0488
120 certified beds, about 109 residents a day · For profit - Corporation · Medicare and Medicaid since 1989
CMS Care Compare ratings, data as of September 1, 2026 · CCN 495206 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 14, 2023, inspectors cited 17 health deficiencies (the Virginia average is 14.3, the national average 9.2).
Of 45 health citations since March 2018, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.20 hours per resident per day, against 3.76 across Virginia and 3.86 nationally. Registered nurses accounted for 0.59 of those hours.
75.7% of nursing staff left within the year CMS measured (Virginia average 48.1%).
CMS links it to Eastern Healthcare Group, an affiliated group of 18 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 45 health citations on file.
January 8, 2025Complaint inspection · 1 citation
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on staff interview, clinical record review and facility document review, it was determined the facility staff failed to provide complete and accurate documentation for one of eight residents, R3.
April 14, 2023Standard inspection · 17 citations
- E Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on interview, record review, and facility policy review, the facility failed to ensure that the facility accurately reflected the advance directive status for three of 12 sampled residents (Resident (R) 1, R73, and R109) reviewed for advance directives. Advance directive forms were not present for residents who were identified as DNR (do not resuscitate) status. Although physicians signed forms indicating code status, the forms were not signed by the resident or a health care surrogate named in an advance directive form. The failure to ensure that the facility has current, complete advance directive documentation places residents at risk of not receiving the end of life care they desire and/or having their wishes for code status honored.
- E Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on interview, record review, and review of facility policy, the facility failed to notify the resident and/or the resident's representative, as well as the Ombudsman of transfers and the reason for the move in writing for two (Resident (R) 19 and R69) of three residents reviewed for hospitalization. The facility failed to provide a written notice, containing all required information, including the reason, date, and location to which the resident was transferred, as well as information about appeal rights, when R19 and R69 were transferred to the hospital for emergency care.
- E Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on resident and staff interviews, clinical record review and facility documentation review, the facility staff failed to invite 3 residents to attended their person-centered care plan and failed to update and revise one resident care plan who had a change in their code status for 4 of 57 residents (Resident #73, #63, #161 and #109) in the survey sample. PARTICIPATION IN CARE PLANNING 1. a. Review of R73's admission Record, located in the electronic medical record (EMR) under the Profile tab, indicated the resident was admitted to the facility on [DATE] with diagnoses that included Alzheimer's Disease with late onset. [...]
- E Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on interview, record review, and review of facility policy, the facility failed to ensure one (Resident (R) 63) of five residents reviewed for unnecessary medications received their medication in accordance with accepted professional standards. The facility failed to administer medications in a timely manner as ordered on four of four weekends that were reviewed.
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, record review, and policy review, the facility failed to ensure that three of 57 sampled residents (Resident (R) 32, R73, and R94) were free of potential accidents while residing in the facility. Specifically, the facility failed to verify placement and function of wander guards (device worn to prevent elopements) for the three residents, who had wandering and/or exit-seeking behaviors. This failure placed the resident at risk for elopement and potential injury. In addition, the facility failed to thoroughly assess one resident (R211) after a fall, as well as conduct a thorough investigation with a root cause analysis to determine the reason for the resident's fall so as to initiate steps to prevent further accidents.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, record review, and review of facility policy, the facility failed to ensure staff washed their hands/performed hand hygiene as required during wound care for one (Resident (R) 28) of 57 sampled residents. In addition, soap dispensers needed for handwashing in three resident bathrooms were not functioning properly. This failure involved six (Resident (R) R3, R5, R17, R19, R69, and R162).
- E Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Inspectors wroteBased on interview, record review, and review of the Facility Assessment, the facility failed to provide training/education on the required topic of dementia for five of five Certified Nurse Assistants (CNAs) reviewed under the Sufficient and Competent Nursing Staff facility task. This failure had the potential to leave staff unprepared to meet the needs of residents in the facility with a diagnosis of dementia.
- D Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on interview, record review, and review of facility policy, the facility failed to provide the resident and/or resident representative with a written bed hold notice upon transfer to the hospital for two (Resident (R) 19 and R69) of three residents reviewed for hospitalization.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review and interview, the facility failed to ensure the Minimum Data Set assessment accurately reflected the resident's status for three (Resident (R) 28, R73 and R211) of 55 sampled residents. The facility failed to ensure that alarm use, oxygen therapy, and falls were accurately coded to reflect the residents' devices, needs, and/or history. This failure placed the resident at risk for unmet care needs.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, staff interview and clinical record review the facility staff failed to ensure 2 residents out of 57 (Resident #57 and 74) in the survey sample who was unable to carry out activities of daily living receives the necessary services to maintain fingernail care and showers.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to provide oxygen therapy as needed for one (Resident (R) 28) of two residents reviewed who required respiratory care received out of a total sample of 57 residents. Oxygen was not continuously delivered at the rate ordered by the physician and was removed by staff who were not qualified to perform this task.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on interview, record review, and facility policy review, the facility failed to ensure that medication irregularities identified by the consultant pharmacist were acted upon for two (Resident (R)35 and R80) of five residents reviewed for unnecessary medication use. The failure to ensure that the physician reviewed and responded to the pharmacist's recommendations placed the residents at risk for unnecessary medications and associated side effects.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on resident and staff interview, clinical record review and facility document review, the facility staff failed to ensure 1 of 57 residents (Resident #312) in the survey sample were free of significant medication errors.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, staff interviews and facility documentation review the facility staff failed to ensure a bottle of medication (Aspirin 81 mg) was stored in a secured location, accessible to designated staff only.
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interview, record review, and facility policy reviews, the facility failed to ensure that three (Resident (R) 38, R62, and R414) of five residents reviewed for vaccine administration, were offered and/or received the pneumococcal series and/or influenza vaccination. Specifically, R38 was not educated or offered the pneumococcal series or influenza vaccination, R62 was not educated or offered the pneumococcal series, and R414 was not offered the influenza vaccination.
- D Report COVID19 data to residents and families.
Inspectors wroteBased on interview, record review, and review of facility policy, the facility failed to timely notify the families of two (Resident (R) 63 and R73) of 57 sampled residents by 5:00 PM the following day when the residents tested positive for COVID-19.
- D Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on interview, record review, and facility policy review, the facility failed to provide required education and offer immunization to one (Resident (R) 414) of five residents reviewed for immunizations. Specifically, the facility failed to provide education and offer the COVID-19 vaccine to the resident.
October 3, 2019Standard inspection · 9 citations
- E Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on resident interviews, staff interviews, and clinical record review the facility staff failed to administer medications as ordered by the physician for 2 of 42 residents in the survey sample, Resident #3 and #25.
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observation, resident interview, staff interviews, clinical record review and facility document review, the facility staff failed to determine that it was safe for one of 42 residents in the survey sample to self-administer medications, Resident #7.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, resident interview, staff interviews, clinical record review and facility document review the facility staff failed to revise the comprehensive person-centered care plan to include medication self-administration for one of 42 residents in the survey sample, Resident #7.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on resident interview, staff interviews, clinical record review and facility documentation review the facility staff failed to meet professional standards for the administration of medications for 1 of 42 residents (Resident #25) in the survey sample. Resident #25 was administered her roommate's medications in error.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observations, resident interview, staff interviews and clinical record review the facility staff failed to ensure 3 residents (Resident #15, #57, #288) out of 42 residents in the survey sample, received the necessary services to maintain good personal hygiene.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, staff interview and clinical record review the facility staff failed to ensure 1 of 42 residents in the survey sample received the appropriate treatment and services to prevent further decrease in range of motion, Resident #57. The facility staff failed to consistently apply the left comfy knee orthosis as ordered.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on resident interview, staff interviews, clinical record review and facility documentation review, the facility staff failed to ensure 1 out of 42 residents, Resident #25 was free from the use of unnecessary medications. Resident #25 was administered another resident's medications in error.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on general observations of the nursing facility, the facility failed to ensure medications were labeled in accordance with currently accepted professional principles in 1 out of 5 medication carts.
- D Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Inspectors wroteBased on staff interview and documentation review the facility staff failed to ensure 2 out of 6 Certified Nursing Assistants (CNA) received their required annual dementia training.
March 19, 2018Standard inspection · 18 citations
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, resident interview, staff interview, facility documentation review, and clinical record review, the facility staff failed to maintain a safe environment for 2 of 41 residents in the survey sample (Resident #25 and Resident #4). This citation was originally found at a level four isolated and upon acceptance of the plan of correction, it was lowered to a level two isolated. During initial tour, an oxygen E tank was observed in Resident #40's room. The tank was unsecured. There was approximately 2000 PSI (pounds-force per square inch) reading on the gauge of the tank. It was sitting, without a stand or holder, left of the door going out to the hall. The observation constituted the notification of immediate jeopardy. An additional unsecured oxygen tank was observed sitting in the corner of Resident #4's room. [...]
- E Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on clinical record review, resident interview, and staff interview, the facility failed to provide baseline care plan summaries to the resident or the resident's respresentative; and failed to document in the medical record that summaries were provided for 7 of 41 residents in the survey sample (Residents #25, #64, #213, #96, #103, #51, and #57).
- E Observe each nurse aide's job performance and give regular training.
Inspectors wroteBased on an extended survey task, a review of the facility's competencies for the Certified Nursing Assistants (CNA) was completed. The facility staff failed to demonstrate the required 12 hours continual competencies were completed for 6 CNAs.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation,clinical record review, facility document review, and staff interviews, the facility staff failed to ensure an effective infection control program to help prevent the development and transmission of communicable diseases and infections. 1. The facility staff failed to report and track infection control data for months. 2. The facility staff failed to ensure infection control measures were implemented during a glucometer check to prevent the potential of cross contamination. 3. The facility staff failed to ensure handwashing between feeding of residents in the dining room was implemented to prevent the potential of cross contamination. 4. Facility failed to ensure resident # 96 nebulizer was stored in a sanitary manner. 5. Facility failed to store respiratory equipment in a sanitary manner for resident #103.
- D Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Inspectors wroteBased on resident interview, staff interview, clinical record review and facility documentation review, the facility staff failed to invite 2 of 41 residents in the survey sample, to attend their person centered care plan meeting (Resident #10 and #75).
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on staff interview, resident interview, and facility documentation review, the facility staff failed notify the physician and resident representative of an abuse allegation with injury for one (1) of 41 residents (Resident #75) in the survey sample.
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on clinical record review, staff interviews, and facility documentation, the facility staff failed to ensure Medicare Beneficiary Notices were issued to 2 of 41 residents (Residents #75 and #94) in the survey sample.
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on record review, staff and resident interview, and the investigation of a Facility Reported Incident (FRI), The facility staff failed to ensure privacy and confidentiality was maintained for two residents (Resident #34 and #163) in the survey sample of 41 residents.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on staff interview, resident interview, and review facility documentation, the facility staff failed to notify the State Survey Agency of an allegation of abuse in a timely manner for 2 of 41 residents (Resident #75 and 34) in survey sample. 1. The facility staff failed to report to the State Survey Agency an allegation of abuse involving Resident #75 within 24 hours of their knowledge of the incident. 2. 1. The facility staff failed to ensure the results of an investigation of alleged abuse involving Resident #34 was reported to the State Survey Agency within 5 days.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on record reviews, and staff interviews the facility staff failed complete a thorough investigation of a Facility Reported Incident (FRI) for 1 resident (Resident #34) in the survey sample of 41 residents.
- D Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on staff interviews, clinical record review, and facility documentation review, the facility staff failed send a copy of the Bed-Hold Policy for 1 of 41 residents in the survey sample (Resident #109). The facility staff failed to provide Resident #109 or the resident's representative, with a written or a copy of the bed hold policy after being transferred to the hospital on 1/20/18.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, resident interviews, staff interviews, facility documentation review, and clinical record review, the facility staff failed to review and revise the comprehensive care plan for 1 of 41 residents in the survey sample (Residents #263 and #34). The facility failed to include painful thickened toenails on the care plan for Resident # 263.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, resident interview, staff interview, facility documentation review, clinical record review, and in the course of a complaint investigation, the facility staff failed to follow physician orders and to ensure insulin and glucometer checks were done per plan of care for 1 resident of 41 Residents in the survey sample (Resident #267).
- D Provide appropriate foot care.
Inspectors wroteBased on observation, resident interviews, staff interviews, facility documentation review, and clinical record review, the facility staff failed to ensure Podiatry services were provided in a timely manner for 1 Resident of 41 Residents in the survey sample (Resident # 263).
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on observation, resident interviews, staff interviews, facility documentation review, and clinical record review, the facility staff failed to ensure pain management with prescribed Fentanyl Patch after Hospice services were discontinued for 1 Resident of 41 residents in the Survey Sample (Resident # 263).
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on observation, staff interview and clinical record review, the facility staff failed to communicate ongoing assessments of condition and monitoring for complications before and after dialysis treatments for 1 of 41 residents in the survey sample (Resident #51). The Facility staff failed to communicate ongoing assessments for Resident #51 who attended outpatient dialysis three days per week on Tuesday, Thursday and Saturday.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, staff interview, facility documentation review, and clinical record review, the facility staff failed to ensure medications accepted from family or outside sources were reconciled by the facility for 1 of 41 residents in the survey sample (Resident #5).
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observations, record review, and staff interview, the facility staff failed to ensure medical records were accurately documented for 1 of 41 residents in the survey sample (Resident #413). Facility staff failed to maintain accurate Treatment Administration Record (TAR).
Fire safety inspections
25 fire safety citations on file: 7 on April 14, 2023, 5 on October 3, 2019, 13 on March 19, 2018.
Every fire safety citation25 citations
- E Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- E Install a fire alarm system that can be heard throughout the facility.
- E Properly select, install, inspect, or maintain portable fire extinguishes.
- E Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
- E To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Have a battery powered remote alarm panel in a location accessible by operating personnel.
- D Meet other general requirements.
- F Inspect, test, and maintain automatic sprinkler systems.
- D Provide properly protected cooking facilities.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- D Have a battery powered remote alarm panel in a location accessible by operating personnel.
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Have properly located and lighted "Exit" signs.
- F Have power receptacles that are properly grounded.
- D Have properly installed electrical wiring and gas equipment.
- D Meet requirements for the use of electrical equipment.
- D Ensure proper usage of power strips and extension cords.
- D Have proper medical gas storage and administration areas.
- C Establish policies and procedures for volunteers.
- C Establish roles under a Waiver declared by secretary.
- C Provide emergency officials' contact information.
- C Provide primary/alternate means for communication.
- C Conduct testing and exercise requirements.
- C Meet the requirements of an integrated health system.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Virginia | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.20 | 3.76 | 3.86 |
| Registered nurses | 0.59 | 0.69 | 0.69 |
| All nursing staff on weekends | 2.73 | 3.29 | 3.42 |
| Nurse aides | 1.77 | ||
| Licensed practical nurses | 0.85 | ||
| Nursing staff turnover (share who left in a year) | 75.7% | 48.1% | 45.8% |
| Registered nurse turnover | 84.2% | 48.2% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.43 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.40 on weekdays and 2.73 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 17.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.26 in April to June 2025 to 3.20 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.20 | 0.59 | 3.40 | 2.73 | 17.0% | 0 of 90 | 109 |
| Oct to Dec 2025 | 3.21 | 0.56 | 3.33 | 2.92 | 21.3% | 0 of 92 | 109 |
| Jul to Sep 2025 | 3.38 | 0.61 | 3.56 | 2.92 | 12.6% | 0 of 92 | 104 |
| Apr to Jun 2025 | 3.26 | 0.57 | 3.43 | 2.82 | 11.1% | 0 of 91 | 105 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Virginia, Jan to Mar 2026 | 3.58 | 0.56 | 3.76 | 3.12 | 5.7% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Virginia | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 26.2 | 14.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.7 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.7 | 1.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.2 | 3.6 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.9 | 1.3 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 31.8 | 15.6 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.5 | 4.7 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 3.6 | 14.2 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.1 | 22.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 13.7 | 11.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.2 | 1.5 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.1 | 1.5 | 1.8 |
Owners and operators
Legal business name: NORTHERN CARDINAL REHABILITATION AND NURSING LLC. CMS links this home to Eastern Healthcare Group, a group of 18 nursing homes averaging 1.5 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| VA SNF Operations Holdings LLC | 5% or greater direct ownership interest | Organization | 100% | 05/01/2024 |
| Jj United Tr | 5% or greater indirect ownership interest | Organization | 50% | 05/01/2024 |
| Ydi Eastern Holdco LLC | Indirect ownership interest | Organization | 05/01/2024 | |
| Deutsche Bank New York Branch | 5% or greater security interest | Organization | 05/01/2024 | |
| Northwind Healthcare Debt Fund II Master Reit LP | 5% or greater security interest | Organization | 05/01/2024 | |
| Shapiro, Akiva | Corporate officer | Individual | 05/01/2024 | |
| Hc Family Trust | Operational/managerial control | Organization | 05/01/2024 | |
| Jj United Tr | Operational/managerial control | Organization | 05/01/2024 | |
| VA SNF Master Consulting LLC | Operational/managerial control | Organization | 05/01/2024 | |
| VA SNF Operations Holdings LLC | Operational/managerial control | Organization | 05/01/2024 | |
| Ydi Irrevocable Trust | Operational/managerial control | Organization | 05/01/2024 | |
| Zanziper Family Trust | Operational/managerial control | Organization | 05/01/2024 | |
| Chard, Jamie | Operational/managerial control | Individual | 05/01/2024 | |
| Gittleson, Yehuda | Operational/managerial control | Individual | 05/01/2024 | |
| Hajimomenian, Amir | Operational/managerial control | Individual | 12/28/2023 | |
| Shapiro, Akiva | Operational/managerial control | Individual | 05/01/2024 | |
| Sommer, Nechama | Operational/managerial control | Individual | 05/01/2024 | |
| Hc Family Trust | Adp of the SNF | Organization | 05/01/2024 | |
| Jj United Tr | Adp of the SNF | Organization | 05/01/2024 | |
| Northern Cardinal Propco LLC | Adp of the SNF | Organization | 05/01/2024 | |
| VA 15 Mezz Borrower II LLC | Adp of the SNF | Organization | 05/01/2024 | |
| VA 15 Propco Holdco II LLC | Adp of the SNF | Organization | 05/01/2024 | |
| VA SNF Realty Holdings 1 LLC | Adp of the SNF | Organization | 05/01/2024 | |
| Zanziper Family Trust | Adp of the SNF | Organization | 05/01/2024 | |
| Chard, Jamie | Adp of the SNF | Individual | 08/04/2025 | |
| Gittleson, Layla | Adp of the SNF | Individual | 05/01/2024 | |
| Zanziper, Natalie | Adp of the SNF | Individual | 05/01/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 10 problems in this area, most recently on April 14, 2023: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- When is the care plan meeting, and can family attend it?Inspectors cited 9 problems in this area, most recently on January 8, 2025: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 9 problems in this area, most recently on April 14, 2023: "Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 7 problems in this area, most recently on April 14, 2023: "Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.73 hours per resident per day, below the Virginia average of 3.29.
Other nursing homes nearby
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- Portside Health & Rehab Center Portsmouth, 5.6 mi · 3 of 5 stars · 46 citations
- Portsmouth Health and Rehab Portsmouth, 6.8 mi · 1 of 5 stars · 64 citations
- Signature Healthcare of Norfolk Norfolk, 6.8 mi · 3 of 5 stars · 47 citations
- Harbor's Edge Norfolk, 7.5 mi · 5 of 5 stars · 13 citations
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Virginia contacts for a concern about a nursing home
These are the official offices in Virginia. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Virginia Department of Health, Office of Licensure and Certification, Division of Long-Term Care Services, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Virginia Office of the State Long-Term Care Ombudsman, 800-552-5019. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: VDH Nursing Home and ICF/IID Inspections and Surveys, where Virginia publishes its own records on licensed homes.
Common questions
- What is Northern Cardinal Rehabilitation and Nursing's Medicare star rating?
- CMS rates Northern Cardinal Rehabilitation and Nursing 1 out of 5 stars overall, with 2 for health inspections, 1 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Northern Cardinal Rehabilitation and Nursing get at its last inspection?
- 17 health deficiencies at the standard inspection on April 14, 2023. The Virginia average is 14.3.
- Has Northern Cardinal Rehabilitation and Nursing been fined?
- CMS lists no fines in the last three years.
- Does Northern Cardinal Rehabilitation and Nursing accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Northern Cardinal Rehabilitation and Nursing?
- CMS lists 27 owners and managers, and links the home to Eastern Healthcare Group. Legal business name: NORTHERN CARDINAL REHABILITATION AND NURSING LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.