20311 Pemberville Rd, Pemberville, OH 43450 · Wood County · (419) 833-7000
50 certified beds, about 46 residents a day · Non profit - Corporation · Medicare and Medicaid since 1981
CMS Care Compare ratings, data as of September 1, 2026 · CCN 365571 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on June 18, 2025, inspectors cited 5 health deficiencies (the Ohio average is 10.5, the national average 9.2).
Of 27 health citations since January 2020, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.46 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.89 of those hours.
64.4% of nursing staff left within the year CMS measured (Ohio average 48.7%).
CMS links it to Otterbein Seniorlife, an affiliated group of 20 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 27 health citations on file.
Inspectors wroteBased on closed medical record review and staff interview, the facility failed to ensure medications were obtained and administered in accordance with physician orders, resulting in a significant medication error. This affected one (#1) of four residents reviewed for medication administration. The facility census was 44.
Inspectors wroteBased on record review, staff interview, and policy review, the facility failed to ensure the physician was timely notified of a change in condition related to a fall and the facility further failed to ensure the family was notified of a resident fall. This affected one (#46) of three residents reviewed for notification of change. The facility census was 44.
Inspectors wroteBased on observation, staff interview, and policy review, the facility failed to ensure food that was opened was properly stored and stored. This had the potential to affect all residents as the facility verified all residents received food from the kitchen. The facility census was 44.
Inspectors wroteBased on medical record review, staff interview, and review of the facility policy, the facility failed to ensure monitoring of pressure ulcers. This affected one (#21) of one resident reviewed for pressure ulcers. The facility census was 45.
Inspectors wroteBased on observation, medical record review, staff interview, and review of the facility policy, the facility failed to ensure oxygen was administered per physician orders. This affected one resident (#147) of one resident reviewed for oxygen therapy. The facility census was 45.
Inspectors wroteBased on closed medical record review, hospital record review, review of the Cubex (computerized medication dispensing machine, provided and maintained by the contracted pharmacy, for frequently used medications to be available for immediate use) inventory sheet, facility policy review and interviews with staff, pharmacy and family, the facility failed to implement a timely, effective and adequate pain management plan for Resident #143 following the resident's admission to the facility. This affected one (#143) of one resident reviewed for pain management. The facility census was 45.
Inspectors wroteBased on observation, staff interview, pharmacy staff interview, medical record review, closed medical record review, and review of the Cubex (computerized medication dispensing machine containing frequently used medications for immediate access for new admissions and/or new physician orders) machine inventory sheets, the facility failed to ensure medication doses were verified prior to administration and further failed to ensure available medications were administered per physician order. This affected two residents (#28 and #143) reviewed for medication administration. The facility census was 45.
Inspectors wroteBased on observation, staff interview, medical record review, and review of facility policy, the facility failed to ensure staff donned gloves prior to the administration of subcutaneous (injection of medication into the fatty tissue layer beneath the skin) medications. This affected one (#28) of one resident observed for subcutaneous medication administration. The facility census was 45.
Inspectors wroteBased on medical record review, staff interview and review of facility policy, the facility failed to assess a newly identified bruise and further failed to ensure neurological assessments were completed following a head injury. This affected one (#11) of three residents reviewed for injuries. The facility census was 46.
Inspectors wroteBased on medical record review, staff interview, review of electronic mail (e-mail) correspondence and review of facility policy, the facility failed to implement interventions to prevent a fall for one (#13) of three residents reviewed for falls. Additionally, the facility failed to complete neurological checks following an unwitnessed fall with injury and further failed to monitor injuries resulting from a fall per physician order. This affected one (#12) of three residents reviewed for falls. The facility census was 46.
Inspectors wroteBased on medical record review, staff interview and review of the facility incident report, the facility failed to ensure fall incidents were documented in the resident medical record. This affected one (#12) of three residents reviewed for falls. The facility census was 46.
Inspectors wroteBased on observation, medical record review, staff interview and review of the facility resident rights document, the facility failed to ensure requests made by a resident's guardian were adequately addressed. This affected one (#36) of one resident reviewed for requests made by a guardian. The facility census was 46.
Inspectors wroteBased on medical record review, review of staff statements, observation of a video recording, interviews, and review of the Ohio Nursing Home Residents [NAME] of Rights, the facility failed to ensure a resident was treated with dignity and respect. This affected one (#26) of three residents reviewed for dignity and respect. The facility census was 48.
Inspectors wroteBased on review of personnel records, staff interview, and policy review, the facility failed to ensure employee reference checks were completed. This had the potential to affect all residents. The facility census was 48.
Inspectors wroteBased on medical record review, observation, and staff interviews, the facility failed to ensure a resident who was dependent on staff for eating was assisted with eating with her meal. This affected one (Resident #16) of one resident observed for eating and had the potential to affect eight residents (#2, #4, #14, #28, #30, #31, #42, and #43) the facility identified as requiring assistance with eating. The facility census was 49.
Inspectors wroteBased on observation, medical record review, staff interview, review of manufacturer instructions, and review of facility policy, the facility failed to ensure medications were administered as ordered by the physician, within prescribed time frames, and in accordance with manufacturer instructions for use, resulting in a medication error rate above five percent (%). A total of four medications errors were observed out of 39 opportunities for a medication administration error rate of 10.26%. This affected one (#1) of three residents observed during medication administration. The facility census was 38.
Inspectors wroteBased on observation, medical record review, staff interview, review of the manufacturer instructions, and review of the facility policy, the facility failed to ensure a resident was free from a significant medication error when medications were not administered as ordered by the physician. This affected one (#1) of three residents observed during medication administration. The facility census was 38.
Inspectors wroteBased on medical record review, review of hospital documentation, observation, staff interview, review of facility policy, and review of the National Pressure Injury Advisory Panel (NPIAP) guidance, the facility failed to complete accurate skin assessments, provide ongoing monitoring of pressure ulcers, failed to obtain treatment orders for pressure ulcers, and failed to provide a treatment to pressure ulcers for one resident (#39). This resulted in actual harm when Resident #39's left heel unstageable pressure ulcer had an increase in the amount of necrotic tissue present from 25% to 100% within eleven days. This affected one (#39) of one resident reviewed for pressure sores. The facility identified three residents with pressure sores. The facility census was 44.
Inspectors wroteBased on observation and staff interview, the facility failed to ensure bathrooms accessible to residents were equipped with a call light. This had the potential to affect seven (Residents #7, #15, #21, #34, #246, #247 and #248) identified by the facility as being independently mobile and residing on the 200 hall. The facility census was 44.
Inspectors wroteBased on medical record review, observation, resident interview, and staff interview, the facility failed to ensure call lights were available to dependent residents. This affected one (Resident #4) of three residents reviewed for call lights. The facility census was 44.
Inspectors wroteBased on medical record review, family interview, staff interview, and review of the facility's admission packet, the facility failed to allow a resident to have medications provided by a pharmacy of choice. This affected one (Resident #5) of three residents reviewed for pharmacy preferences. The facility's census was 44.
Inspectors wroteBased on medical record review, review of the Notice of Medicare Non-Coverage (NOMNC), review of the Advanced Beneficiary Notice of Non-Coverage (ABN), review of the admission agreement, review of Medicare Part A Skilled Nursing Acknowledgement of Benefits and Co-Payments and staff interview, the facility failed to ensure a timely refund to a resident's representative following discharge. This affected one (#249) of three residents reviewed for conveyance of funds. The facility census was 44.
Inspectors wroteBased on medical record review, observations, and staff interview, the facility failed to ensure residents who required assistance from staff with Activities of Daily Living (ADL) received adequate and timely assistance with grooming. This affected three (Residents #17, #10, and #40) of five residents reviewed for ADL care. The facility's census was 44.
Inspectors wroteBased on medical record review, observation, and staff interview, the facility failed to provide physician ordered ted hose for Resident #26. This affected one (Resident #26) of one resident reviewed for ted hose orders. Additionally, the failed to complete a timely urinalysis for Resident #28. This affected one (Resident #28) of one resident reviewed for urinalysis timeliness. The facility census was 44.
Inspectors wroteBased on medical record review, staff interview and review of facility policy, the facility failed to ensure pneumococcal vaccinations were administered. This affected one (Resident #35) of five residents reviewed for pneumococcal vaccination. The facility census was 44.
Inspectors wroteBased on medical record review, observation, staff interview, and review of facility policy, the facility failed to ensure accurate wound measurements were completed for a pressure ulcer. This affected one resident (#141) of two residents reviewed for pressure ulcers. The facility identified four residents with pressure ulcers.
Inspectors wroteBased on medical record review and staff interview, the facility failed to ensure a resident's dialysis fistula was monitored. This affected one resident (#142) of one resident who received dialysis services. Findings Include: Review of Resident #142's medical record revealed an admission date of 01/01/20. Diagnoses included end stage renal disease and diabetes mellitus. Review of Resident #142's care plan revealed the resident was receiving dialysis related to end stage renal disease. Interventions included to monitor/check for bruit and thrill each shift. Review of the Treatment Administration Record (TAR), dated January 2020, revealed the record to be absent of documentation the resident's dialysis fistula was being monitored. Further review of the resident's progress notes revealed one note on admission of an assessment of the dialysis fistula. Interview on 01/04/20 at 9:14 A.M. [...]
13 fire safety citations on file: 4 on June 18, 2025, 7 on November 28, 2022, 2 on January 4, 2020.
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.46 | 3.69 | 3.86 |
| Registered nurses | 0.89 | 0.64 | 0.69 |
| All nursing staff on weekends | 3.09 | 3.28 | 3.42 |
| Nurse aides | 2.04 | ||
| Licensed practical nurses | 0.53 | ||
| Nursing staff turnover (share who left in a year) | 64.4% | 48.7% | 45.8% |
| Registered nurse turnover | 44.4% | 43.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.68 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.60 on weekdays and 3.09 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.71 in April to June 2025 to 3.46 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.46 | 0.89 | 3.60 | 3.09 | 0.0% | 0 of 90 | 46 |
| Oct to Dec 2025 | 4.41 | 0.91 | 4.53 | 4.09 | 0.0% | 0 of 92 | 47 |
| Jul to Sep 2025 | 3.58 | 0.61 | 3.74 | 3.18 | 0.0% | 0 of 92 | 45 |
| Apr to Jun 2025 | 3.71 | 0.63 | 3.88 | 3.28 | 0.0% | 0 of 91 | 43 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Ohio, all employers | |||
| CNAs (nursing assistants) | $18.76 | $17.93 to $21.44 | 63,280 |
| LPNs and LVNs | $29.78 | $27.34 to $31.68 | 39,900 |
| Registered nurses | $39.67 | $38.08 to $47.61 | 143,730 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 0.0 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.6 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.8 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 0.0 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.5 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 10.6 | 8.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 27.0 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 5.1 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.7 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.3 | 1.8 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Otterbein Portage Valley's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (52.8% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
52.8% this home
No different from the national rate
US median of homes 51.5% · Ohio: 147 better, 20 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 124 eligible stays.
9.8% this home
No different from the national rate
US median of homes 10.7% · Ohio: 3 better, 7 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 136 eligible stays.
5.7% this home
No different from the national rate
US median of homes 7.1% · Ohio: 1 better, 4 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 74 eligible stays.
66.7% this home
Median of homes: Ohio55.6% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 54 residents counted.
0.0% this home
Median of homes: Ohio0.0% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 68 residents counted.
4.3% this home
Median of homes: Ohio1.4% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 68 residents counted.
100.0% this home
Median of homes: Ohio100.0% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 44 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: OTTERBEIN PORTAGE VALLEY INC. CMS links this home to Otterbein Seniorlife, a group of 20 nursing homes averaging 3.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Otterbein Lsc, LLC | 5% or greater direct ownership interest | Organization | 100% | 01/01/2016 |
| Otterbein Home | 5% or greater indirect ownership interest | Organization | 100% | 12/01/2021 |
| Barbee, Daniel | Managing control - governing body | Individual | 12/01/2021 | |
| Benedict, Judy | Managing control - governing body | Individual | 01/01/2024 | |
| Bowlus, Marilyn | Managing control - governing body | Individual | 01/01/2014 | |
| Godfrey, Mike | Managing control - governing body | Individual | 01/01/2024 | |
| Hinds, Norris | Managing control - governing body | Individual | 04/01/2021 | |
| Kyllo, Thomas | Managing control - governing body | Individual | 01/01/2015 | |
| Loar, Tara | Managing control - governing body | Individual | 01/01/2025 | |
| McKibbin, Katie | Managing control - governing body | Individual | 01/01/2023 | |
| Powell, Angie | Corporate director | Individual | 11/24/2014 | |
| Stephenson, John | Corporate director | Individual | 08/09/1982 | |
| Green, James | Corporate officer | Individual | 11/21/2005 | |
| Hawkins, Rita | Corporate officer | Individual | 01/16/2006 | |
| Miller, Jason | Corporate officer | Individual | 08/04/2014 | |
| Wilson, Jill | Corporate officer | Individual | 05/01/2009 | |
| Functional Pathways of Tennessee LLC | Operational/managerial control | Organization | 12/01/2018 | |
| Otterbein Home | Operational/managerial control | Organization | 12/01/2021 | |
| App, Lynn | Operational/managerial control | Individual | 12/01/2021 | |
| Bartlett, Victoria | Operational/managerial control | Individual | 12/01/2021 | |
| Bayliff, Becky | Operational/managerial control | Individual | 12/01/2021 | |
| Brownson, William | Operational/managerial control | Individual | 12/01/2021 | |
| Burke, Daniel | Operational/managerial control | Individual | 12/01/2021 | |
| Coleman, Robert | Operational/managerial control | Individual | 12/01/2021 | |
| Fraley, Ralph | Operational/managerial control | Individual | 12/01/2021 | |
| Glosser, Heidi | Operational/managerial control | Individual | 12/01/2021 | |
| Green, James | Operational/managerial control | Individual | 12/01/2021 | |
| Hazelbaker, Tomas | Operational/managerial control | Individual | 12/01/2021 | |
| Kirkendall, Jessica | Operational/managerial control | Individual | 01/03/2023 | |
| Pierce, John | Operational/managerial control | Individual | 12/01/2021 | |
| Vonderhaar, Steve | Operational/managerial control | Individual | 12/01/2021 | |
| Baker, Steve | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/04/2025 | |
| Galbut, Abraham | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/04/2025 | |
| Galbut, Daniel | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/06/2025 | |
| Galbut, David | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/04/2025 | |
| Galbut, Eric | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/06/2025 | |
| Galbut, Robert | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/04/2025 | |
| Paritzky, Jonathan | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/04/2025 | |
| Rombro, David | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/04/2025 | |
| Zisek, Todd | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/04/2025 | |
| Barbee, Daniel | Trustee of the SNF | Individual | 12/01/2021 | |
| Benedict, Judy | Trustee of the SNF | Individual | 01/01/2024 | |
| Bowlus, Marilyn | Trustee of the SNF | Individual | 01/01/2014 | |
| Godfrey, Mike | Trustee of the SNF | Individual | 01/01/2024 | |
| Hinds, Norris | Trustee of the SNF | Individual | 04/01/2021 | |
| Kyllo, Thomas | Trustee of the SNF | Individual | 01/01/2015 | |
| Loar, Tara | Trustee of the SNF | Individual | 01/01/2025 | |
| McKibbin, Katie | Trustee of the SNF | Individual | 01/01/2023 | |
| Functional Pathways of Tennessee LLC | Adp of the SNF | Organization | 04/04/2025 | |
| Otterbein Home | Adp of the SNF | Organization | 12/01/2021 | |
| Polaris Pharmacy Services of Ohio LLC | Adp of the SNF | Organization | 12/01/2018 | |
| Kirkendall, Jessica | Adp of the SNF | Individual | 01/03/2023 | |
| Pierce, John | Adp of the SNF | Individual | 12/01/2021 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
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