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Pleasant Valley Nursing and Rehab Center

8 Peabody Road, Derry, NH 03038 · Rockingham County · (603) 434-1566

112 certified beds, about 92 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1990

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 305039 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on January 14, 2026, inspectors cited 3 health deficiencies (the New Hampshire average is 4, the national average 9.2).

None of its 16 health citations since December 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.47 hours per resident per day, against 3.90 across New Hampshire and 3.86 nationally. Registered nurses accounted for 1.11 of those hours.

43.2% of nursing staff left within the year CMS measured (New Hampshire average 44.1%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 16 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
11D
4E
0F
Potential for minimal harm
0A
1B
0C
January 14, 2026Standard inspection · 3 citations
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 10, 2026
    Inspectors wroteBased on interview and record review, it was determined that the facility failed to implement a comprehensive care plan for 1 of 3 residents reviewed for accidents in a final sample of 18 residents (Resident identifier is #26).
  2. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 10, 2026
    Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to ensure that expired medications were not administered for 1 medication in a total of 30 medication administrations observed. (Resident identifier is #89.)
  3. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 10, 2026
    Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to ensure medications were appropriately labeled on 3 of 3 medication carts observed and 1 of 2 medication rooms observed. (Resident identifiers are #24, #50, #7, #35, #42, and #54.)
November 21, 2024Standard inspection · 1 citation
  1. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 30, 2024
    Inspectors wroteBased on observation, interview, and policy review, it was determined that the facility failed to follow the facility's infection control policies and procedure for hand hygiene, linen handling, and enhanced barrier precautions. Findings Include: Observation on 11/19/24 at 10:33 a.m. of the Skilled Medical Unit (SMU) revealed a pile of soiled bed linens on the floor beside the bed where two Licensed Nursing Assistants (LNAs) were providing care. Interview on 11/19/24 at 10:35 a.m. with Staff F (Director of Nursing) confirmed that the linens were soiled and revealed they should have been put in a plastic bag for transport and not put on the floor. Observation on 11/20/24 at 11:48 a.m. of the SMU meal service revealed Staff G (LNA) exited a resident's room carrying a full clear trash bag. Staff G was not wearing gloves. Staff G disposed of the trash bag in the soiled utility room. [...]
December 1, 2023Standard inspection · 12 citations
  1. E
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 21, 2023
    Inspectors wroteBased on observation, interview, and record review it was determined that the facility failed to ensure that licensed nursing staff had the competencies and skills necessary to care for residents with a Gastrostomy Tube (G-tube) for 4 of 4 contracted licensed staff reviewed for staffing (Staff Identifiers are E, I, J, and K).
  2. E
    Observe each nurse aide's job performance and give regular training.
    F730 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 23, 2024
    Inspectors wroteBased on interview and record review, it was determined that the facility failed to provide documentation of performance reviews and regular in-service education for 2 of 2 Licensed Nursing Assistants (LNAs) reviewed for staffing (Staff Identifiers are Q and R).
  3. E
    Have a plan that describes the process for conducting QAPI and QAA activities.
    F865 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 28, 2023
    Inspectors wroteBased on interview and record review, it was determined that the facility failed to implement and monitor corrective actions for identified gaps in systems.
  4. E
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 27, 2023
    Inspectors wroteBased on interview and record review it was determined that the facility failed to ensure a resident was offered and/or provided education on the risks and benefits of the Pneumococcal or Influenza vaccination for 3 of 5 residents reviewed for vaccinations (Resident Identifiers are #49, #85, and #91).
  5. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 21, 2023
    Inspectors wroteBased on record review, and interview it was determined that the facility failed to inform the resident's activated durable power of attorney for healthcare (DPOA-H) of a change in medication for 1 of 1 resident reviewed for notification of change in a final sample of 25 residents (Resident identifier is #16).
  6. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 21, 2023
    Inspectors wroteBased on interview, observation, and record review it was determined that the facility failed to follow physician's orders for 2 residents in a final sample of 25 residents (Resident Identifiers are #71 and #91). Finds include: Professional reference: [NAME], [NAME] A., and [NAME]. Fundamentals of Nursing. 7th Edition, St. Louis, Missouri: Mosby Elsevier, 2009. Chapter 23 Legal Implications Page 336-Physicians' Orders The physician is responsible for directing medical treatment. Nurses follow physicians' orders unless they believe the orders are in error or harm clients. Therefore you need to assess all orders, and if you find one to be erroneous or harmful, further clarification from the physician is necessary . [...]
  7. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 21, 2023
    Inspectors wroteBased on observations, interviews, and record review, it failed to establish policies for Oxygen (O2) services to include cleaning of O2 equipment for 2 of 2 residents reviewed for respiratory care in a final survey sample of 25 residents (Resident Identifiers are # 41 and #87). Finds include: Resident #41 Observation on 11/28/23 at 9:30 a.m. revealed that there was an O2 concentrator next to Resident #41's bed with a nasal cannula attached to it. The O2 tubing had no marking indicating the date the tubing was put into use. O2 was in use at this time by Resident #41 and the tubing was clear and appeared clean and not soiled. Observation on 11/29/23 at 12:16 p.m. revealed Resident #41's O2 tubing with no date for initiation of tubing. O2 was in use at this time by Resident #41. Review on 11/29/23 at approximately 12:45 p.m. [...]
  8. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 21, 2023
    Inspectors wroteBased on record review, interview, and observation, it was determined that the facility failed to limit psychotropic medication to 14 days for 1 of 5 residents reviewed for unnecessary medications in a final sample of 25 residents (Resident Identifier is #77).
  9. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 21, 2023
    Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to label medication with open expiration dates when applicable in 1 of 3 medication carts reviewed (Resident Identifiers are #20 and #56).
  10. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 21, 2023
    Inspectors wroteBased on observation and interview, it was determined that the facility failed to store food in accordance with professional standards for food service safety in 1 of 3 kitchenettes reviewed.
  11. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 22, 2023
    Inspectors wroteBased on record review, observation, interview, and policy review it was determined that the facility failed to follow Center For Disease Control (CDC) guidance for Transmission Based Precautions (TBP) for 1 of 8 residents reviewed for infection control (Resident Identifier is#9). Findings Include: Resident #9 Review on 11/30/23 of Resident #9's medical record revealed they were positive for COVID-19 since 11/23/23 and on TBPs. Observation on 11/30/23 at approximately 10:20 a.m. of Resident #9's room revealed Staff E (LPN) entered Resident #9's room without donning gloves, gown, and eye protection. Interview on 11/30/23 at approximately 10:25 a.m. with Resident #9 revealed that staff sometimes don gloves, gowns, and eye protection when entering the room, but not always while on precaution. Interview on 11/30/23 at approximately 10:30 a.m. [...]
  12. B
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) December 21, 2023
    Inspectors wroteBased on record review and interview, it was determined the facility failed to develop a comprehensive care plan which included a resident's need for Oxygen (O2) for 2 of 2 residents reviewed for O2 use in a final sample of 25 residents (Residents Identifiers are #41 and #87).

Fire safety inspections

7 fire safety citations on file: 2 on January 14, 2026, 2 on November 21, 2024, 3 on December 1, 2023.

Every fire safety citation7 citations
  1. D
    Have properly installed hallway dispensers for alcohol-based hand rub.
    K 325 · January 14, 2026 · Corrected (the home has a date of correction)
  2. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · January 14, 2026 · Corrected (the home has a date of correction)
  3. D
    Provide properly protected cooking facilities.
    K 324 · November 21, 2024 · Corrected (the home has a date of correction)
  4. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · November 21, 2024 · Corrected (the home has a date of correction)
  5. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · December 1, 2023 · Corrected (the home has a date of correction)
  6. D
    Have proper medical gas storage and administration areas.
    K 923 · December 1, 2023 · Corrected (the home has a date of correction)
  7. C
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · December 1, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNew HampshireUnited States
All nursing staff (RN, LPN and aides)3.473.903.86
Registered nurses1.110.780.69
All nursing staff on weekends2.963.473.42
Nurse aides1.74
Licensed practical nurses0.63
Nursing staff turnover (share who left in a year)43.2%44.1%45.8%
Registered nurse turnover33.3%40.9%42.9%
Administrators who left0

CMS expects 3.53 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.68 on weekdays and 2.96 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.41 in April to June 2025 to 3.47 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.471.113.682.96 1.9%0 of 9092
Oct to Dec 20253.380.983.552.94 0.0%0 of 9293
Jul to Sep 20253.240.993.432.75 0.0%0 of 9299
Apr to Jun 20253.411.043.573.01 0.0%0 of 9194
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
New Hampshire, Jan to Mar 20263.850.744.013.4513.1%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNew HampshireUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
11.022.713.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.81.10.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.42.11.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.14.43.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.91.31.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
14.317.514.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.34.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
20.117.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
26.822.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
14.813.412.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.71.61.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.31.91.8

Owners and operators

Legal business name: PLEASANT VALLEY OPCO LLC.

NameRoleTypeShareSince
Pleasant Valley Jv Holdco LLC5% or greater direct ownership interestOrganization100%11/01/2024
Ac Healthcare LLCIndirect ownership interestOrganization11/01/2024
Dc Healthcare LLCIndirect ownership interestOrganization11/01/2024
Dc II Irrevocable TrustIndirect ownership interestOrganization11/01/2024
Mad Family Holdings LLCIndirect ownership interestOrganization11/01/2024
Mec Healthcare Irrevocable TrustIndirect ownership interestOrganization11/01/2024
Mec Healthcare LLCIndirect ownership interestOrganization11/01/2024
Nat Pleasant Valley LLCIndirect ownership interestOrganization11/01/2024
Parcon Pleasant Valley LLCIndirect ownership interestOrganization11/01/2024
Sj Healthcare LLCIndirect ownership interestOrganization11/01/2024
Sk Healthcare LLCIndirect ownership interestOrganization11/01/2024
Jacobs, SholomIndirect ownership interestIndividual11/01/2024
Stevenson, SeanIndirect ownership interestIndividual11/01/2024
Mad Family Holdings LLCOperational/managerial controlOrganization11/01/2024
Nat Pleasant Valley LLCOperational/managerial controlOrganization11/01/2024
Pleasant Valley Jv Holdco LLCOperational/managerial controlOrganization11/01/2024
Linehan, MeghanOperational/managerial controlIndividual11/01/2024
Stevenson, SeanOperational/managerial controlIndividual11/01/2024
Wheeler, JohnOperational/managerial controlIndividual11/01/2024
Mad Family Holdings LLCAdp of the SNFOrganization07/08/2025
Nat Pleasant Valley LLCAdp of the SNFOrganization07/08/2025
Pleasant Valley Jv Holdco LLCAdp of the SNFOrganization07/08/2025
Linehan, MeghanAdp of the SNFIndividual11/01/2024
Stevenson, SeanAdp of the SNFIndividual11/01/2024
Wheeler, JohnAdp of the SNFIndividual11/01/2024

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on January 14, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on January 14, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on November 21, 2024: "Provide and implement an infection prevention and control program."
  4. How many nurses and aides work each shift, nights and weekends included?Inspectors cited 2 problems in this area, most recently on December 1, 2023: "Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.96 hours per resident per day, below the New Hampshire average of 3.47.

Other nursing homes nearby

Common questions

What is Pleasant Valley Nursing and Rehab Center's Medicare star rating?
CMS rates Pleasant Valley Nursing and Rehab Center 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Pleasant Valley Nursing and Rehab Center get at its last inspection?
3 health deficiencies at the standard inspection on January 14, 2026. The New Hampshire average is 4.
Has Pleasant Valley Nursing and Rehab Center been fined?
CMS lists no fines in the last three years.
Does Pleasant Valley Nursing and Rehab Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Pleasant Valley Nursing and Rehab Center?
CMS lists 25 owners and managers. Legal business name: PLEASANT VALLEY OPCO LLC.

Sources

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