Home / Mississippi / Pontotoc
Pontotoc Health & Rehab Center
278 West Eighth Street, Pontotoc, MS 38863 · Pontotoc County · (662) 489-6411
60 certified beds, about 50 residents a day · For profit - Corporation · Medicare and Medicaid since 2001
CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
4 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 255270 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 3, 2025, inspectors cited 3 health deficiencies (the Mississippi average is 6.8, the national average 9.2).
None of its 8 health citations since June 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.13 hours per resident per day, against 4.18 across Mississippi and 3.86 nationally. Registered nurses accounted for 0.42 of those hours.
34.6% of nursing staff left within the year CMS measured (Mississippi average 45.7%).
CMS links it to Advanced Health Care Management, an affiliated group of 6 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
106/23
407/24
312/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
8D
0E
0F
Potential for minimal harm
0A
0B
0C
December 3, 2025Standard inspection · 3 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, staff interviews, facility policy review, and record review, the facility failed to implement the Activities of Daily Living (ADL) care plan for one (1) of 45 residents observed. (Resident #22) Findings Include: Review of facility policy titled, Comprehensive Plan of Care with revision date 2/17/25, revealed, It is the policy of this facility to .implement a comprehensive person-centered care plan for each resident .that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs and ALL services that are identified in the resident's comprehensive assessment and meet professional standards of quality . [...]
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, staff interviews, record review and facility policy review the facility failed to provide Activities of Daily Living (ADL) care to maintain personal hygiene for one (1) of 45 residents observed. (Resident #22) Findings Include: Review of facility policy titled, Activities of Daily Living (ADL) with revision date 9/15/2022, revealed, .Care and services will be provided for the following activities of daily living: 1. Bathing, dressing, grooming, and oral care .A resident who is unable to carry out activities of daily living will receive the necessary services to maintain good nutrition, grooming, and personal and oral hygiene . [...]
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, resident and staff interview, record review and facility policy review the facility failed to ensure that a urinary catheter and urinary leg bag were secured correctly and maintained below the level of the bladder, resulting in the potential for backflow of urine, catheter dislodgement, and compromised urinary drainage for one (1) of two (2) residents reviewed with an indwelling catheter (Resident #9). Findings Include:Review of the facility policy titled Bladder and Bowel Habits, Urinary Incontinence and Catheter Care. with a revision date of 9/15/2022 revealed under Catheter Care; Catheter care shall follow these guidelines: The catheter bag must be kept in a patent position (below the level of the bladder). [...]
July 25, 2024Standard inspection · 4 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, staff interview, record review and facility policy review the facility failed to implement a care plan regarding a resident needing assistance with Activities of Daily Living (ADL) for one (1) of 17 care plans reviewed. Resident #41 Findings Include Review of the facility policy titled, Comprehensive Plan of Care with a revision date of 10/10/22 revealed Policy: It is the policy of this facility to develop and implement a comprehensive person-centered care plan for each resident, consistent with resident rights, that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the resident's comprehensive assessment . Record review of the Care Plan Detail for Resident #41 revealed Focus: [...]
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, staff interview, record review and facility policy review, the facility failed to administer a medication according to the physician orders for one (1) of 31 medication administration opportunities. Resident #23 Findings Include: Review of the facility policy titled, Medication Administration with a revision date of 6/8/23 revealed Policy .Medications are administered by licensed nurses, or other staff who are legally authorized to do so in this state, as ordered by the physician and in accordance with professional standards of practice, in a manner to prevent contamination or infection . An observation and interview on 7/24/24 at 8:15 AM, revealed Licensed Practical Nurse (LPN) #1 allowed Resident #23 to self administer an inhaler with no instructions to rinse and spit afterwards according to physician orders. LPN #1 stated, Well I messed that up. [...]
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, staff interview, record review and facility policy review, the facility failed to remove facial hair on a resident requiring assistance with Activities of Daily Living (ADL) for one (1) of 17 residents sampled. Resident #41 Findings Include: Record review of the facility policy titled, Activities of Daily Living (ADL) with a revision date of 9/15/22 revealed . Policy Explanation and Compliance Guidelines .3. A resident who is unable to carry out activities of daily living will receive the necessary services to maintain good nutrition, grooming, and personal and oral hygiene . During an observation on 07/23/24 at 10:28 AM, revealed Resident #41 sitting up in her wheelchair with 6-8 white hairs on both sides of her chin that were approximately 1/8- 1/4 inch long. [...]
- D Provide activities to meet all resident's needs.
Inspectors wroteBased on resident and staff interviews, record review and facility policy review, the facility failed to provide weekend activities for three (3) of eight (8) residents reviewed in the resident council meeting. Resident # 7, Resident #29, and Resident #40.
June 8, 2023Standard inspection · 1 citation
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, staff interviews, record review and facility policy review the facility failed to prevent the possible spread of infection during medication pass for two (2) of 35 medication administrations observed (Resident #18 and Resident #21) and by not storing a nebulizer mask properly when not in use for one (1) of five (5) residents reviewed for respiratory care (Resident #16). Findings Include: Review of the facility policy titled, Infection Prevention and Control with a revision date of 5/12/23 revealed, Policy .This facility has established and maintains an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections as per accepted national standards and guidelines. [...]
Fire safety inspections
1 fire safety citation on file: 1 on July 25, 2024.
Every fire safety citation1 citation
- F Have a battery powered remote alarm panel in a location accessible by operating personnel.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Mississippi | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.13 | 4.18 | 3.86 |
| Registered nurses | 0.42 | 0.64 | 0.69 |
| All nursing staff on weekends | 3.34 | 3.50 | 3.42 |
| Nurse aides | 2.24 | ||
| Licensed practical nurses | 1.46 | ||
| Nursing staff turnover (share who left in a year) | 34.6% | 45.7% | 45.8% |
| Registered nurse turnover | 57.1% | 38.5% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.33 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.45 on weekdays and 3.34 on weekends, 25% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.11 in April to June 2025 to 4.13 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.13 | 0.42 | 4.45 | 3.34 | 0.0% | 0 of 90 | 50 |
| Oct to Dec 2025 | 4.32 | 0.43 | 4.66 | 3.48 | 0.2% | 0 of 92 | 47 |
| Jul to Sep 2025 | 4.35 | 0.58 | 4.71 | 3.44 | 0.1% | 0 of 92 | 48 |
| Apr to Jun 2025 | 4.11 | 0.47 | 4.39 | 3.39 | 0.0% | 0 of 91 | 50 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Mississippi, Jan to Mar 2026 | 4.09 | 0.60 | 4.35 | 3.44 | 6.2% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Mississippi | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 17.6 | 20.5 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.6 | 1.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.3 | 2.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.5 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 2.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 21.2 | 19.6 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.3 | 6.3 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 8.2 | 21.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 17.9 | 27.7 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 8.9 | 15.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.1 | 2.4 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.9 | 2.9 | 1.8 |
Owners and operators
Legal business name: PONTOTOC LTC, INC. CMS links this home to Advanced Health Care Management, a group of 6 nursing homes averaging 3.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Advanced Healthcare Management, Inc | 5% or greater direct ownership interest | Organization | 100% | 09/03/2003 |
| Hubbard, Gene | 5% or greater indirect ownership interest | Individual | 50% | 09/03/2003 |
| Griffin, Troy | W-2 managing employee | Individual | 09/03/2003 | |
| Hubbard, Gene | W-2 managing employee | Individual | 01/01/2004 | |
| Griffin, Troy | Corporate officer | Individual | 09/03/2003 | |
| Hubbard, Gene | Corporate officer | Individual | 09/03/2003 | |
| Stephens, Donna | Operational/managerial control | Individual | 08/07/2002 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on December 3, 2025: "Provide care and assistance to perform activities of daily living for any resident who is unable."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on December 3, 2025: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on June 8, 2023: "Provide and implement an infection prevention and control program."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.34 hours per resident per day, below the Mississippi average of 3.50.
Other nursing homes nearby
- Pontotoc Nursing Home Pontotoc, 1 mi · 5 of 5 stars · 8 citations
- Sunshine Health Care, Inc Pontotoc, 3 mi · 5 of 5 stars · 5 citations
- Cedars Health Center Tupelo, 14.7 mi · 3 of 5 stars · 17 citations
- Union Co Health and Rehab Center, Inc New Albany, 17.1 mi · 5 of 5 stars · 8 citations
- New Albany Health & Rehab Center New Albany, 19 mi · 1 of 5 stars · 21 citations
- Tupelo Community Care Center Tupelo, 19.3 mi · 1 of 5 stars · 33 citations
- Diversicare of Tupelo Tupelo, 19.5 mi · 2 of 5 stars · 48 citations
- Shearer-Richardson Memorial Nursing Home Okolona, 21.7 mi · 3 of 5 stars · 18 citations
Mississippi contacts for a concern about a nursing home
These are the official offices in Mississippi. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Mississippi State Department of Health, Health Facilities Licensure and Certification, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Mississippi Long-Term Care Ombudsman Program, MDHS Division of Aging and Adult Services, 1-888-844-0041. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: MSDH Nursing Home Search, where Mississippi publishes its own records on licensed homes.
Common questions
- What is Pontotoc Health & Rehab Center's Medicare star rating?
- CMS rates Pontotoc Health & Rehab Center 5 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Pontotoc Health & Rehab Center get at its last inspection?
- 3 health deficiencies at the standard inspection on December 3, 2025. The Mississippi average is 6.8.
- Has Pontotoc Health & Rehab Center been fined?
- CMS lists no fines in the last three years.
- Does Pontotoc Health & Rehab Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Pontotoc Health & Rehab Center?
- CMS lists 7 owners and managers, and links the home to Advanced Health Care Management. Legal business name: PONTOTOC LTC, INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.