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Richland Nursing & Rehab

900 East Scott Street, Olney, IL 62450 · Richland County · (618) 395-1000

157 certified beds, about 75 residents a day · For profit - Corporation · Medicare and Medicaid since 1970

CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
1 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 145135 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on April 21, 2026, inspectors cited 17 health deficiencies (the Illinois average is 12.6, the national average 9.2).

Of 57 health citations since January 2024, 13 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).

CMS lists 10 fines totaling $380,275 in the last three years; the largest was $98,982, and the latest is dated April 21, 2026.

Nurses and nurse aides worked 2.85 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 0.39 of those hours.

64.3% of nursing staff left within the year CMS measured (Illinois average 44.5%).

CMS links it to Helia Healthcare, an affiliated group of 13 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 57 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
2J
0K
0L
Actual harm
11G
0H
0I
Potential for more than minimal harm
24D
11E
9F
Potential for minimal harm
0A
0B
0C
May 12, 2026Complaint inspection · 2 citations
  1. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 20, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed implement PROM (Passive Range of Motion) exercises per COTA (Certified Occupational Therapy Assistant) recommendations for 1 of 3 (R1) residents reviewed for range of motion in the sample of 4.
  2. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 20, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide urinary catheter care according to professional standards of practice to prevent a Urinary Tract Infection for 1 of 3 residents (R1) reviewed for catheter care in a sample of 4.
April 21, 2026Standard inspection · 17 citations
  1. G
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · Actual harm, isolated · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure that residents were free from medication errors for 2 (R6, R63) of 13 residents reviewed for medication errors in the sample of 51. This failure resulted in R63, after receiving monthly doses of injectable atypical antipsychotic on 1/31/26 and 2/5/26, experiencing extrapyramidal symptoms and sedation. These symptoms resulted in R63 being sent to the local ER (Emergency Room) and poison control being contacted.
  2. F
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on interview and record review, the facility failed to provide adequate CNA (Certified Nursing Assistants) staff to meet residents needs. This has the ability to affect all 76 residents living at the facility. Facility Grievance/Concern documents documented the following:On 10/15/26: No one answered call light from 2am or maybe 3am until 6am. On 12/23/26: Call lights not being answered timely. On 1/19/26: Had to wait 45 minutes with light on to get put on the toilet. Then had to wait 45 minutes to get off the toilet. On 04/14/2026 at 12:16 PM, R25 was alert and oriented. R25 stated when there is only one CNA (Certified Nursing Assistant) working, there have been times she has been left on the toilet over an hour. R25's Face Sheet documented an admission Date of 2/15/24. On 04/14/2026 at 2:20 PM, R14 was alert and oriented. [...]
  3. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on observation, interview and record review the facility failed to establish and maintain infection prevention and control practices. This has the potential to affect all 76 residents living in the facility. The Findings Include: 1. R35's face sheet documents an admission date to the facility of 02/27/2026. The diagnoses listed include spinal stenosis, type 2 diabetes mellitus, generalized anxiety disorder, bipolar disorder, atherosclerotic heart disease if coronary artery, seizures, chronic diastolic heart failure, acute kidney failure, chronic obstructive pulmonary disease, and gastro -esophageal reflux disease. R35's care plan with a start date of 03/10/2026 documents a focus area of resident is frequently incontinent of bowel and bladder. Interventions listed include provide incontinent care as needed and toilet as scheduled and as needed. On 04/14/2026 at 12:10 P.M. [...]
  4. F
    Implement a program that monitors antibiotic use.
    F881 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 4, 2026
    Inspectors wroteBased on interview and record review the facility failed to establish an antibiotic stewardship program that includes protocols to ensure appropriate antibiotic use, and systems to monitor antibiotic outcomes. This failure has the potential to affect all 76 residents who reside at the facility. The Findings IncludeOn 04/16/2026 an infection control log was presented by V2 (Director of Nursing). The log contained a floor plan for the months of January 2026 - April 2026 that were color coated to differentiate between the different types of infections that residents were experiencing. The log contained a monthly summary of antibiotics that were utilized for the months of January 2026 - April 2026. That log had a print date of 04/16/2026 at 12:48 P.M. [...]
  5. F
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    F882 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 30, 2026
    Inspectors wroteBased on observation, interview, and record review the facility failed to employ an Infection Preventionist who remains on site. This failure has the potential to affect all 76 residents who reside at the facility. The Findings IncludeOn 04/17/2026 at 11:23 A.M. V7 (Regional Nurse) stated she is responsible for the role of infection preventionist until V2 completes the course. V7 stated she is not sure how often she is actually at the facility. V7 stated she logs in remotely and reviews infections for the facility. On 04/17/2026 at 12:10 P.M. V2 (Director of Nursing) stated she has not completed the course, but she will be taking it to be the infection preventionist for the facility. On 04/17/2026 at 12:23 P.M. V1 (Administrator) stated V26 (Former Employee) was the infection preventionist for the facility. V1 stated that V26 quit without notice. [...]
  6. E
    Assure that each resident’s assessment is updated at least once every 3 months.
    F638 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure quarterly assessments were completed within the required time frames for 7 (R2, R20, R48, R57, R68, R72, and R81) of 7 residents reviewed for quarterly MDS (Minimum Data Set) assessments in the sample of 51. The Findings Include:1. R2's face sheet documents R2 has an admission date to the facility of 11/22/2023. Diagnoses listed include retention of urine, unspecified dementia, major depressive disorder, unilateral primary osteoarthritis, anemia, obstructive sleep apnea, anxiety disorder, and hypothyroidism. On 04/15/2026 at 12:33 P.M. V7 (Regional Nurse) stated R2's quarterly MDS with an ARD (Assessment Reference Date) of 03/12/2026 has not been completed yet.2. R20's face sheet documents R20 has an admission date to the facility of 11/06/2019. [...]
  7. E
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on interview and record review the facility failed to complete timely quarterly MDS (Minimum Data Set) for 4 (R8, R13, R51, and R56) of 4 residents reviewed for quarterly MDS assessments completed timely in the sample 51. The Findings Include:1. R8's face sheet documents an admission date to the facility of 10/01/2025. The diagnoses listed include metabolic encephalopathy, acute kidney failure, dementia, type 2 diabetes mellitus, anxiety disorder, essential hypertension, hyperlipidemia, gastro esophageal reflux disease, and mood disorder. A final validation report dated 04/14/2026, provided by V1 (Administrator) documents that R8's quarterly MDS (Minimum Data Set) was submitted on 4/14/26 and had a target/ due date of 03/03/2026. The same document had a warning message of assessment completed late: more than 14 days after the assessment reference date.2. [...]
  8. E
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 11, 2026
    Inspectors wroteBased on observation and interview the facility failed to ensure that residents were offered activities who chose to stay in their room for 4 of 4 residents (R22, R64, R66 and R80) reviewed for activities in a sample of 51. The Findings Include:1. R64's face sheet documents an admission date of 1/11/24 and includes the following diagnosis: chronic respiratory failure, major depression disorder, heart failure, anxiety, and morbid obesity. On 4/14/26 at 11:00 AM, R64 who is alert and oriented to person, place and time stated that she has not gotten any activities given to her since she can remember. R64 stated that due to her being bed bound she chooses to spend her time in her room rather than being transferred to a chair and out to the dining room for activities and meals. [...]
  9. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on observation, interview and record review the facility failed to provide an environment free of hazards, implement appropriate interventions for falls, and provide a safe transfer with a mechanical lift for 4 (R2, R12, R22, and R81) of 4 residents reviewed for accidents in a sample of 51.
  10. E
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    F806 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 11, 2026
    Inspectors wroteBased on observation, interview and record review the facility failed to offer residents food alternatives per personal preferences for 4 of 4 residents (R22, R64, R66, and R80) reviewed for meal alternatives in a sample of 51. The Findings Include:1. R80's face sheet documents an admission date of 2/20/2023. R80's April Physician's Order sheet documents R80 has a regular diet ordered. On 4/14/26 at 12:00 PM, R80 was observed in his room with his lunch tray on his bedside table. R80 who was alert to person, place and time, stated that he will not eat the carrots because they serve them too often. R80 stated that he ate the baked pasta but threw out the rock-hard garlic bread that was in his trash can next to his recliner. R80 stated he never gets to make food choices prior to his meal; he just finds out what is being served when it is delivered. [...]
  11. E
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 4, 2026
    Inspectors wroteBased on observation, interview and record review the facility failed to provide Pneumococcal Immunizations for 4 (R18, R47, R62, and R64) of 9 residents reviewed for Immunizations in the sample of 51. The Findings Include1. R18's face sheet documents R18's date of birth as 10/22/1944 (over [AGE] years of age) and an admission date to the facility of 07/31/2019. The diagnoses listed include polyosteoarthritis, unspecified dementia, psychotic disorder with delusions, major depressive disorder, anxiety disorder, hypothyroidism, essential hypertension, and acute upper respiratory infection. R18's I-Care (Illinois Comprehensive Automated Immunization Registry Exchange) documented that R18 has not had any pneumonia vaccines. R18's vaccine consent release only dated year 2026, documented R18 agreed to the Pneumococcal vaccination. [...]
  12. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 6, 2026
    Inspectors wroteBased on interview and record review the facility failed to sign and complete an IDPH (Illinois Department of Public Health) Uniform Practitioner Order for Life Sustaining Treatment (POLST) form for 1 (R87) of 1 residents reviewed for Advanced Directives in the sample of 51.
  13. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 8, 2026
    Inspectors wroteBased on observation, interview and record review the facility failed to provide a clean homelike environment for 2 of 2 (R8 and R62) residents reviewed for cleanliness in a sample of 51. The Findings Include: 1. R8's admission Record documented an admission date of 6/03/2004 and included diagnoses of hemiplegia and hemiparesis following cerebral infarction affecting right dominant side. R8's Minimum Data Set (MDS) dated [DATE] documented a Brief Interview for Mental Status (BIMS) score of 99, which indicates severe cognitive impairment. Under section GG0120. Mobility Devices documented R6 used a wheelchair for mobility. R8's Care Plan documented a focus area of difficulty with communicating needs due to unclear speech and difficulty finding words to complete thoughts with interventions that included observing closely and anticipating needs as needed. [...]
  14. D
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    F628 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 8, 2026
    Inspectors wroteBased on interview and record review the facility failed to notify the resident or the resident's representative of the transfer/discharge/bed hold in writing for 3 (R2, R6, and R7) of 3 residents reviewed for discharge notification/bed hold in the sample of 51. The Findings Include: 1. R6's admission Record documented an admission date of 10/01/2025 and included diagnoses of metabolic encephalopathy, acute kidney failure, unspecified, unspecified dementia, unspecified severity, with other behavioral disturbance, type 2 diabetes mellitus without complications, anxiety disorder, unspecified, depression, unspecified, mood disorder due to known physiological condition with major depressive-like episode. R6's Progress Note by V12 (LPN/Licensed Practical Nurse) dated 4/1/2026 at 12:40 PM documented resident returned from the local emergency by ambulance at 12:30 PM. [...]
  15. D
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    F636 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on interview and record review the facility failed to complete a comprehensive assessment annually and submit it timely for 1 (R73) of 1 resident reviewed for comprehensive assessments in the sample of 51. The Findings Include:R73's face sheet documents an admission date to the facility of 03/03/2025. The diagnoses listed include Alzheimer's disease, unspecified dementia, chronic kidney disease stage 4, paroxysmal atrial fibrillation, unspecified systolic heart failure, and essential hypertension. A final validation report dated 04/14/2026, provided by V1 (administrator) documents that R73's annual MDS (Minimum Data Set) had a target/ due date of 03/04/2026 and was not completed until 4/14/26. The same document had a warning message of assessment completed late: more than 14 days after the assessment reference date. On 04/15/2026 at 12:33 P.M. [...]
  16. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 11, 2026
    Inspectors wroteBased on record review and interview, the facility failed to refer a resident for a PASARR (Preadmission Screening and Resident Review) screening following the addition of a diagnosis of Schizoaffective Disorder for one resident (R28) of two residents reviewed for PASARR screening in the sample of 51.
  17. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on observation, interview and record review the facility failed to follow physician orders for dating/labeling when changing oxygen tubing and humidifier bottles for 3 of 3 (R64, R66 and R80) residents reviewed for oxygen tubing in a sample 51. The Findings Include: 1. R66's face sheet documents an admission date of 2/6/19. This same document includes the following diagnosis: chronic obstructive pulmonary disease and centrilobular emphysema. R66's April physician orders include an order to change oxygen tubing and humidifier bottle weekly, initial and date once a day on Saturday. R66's Medication Administration Report (MAR) dated 3/21/26-4/20/26 documents that R66's oxygen tubing was changed every Saturday. On 4/15/26 at 1:30 PM, R66 who was alert to person, place and time stated that he does not know when they change his tubing or how often it happens. [...]
February 24, 2026Complaint inspection · 1 citation
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 7, 2026
    Inspectors wroteBased on interview and record review the facility failed to ensure residents were free from resident to resident physical abuse for 3 (R2, R7 and R8) of 3 residents reviewed for abuse in the sample of 9. This failure resulted in R2 being woken up to R1 having R1's hands over R2's mouth and nose while pushing down and with R2 yelling out she was trying to kill me., R7 being kicked in the leg above the knee by R5 and R8 being hit in the back by R5 a few hours later. A reasonable person being held down and potentially suffocated, kicked and slapped would feel fearful, intimidated, and threatened while residing in their home. Findings Include: 1. [...]
February 10, 2026Complaint inspection · 2 citations
  1. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 20, 2026
    Inspectors wroteBased on interview and record review the facility failed to ensure the physician was notified with a change in condition for 1 of 3 (R1) residents reviewed for physician notification in the sample of 15. Findings Include:R1's Resident Face Sheet with a print date of 2/5/26 documents R1 was admitted to the facility on [DATE] with diagnoses that include dementia, chronic kidney disease, localized swelling, and interstitial pulmonary disease. R1's Minimum Data Set, dated [DATE] documents a Brief Interview for Mental Status of 09, indicating a moderate cognitive deficit. R1's Care Plan documents a Problem area of, I am at risk for impaired nutrition and hydration related to: I am on a regular DIET with a start date if 10/1/25. This Problem area includes the intervention of, Monitor weight and notify provider of significant weight changes .Date Created: [...]
  2. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 22, 2026
    Inspectors wroteBased on interview and record review the facility failed to ensure residents were free of significant medication errors for 1 of 3 (R1) residents reviewed for medication administration in the sample of 15. Findings Include: R1's Resident Face Sheet with a print date of 2/5/26 documents R1 was admitted to the facility on [DATE] with diagnoses that include dementia, chronic kidney disease, localized swelling, and interstitial pulmonary disease. R1's Minimum Data Set, dated [DATE] documents a Brief Interview for Mental Status of 09, indicating a moderate cognitive deficit. R1's Care Plan does not document a Problem area related to medication administration. [...]
November 4, 2025Complaint inspection · 2 citations
  1. J
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    F678 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on interview and record review the facility failed to initiate Cardiopulmonary Resuscitation (CPR) for 1 of 3 (R1) residents reviewed for death in the sample of 13. This failure resulted in facility staff not initiating CPR for R1 when R1 was found unresponsive on [DATE]. R1 was found unresponsive by V7 (Certified Nurse Assistant/CNA) and V8 (CNA). V8 notified V4 (Registered Nurse) that R1 was unresponsive. V8 asked V4 if R1 was a Full Code or DNR (Do Not Resuscitate), and V4 responded she did not know. V4 stated she did not initiate CPR because there was nothing in her chart saying R1 was a Full Code or DNR. R1's progress note dated [DATE] documents R1 was a full code. R1 was pronounced dead at the facility by V4 and V6 (Licensed Practical Nurse). [...]
  2. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on interview and record review, the facility failed to formulate or offer to formulate an Advanced Directive for 1 of 11 residents (R1) reviewed for Advance Directives in the sample of 13. The past non-compliance occurred on [DATE].
October 23, 2025Complaint inspection · 1 citation
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 30, 2025
    Inspectors wroteBased on interview and record review the facility failed to prevent resident to resident abuse for 3 of 6 (R1, R3 and R4) residents reviewed for abuse in a sample of 6. This failure resulted in R3 being bit on the wrist by R4, leaving a bruise, and R4 being grabbed by the shirt and slapped on the face by R3. A reasonable person being bit and slapped would feel fearful, intimidated, and threatened.
September 12, 2025Complaint inspection · 1 citation
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 30, 2025
    Inspectors wroteBased on interview and record review, the facility failed to provide proper resident supervision during ambulation for 1 (R1) of 3 residents reviewed for accidents in the sample of 6. This failure resulted in R1 falling and sustaining a fracture to the right arm and elbow.
May 8, 2025Complaint inspection · 5 citations
  1. G
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 12, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure residents were assisted with activities of daily living (ADL's) and call lights were answered in a timely manner promoting dignity for 3 of 5 (R3, R4, R5, R10 and R13) residents reviewed for dignity in the sample of 26. This failure resulted in R13 asking for assistance to toilet for at least 35 minutes while in the dining room and common area and subsequently having an episode of incontinence. R13 was visibly upset and crying out for help during this 35-minute time frame. This would cause any reasonable person to feel embarrassed and humiliated.
  2. F
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) May 12, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure sufficient staff to monitor and provide timely care for 4 of 7 (R8, R13, R14, and R15) residents, reviewed for staffing in the sample of 26. This failure has the potential to affect all 79 residents currently residing at the facility. Findings Include: The facility Daily Census Report dated 5/5/25 documents there are 79 residents currently residing at the facility. 1. On 5/6/25 from 12:25 PM until 12:58 PM this surveyor conducted continuous observation of the common area/dining room on the Alzheimer's unit. At 12:25 PM, when this surveyor entered this area, R13 was sitting in the dining room in her wheelchair talking with V25 (Patient Aid/PA). R13 asked V25 to take her to the bathroom. V25 responded to R13 that she couldn't but they (Certified Nursing Assistants/CNA's) would take her as soon as they could. [...]
  3. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 12, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to maintain the Dining Room floor in a clean and sanitary condition for 14 of 14 residents (R3, R4, R5, R7, R16, R17, R18, R19, R20, R21, R22, R23, R24, R25) reviewed for a clean homelike environment in a sample of 26.
  4. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 12, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure residents were assisted with activities of daily living (ADL's) in a timely manner for 2 of 5 (R2 and R13) residents reviewed for ADL's in the sample of 26. Findings Include: 1. R13's Resident Face Sheet with a print date of 5/6/25 documents R13 was admitted to the facility on [DATE] with diagnoses that include unspecified dementia, moderate, with anxiety. R13's MDS (Minimum Data Set) dated 2/5/25 documents a BIMS (Brief Interview for Mental Status) score of 01, indicating R13 has a severe cognitive deficit. This same MDS documents R13 is frequently incontinent of urine and bowel and requires substantial/maximal assistance with toileting hygiene and partial/moderate assistance with toilet transfer. [...]
  5. D
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    F744 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 12, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure residents with dementia received the necessary person-centered care and services consistent with the resident's goals and symptomology for 3 of 3 (R13, R14, and R15) residents reviewed for dementia care in the sample of 26. Findings Include: On 5/6/25 from 12:25 PM until 12:58 PM this surveyor conducted continuous observation of the common area/dining room on the Alzheimer's unit. At 12:25 PM, when this surveyor entered this area, R13 was sitting in the dining room in her wheelchair talking with V25 (Patient Aid/PA). R13 asked V25 to take her to the bathroom. V25 responded to R13 that she couldn't but they (Certified Nursing Assistants/CNA's) would take her as soon as they could. V25 told R13, They can't stop feeding residents to take you. [...]
April 21, 2025Complaint inspection · 3 citations
  1. J
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 23, 2025
    Inspectors wroteBased on interview, observation, and record review, the facility failed to prevent a cognitively impaired ambulatory resident (R1) from exiting the facility unwitnessed and without staff supervision for 1 of 3 residents reviewed for elopement in the sample of 3. This failure resulted in R1, unknown to staff, exiting the facility and walking approximately one block away, falling and sustaining a skin tear over his left temporal region and scattered abrasions over both hands, wrists, and elbows, and then entering a private citizens unlocked vehicle. R1 was treated at the local ER (Emergency Room) for the skin tears and released later that evening. [...]
  2. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 12, 2025
    Inspectors wroteBased on interview and record review, the facility failed to adequately staff the Dementia Care Unit. This has the ability to affect all 25 residents living on that unit.
  3. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 23, 2025
    Inspectors wroteBased on interview and record review, the facility failed to timely contact a residents Power of Attorney (POA) and provide a comprehensive report of an elopement for one resident (R1) of three residents reviewed for POA notification in the sample of three.
March 12, 2025Complaint inspection · 1 citation
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 17, 2025
    Inspectors wroteBased on interview and record review, the facility failed to safely transfer residents according to Transfer Assessments and Care Plans for three residents (R2, R3, R4) of four residents reviewed for falls in the sample of six. This failure resulted in R2, on 1/27/25, falling during a transfer and fracturing his 8th left rib and dislocating his left shoulder.
February 7, 2025Standard inspection · 8 citations
  1. F
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) February 20, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to provide sufficient staff to provide care for Activities of Daily Living (ADL) and provide supervision and assistance during meals. This failure has the potential to affect all 78 residents residing in the facility.
  2. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 20, 2025
    Inspectors wroteBased on interview, observation, and record review the facility failed to provide dignified dining services while maintaining resident's rights for 4 (R28, R66, R74, R79) of 21 residents reviewed for dining in a sample of 50.
  3. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 20, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure that dependent residents receive eating and bathing assistance for 4 of 5 residents (R55, R63, R71 and R52) reviewed for Activities of Daily Living in the sample of 50.
  4. D
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 20, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to identify specific medical conditions or symptoms necessitating the use of physical restraint and failed to release the restraint per the plan of care for 1 (R71) of 1 resident reviewed for restraints in a sample of 50.
  5. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 20, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure an individual admitted with a mental illness diagnosis was referred to the appropriate state-designated authority for Level II PASARR (Preadmission Screening and Resident Review) evaluation and determination of need for any specialized services for 1 of 3 residents (R48) reviewed for PASARR requirements in a sample of 50.
  6. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 17, 2025
    Inspectors wroteBased on interview, observation, and record review the facility failed to provide adequate supervision to residents during mealtime to ensure resident safety for 1 of 21 residents (R28) reviewed for dining in a sample of 50.
  7. D
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 20, 2025
    Inspectors wroteBased on observation, interview and record review the facility failed to provide the diet as ordered for 3 (R28, R66, and R71) of 21 residents reviewed for dining in a sample of 50.
  8. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 20, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to use appropriate infection control practices during resident care for 4 of 9 (R1, R22, R26, R78) residents reviewed for resident care observations in a sample of 50.
January 2, 2025Complaint inspection · 4 citations
  1. G
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 20, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to respond to residents' requests for assistance in a timely manner to ensure dignity and respect for quality of life for 3 (R3, R6 and R7) of 7 residents reviewed for dignity. This failure resulted in care not being provided timely, causing R3, R6 and R7 to experience discomfort/pain, and caused R3 to feel humiliation and anxiousness from sitting in urine and/or feces for extended periods of time, not knowing how long it will take for her to receive necessary assistance. Findings Include: 1. [...]
  2. F
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) February 20, 2025
    Inspectors wroteBased on interview, observation and record review, the facility failed to ensure sufficient staff were scheduled/available to provide timely care to meet residents' needs. This failure has the potential to affect all 85 residents currently residing at the facility. Findings Include: 1. R3's Resident Face Sheet with a print date of 12/27/2024, documented R3 was admitted to the facility on [DATE], with diagnoses that included acute respiratory failure with hypoxia, chronic obstructive pulmonary disease, heart failure, secondary pulmonary arterial hypertension, major depressive disorder, type 2 diabetes mellitus, and anxiety disorder. R3's Physician Order Summary with date range from 11/27/2024 - 12/27/2024 documented an order to apply zinc cream to gluteal fold and buttocks twice daily and as needed with incontinence. [...]
  3. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) January 22, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to maintain the kitchen in a clean, sanitary and pest free condition. This has the potential to affect all 85 residents living in the facility. Findings Include: During a tour of the kitchen on 12/26/2024 at 9:07 AM, the following items were observed: 1. There were no paper towels at the handwashing sink in the kitchen. 2. The storeroom was noted to have jelly packets on the floor and pieces of cereal on the floor under the shelving. 3. There were specs of food particles all over the floor along with dust, dirt and debris. 4. There was a paper bait trap noted in between two shelving units that had dead bugs on it, along with dead bugs noted behind the oven. Some of the dead bugs were noted to be roaches. 5. Two bones were noted on the floor directly under a metal table in the center of the room. 6. [...]
  4. F
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    F925 · Environmental · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) January 22, 2025
    Inspectors wroteBased on interview, observation, and record review, the facility failed to maintain an effective pest control program to rid the facility of roaches and bed bugs. This failure has the potential to affect all 85 residents currently residing in the facility. Findings Include: 1. On 12/26/2024 at 8:58 AM, V1 (Temporary Administrator/Social Service Director/SSD) stated they recently had a resident admitted with bed bugs. V1 stated that R1 was admitted from the hospital on [DATE]. V1 stated that R1's family brought in clothes on 12/07/2024 and staff found bed bugs in the clothes. V1 stated that R1 lives in an apartment in town, and she notified the housing authority of the bed bugs that were on R1's clothes. V1 stated that R2 was R1's roommate and R2 was moved to a different room. R1 was admitted to the hospital for other issues on 12/14/24. [...]
August 12, 2024Complaint inspection · 1 citation
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 21, 2024
    Inspectors wroteBased on interview and record review the facility failed to prevent physical abuse of a resident from another resident with a known history of aggression towards other residents in 1 of 3 residents (R1) reviewed for abuse in the sample of 33. This failure resulted in R1 being slapped, choked, and hit in the stomach by R2. These actions would cause a reasonable person to have feelings of fear and insecurity while living in their home.
February 27, 2024Complaint inspection · 2 citations
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 5, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to initiate a safe transfer to a wheelchair for 1 of 3 resident (R2) reviewed for safety in a sample of 5. This failure resulted in R2, during a transfer, receiving a laceration to her leg requiring an emergency room visit and a total of 16 stitches to the wound.
  2. G
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 5, 2024
    Inspectors wroteBased on interview and record review, the facility failed to assess for risk of dehydration, to contact a medical provider to report lack of food and fluid intake, and to implement in a timely manner orders for labs to identify dehydration for 1 of 3 residents (R1) reviewed for hydration in the sample of 5. This failure resulted in R1 requiring hospitalization from 2/4/24 through 2/14/24 for a diagnosis of dehydration and requiring IV (Intravenous) fluid replacement.
January 25, 2024Complaint inspection · 1 citation
  1. D
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 1, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure there was a functional call light system for 2 of 4 residents (R3 and R4) reviewed for call lights in a sample of 4.
January 19, 2024Standard inspection · 6 citations
  1. G
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · Actual harm, isolated · Corrected (the home has a date of correction) February 1, 2024
    Inspectors wroteBased on interview and record review, the facility failed to provide anti-anxiety medications as prescribed for 1 (R47) of 3 residents reviewed for behavior in the sample of 40. This failure resulted in R47 engaging in severe behaviors, including self-injurious behavior, and R47 was transferred to the local hospital for evaluation and treatment, requiring 6 staples to a head laceration. Findings Include: R47's Face sheet documented an admission date to the facility of 11/6/19. Diagnoses on this same form include, but are not limited to Major Depressive Disorder; Undifferentiated Schizophrenia; Schizoid Personality Disorder; Dementia in other diseases classified elsewhere, unspecified severity, with mood disturbance; Anxiety Disorder; and Suicidal Ideations. V9 (Physician) is documented as being R47's physician. [...]
  2. E
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 1, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to: (1) ensure updated education was provided regarding the benefits and potential side effects of all available pneumococcal vaccines; (2) offer and/or administer the pneumococcal vaccine in accordance with current standards of practice to residents eligible to receive the vaccine for 4 (R4, R52, R76, R79) of 5 residents reviewed for immunizations in the sample of 40; and (3) update the facility's Immunization policy and Pneumonia Vaccination Informed Consent form to include Vaccination Timing for Adults following the most recent recommendations from the Centers for Disease Control and Prevention (CDC). This had the potential to affect any residents eligible to receive the Pneumococcal vaccines. Findings Include: 1. [...]
  3. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 1, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain resident dignity by ensuring residents are appropriately dressed for one (R71) of one resident reviewed for resident rights in the sample of 40.
  4. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 1, 2024
    Inspectors wroteBased on interview and record review, the facility failed to refer a resident for a Level II (2) Preadmission Screening and Resident Review (PASRR) for 1 (R14) of 2 residents reviewed for coordination of PASRR assessments in the sample of 40. The Findings Include: R14's face sheet documents an admission date of 8/20/19, and includes the following diagnoses: major depressive disorder with diagnosis date of 8/19/22, unspecified psychosis not due to a substance or known physiological condition with diagnosis date of 5/7/20, and generalized anxiety with diagnosis date of 8/19/22. R14's current Level 1 PASRR, dated 2/22/11, from the previous facility that R14 was transferred from, documents long term care placement was appropriate. On 1/18/23 at 2:00 PM, when asked if R14 had a Level 2 PASRR, V7 (Social Services) stated she would immediately refer R14 for a Level 2 PASARR review. [...]
  5. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 1, 2024
    Inspectors wroteBased on interview and record review, the facility failed to complete a PASRR (Preadmission Screening and Resident Review) Level II screening for 1 (R73) of 3 residents reviewed for PASRR Screening in the sample of 40. Findings Include: R73's Face Sheet documented an admission date to the facility of 3/28/23. This same face sheet documented R73 has diagnoses including but not limited to Schizophrenia and Bipolar Disorder. R73's PASRR Level 1 screening, dated 3/28/23, documented no mental health diagnosis is known or suspected. Due to this inaccurate entry, no level II PASRR screening was indicated. On 01/18/24 at 12:52 PM, V7 (Social Services) stated she recognized the 3/28/23 Level I screening was incorrectly marked that R73 does not have a serious mental illness. V7 stated she will make the referral for a Level II to be completed. [...]
  6. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 1, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure it was free of a medication error rate greater than 5%, with two medication errors out of 25 opportunities for error, resulting in an 8% error rate. This deficient practice affected one (R5) of four residents observed for medication administration in the sample of 40.

Fire safety inspections

29 fire safety citations on file: 8 on April 21, 2026, 14 on February 7, 2025, 7 on January 19, 2024.

Every fire safety citation29 citations
  1. F
    Establish staff and initial training requirements.
    E 37 · April 21, 2026 · Corrected (the home has a date of correction)
  2. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · April 21, 2026 · Corrected (the home has a date of correction)
  3. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · April 21, 2026 · Corrected (the home has a date of correction)
  4. F
    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    K 354 · April 21, 2026 · Corrected (the home has a date of correction)
  5. F
    Provide a written emergency evacuation plan.
    K 711 · April 21, 2026 · Corrected (the home has a date of correction)
  6. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · April 21, 2026 · Corrected (the home has a date of correction)
  7. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · April 21, 2026 · Corrected (the home has a date of correction)
  8. E
    Ensure proper usage of power strips and extension cords.
    K 920 · April 21, 2026 · Corrected (the home has a date of correction)
  9. F
    Create arrangements with other facilities to receive patients.
    E 25 · February 7, 2025 · Corrected (the home has a date of correction)
  10. F
    Establish staff and initial training requirements.
    E 37 · February 7, 2025 · Corrected (the home has a date of correction)
  11. F
    Conduct testing and exercise requirements.
    E 39 · February 7, 2025 · Corrected (the home has a date of correction)
  12. F
    Implement emergency and standby power systems.
    E 41 · February 7, 2025 · Corrected (the home has a date of correction)
  13. F
    Have simulated fire drills held at unexpected times.
    K 712 · February 7, 2025 · Corrected (the home has a date of correction)
  14. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · February 7, 2025 · Corrected (the home has a date of correction)
  15. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · February 7, 2025 · Corrected (the home has a date of correction)
  16. E
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · February 7, 2025 · Corrected (the home has a date of correction)
  17. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · February 7, 2025 · Corrected (the home has a date of correction)
  18. E
    Install an approved automatic sprinkler system.
    K 351 · February 7, 2025 · Corrected (the home has a date of correction)
  19. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · February 7, 2025 · Waiver
  20. E
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · February 7, 2025 · Corrected (the home has a date of correction)
  21. E
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · February 7, 2025 · Corrected (the home has a date of correction)
  22. E
    Ensure proper usage of power strips and extension cords.
    K 920 · February 7, 2025 · Corrected (the home has a date of correction)
  23. F
    Establish roles under a Waiver declared by secretary.
    E 26 · January 19, 2024 · Corrected (the home has a date of correction)
  24. F
    Establish staff and initial training requirements.
    E 37 · January 19, 2024 · Corrected (the home has a date of correction)
  25. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · January 19, 2024 · Corrected (the home has a date of correction)
  26. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · January 19, 2024 · Corrected (the home has a date of correction)
  27. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · January 19, 2024 · Corrected (the home has a date of correction)
  28. E
    Install corridor and hallway doors that block smoke.
    K 363 · January 19, 2024 · Corrected (the home has a date of correction)
  29. E
    Ensure proper usage of power strips and extension cords.
    K 920 · January 19, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
April 21, 2026Fine $86,220
April 21, 2026Payment Denial 5 days from May 15, 2026
February 24, 2026Fine $25,857
October 23, 2025Fine $19,115
October 23, 2025Fine $26,685
September 12, 2025Fine $14,505
April 21, 2025Fine $10,209
April 21, 2025Fine $16,828
January 2, 2025Fine $98,982
January 2, 2025Payment Denial 48 days from January 28, 2025
August 12, 2024Fine $25,662
January 19, 2024Fine $56,212
January 19, 2024Payment Denial 18 days from February 16, 2024

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeIllinoisUnited States
All nursing staff (RN, LPN and aides)2.853.453.86
Registered nurses0.390.720.69
All nursing staff on weekends2.623.073.42
Nurse aides1.83
Licensed practical nurses0.63
Nursing staff turnover (share who left in a year)64.3%44.5%45.8%
Registered nurse turnover73.3%41.8%42.9%
Administrators who left1

CMS expects 4.30 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 2.94 on weekdays and 2.62 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 9.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 2.93 in April to June 2025 to 2.85 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20262.850.392.942.62 9.8%0 of 9075
Oct to Dec 20252.980.313.122.62 11.4%2 of 9276
Jul to Sep 20252.780.352.912.47 11.6%0 of 9280
Apr to Jun 20252.930.483.052.64 19.4%0 of 9180
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Illinois, Jan to Mar 20263.260.653.402.925.4%0.6% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeIllinoisUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
12.313.413.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.50.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.71.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.93.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.02.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
6.814.314.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.14.84.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
28.821.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
38.526.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
22.413.812.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.92.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.12.21.8

Owners and operators

Legal business name: HELIA RICHLAND HEALTHCARE LLC. CMS links this home to Helia Healthcare, a group of 13 nursing homes averaging 2.2 stars overall.

NameRoleTypeShareSince
Miller, Stephen5% or greater direct ownership interestIndividual100%04/10/2020
Miller, StephenCorporate officerIndividual04/10/2020
Mills, MichaelCorporate officerIndividual04/10/2020
Miller, StephenOperational/managerial controlIndividual04/10/2020

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 15 problems in this area, most recently on May 12, 2026: "Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 11 problems in this area, most recently on April 21, 2026: "Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 7 problems in this area, most recently on April 21, 2026: "Assure that each resident’s assessment is updated at least once every 3 months."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 6 problems in this area, most recently on April 21, 2026: "Provide and implement an infection prevention and control program."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.62 hours per resident per day, below the Illinois average of 3.07.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

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Illinois contacts for a concern about a nursing home

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Common questions

What is Richland Nursing & Rehab's Medicare star rating?
CMS rates Richland Nursing & Rehab 1 out of 5 stars overall, with 1 for health inspections, 1 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Richland Nursing & Rehab get at its last inspection?
17 health deficiencies at the standard inspection on April 21, 2026. The Illinois average is 12.6.
Has Richland Nursing & Rehab been fined?
Yes. CMS lists 10 fines totaling $380,275 in the last three years.
Does Richland Nursing & Rehab accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Richland Nursing & Rehab?
CMS lists 4 owners and managers, and links the home to Helia Healthcare. Legal business name: HELIA RICHLAND HEALTHCARE LLC.

Sources

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