Ripley Crossing
1200 Whitlatch Way, Milan, IN 47031 · Ripley County · (812) 654-2231
100 certified beds, about 80 residents a day · Non profit - Other · Medicare and Medicaid since 2004
CMS Care Compare ratings, data as of September 1, 2026 · CCN 155730 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 16, 2025, inspectors cited 5 health deficiencies (the Indiana average is 7.2, the national average 9.2).
Of 24 health citations since August 2023, 2 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $14,265 in the last three years; the largest was $14,265, and the latest is dated August 10, 2024.
Nurses and nurse aides worked 4.64 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.70 of those hours.
39.3% of nursing staff left within the year CMS measured (Indiana average 45.9%).
CMS links it to Major Hospital, an affiliated group of 7 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 24 health citations on file.
December 16, 2025Standard inspection, Complaint inspection · 5 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility failed to follow appropriate safety measures when assisting a resident in their wheelchair, resulting in the resident falling and sustaining injuries that required hospitalization for 1 of 3 residents reviewed for accidents. (Resident B)
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on record review and interview, the facility failed to notify the physician of a change in a resident's condition for 1 of 20 residents reviewed for notification of change. (Resident 82)
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview and record review, the facility failed to identify a pressure ulcer in a timely manner for 1 of 3 residents reviewed for pressure ulcers. (Resident 1)
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure proper placement of urinary catheter tubing and drainage bag for 1 of 3 residents reviewed for urinary catheters . (Resident 37)
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation and interview, the facility failed to appropriately store medications for 1 of 3 medication carts reviewed. (Wing 2 Medication Cart)
March 10, 2025Complaint inspection · 1 citation
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow infection control guidelines during a dressing change and touching the floor related to hand hygiene for 1 of 4 residents reviewed for infection control. (Resident B)
October 22, 2024Standard inspection · 3 citations
- E Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on interview, observation, and record review, the facility failed to provide safe water temperatures between 100 degrees and 120 degrees Fahrenheit per the federal guidelines for 10 of 11 residents' bathroom water access observed. (Rooms 201, 301, 302, 303, 304, 307, 308, 402, 403, and 404)
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased upon record review and interview the facility failed to accurately to complete Minimum Data Set assessments for 3 of 18 residents reviewed. (Residents 5, 57, and 61)
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on interview, observation, and record review, the facility failed to adequately monitor a dialysis access site for 1 of 1 resident that received dialysis treatments. (Resident 42)
September 23, 2024Complaint inspection · 2 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation and record review, the facility failed to ensure a resident was treated with respect and dignity for 1 of 5 residents reviewed for resident rights. (Resident F)
- D Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on record review and interview, the facility failed to ensure misappropriation of resident's medications did not occur for 3 of 5 residents reviewed for misappropriation. (Residents B, D, and E)
August 10, 2024Complaint inspection · 2 citations
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview, record review, and observation, the facility failed to ensure a shower bed was comprehensively inspected for safety or function by the Maintenance staff or by the CNA prior to its use, failed to ensure a resident was repositioned on a shower bed using two staff in accordance with the plan of care, and failed to ensure the resident was rolled toward the CNA providing care in accordance with the CNA training record for 1 of 3 residents reviewed for accidents. (Resident B) This deficient practice resulted in Resident B falling from a shower bed and sustaining a subdural hematoma with midline shift (a potentially fatal traumatic brain injury), a fracture of the left humerus (the largest bone of the upper extremity), and a facial laceration. [...]
- D Keep all essential equipment working safely.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure resident care equipment was in safe operating condition for two of two shower beds reviewed. (Wing 3 shower bed and Wing 4 shower bed)
June 5, 2024Complaint inspection · 2 citations
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on record review and interview the facility failed to ensure residents were free from verbal and emotional abuse for 2 of 3 residents reviewed for abuse. (Residents D and B)
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the facility failed ensure staff reported an allegation of abuse in a timely manner for 2 of 3 residents reviewed for abuse. (Residents D and B)
August 22, 2023Standard inspection · 9 citations
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to store medications appropriately for 2 of 3 medication carts reviewed. (Wing 1 and Wing 3 medication carts)
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure appropriate oversight of a resident's medication during 1 of 11 medication administration observations. (Resident 1) Findings Include: An observation of medication administration with RN 5, on 08/16/23 at 2:41 P.M., of Wing 4 indicated the RN prepared a cup of medications for Resident 1. The cup contained one Gabapentin 100 mg (milligrams) tablet and two Tylenol 325 mg tablets. The RN walked into the resident's room at 2:49 P.M. The resident was brushing her teeth in her bathroom and the nurse asked if she just wanted her medications left at the bedside to take at her convenience and the resident indicated, Yes. The RN left the medication cup on her over the bed table and exited the room. [...]
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on record review and interview, the facility failed to notify the physician for a change in residents' condition related to the notification of weight changes for 2 of 5 residents reviewed for notification. (Residents 47 and 57)
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview and record review, the facility failed to ensure a care plan was initiated for a resident with an intravaginal device for 1 of 20 residents reviewed for care plans. (Resident 53)
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow manufacturer's guidelines related to insulin pen usage for 1 of 11 residents reviewed for Quality of Care. (Resident 135)
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review, interview, and observation, the facility failed to ensure a resident's safety during bus transport (Resident 15), follow and implement fall interventions (Resident 57) for 2 of 6 residents reviewed for accident hazards.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview, and record review, the facility failed to acknowledge a nutrition recommendation and document meal consumption for 1 of 2 residents reviewed for nutrition. (Resident 6)
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wrote3. Resident 44's clinical record was reviewed on 08/21/23 at 10:26 A.M. A Quarterly MDS assessment, dated 06/07/23, indicated the resident was severely cognitively impaired. The diagnoses included, but were not limited to, stroke, hypertension, anemia, diabetes, anxiety, and depression. A Consultant Pharmacy Communication to Nursing form, dated 05/23/23, indicated the resident's order from the recent hospital discharge was for Bupropion XL (An antidepressant). This medication was entered in the EMAR as Bupropion SR which was not the same dosage form. The response section of the form, signed by the DON and dated 05/25/23, indicated the medication had been changed to XL. The hospital discharge orders, dated 05/20/23, indicated the resident was to continue Bupropion XL (150 mg/24 hours) one oral tablet every 24 hours. The May 2023 EMAR included, but were not limited to the following orders: [...]
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation and interview, the facility failed to follow appropriate infection control guidelines during medication administration for 1 of 11 residents observed. (Resident 57)
Fire safety inspections
27 fire safety citations on file: 7 on December 16, 2025, 6 on October 22, 2024, 14 on August 22, 2023.
Every fire safety citation27 citations
- F Implement emergency and standby power systems.
- F Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Ensure that testing and maintenance of electrical equipment is performed.
- E Meet other general requirements that are deficient.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
- E Ensure proper usage of power strips and extension cords.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Provide properly protected cooking facilities.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Install corridor and hallway doors that block smoke.
- E Have simulated fire drills held at unexpected times.
- E Ensure proper usage of power strips and extension cords.
- F Implement emergency and standby power systems.
- F Use approved construction type or materials.
- F Install emergency lighting that can last at least 1 1/2 hours.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Install corridor and hallway doors that block smoke.
- E Ensure proper usage of power strips and extension cords.
- D Provide properly protected cooking facilities.
- D Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- C Have approved installation, maintenance and testing program for fire alarm systems.
- C Have simulated fire drills held at unexpected times.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| August 10, 2024 | Fine | $14,265 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Indiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.64 | 3.69 | 3.86 |
| Registered nurses | 0.70 | 0.67 | 0.69 |
| All nursing staff on weekends | 4.11 | 3.25 | 3.42 |
| Nurse aides | 2.94 | ||
| Licensed practical nurses | 1.01 | ||
| Nursing staff turnover (share who left in a year) | 39.3% | 45.9% | 45.8% |
| Registered nurse turnover | 27.3% | 40.3% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.03 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.85 on weekdays and 4.11 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.47 in April to June 2025 to 4.64 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.64 | 0.70 | 4.85 | 4.11 | 0.0% | 0 of 90 | 80 |
| Oct to Dec 2025 | 4.17 | 0.58 | 4.33 | 3.74 | 0.0% | 0 of 92 | 85 |
| Jul to Sep 2025 | 4.17 | 0.59 | 4.35 | 3.71 | 0.0% | 0 of 92 | 88 |
| Apr to Jun 2025 | 4.47 | 0.57 | 4.72 | 3.83 | 0.0% | 0 of 91 | 90 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Indiana, Jan to Mar 2026 | 3.63 | 0.62 | 3.80 | 3.19 | 3.4% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Indiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 26.5 | 11.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.3 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.9 | 1.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 6.2 | 3.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.5 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 19.4 | 11.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.7 | 3.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 12.4 | 13.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 23.3 | 22.2 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 14.5 | 10.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.0 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.0 | 1.4 | 1.8 |
Owners and operators
Legal business name: MAJOR HOSPITAL. CMS links this home to Major Hospital, a group of 7 nursing homes averaging 2.7 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Coffin, John | Corporate director | Individual | 07/01/2020 | |
| Sandman, Jan | Corporate director | Individual | 07/01/2020 | |
| Claxton, Ryan | Corporate officer | Individual | 03/27/2025 | |
| Ripley Crossing Health Services Inc | Operational/managerial control | Organization | 07/01/2020 | |
| Claxton, Ryan | Operational/managerial control | Individual | 03/27/2025 | |
| Goodman, Allen | Operational/managerial control | Individual | 07/01/2020 | |
| Johnson, Trina | Operational/managerial control | Individual | 07/01/2020 | |
| Dlr Investments, Inc. | Adp of the SNF | Organization | 07/01/2020 | |
| Goodweather, LLC | Adp of the SNF | Organization | 07/01/2020 | |
| Ripley Crossing Health Services Inc | Adp of the SNF | Organization | 07/01/2020 | |
| Claxton, Ryan | Adp of the SNF | Individual | 03/27/2025 | |
| Johnson, Trina | Adp of the SNF | Individual | 07/01/2020 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 8 problems in this area, most recently on December 16, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on December 16, 2025: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on December 16, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on September 23, 2024: "Protect each resident from the wrongful use of the resident's belongings or money."
Other nursing homes nearby
- Manderley Health Care Center Osgood, 8.3 mi · 3 of 5 stars · 20 citations
- Silver Memories Health Care Versailles, 8.7 mi · 4 of 5 stars · 14 citations
- St. Andrews Health Campus Batesville, 9.6 mi · 4 of 5 stars · 15 citations
- Waters of Batesville, the Batesville, 10.5 mi · 2 of 5 stars · 46 citations
- Waters of Dillsboro-Ross Manor, the Dillsboro, 10.9 mi · 1 of 5 stars · 32 citations
- Shady Nook Care Center Lawrenceburg, 14.1 mi · 1 of 5 stars · 21 citations
- Envive of Lawrenceburg Lawrenceburg, 14.1 mi · 3 of 5 stars · 23 citations
- Ridgewood Health Campus Lawrenceburg, 14.1 mi · 4 of 5 stars · 16 citations
Indiana contacts for a concern about a nursing home
These are the official offices in Indiana. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Indiana Department of Health, Division of Long-Term Care, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Indiana Long-Term Care Ombudsman Program, 800-622-4484. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Indiana Department of Health, Nursing Home Report Cards, where Indiana publishes its own records on licensed homes.
Common questions
- What is Ripley Crossing's Medicare star rating?
- CMS rates Ripley Crossing 2 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Ripley Crossing get at its last inspection?
- 5 health deficiencies at the standard inspection on December 16, 2025. The Indiana average is 7.2.
- Has Ripley Crossing been fined?
- Yes. CMS lists 1 fine totaling $14,265 in the last three years.
- Does Ripley Crossing accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Ripley Crossing?
- CMS lists 12 owners and managers, and links the home to Major Hospital. Legal business name: MAJOR HOSPITAL.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.