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Shands Jacksonville Medical Center

580 W 8th Street, Jacksonville, FL 32209 · Duval County · (904) 244-1812

56 certified beds, about 57 residents a day · Non profit - Corporation · Medicare and Medicaid since 1997

CMS high performing icon Inside a hospital Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
5 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 105961 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on February 12, 2026, inspectors cited 0 health deficiencies (the Florida average is 7.1, the national average 9.2).

CMS lists no health citations for this home in the inspections on file.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 5.79 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 3.06 of those hours.

27.1% of nursing staff left within the year CMS measured (Florida average 41.4%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 0 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
0D
0E
0F
Potential for minimal harm
0A
0B
0C
February 12, 2026Standard inspection · 0 citations
April 24, 2024Standard inspection · 0 citations
May 5, 2022Standard inspection · 0 citations

Fire safety inspections

1 fire safety citation on file: 1 on May 5, 2022.

Every fire safety citation1 citation
  1. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · May 5, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeFloridaUnited States
All nursing staff (RN, LPN and aides)5.793.823.86
Registered nurses3.060.730.69
All nursing staff on weekends4.993.493.42
Nurse aides2.23
Licensed practical nurses0.51
Nursing staff turnover (share who left in a year)27.1%41.4%45.8%
Registered nurse turnover34.5%46.0%42.9%
Administrators who left0

CMS expects 4.50 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 6.12 on weekdays and 4.99 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.42 in April to June 2025 to 5.79 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20265.793.066.124.99 0.0%0 of 9057
Oct to Dec 20251.940.982.071.59 0.0%61 of 9257
Jul to Sep 20256.233.226.505.55 0.0%0 of 9256
Apr to Jun 20255.422.875.894.28 0.0%0 of 9149
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Florida, Jan to Mar 20263.760.703.903.441.1%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Florida

JobMedianMiddle halfEmployed
Florida, all employers
CNAs (nursing assistants)$18.03$17.33 to $20.3496,960
LPNs and LVNs$29.70$28.14 to $31.1138,620
Registered nurses$40.48$37.82 to $48.64229,940
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Shands Jacksonville Medical Center. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeFloridaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
12.28.713.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
5.90.30.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.90.71.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.02.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.51.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
19.39.514.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
11.54.54.6
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
25.126.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
2.59.112.0

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Shands Jacksonville Medical Center's Medicare short-stay residents. How to read these, and what Medicare pays for.

Went home or back to the community

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 51.5% · Florida: 169 better, 109 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 22 eligible stays.

Potentially preventable readmissions

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 10.7% · Florida: 2 better, 35 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 24 eligible stays.

Infections that led to a hospital stay

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 7.1% · Florida: 6 better, 21 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 9 eligible stays.

Self-care and mobility at discharge

39.3% this home

Median of homes: Florida55.1% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 28 residents counted.

Falls with major injury

2.6% this home

Median of homes: Florida0.6% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 39 residents counted.

New or worsened pressure ulcers

2.6% this home

Median of homes: Florida1.3% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 39 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Florida97.7% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 16 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: SHANDS JACKSONVILLE MEDICAL CENTER INC.

NameRoleTypeShareSince
Shands Jacksonville Medical Center Inc5% or greater direct ownership interestOrganization100%10/01/1999
Shands Jacksonville Healthcare Inc5% or greater indirect ownership interestOrganization100%10/01/1999
Bank of America, Na5% or greater security interestOrganization02/07/2025
Beebe, EdmundCorporate directorIndividual09/26/2024
Fuchs, KentCorporate directorIndividual09/26/2024
Fuller, RyanCorporate directorIndividual12/13/2024
Hunt, JenniferCorporate directorIndividual09/26/2024
Lewis, GregoryCorporate directorIndividual09/26/2024
Mann, DavidCorporate directorIndividual03/07/2017
Motew, StephenCorporate directorIndividual09/26/2024
Neville, ToddCorporate directorIndividual09/26/2024
Powers, MarshaCorporate directorIndividual09/26/2024
Stilley, RobertCorporate directorIndividual11/01/2024
Borowiak, KathrineCorporate officerIndividual04/26/2026
Green, PatrickCorporate officerIndividual07/10/2023
Byrd, AndreaOperational/managerial controlIndividual10/25/2010
Da Cruz, KerinOperational/managerial controlIndividual02/18/2024
Gagadam, VinayOperational/managerial controlIndividual09/01/2016
Gunderson, CheneyOperational/managerial controlIndividual02/01/2016
Johnson, BrittanyOperational/managerial controlIndividual08/05/2024
Lachiusa, AndreaOperational/managerial controlIndividual09/02/2021
Lee, TyikaOperational/managerial controlIndividual09/19/2022
Mead, BetsyOperational/managerial controlIndividual08/05/2024
Richmond, VanessaOperational/managerial controlIndividual11/17/2016
Rosario, MayaOperational/managerial controlIndividual11/29/2021
Methodist Medical Center IncAdp of the SNFOrganization04/21/2005
Shands Jacksonville Healthcare IncAdp of the SNFOrganization04/21/2005
Borowiak, KathrineAdp of the SNFIndividual04/26/2026
Byrd, AndreaAdp of the SNFIndividual10/25/2010
Gagadam, VinayAdp of the SNFIndividual09/01/2016
Green, PatrickAdp of the SNFIndividual07/01/2023
Gunderson, CheneyAdp of the SNFIndividual02/01/2016
Lachiusa, AndreaAdp of the SNFIndividual09/02/2021
Mead, BetsyAdp of the SNFIndividual04/09/2025
Richmond, VanessaAdp of the SNFIndividual11/17/2016
Rosario, MayaAdp of the SNFIndividual11/29/2021

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

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Florida contacts for a concern about a nursing home

These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.

Common questions

What is Shands Jacksonville Medical Center's Medicare star rating?
CMS rates Shands Jacksonville Medical Center 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Shands Jacksonville Medical Center get at its last inspection?
0 health deficiencies at the standard inspection on February 12, 2026. The Florida average is 7.1.
Has Shands Jacksonville Medical Center been fined?
CMS lists no fines in the last three years.
Does Shands Jacksonville Medical Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Shands Jacksonville Medical Center?
CMS lists 36 owners and managers. Legal business name: SHANDS JACKSONVILLE MEDICAL CENTER INC.

Sources

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