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Sheridan Memorial Nursing Home

440 W Laurel Ave, Plentywood, MT 59254 · Sheridan County · (406) 765-3700

45 certified beds, about 24 residents a day · Non profit - Corporation · Medicare and Medicaid since 1977

CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
4 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 275070 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 30, 2025, inspectors cited 5 health deficiencies (the Montana average is 11.2, the national average 9.2).

Of 22 health citations since June 2023, 2 were rated as actual harm or immediate jeopardy to residents.

CMS lists 2 fines totaling $24,738 in the last three years; the largest was $14,380, and the latest is dated April 9, 2026.

Nurses and nurse aides worked 6.10 hours per resident per day, against 4.05 across Montana and 3.86 nationally. Registered nurses accounted for 1.37 of those hours.

60.0% of nursing staff left within the year CMS measured (Montana average 54.8%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 22 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
12D
5E
3F
Potential for minimal harm
0A
0B
0C
April 9, 2026Complaint inspection · 2 citations
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 15, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure a resident was free from abuse and neglect of care needs for 1 (#1) of 3 sampled residents. The deficient practice resulted in the resident feeling worthless, anxious, confused, and feeling like she was being punished.
  2. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 15, 2026
    Inspectors wroteBased on interview and record review, the facility staff failed to use a gait belt when ambulating a resident, resulting in a minor injury, which was a skin tear with tendon exposure to the left fourth digit, requiring only nursing treatment for 1 (#4); and failed to evaluate and modify Interventions to prevent future falls for 3 (#s 2, 4, and 5) of 3 residents sampled for falls. These deficient practices contributed to continued falls for the residents and increased the risk of potential injuries. Findings Include:1. Review of a Facility-Reported Incident, dated 11/4/25, showed resident #4 fell while ambulating with staff member K. Resident #4 was using a rolling walker and was wearing supplemental oxygen. Staff member K turned her back on the resident, and the resident lost her balance, falling backward onto her bottom. [...]
July 30, 2025Standard inspection, Complaint inspection · 7 citations
  1. F
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) September 9, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to establish a grievance policy which included information on how to file a grievance anonymously for 2 (#s 19 and 20) of 21 sampled residents; and failed to post the grievance officer's address and phone number in a prominent location. This deficient practice affected all who have the right to file a grievance anonymously and who to contact if they wish to file a grievance.
  2. F
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    F868 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) September 9, 2025
    Inspectors wroteBased on interview and record review, the facility failed to maintain documentation of the Medical Director's (or Designee's) attendance and participation for Quality Assurance and Performance Improvement (QAPI) meetings, which were at a minimum, required to be completed quarterly. The Medical Director had involvement in the oversight of the care and services, and ensuring services met professional standards for care, and provided oversight for the review and approval of policies and procedures. This failure could affect all residents.
  3. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 9, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility staff failed to uphold proper infection prevention and control practices during medication administration for 3 (#s 2, 22, and 27) of 4 residents receiving medication.
  4. D
    Provide care or services that was trauma informed and/or culturally competent.
    F699 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 9, 2025
    Inspectors wroteBased on interview and record review, the facility failed to identify a resident's past history of trauma and failed to identify triggers to avoid re-traumatization for 1 (#5) of 21 sampled residents.
  5. D
    Provide or obtain dental services for each resident.
    F791 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 9, 2025
    Inspectors wroteBased on interview and record review, the facility failed to promptly refer a resident with lost partial dentures to dental services for 1 (#11) of 21 sampled residents. The deficient practice caused the resident to go without his partial denture, and the resident had experienced a weight loss.
  6. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 9, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility staff failed to safely use a sit-to-stand lift when transferring a resident, causing injuries to include fractured ribs, and the resident was hospitalized for further evaluation, for 1 (#26) of 4 sampled residents for accidents.
  7. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 9, 2025
    Inspectors wroteBased on interview and record review, the facility failed to recognize, identify, and call a physician for confirmation of a coumadin order not being discontinued or held, for a resident with a critical lab value, for 1 (#26) of 3 sampled residents on coumadin.
July 3, 2024Standard inspection, Complaint inspection · 5 citations
  1. D
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    F553 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 22, 2024
    Inspectors wroteBased on interview and record review, the facility staff failed to include 1 (#14) of 16 sampled residents, in care plan meetings.
  2. D
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 22, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to identify bilateral grab bars as a potential restraint, and did not complete a risk assessment, obtain a consent, or have restraint monitoring, for 1 (#10) of 16 sampled residents with bilateral grab bars in place.
  3. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 22, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure the pharmacist was monitoring a resident receiving an as needed psychotropic medication for an excessive duration for 1 (#8) of 16 sampled residents.
  4. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 22, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure as needed psychotropic medications were limited to 14 days unless there was provider documentation explaining the rationale for continuing the medication, for 1 (#8) of 16 sampled residents.
  5. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 22, 2024
    Inspectors wroteBased on interview and record review, the facility failed to report an allegation of verbal abuse within 24 hours of the incident, for 1 (#19) of 16 sampled residents for abuse reporting.
June 11, 2024Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 15, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide adequate supervision to prevent elopements resulting in a fall with injury for 1 (#1) out of 1 sampled resident.
June 7, 2023Standard inspection · 7 citations
  1. F
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 10, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility staff failed to ensure storage of schedule II-V medications were in separately locked, permanently affixed compartments; ensure that all drugs and biologicals used in the facility were labeled in accordance with professional standards, including expiration dates; and failed to remove expired items for disposal for one medication room and one medication cart.
  2. E
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 13, 2023
    Inspectors wroteBased on interview and record review, the facility staff failed to provide psychotropic consent forms explaining the risks and benefits to residents or family members for 6 (#s 17, 19, 20, 22, 28, and 30) of 8 sampled residents.
  3. E
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 13, 2023
    Inspectors wroteBased in interview and record review, facility staff failed to complete and report findings in a timely manner for investigations for 5 (#s 6, 13, 14, 17, and 28) of 5 sampled residents.
  4. E
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 13, 2023
    Inspectors wroteBased on interview and record review, facility staff failed to protect all residents in the facility during an investigation of allegations of abuse for 6 (#s 1, 6, 12, 17, 20 and 28) of 6 sampled residents.
  5. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 10, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility staff failed to develop a comprehensive care plan which addressed monitoring and interventions for a resident on an antiplatelet aggregate medication (Plavix) for 1 (#19) of 2 sampled residents. This deficient practice had the potential for more than minimal harm due to not having any monitoring or interventions in place for medication side effects.
  6. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 13, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility staff failed to prevent a pressure ulcer for 1 (#19) of 2 sampled residents. This deficient practice resulted in harm for the resident due to surgical intervention, ongoing dressing changes, and a MRSA infection in the wound.
  7. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 26, 2023
    Inspectors wroteBased on observation, interview, and record review, facility staff failed to administer prescribed medication in accordance with the manufacturer's specifications, and within standards of practice for optimal therapeutic effect, for 1 (#22) of 5 sampled residents.

Fire safety inspections

18 fire safety citations on file: 9 on July 30, 2025, 2 on July 3, 2024, 7 on June 7, 2023.

Every fire safety citation18 citations
  1. F
    Address subsistence needs for staff and patients.
    E 15 · July 30, 2025 · Corrected (the home has a date of correction)
  2. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · July 30, 2025 · Corrected (the home has a date of correction)
  3. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · July 30, 2025 · Corrected (the home has a date of correction)
  4. F
    Meet requirements for the use of electrical equipment.
    K 919 · July 30, 2025 · Corrected (the home has a date of correction)
  5. D
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · July 30, 2025 · Corrected (the home has a date of correction)
  6. D
    Meet other general requirements that are deficient.
    K 300 · July 30, 2025 · Corrected (the home has a date of correction)
  7. D
    Provide properly protected cooking facilities.
    K 324 · July 30, 2025 · Corrected (the home has a date of correction)
  8. D
    Install an approved automatic sprinkler system.
    K 351 · July 30, 2025 · Corrected (the home has a date of correction)
  9. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · July 30, 2025 · Corrected (the home has a date of correction)
  10. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · July 3, 2024 · Corrected (the home has a date of correction)
  11. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · July 3, 2024 · Corrected (the home has a date of correction)
  12. F
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · June 7, 2023 · Corrected (the home has a date of correction)
  13. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · June 7, 2023 · Corrected (the home has a date of correction)
  14. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · June 7, 2023 · Corrected (the home has a date of correction)
  15. D
    Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    K 225 · June 7, 2023 · Corrected (the home has a date of correction)
  16. D
    Have properly located and lighted "Exit" signs.
    K 293 · June 7, 2023 · Corrected (the home has a date of correction)
  17. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · June 7, 2023 · Corrected (the home has a date of correction)
  18. D
    Have properly installed hallway dispensers for alcohol-based hand rub.
    K 325 · June 7, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
April 9, 2026Fine $14,380
July 30, 2025Fine $10,358

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMontanaUnited States
All nursing staff (RN, LPN and aides)6.104.053.86
Registered nurses1.370.980.69
All nursing staff on weekends5.283.593.42
Nurse aides4.45
Licensed practical nurses0.28
Nursing staff turnover (share who left in a year)60.0%54.8%45.8%
Registered nurse turnover55.6%48.3%42.9%
Administrators who left0

CMS expects 3.15 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 6.43 on weekdays and 5.28 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 43.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 6.28 in April to June 2025 to 6.10 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20266.101.376.435.28 43.9%0 of 9024
Oct to Dec 20255.761.156.084.95 44.2%2 of 9225
Jul to Sep 20256.171.576.615.04 50.2%0 of 9224
Apr to Jun 20256.281.436.794.99 0.0%0 of 9123
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Montana, Jan to Mar 20263.910.894.103.4611.6%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Montana

JobMedianMiddle halfEmployed
Montana, all employers
CNAs (nursing assistants)$19.67$18.29 to $22.864,390
LPNs and LVNs$29.91$27.95 to $32.141,620
Registered nurses$41.00$38.56 to $48.4610,950
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Sheridan Memorial Nursing Home. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMontanaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
16.718.713.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
7.02.10.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
7.52.91.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.14.43.2
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
13.617.214.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
7.26.34.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
14.320.415.4
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.91.41.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
6.02.21.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Sheridan Memorial Nursing Home's Medicare short-stay residents. How to read these, and what Medicare pays for.

CMS reports none of these results for this home: The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: SHERIDAN MEMORIAL HOSPITAL ASSOCIATION.

NameRoleTypeShareSince
Rusbult, LauraW-2 managing employeeIndividual04/25/1981
Benson, DonaldCorporate directorIndividual03/22/2017
Hansen, PaulCorporate directorIndividual02/16/2021
Jensen, NancyCorporate directorIndividual08/23/2017
Miller, MyrnetteCorporate directorIndividual03/01/2011
Sampsen, CoryCorporate directorIndividual02/16/2021
Nelson, KodyCorporate officerIndividual08/21/2020

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on April 9, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 5 problems in this area, most recently on April 9, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 5 problems in this area, most recently on July 30, 2025: "Ensure that residents are free from significant medication errors."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on July 30, 2025: "Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances."

Montana contacts for a concern about a nursing home

These are the official offices in Montana. NursingHomeClear cannot take or act on complaints.

Common questions

What is Sheridan Memorial Nursing Home's Medicare star rating?
CMS rates Sheridan Memorial Nursing Home 2 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Sheridan Memorial Nursing Home get at its last inspection?
5 health deficiencies at the standard inspection on July 30, 2025. The Montana average is 11.2.
Has Sheridan Memorial Nursing Home been fined?
Yes. CMS lists 2 fines totaling $24,738 in the last three years.
Does Sheridan Memorial Nursing Home accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Sheridan Memorial Nursing Home?
CMS lists 7 owners and managers. Legal business name: SHERIDAN MEMORIAL HOSPITAL ASSOCIATION.

Sources

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