Home / Pennsylvania / Columbia
St. Anne's Retirement Community
3952 Columbia Avenue, Columbia, PA 17512 · Lancaster County · (717) 285-5443
119 certified beds, about 74 residents a day · Non profit - Corporation · Medicare and Medicaid since 1990
CMS Care Compare ratings, data as of September 1, 2026 · CCN 395806 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 24, 2025, inspectors cited 3 health deficiencies (the Pennsylvania average is 10, the national average 9.2).
None of its 5 health citations since December 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 5.02 hours per resident per day, against 3.89 across Pennsylvania and 3.86 nationally. Registered nurses accounted for 1.25 of those hours.
25.0% of nursing staff left within the year CMS measured (Pennsylvania average 44.5%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 5 health citations on file.
December 24, 2025Standard inspection · 3 citations
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on clinical record review, review of information submitted by the facility, and staff interview, it was determined that the facility failed to ensure that assessments accurately reflected the resident's status for one of 24 residents (Resident 9).
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on clinical record review, resident interview, and staff interview, it was determined that the facility failed to ensure pain management was consistent with professional standards and failed to attempt non-pharmacological interventions to alleviate pain prior to the administration of pain medication prescribed on an as needed basis for one of one resident. (Resident 1)
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased upon review of facility policy and procedure, observation, and clinical record review, it was determined the facility failed to ensure enhanced barrier precautions were in place for residents requiring enhanced barrier precautions for one of 12 residents reviewed (Resident 2).
November 6, 2024Standard inspection · 0 citations
December 7, 2023Standard inspection · 2 citations
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on review of facility policy and procedure, observation, review of facility documentation and clinical records, and staff interviews, it was determined that the facility failed to ensure infection control and prevention was implemented during a COVID-19 outbreak on two of two units observed (First and Second Floor Unit).
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on clinical record review and staff interviews it was determined that the facility failed to ensure the residents code status for one out of 24 residents reviewed (Resident 173).
Fire safety inspections
4 fire safety citations on file: 2 on November 6, 2024, 2 on February 10, 2023.
Every fire safety citation4 citations
- E Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- E Install properly constructed and protected linen or trash chutes.
- F Meet other general requirements.
- E Have power receptacles that are properly grounded.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Pennsylvania | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 5.02 | 3.89 | 3.86 |
| Registered nurses | 1.25 | 0.79 | 0.69 |
| All nursing staff on weekends | 4.12 | 3.53 | 3.42 |
| Nurse aides | 2.60 | ||
| Licensed practical nurses | 1.17 | ||
| Nursing staff turnover (share who left in a year) | 25.0% | 44.5% | 45.8% |
| Registered nurse turnover | 9.5% | 39.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.95 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.39 on weekdays and 4.12 on weekends, 24% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.07 in April to June 2025 to 5.02 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 5.02 | 1.25 | 5.39 | 4.12 | 0.0% | 0 of 90 | 74 |
| Oct to Dec 2025 | 5.07 | 1.19 | 5.41 | 4.19 | 0.0% | 0 of 92 | 75 |
| Jul to Sep 2025 | 4.92 | 0.92 | 5.23 | 4.11 | 0.0% | 5 of 92 | 74 |
| Apr to Jun 2025 | 5.07 | 1.23 | 5.43 | 4.16 | 0.0% | 0 of 91 | 75 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Pennsylvania, Jan to Mar 2026 | 3.69 | 0.65 | 3.82 | 3.34 | 11.3% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Pennsylvania
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Pennsylvania, all employers | |||
| CNAs (nursing assistants) | $21.44 | $18.88 to $22.52 | 67,740 |
| LPNs and LVNs | $30.74 | $29.02 to $35.01 | 38,260 |
| Registered nurses | $46.36 | $38.75 to $50.35 | 146,520 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Pennsylvania | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 13.9 | 16.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.7 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 4.1 | 1.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.0 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.9 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 17.2 | 17.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.4 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 14.8 | 17.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 19.0 | 22.5 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 8.5 | 9.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.5 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.7 | 1.2 | 1.8 |
Owners and operators
Legal business name: ST. ANNE'S RETIREMENT COMMUNITY, INC..
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Spicher, James | Contracted managing employee | Individual | 04/16/1996 | |
| Bard, Michele | W-2 managing employee | Individual | 06/28/2004 | |
| Hollywood, Lisa | W-2 managing employee | Individual | 11/01/2018 | |
| Turnbaugh, Mary | W-2 managing employee | Individual | 05/26/2004 | |
| Bachman, Theresa | Corporate director | Individual | 10/01/2018 | |
| Grab, Michael | Corporate director | Individual | 09/30/2023 | |
| Hornick, Joan | Corporate director | Individual | 09/30/2007 | |
| Kendig, James | Corporate director | Individual | 09/30/2019 | |
| Kiely, William | Corporate director | Individual | 09/30/2018 | |
| Love, Cheryl | Corporate director | Individual | 09/30/2022 | |
| Martin, Donald | Corporate director | Individual | 09/30/2023 | |
| Patterson, Matthew | Corporate director | Individual | 09/30/2021 | |
| Riley, Sheri | Corporate director | Individual | 09/30/2023 | |
| Schumer, Mary | Corporate director | Individual | 09/30/2008 | |
| Sosa, Eileen | Corporate director | Individual | 09/30/2023 | |
| Woodruff, Michelle | Corporate director | Individual | 09/30/2021 | |
| Bachman, Theresa | Trustee of the SNF | Individual | 09/30/2018 | |
| Grab, Michael | Trustee of the SNF | Individual | 09/30/2023 | |
| Kendig, James | Trustee of the SNF | Individual | 09/30/2019 | |
| Kiely, William | Trustee of the SNF | Individual | 09/30/2018 | |
| Love, Cheryl | Trustee of the SNF | Individual | 09/30/2022 | |
| Martin, Donald | Trustee of the SNF | Individual | 09/30/2023 | |
| Patterson, Matthew | Trustee of the SNF | Individual | 09/30/2021 | |
| Riley, Sheri | Trustee of the SNF | Individual | 09/30/2023 | |
| Sosa, Eileen | Trustee of the SNF | Individual | 09/30/2023 | |
| Woodruff, Michelle | Trustee of the SNF | Individual | 09/30/2021 | |
| Hollywood, Lisa | Adp of the SNF | Individual | 01/14/2025 | |
| Spicher, James | Adp of the SNF | Individual | 01/14/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on December 24, 2025: "Provide and implement an infection prevention and control program."
- When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on December 24, 2025: "Ensure each resident receives an accurate assessment."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on December 24, 2025: "Provide safe, appropriate pain management for a resident who requires such services."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on December 7, 2023: "Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive."
Other nursing homes nearby
- Susquehanna Health and Wellness Center Columbia, 3.2 mi · 3 of 5 stars · 36 citations
- Homestead Village, Inc Lancaster, 5.2 mi · 5 of 5 stars · 9 citations
- Trillium Place Lancaster, 5.8 mi · 5 of 5 stars · 1 citation
- Abbeyville Skilled Nursing and Rehabilitation Cent Lancaster, 5.9 mi · 3 of 5 stars · 33 citations
- Hamilton Arms Center Lancaster, 6.6 mi · 2 of 5 stars · 23 citations
- Rose City Nursing and Rehab at Lancaster Lancaster, 7.6 mi · 2 of 5 stars · 47 citations
- Lancaster Nursing and Rehabilitation Center Lancaster, 8.6 mi · 2 of 5 stars · 35 citations
- Neffsville Nursing and Rehabilitation Lancaster, 8.9 mi · 1 of 5 stars · 33 citations
Pennsylvania contacts for a concern about a nursing home
These are the official offices in Pennsylvania. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Pennsylvania Department of Health, Division of Nursing Care Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Pennsylvania Long-Term Care Ombudsman Program, Department of Aging, 717-783-8975. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Pennsylvania Department of Health Nursing Care Facility Locator, where Pennsylvania publishes its own records on licensed homes.
Common questions
- What is St. Anne's Retirement Community's Medicare star rating?
- CMS rates St. Anne's Retirement Community 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did St. Anne's Retirement Community get at its last inspection?
- 3 health deficiencies at the standard inspection on December 24, 2025. The Pennsylvania average is 10.
- Has St. Anne's Retirement Community been fined?
- CMS lists no fines in the last three years.
- Does St. Anne's Retirement Community accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns St. Anne's Retirement Community?
- CMS lists 28 owners and managers. Legal business name: ST. ANNE'S RETIREMENT COMMUNITY, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.