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Home / Wisconsin / Fond Du Lac

St. Francis Home

33 Everett St., Fond Du Lac, WI 54935 · Fond Du Lac County · (920) 923-7980

90 certified beds, about 80 residents a day · Non profit - Corporation · Medicare and Medicaid since 1996

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
3 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 525595 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on April 1, 2026, inspectors cited 5 health deficiencies (the Wisconsin average is 9.5, the national average 9.2).

None of its 26 health citations since September 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.57 hours per resident per day, against 4.21 across Wisconsin and 3.86 nationally. Registered nurses accounted for 0.80 of those hours.

54.1% of nursing staff left within the year CMS measured (Wisconsin average 46.9%).

CMS links it to Ssm Health, an affiliated group of 2 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 26 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
19D
4E
3F
Potential for minimal harm
0A
0B
0C
April 1, 2026Standard inspection · 5 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 10, 2026
    Inspectors wroteBased on observation, staff interview, and record review, the facility did not ensure food was stored and prepared in a safe and sanitary manner. This practice had the potential to affect 74 of 74 residents residing in the facility. The facility did not ensure time/temperature control foods were labeled appropriately with open and/or use-by dates.
  2. E
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 24, 2026
    Inspectors wroteBased on staff interview and record review, the facility did not ensure their abuse policy was implemented for 2 of 8 employees reviewed for employee reference checks. This practice had the potential to affect more than 4 of the 74 residents residing in the facility. The facility did not complete reference checks for Certified Nursing Assistant (CNA)-F and CNA-G.
  3. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 10, 2026
    Inspectors wroteBased on staff interview and record review, the facility did not ensure the necessary care and services to monitor weight gain was provided 1 resident (R) (R5) of 2 sampled residents. R5's weight was not monitored as ordered. In addition, R5's physician was not notified as ordered when R5 gained 3 pounds or more in one day.
  4. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 10, 2026
    Inspectors wroteBased on staff interview and record review, the facility did not ensure fistula monitoring and pre-treatment dialysis forms were completed for 1 resident (R) (R5) of 1 sampled resident. R5's Treatment Administration Record (TAR) indicated R5's fistula wasn't consistently monitored. In addition, R5's pre-treatment dialysis forms were not consistently completed.
  5. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 10, 2026
    Inspectors wroteBased on observation, staff and resident interview, and record review, the facility did not establish and maintain an infection prevention and control program designed to prevent the transmission of communicable disease and infection for 3 residents (R) (R1, R6, and R39) of 3 sampled residents. R1 was on enhanced barrier precautions (EBP) for an indwelling catheter and wounds. During care observations and medication administration, staff did not adhere to EBP. R6 was on EBP for an indwelling catheter. During care and therapy observations, staff did not adhere to EBP. R39 had an order for EBP due to an indwelling catheter; however, there was not an EBP sign outside R39's room. During a care observation, staff did not adhere to EBP. In addition, R39's care plan did not indicate R39 was on EBP.
April 21, 2025Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 16, 2025
    Inspectors wroteBased on staff interview and record review, the facility did not report an allegation of misappropriation of contingency medication to the State Agency (SA). This had the potential to affect residents in the facility who may have needed contingency medications that were potentially diverted. On 1/11/25, the facility discovered missing doses of narcotic medication which raised the concern of potential drug diversion. The facility did not report the allegation of misappropriation to the SA.
December 18, 2024Standard inspection · 10 citations
  1. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) January 31, 2025
    Inspectors wroteBased on observation, staff and resident interview, and record review, the facility did not maintain an infection prevention and control program designed to prevent the transmission of communicable disease and infection for 8 residents (R) (R57, R28, R54, R186, R73, R30, R44, and R38) of 8 sampled residents. This practice had the potential to affect all 74 residents residing in the facility. The facility's line list for a current gastrointestinal outbreak (GI) of Norovirus was inaccurate for R57, R28, R54, R186, and R73. R30 was on enhanced barrier precautions (EBP) and had an EBP sign posted on R30's door. On 12/16/24, Certified Nursing Assistant (CNA)-P repositioned R30 without wearing the appropriate personal protective equipment (PPE). R44 was on EBP related to wounds and had an EBP sign posted on R44's door. [...]
  2. E
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 31, 2025
    Inspectors wroteBased on observation, staff and resident interview, and record review, the facility did not ensure call lights were in reach for 5 residents (R) (R44, R10, R60, R38, and R285) of 21 sampled residents. R44, R10, R60, R38, and R285 were dependent on staff for mobility and cares. During observations on 12/16/24 and 12/17/24, R44, R10, R60, R38, and R285's call lights were not within reach.
  3. E
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 31, 2025
    Inspectors wroteBased on staff interview and record review, the facility did not ensure a written transfer notice was provided for 1 resident (R) (R11) of 6 residents reviewed for hospitalization. In addition, the facility did not ensure the Ombudsman was notified of hospital transfers for 6 (R11, R33, R21, R30, R59, and R82) of 6 residents. R11 was transferred to the hospital on 2/22/24 and 5/1/24. Neither R11 or R11's Power of Attorney (POA) were provided with a written transfer notice for R11's 5/1/24 hospital transfer. In addition, the facility did not notify the Ombudsman of R11's hospital transfers. R33 was transferred to the hospital on 8/7/24. The facility did not notify the Ombudsman of R33's hospital transfer. R21 was transferred to the hospital on [DATE]. The facility did not notify the Ombudsman of R21's hospital transfer. R30 was transferred to the hospital on 6/30/24. [...]
  4. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2025
    Inspectors wroteBased on staff interview and record review, the facility did not ensure a physician was notified when 1 resident (R) (R186) of 1 sampled resident had a blood sugar outside the parameters of a physician's order. R186 had an order to notify the physician if R186's blood sugar was higher than 400 mg/dL (milligrams per deciliter) or less than 60 mg/dL. On 12/15/24, R186's blood sugar was 409 mg/dL. R186's physician was not notified.
  5. D
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2025
    Inspectors wroteBased on staff and resident interview and record review, the facility did not ensure 2 residents (R) (R11 and R33) of 6 residents reviewed for hospitalization received written notification of the facility's bedhold policy when they were transferred to the hospital. R11 was transferred to the hospital on 2/22/24. The facility did not obtain written bedhold confirmation from R11 or R11's Power of Attorney (POA). In addition, R11 was transferred to the hospital on 5/1/24. Neither R11 or R11's POA were provided with a written bedhold notification for R11's 5/1/24 hospital transfer. R33 was transferred to the hospital on 8/7/24. The facility did not obtain written bedhold confirmation from R33 or R33's emergency contact.
  6. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 18, 2025
    Inspectors wroteBased on staff interview and record review, the facility did not ensure Minimum Data Set (MDS) assessments were coded correctly for 2 residents (R) (R11 and R19) of 21 sampled residents. R11 was prescribed lorazepam (an anti-anxiety medication) and oxycodone (an opioid medication). R11's MDS assessments, dated 5/21/24, 6/24/24 and 9/20/24, did not indicate R11 received anti-anxiety or opioid medication. R19 had a diagnosis of mental illness (MI). R19's MDS assessment, dated 8/6/24, indicated R19 did not have a serious mental illness.
  7. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2025
    Inspectors wroteBased on staff interview and record review, the facility did not ensure the appropriate care and treatment were provided for 1 resident (R) (R54) of 1 resident reviewed for weight monitoring. The facility did not ensure R54's physician was notified when R54 had a significant weight gain. In addition, the facility did not consistently monitor R54's weight per the physician's order.
  8. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2025
    Inspectors wroteBased on observation, staff and resident interview, and record review, the facility did not provide pharmaceutical services to ensure the safe administration of drugs and biologicals for 2 residents (R) (R27 and R78) of 21 sampled residents. On 12/16/24, Surveyor observed two inhalers on R27's bedside table. R27 indicated R27 self-administered the inhalers as needed. A self-administration of medication assessment, dated 9/24/24, determined R27 was unable to self-administer medication. On 12/17/24, R78's 500 milligram (mg) ranolazine (used to treat chest pain) tablet was administered late.
  9. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2025
    Inspectors wroteBased on staff interview and record review, the facility did not ensure monitoring for high risk medications was in place for 3 residents (R) (R30, R69, and R11) reviewed for unnecessary medications. R30 was prescribed hydrocodone-acetaminophen (an opioid medication) for pain. R30 was not monitored for adverse reactions or side effects of the high-risk medication. R69 was prescribed oxycodone (an opioid medication) for pain. R69 was not monitored for adverse reactions or side effects of the high-risk medication. R11 was prescribed oxycodone and torsemide (a diuretic medication) for congestive heart failure (CHF). R11 was not monitored for adverse reactions or side effects of the high-risk medications.
  10. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 31, 2025
    Inspectors wroteBased on observation, staff interview, and record review, the facility did not ensure it was free of a medication error rate of 5% or greater. During medication administration observations, 3 errors occurred during 32 opportunities which resulted in a 9.37% medication error rate that affected 1 resident (R) (R21) of 3 residents observed during medication administration. On 12/17/24, R21 was administered two medications in the wrong form and one incorrect medication.
July 29, 2024Complaint inspection · 2 citations
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 29, 2024
    Inspectors wroteBased on staff and resident interview and record review, the facility did not ensure an injury of unknown source involving potential abuse/neglect was reported to the State Agency (SA) in a timely manner for 1 Resident (R) (R1) of 4 sampled residents. On 6/30/24, R1 had a fall with major injury. The facility did not submit a 5-day investigation to the SA in a timely manner. In addition, the report submitted to the SA had incorrect information.
  2. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 29, 2024
    Inspectors wroteBased on staff interview and record review, the facility did not ensure an environment free of accident hazards for 2 Residents (R) (R1 and R3) of 4 sampled residents. On 4/8/24 and 6/21/24, R1 experienced falls. The facility did not revise R1's care plan to help prevent future falls. On 4/5/24, R3 slapped R2 on the arm and told R2 to shut up. The facility did not revise R3's care plan to include measures to prevent R3 from further inappropriate interactions toward residents.
January 11, 2024Complaint inspection · 1 citation
  1. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 11, 2024
    Inspectors wroteBased on observation, staff interview, and record review, the facility did not ensure interventions were implemented to reduce accidents and hazards and ensure a safe environment for 4 Residents (R) (R1, R8, R2, and R3) of 6 residents reviewed for fall prevention and supervision. R1's care plan contained an intervention that instructed staff not to leave R1 alone in the bathroom. The intervention was not consistently implemented. R8's care plan contained an intervention to transfer R8 with a sit-to-stand lift and the assistance of 2 staff. The intervention was not consistently implemented. A facility-reported incident (FRI), dated 12/19/23, indicated an intervention was added to R2's care plan for a stop sign banner across R2's doorway at night. The intervention was not consistently implemented or added to R2's care plan prior to 1/11/24. [...]
November 9, 2023Complaint inspection · 2 citations
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 9, 2023
    Inspectors wroteBased on resident and staff interview, and record review, the facility did not ensure timely reporting of an injury of unknown origin for 1 Resident (R) (R2) of 4 residents reviewed. R2 was diagnosed with a hip fracture of unknown origin. The injury was not reported to the State Agency (SA) within two hours of discovery.
  2. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 9, 2023
    Inspectors wroteBased on resident and staff interview, and record review, the facility did not ensure an injury of unknown origin was thoroughly investigated for 1 Resident (R) (R2) of 4 residents reviewed. R2 incurred a hip fracture of unknown origin. The injury was not thoroughly investigated.
September 13, 2023Standard inspection · 5 citations
  1. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 13, 2023
    Inspectors wroteBased on staff interview and record review, the facility did not ensure Transmission-Based Precautions (TBP) were implemented for 3 Residents (R) (R33, R70 and R71) of 3 residents. In addition, the facility did not have a system to identify, monitor and prevent the spread of infections and communicable diseases. The facility did not initiate TBP when R33 was symptomatic and tested positive for Clostridioides Difficile (C.diff) (a contagious infection caused by the bacteria Clostridioides difficile which can be spread person-to-person or on surfaces; symptoms include watery diarrhea, fever, nausea, and abdominal pain). The facility did not initiate TBP when R70 was symptomatic and required treatment for pneumonia (an inflammatory condition of the lungs caused by bacteria or a virus that primarily affects the small air sacs known as alveoli; [...]
  2. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 13, 2023
    Inspectors wroteBased on staff interview and record review, the facility did not ensure 2 Residents (R) (R17 and R61) of 5 residents reviewed for unnecessary medications and their legal representatives were informed in advance of the risk and benefits of prescribed psychotropic medications. R17 was prescribed Seroquel (an antipsychotic medication), sertraline (a selective serotonin reuptake inhibitor used to treat depression and panic disorder), trazodone (an antidepressant and sedative medication), and lorazepam (a sedative medication). The facility did not obtain written informed consents for the medications. R61 was prescribed sertraline. The facility obtained verbal consent from R61's decision maker upon R61's admission to the facility on 6/6/23, but did not obtain written consent as of 9/11/23.
  3. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 13, 2023
    Inspectors wroteBased on observation, staff and resident interview, and record review, the facility did not provide oxygen therapy consistent with professional standards of practice for 1 Resident (R) (R29) of 2 residents reviewed for oxygen therapy. R29's oxygen was not administered based on a licensed nurse assessment. In addition, R29's oxygen saturation was not assessed prior to R29 receiving oxygen.
  4. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 13, 2023
    Inspectors wroteBased on staff interview and record review, the facility did not ensure 1 Resident (R) (R17) of 5 residents reviewed for unnecessary medications was monitored for adverse reactions to an antipsychotic medication. R17 was prescribed Seroquel (an antipsychotic medications). The facility did not complete a tardive dyskinesia (TD) (movement disorder characterized by uncontrollable, abnormal, and repetitive movements of the face, torso, and/or other body parts caused by prolonged use of treatments that block dopamine receptors in the brain, such as antipsychotic use) screening assessment to monitor for adverse reactions to the medication. Findings including: The facility's Psychotropic Medication Use policy, with effective date of 11/2012, indicates: 2. Residents undergoing antipsychotic drug therapy receive adequate monitoring for significant side effects of such therapy with emphasis on: [...]
  5. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 13, 2023
    Inspectors wroteBased on staff interview and record review, the facility did not ensure vaccinations were reviewed, offered, and administered for 3 Residents (R) (R17, R22 and R61) of 5 residents reviewed for vaccines. The facility did not review R17's vaccination history or offer R17 the PCV20: 20-valent pneumococcal conjugate vaccine (Prevnar 20®). The facility did not review R22's vaccination history or offer R22 the PCV20: 20-valent pneumococcal conjugate vaccine (Prevnar 20®). The facility did not review R61's vaccination history or offer R61 the PCV20: 20-valent pneumococcal conjugate vaccine (Prevnar 20®).

Fire safety inspections

21 fire safety citations on file: 7 on April 1, 2026, 7 on December 18, 2024, 7 on September 13, 2023.

Every fire safety citation21 citations
  1. F
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · April 1, 2026 · Corrected (the home has a date of correction)
  2. E
    Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
    K 132 · April 1, 2026 · Corrected (the home has a date of correction)
  3. E
    Have exits that are accessible at all times.
    K 271 · April 1, 2026 · Corrected (the home has a date of correction)
  4. E
    Have restrictions on the use of highly flammable decorations.
    K 753 · April 1, 2026 · Corrected (the home has a date of correction)
  5. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · April 1, 2026 · Corrected (the home has a date of correction)
  6. D
    Have proper medical gas storage and administration areas.
    K 923 · April 1, 2026 · Corrected (the home has a date of correction)
  7. C
    Have simulated fire drills held at unexpected times.
    K 712 · April 1, 2026 · Corrected (the home has a date of correction)
  8. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · December 18, 2024 · Corrected (the home has a date of correction)
  9. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · December 18, 2024 · Corrected (the home has a date of correction)
  10. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · December 18, 2024 · Corrected (the home has a date of correction)
  11. E
    Install proper backup exit lighting.
    K 281 · December 18, 2024 · Corrected (the home has a date of correction)
  12. E
    Have an enclosure around a vertical opening shaft.
    K 311 · December 18, 2024 · Corrected (the home has a date of correction)
  13. E
    Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
    K 361 · December 18, 2024 · Corrected (the home has a date of correction)
  14. E
    Have power receptacles that are properly grounded.
    K 912 · December 18, 2024 · Corrected (the home has a date of correction)
  15. F
    Conduct risk assessment and an All-Hazards approach.
    E 6 · September 13, 2023 · Corrected (the home has a date of correction)
  16. F
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · September 13, 2023 · Corrected (the home has a date of correction)
  17. E
    Meet requirements for sections of health care facilities separated by fire resistive construction.
    K 131 · September 13, 2023 · Waiver
  18. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · September 13, 2023 · Corrected (the home has a date of correction)
  19. D
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · September 13, 2023 · Corrected (the home has a date of correction)
  20. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · September 13, 2023 · Corrected (the home has a date of correction)
  21. D
    Install properly constructed and protected linen or trash chutes.
    K 541 · September 13, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeWisconsinUnited States
All nursing staff (RN, LPN and aides)3.574.213.86
Registered nurses0.800.990.69
All nursing staff on weekends3.233.773.42
Nurse aides2.22
Licensed practical nurses0.55
Nursing staff turnover (share who left in a year)54.1%46.9%45.8%
Registered nurse turnover66.7%39.7%42.9%
Administrators who left2

CMS expects 3.34 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.71 on weekdays and 3.23 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 18.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.76 in April to June 2025 to 3.57 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.570.803.713.23 18.2%0 of 9080
Oct to Dec 20253.840.894.023.40 26.4%0 of 9278
Jul to Sep 20253.820.883.953.48 35.5%0 of 9272
Apr to Jun 20253.760.903.973.25 39.0%0 of 9181
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Wisconsin, Jan to Mar 20264.190.954.363.748.8%0.3% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeWisconsinUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
11.616.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
2.02.10.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
3.72.61.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.83.33.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.51.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
22.818.414.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.65.04.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
11.015.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
19.923.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
7.015.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.71.71.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.42.31.8

Owners and operators

Legal business name: ST FRANCIS HOME OF FOND DU LAC WISCONSIN INC. CMS links this home to Ssm Health, a group of 2 nursing homes averaging 3 stars overall.

NameRoleTypeShareSince
Anderson, SueManaging control - governing bodyIndividual02/28/2022
Bass, PaigeManaging control - governing bodyIndividual01/01/2025
Beardmore, DanielManaging control - governing bodyIndividual11/12/2024
Bell, JudithManaging control - governing bodyIndividual01/01/2023
Brown, MaryManaging control - governing bodyIndividual01/04/2018
Burnett, JaniceManaging control - governing bodyIndividual01/01/2022
Corcoran, RickManaging control - governing bodyIndividual10/01/2017
Devlin, MarieManaging control - governing bodyIndividual06/01/2018
Dolan, PeterManaging control - governing bodyIndividual01/01/2024
Emmer, RheaManaging control - governing bodyIndividual02/28/2022
Gloede, DeniseManaging control - governing bodyIndividual11/01/2024
Hardt, JohnManaging control - governing bodyIndividual01/01/2022
Hartenbach, DavidManaging control - governing bodyIndividual01/01/2025
Her, PengManaging control - governing bodyIndividual12/13/2023
Holzman, MarkManaging control - governing bodyIndividual12/13/2023
Imholz, DonaldManaging control - governing bodyIndividual06/01/2018
Kaiser, LauraManaging control - governing bodyIndividual05/01/2017
Karsten, JoanManaging control - governing bodyIndividual05/11/2021
Kindle, CarolynManaging control - governing bodyIndividual01/01/2022
Leitzen Fye, PattiManaging control - governing bodyIndividual01/01/2024
Maskel, JenniferManaging control - governing bodyIndividual01/01/2019
Matzke, WayneManaging control - governing bodyIndividual05/11/2021
Nairn, ThomasManaging control - governing bodyIndividual01/01/2024
Otte, OliviaManaging control - governing bodyIndividual11/12/2024
Pandl, MaryManaging control - governing bodyIndividual01/01/2024
Pogodzinski, MatthewManaging control - governing bodyIndividual11/29/2022
Radina, VictorManaging control - governing bodyIndividual06/01/2025
Ross, SamuelManaging control - governing bodyIndividual09/16/2020
Rozier, MichaelManaging control - governing bodyIndividual01/01/2018
Smith, KevinManaging control - governing bodyIndividual01/01/2024
Sparkman, WesleyManaging control - governing bodyIndividual12/01/2015
Valdez, JosephManaging control - governing bodyIndividual08/01/2022
Valdivia, TomasManaging control - governing bodyIndividual01/01/2023
Walkup, JamesManaging control - governing bodyIndividual01/01/2025
Whalen, JamesManaging control - governing bodyIndividual10/01/2017
Wilson, AmyManaging control - governing bodyIndividual06/01/2025
Smith, KevinCorporate directorIndividual01/01/2024
Walkup, JamesCorporate directorIndividual01/01/2025
Gloede, DeniseCorporate officerIndividual11/01/2024
Krueger, KariCorporate officerIndividual06/26/2025
Radina, VictorCorporate officerIndividual06/01/2025
Smith, KevinCorporate officerIndividual01/01/2024
Walkup, JamesCorporate officerIndividual01/01/2025
Wilson, AmyCorporate officerIndividual06/01/2025
Agnesian Healthcare IncOperational/managerial controlOrganization06/01/1978
Health Dimensions Consulting IncOperational/managerial controlOrganization04/01/2022
Ssm Health Care CorporationOperational/managerial controlOrganization01/01/2018
Ssm Health Care of Wisconsin IncOperational/managerial controlOrganization01/01/2018
Anderson, SueOperational/managerial controlIndividual01/01/2024
Briscoe, DavidOperational/managerial controlIndividual04/01/2022
Briscoe, PatriciaOperational/managerial controlIndividual04/01/2022
Gloede, DeniseOperational/managerial controlIndividual01/01/2024
Hennessey, ErinOperational/managerial controlIndividual04/01/2022
Krueger, KariOperational/managerial controlIndividual09/01/2022
Quednow, DawnOperational/managerial controlIndividual11/01/2024
Radina, VictorOperational/managerial controlIndividual06/01/2025
Rogotzke, AmberOperational/managerial controlIndividual04/01/2022
Shvetzoff, SergeiOperational/managerial controlIndividual04/01/2022
Shvetzoff, TamiOperational/managerial controlIndividual04/01/2022
Weber, LisaOperational/managerial controlIndividual11/01/2024
Wilson, AmyOperational/managerial controlIndividual06/01/2025
Health Dimensions Consulting IncAdp of the SNFOrganization05/21/2025
Ssm Health Care CorporationAdp of the SNFOrganization05/22/2025
Ssm Health Care of Wisconsin IncAdp of the SNFOrganization05/21/2025
Briscoe, DavidAdp of the SNFIndividual04/01/2022
Briscoe, PatriciaAdp of the SNFIndividual04/01/2022
Hennessey, ErinAdp of the SNFIndividual04/01/2022
Quednow, DawnAdp of the SNFIndividual05/12/2025
Rogotzke, AmberAdp of the SNFIndividual04/01/2022
Shvetzoff, SergeiAdp of the SNFIndividual04/01/2022
Shvetzoff, TamiAdp of the SNFIndividual04/01/2022
Weber, LisaAdp of the SNFIndividual04/16/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on April 1, 2026: "Provide enough food/fluids to maintain a resident's health."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 5 problems in this area, most recently on April 1, 2026: "Develop and implement policies and procedures to prevent abuse, neglect, and theft."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on December 18, 2024: "Reasonably accommodate the needs and preferences of each resident."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on April 1, 2026: "Provide and implement an infection prevention and control program."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.23 hours per resident per day, below the Wisconsin average of 3.77.
  6. How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.

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Common questions

What is St. Francis Home's Medicare star rating?
CMS rates St. Francis Home 3 out of 5 stars overall, with 3 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did St. Francis Home get at its last inspection?
5 health deficiencies at the standard inspection on April 1, 2026. The Wisconsin average is 9.5.
Has St. Francis Home been fined?
CMS lists no fines in the last three years.
Does St. Francis Home accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns St. Francis Home?
CMS lists 72 owners and managers, and links the home to Ssm Health. Legal business name: ST FRANCIS HOME OF FOND DU LAC WISCONSIN INC.

Sources

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