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Stanley Total Living Center

514 Old Mount Holly Road, Stanley, NC 28164 · Gaston County · (704) 263-1986

106 certified beds, about 91 residents a day · For profit - Corporation · Medicare and Medicaid since 1987

Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
5 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 345264 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on January 8, 2026, inspectors cited 1 health deficiency (the North Carolina average is 4.7, the national average 9.2).

Of 10 health citations since May 2023, 6 were rated as actual harm or immediate jeopardy to residents (5 immediate jeopardy).

CMS lists 1 fine totaling $31,967 in the last three years; the largest was $31,967, and the latest is dated October 25, 2024.

Nurses and nurse aides worked 5.13 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 1.09 of those hours.

37.5% of nursing staff left within the year CMS measured (North Carolina average 49.0%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 10 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
2J
3K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
4D
0E
0F
Potential for minimal harm
0A
0B
0C
January 8, 2026Standard inspection · 1 citation
  1. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 22, 2026
    Inspectors wroteBased on observations, record review, and staff interviews, the facility failed to post cautionary and safety signage outside of resident rooms that indicated the use of oxygen for 3 of 3 residents reviewed for respiratory care (Residents #19, #88 and #41).
October 25, 2024Standard inspection, Complaint inspection · 6 citations
  1. J
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · Immediate jeopardy to resident health or safety, isolated · Corrected (the home has a date of correction) November 23, 2024
    Inspectors wroteBased on observations, record review and staff interviews, the facility failed to verify and demonstrate competency for cleaning and disinfecting a shared glucometer according to the manufacturers' recommendations for using an Environmental Protection Agency (EPA) approved disinfectant cloth for 1 of 4 nursing staff reviewed for competent nurse staff. Nurse #1 was observed not disinfecting a shared glucometer after use on Resident #28 and before use on Resident #7. Failure to use an approved product and procedure to disinfect a glucometer in accordance with the manufacturer's instructions has the high likelihood to expose residents to bloodborne pathogens. Immediate jeopardy began on 10/23/24 when Nurse #1 failed to demonstrate competency in disinfecting a shared glucometer between residents. [...]
  2. J
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · Immediate jeopardy to resident health or safety, isolated · Corrected (the home has a date of correction) November 23, 2024
    Inspectors wroteBased on observations, record review, staff and Nurse Practitioner interviews, the facility failed to disinfect a shared glucometer between Resident #28 and Resident #7 according to the facility's policy and the manufacturer's user guide. Shared glucometers can be contaminated with blood and must be cleaned and disinfected after each use with an approved product and procedure. Failure to use an Environmental Protection Agency (EPA)-approved disinfectant in accordance with the manufacturer's instructions for disinfection of the glucometer has the high likelihood to expose residents to bloodborne pathogens. None of the current residents were diagnosed with a bloodborne pathogen. This deficient practice affected 1 of 3 residents who required blood glucose levels checks (Resident #7). [...]
  3. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on observations, record reviews, and staff interviews, the facility failed to provide care in a safe manner, which resulted in the resident falling from her bed, striking her head on the corner of the bedside table, which resulted in a laceration to her scalp which required 5 sutures. This was for 1 of 3 residents reviewed for the prevention of accidents (Resident #139).
  4. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 23, 2024
    Inspectors wroteBased on record reviews and staff interviews, the facility failed to develop a baseline care plan that addressed a resident's anticoagulant (blood thinner) medications for 1 of 3 resident reviewed for anticoagulant therapy (Resident #45). Resident #45 was admitted to the facility on [DATE] with diagnosis that included fracture of unspecified part of neck of right femur. Resident #45's care plan dated 10/1/24 did not include goals and interventions for the use of anticoagulant therapy. Record review revealed Resident #45 had an admission order for Enoxaparin Sodium Injection 40 milligram subcutaneously one time a day due to right hip fracture until 10/22/24. An admission Minimum Data Set (MDS) dated [DATE] indicated Resident #45 was cognitively intact. [...]
  5. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 23, 2024
    Inspectors wroteBased on observations, record reviews, and staff interviews, the facility failed to develop and implement a person-centered care plan for residents on anticoagulants for 2 of 3 residents reviewed for development and implementation of a comprehensive care plan (Resident #19 and Resident #34).
  6. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 23, 2024
    Inspectors wroteBased on record review, and interviews with staff and the Nurse Practitioner, the facility failed to limit the duration of a psychotropic medication (medication that may affect brain activities associated with mental processes and behavior) ordered on an as needed (PRN) basis to 14 days for 1 of 3 residents reviewed for unnecessary medications (Resident #19).
May 23, 2023Standard inspection · 3 citations
  1. K
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · Immediate jeopardy to resident health or safety, pattern · Corrected (the home has a date of correction) June 19, 2023
    Inspectors wroteBased on record review, observations, staff, Psychiatric Nurse Practitioner, Consulting Pharmacist and Nurse Practitioner interviews the facility failed to notify the Physician and the Psychiatric Nurse Practitioner of Resident #17 ' s sexual behaviors towards two female residents (Resident #52 and Resident #11) on 4/4/2023 when Resident #17 touched the breast of Resident #52 and then grabbed his crotch and asked her if she wanted some of this and later the same day, Resident #17 touched the breast of Resident #11. On 4/10/2023, when Housekeeper #1 observed Resident #17 to put his hand on the leg of a female resident (Resident #11) and moved his hand up her leg towards her vaginal area. [...]
  2. K
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, pattern · Corrected (the home has a date of correction) June 19, 2023
    Inspectors wroteBased on record review, observation and interviews with staff, Consulting Pharmacist, Nurse Practitioner, Medical Director and the Psychiatric Nurse Practitioner (NP), the facility failed to protect the right of two severely cognitively impaired residents (Resident #52 and Resident #11) to be free of sexual abuse from Resident #17. Nurse #1 observed Resident #17 touch Resident #52 on the breast and then grab his crotch area and asked Resident #52, Do you want some of this? Nurse #1 also observed Resident #17 touch Resident #11 ' s breast. Housekeeper #1 observed Resident #17 put his hand up Resident #11 ' s dress. The Surveyor observed Resident #17 offering a female resident pudding and telling her to lick it and then roll by another female resident and make kissy faces at the resident. [...]
  3. K
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, pattern · Corrected (the home has a date of correction) June 19, 2023
    Inspectors wroteBased on record review, observations, staff, Psychiatric Nurse Practitioner, and Consulting Pharmacist interviews the facility failed to follow their abuse policy and procedure in the area of protection, identification, and reporting when they failed to implement measures to ensure residents were protected from Resident #17 who had sexual behaviors that included being observed on 4/4/2023, Resident #17 touch two female residents (Resident #52 and Resident #11) on their breasts and asked one of them, Do you want some of this? On 4/10/2023 Resident #17 was observed by Housekeeper #1 to put his hand on the leg of a female resident (Resident #11) and moved his hand up her leg towards her vaginal area. This failure placed all residents that resided on the memory impaired unit at high likelihood of suffering serious physical and psychosocial harm enacted by Resident #17. [...]

Fire safety inspections

23 fire safety citations on file: 8 on January 8, 2026, 9 on October 25, 2024, 6 on May 23, 2023.

Every fire safety citation23 citations
  1. D
    Use approved construction type or materials.
    K 161 · January 8, 2026 · Corrected (the home has a date of correction)
  2. D
    Have exits that are accessible at all times.
    K 271 · January 8, 2026 · Corrected (the home has a date of correction)
  3. D
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · January 8, 2026 · Corrected (the home has a date of correction)
  4. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · January 8, 2026 · Corrected (the home has a date of correction)
  5. D
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · January 8, 2026 · Corrected (the home has a date of correction)
  6. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · January 8, 2026 · Corrected (the home has a date of correction)
  7. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · January 8, 2026 · Corrected (the home has a date of correction)
  8. D
    Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
    K 927 · January 8, 2026 · Corrected (the home has a date of correction)
  9. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · October 25, 2024 · Corrected (the home has a date of correction)
  10. D
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · October 25, 2024 · Corrected (the home has a date of correction)
  11. D
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · October 25, 2024 · Corrected (the home has a date of correction)
  12. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · October 25, 2024 · Corrected (the home has a date of correction)
  13. D
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · October 25, 2024 · Corrected (the home has a date of correction)
  14. D
    Meet requirements for the installation and maintenance of electrical systems.
    K 911 · October 25, 2024 · Corrected (the home has a date of correction)
  15. D
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · October 25, 2024 · Corrected (the home has a date of correction)
  16. D
    Have a battery powered remote alarm panel in a location accessible by operating personnel.
    K 916 · October 25, 2024 · Corrected (the home has a date of correction)
  17. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · October 25, 2024 · Corrected (the home has a date of correction)
  18. D
    Install a two-hour-resistant firewall separation.
    K 133 · May 23, 2023 · Corrected (the home has a date of correction)
  19. D
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · May 23, 2023 · Corrected (the home has a date of correction)
  20. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · May 23, 2023 · Corrected (the home has a date of correction)
  21. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · May 23, 2023 · Corrected (the home has a date of correction)
  22. D
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · May 23, 2023 · Corrected (the home has a date of correction)
  23. C
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · May 23, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
October 25, 2024Fine $31,967

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNorth CarolinaUnited States
All nursing staff (RN, LPN and aides)5.133.853.86
Registered nurses1.090.620.69
All nursing staff on weekends4.053.423.42
Nurse aides3.17
Licensed practical nurses0.87
Nursing staff turnover (share who left in a year)37.5%49.0%45.8%
Registered nurse turnover24.0%45.6%42.9%
Administrators who left0

CMS expects 3.77 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.56 on weekdays and 4.05 on weekends, 27% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.00 in April to June 2025 to 5.13 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20265.131.095.564.05 0.0%0 of 9091
Oct to Dec 20255.241.105.604.31 0.0%0 of 9288
Jul to Sep 20255.251.095.624.31 0.0%0 of 9286
Apr to Jun 20255.000.965.384.05 0.0%0 of 9188
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
North Carolina, Jan to Mar 20263.650.533.823.258.0%0.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNorth CarolinaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
31.315.613.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.80.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.82.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
3.13.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.41.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
40.518.314.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.25.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
10.114.015.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
15.022.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
9.212.912.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.01.81.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.51.81.8

Owners and operators

Legal business name: STANLEY TOTAL LIVING CENTER, INC.

NameRoleTypeShareSince
Abernathy, JudithCorporate directorIndividual07/01/2013
Baker, DanaCorporate directorIndividual01/01/2022
Crotts, AllisonCorporate directorIndividual10/01/2015
Defelice, JenniferCorporate directorIndividual01/01/2022
Gantt, DerrickCorporate directorIndividual01/05/2023
Grice, ElizabethCorporate directorIndividual01/01/2019
Harper, DeborahCorporate directorIndividual01/26/2015
Kirkland, CathyCorporate directorIndividual03/01/2021
Mauney, KevinCorporate directorIndividual01/01/2019
McMinn, RobCorporate directorIndividual01/01/2012
Neely, TeresaCorporate directorIndividual10/01/2008
Smith, MelissaCorporate directorIndividual10/01/2008
West, TeresaCorporate directorIndividual10/01/2008
Bryant, SharonCorporate officerIndividual03/31/2008
Crotts, AllisonCorporate officerIndividual01/01/2018
Ensley, RonnieCorporate officerIndividual10/01/2008
McMinn, RobCorporate officerIndividual01/01/2013
Smith, SteveCorporate officerIndividual06/07/2013
Defelice, JenniferOperational/managerial controlIndividual10/01/2008
Bryant, SharonAdp of the SNFIndividual03/31/2008
Defelice, JenniferAdp of the SNFIndividual10/01/2008
Mull, SandraAdp of the SNFIndividual07/16/1997
Nelson, JohnAdp of the SNFIndividual01/01/2010

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on January 8, 2026: "Provide safe and appropriate respiratory care for a resident when needed."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on October 25, 2024: "Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted"
  3. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on May 23, 2023: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  4. How many nurses and aides work each shift, nights and weekends included?Inspectors cited 1 problem in this area, most recently on October 25, 2024: "Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being."

Other nursing homes nearby

North Carolina contacts for a concern about a nursing home

These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.

Common questions

What is Stanley Total Living Center's Medicare star rating?
CMS rates Stanley Total Living Center 4 out of 5 stars overall, with 3 for health inspections, 5 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Stanley Total Living Center get at its last inspection?
1 health deficiency at the standard inspection on January 8, 2026. The North Carolina average is 4.7.
Has Stanley Total Living Center been fined?
Yes. CMS lists 1 fine totaling $31,967 in the last three years.
Does Stanley Total Living Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Stanley Total Living Center?
CMS lists 23 owners and managers. Legal business name: STANLEY TOTAL LIVING CENTER, INC.

Sources

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