Sterling Care Rockville Nursing
303 Adclare Road, Rockville, MD 20850 · Montgomery County · (301) 279-9000
100 certified beds, about 84 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1977
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
2 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 215107 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 6, 2026, inspectors cited 13 health deficiencies (the Maryland average is 17, the national average 9.2).
None of its 42 health citations since August 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.86 hours per resident per day, against 3.87 across Maryland and 3.86 nationally. Registered nurses accounted for 0.58 of those hours.
46.2% of nursing staff left within the year CMS measured (Maryland average 40.2%).
CMS links it to Sterling Care, an affiliated group of 6 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
008/19
2101/25
801/26
1304/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 42 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
41D
1E
0F
Potential for minimal harm
0A
0B
0C
April 6, 2026Standard inspection · 13 citations
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, interviews and record reviews, it was determined that the facility failed to ensure that a call bell was kept within resident's reach. This was evident for 1 (Resident #8) of 88 residents observed during the recertification survey.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on clinical record review and staff interview it was determined that the facility staff failed to ensure a resident had an Advance Directive and/or failed to offer the appropriate information to formulate one if the resident did not have one. This was evident for 1(Resident #12) out of 24 residents reviewed as part of the initial pool survey task during the recertification/complaint survey.
- D Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Inspectors wroteBased on interviews with residents and staff, and a review of facility documentation, it was determined that the facility failed to make prompt efforts to resolve resident grievances. This deficiency was evident for one resident (Resident #6) out of 24 residents reviewed for grievances during the recertification/complaint survey.
- D Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspectors wroteBased on a review of the Minimum Data Set (MDS) assessments and interviews with facility staff, it was determined that the facility failed to transmit MDS assessments to the CMS system within the required 14-day timeframe following completion. This deficiency affected two residents (Resident #22 and #86) out of four residents reviewed for resident assessments during the recertification/complaint survey.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, interview and record review, it was determined that the facility failed to review and revise a resident's plan to meet their specific needs. This was evident for 1 (Resident #4) of 23 residents reviewed for care planning during the recertification survey.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, record review and interview, it was determined that the facility failed to provide necessary personal hygiene to dependent resident. This was evident for 1 (Resident #8) of 1 resident reviewed for ADL care during the recertification survey.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on medical record reviews, staff interviews, and observations, it was determined that the facility failed to 1) ensure that residents received treatment and care necessary to promote well-being and 2) follow physician's medication order and directions. This was evident for 1 (Resident #6) of 2 residents reviewed for Urinary Tract Infection (UTI) and for 2 of the 26 medication administrations observed during the facility task.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on a review of medical records and staff interviews, it was determined that the facility staff failed to provide treatment and care in a timely manner for a resident with a urinary tract infection (UTI). This was evident for one resident (Resident #2) of three reviewed for urinary catheter care during this recertification/complaint survey.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations and interviews, it was determined that the facility failed to provide necessary respiratory care services. This was evident for 1 (Residents #4) of 2 residents reviewed for respiratory care during the recertification survey.
- D Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation and staff interview it was determined that the facility staff failed to ensure food temperatures were maintained at a safe and palatable level. This was evident for 1 out of 1 test tray observation during the recertification/complaint survey.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on medical record reviews, observations, and staff interviews, it was determined that the facility failed to ensure that medical records were maintained in a complete and accurate manner. This was evident for 3 (Resident #63, #106, #57) of 43 residents reviewed during the recertification/complaint survey.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, record reviews, and interviews, it was determined that the facility failed to maintain appropriate infection control practices regarding 1) the proper use and care of respiratory equipment, and 2) a safe and sanitary environment to help prevent the development and transmission of communicable diseases and infections. This was evident for 1 (Resident #4) of 2 residents reviewed for respiratory care and 2 observations (Residents #22 and #58) during the medication administration facility task during the recertification/complaint survey.
- D Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on medical record reviews and staff interviews, it was determined that the facility failed to ensure that the COVID-19 vaccination status for residents and staff was consistently monitored and documented. This was evident for one of five residents (Resident #22) and one of five staff members (Staff #12) whose records were reviewed during the recertification/complaint survey.
January 14, 2026Complaint inspection · 8 citations
- E Ensure each resident receives an accurate assessment.
Inspectors wroteBased on medical record review and staff interview, it was determined the facility staff failed to ensure Minimum Data Set (MDS) assessments were accurately coded. This was evident for 4 (#12, #10, #11, #9) of 5 residents reviewed for MDS assessments during a complaint survey.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation and staff interview it was determined that facility staff failed to treat each resident in a dignified manner by failing to place a urinary catheter drainage bag in a dignity bag. This was evident for 2 (#14, #15) of 5 residents reviewed for urinary catheters during a complaint survey.
- D Give the resident's representative the ability to exercise the resident's rights.
Inspectors wroteBased on medical record review and interview, the facility staff failed to honor the wishes of a resident's representative (Resident #6). This was evident for 1 of 19 residents reviewed during a complaint survey.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on medical record review, observation, and interview, it was determined the facility failed to ensure that the resident's call light and commonly used items were within reach, per the individualized care plans, to allow access to assistance when needed. This was evident for 1 (Resident #12) of 19 residents reviewed during a complaint survey.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on review of facility reported incidents, medical record review and staff interview, it was determined the facility failed to thoroughly investigate an allegation of abuse . This was evident for 1 (Resident #7) of 9 residents reviewed for Facility Reported Incidents during a complaint survey.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on medical record review and staff interview it was determined that facility staff failed to develop and initiate a comprehensive, resident centered care plan for a resident with an indwelling urinary catheter. This was evident for 1 (Resident #15) of 5 residents reviewed for urinary catheters during a complaint survey.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review, observation, and interview, it was determined the facility staff failed to ensure fall mats and the resident's call bell were properly in place for a resident with a history of falls. This was evident for 1 (Resident #12) of 19 residents reviewed during a complaint survey.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on medical record review, interview, and observation, it was determined the facility failed to maintain complete and accurate medical records in accordance with accepted professional standards. This was evident for 3 (Resident #8, #14, #7) of 19 residents reviewed during a complaint survey.
January 22, 2025Standard inspection, Complaint inspection · 21 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation and interview with residents and staff, it was determined that the facility failed to maintain a residents' dignity. This was found of 1 (Resident #40) resident on a random observation.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observations and staff interviews, it was determined that the facility failed to ensure residents had access to, and appropriate call bells. This was found to be evident in 2 (Resident #9 and Resident #333) of 52 residents reviewed for access to the call system during the recertification survey.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations, interviews and record reviews, it was determined that the facility failed to provide a safe, comfortable, homelike environment. 1) This was found to be evident in 2 out of 2 shower rooms observed during the annual survey, and 2) An handrail was broken on the toilet. This was evident for 1 (Resident #58) out of 9 residents reviewed for environment.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on observation, record review, and interview, it was determined that the facility failed to prevent resident abuse. This was found to be evident for 2 (#134 & #85) out of 9 residents investigated for abuse during the recertification survey.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on medical record review, internal report review and interview with resident and staff, it was determined the facility staff failed to report an allegation of abuse and an injury of unknown origin to the regulator agencies and Office of Health Care Quality (OHCQ). This was found evident in 2 (Resident #1 and #29) out of 10 residents reviewed for abuse and injuries of unknown origin.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on review of the facility's investigation file and interview it was determined that the facility failed to maintain evidence that an injury of unknown origin was thoroughly investigated. This was found evident in 1 (Resident #32) out of 9 residents reviewed for abuse.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on medical record review and staff interview, it was determined that the facility failed to code the resident's status accurately on the Minimum Data Set (MDS) assessment. This was found to be evident for 1 (Resident #52) of 8 residents reviewed for accuracy during the recertification survey.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and interview with a resident and staff it was determined that the facility failed to develop a comprehensive person-centered care plan. This was found evident of 1 (Resident #1) of 3 residents reviewed for care planning.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interviews, and record review, it was determined that the facility failed to review and revise a resident's care plan after a resident's situation changed. This was found evident of 1 (Resident #28) out of 3 Residents reviewed for care planning during the survey.
- D Plan the resident's discharge to meet the resident's goals and needs.
Inspectors wrote2) On 1/17/25 at 8:30 AM, Complaint #MD00171169 was reviewed. The complaint states that Resident #132 was discharged on 8/18/21 and a home health nurse did not show up to provide care until 8/26/21. On 1/17/25 at 8:45 AM, a review of Resident#132's progress notes. On a discharge follow-up note from Social Services on 8/25/21 at 3:51 PM states, Resident was discharge to home on [DATE] with friends assistance. Resident was referred to Community home health of MD for Home health services, however during the call with community home health it was discovered resident did not have a primarily care doctor in the community. [Social Services], followed with resident's friend no answer left a message expressing for resident to be seen by the [Nurse Practitioner so services can began. [...]
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on resident interviews, observations, record review and staff interview, it was determined that the facility failed to ensure the residents had safety equipment in working condition. This was evident for 1 (Resident #58) of 9 residents reviewed for accidents and hazards.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, record reviews, and interviews, it was determined that the facility administered oxygen to a resident without an order. This was found to be evident in 1 (Resident #9) of 2 residents reviewed for oxygen administration during the recertification survey.
- D Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Inspectors wroteBased on interviews and record review it was determined that the facility physician failed to acknowledge review of laboratory (lab) results of a resident. This was found to be evident in 1 (Resident #81) out of 2 residents reviewed for lab and radiology services.
- D Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Inspectors wroteBased on staffing record review and staff interviews, it was determined that the facility failed to provide a Registered Nurse (RN) for 8 consecutive hours. This was found to be evident for 1 of 21 days reviewed for RN staffing during the recertification survey
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on review of the medical record, and interview, it was determined that the facility failed to provide a resident with routine medications as ordered. This was evident of 2 (Resident #82 & #99) out of 8 residents reviewed for medications.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on record review and staff interviews, it was determined that the facility failed to ensure that physicians document that they reviewed the pharmacist's identified the irregularities and failed to ensure that physicians documented the action taken or not taken to address the irregularities. This was evident for 2 (Resident #38 and #51) out of 5 residents reviewed for unnecessary medications.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on medical record review and staff interview, it was determined that the facility staff failed to ensure that a resident's medication regimen was free from unnecessary medication. This was found evident in 1 (Resident #1) out of 8 residents reviewed for medications.
- D Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Inspectors wroteBased on record review and staff interview, it was determined that the facility failed to ensure that radiology services were set up to meet the resident's needs and scheduled in a timely manner. This was evident for 1 (Resident #88) out of 1 resident reviewed for radiology services.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observation, record review, and interview it was determined that the facility failed to maintain accurate orders in a resident's medical record. This was evident for 1 (Resident #380) of 52 residents reviewed during the annual survey.
- D Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observations and interviews it was determined that the facility failed to provide a safe, functional sanitary environment for a resident. This was found in 1 of 18 resident rooms reviewed in the initial sample.
- D Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on record review and interviews it was determined that the facility failed to have an effective pest control program. This was found evident on 1 of 3 floors.
August 14, 2019Standard inspection · 0 citations
Fire safety inspections
34 fire safety citations on file: 8 on April 6, 2026, 23 on January 22, 2025, 3 on August 14, 2019.
Every fire safety citation34 citations
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Meet other general requirements that are deficient.
- F Have elevators that firefighters can control in the event of a fire.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Meet other general requirements.
- E Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- E Have restrictions on the use of portable space heaters.
- E Ensure proper usage of power strips and extension cords.
- F Develop and maintain an Emergency Preparedness Program (EP).
- F Conduct testing and exercise requirements.
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Provide properly protected cooking facilities.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Ensure proper usage of power strips and extension cords.
- F Ensure that testing and maintenance of electrical equipment is performed.
- F Have proper medical gas storage and administration areas.
- E Meet other general requirements.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Install corridor and hallway doors that block smoke.
- E Meet requirements for the installation and maintenance of electrical systems.
- D Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- D Have exits that are accessible at all times.
- D Install proper backup exit lighting.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Have elevators that firefighters can control in the event of a fire.
- D Have a battery powered remote alarm panel in a location accessible by operating personnel.
- C Ensure that testing and maintenance of electrical equipment is performed.
- C Have proper medical gas storage and administration areas.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Maryland | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.86 | 3.87 | 3.86 |
| Registered nurses | 0.58 | 0.84 | 0.69 |
| All nursing staff on weekends | 3.33 | 3.47 | 3.42 |
| Nurse aides | 2.16 | ||
| Licensed practical nurses | 1.12 | ||
| Nursing staff turnover (share who left in a year) | 46.2% | 40.2% | 45.8% |
| Registered nurse turnover | 41.7% | 38.7% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.54 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.07 on weekdays and 3.33 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.91 in April to June 2025 to 3.86 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.86 | 0.58 | 4.07 | 3.33 | 0.1% | 0 of 90 | 84 |
| Oct to Dec 2025 | 3.99 | 0.59 | 4.19 | 3.47 | 0.1% | 0 of 92 | 84 |
| Jul to Sep 2025 | 3.78 | 0.39 | 3.95 | 3.36 | 0.1% | 0 of 92 | 86 |
| Apr to Jun 2025 | 3.91 | 0.42 | 4.06 | 3.54 | 0.9% | 0 of 91 | 88 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Maryland, Jan to Mar 2026 | 3.73 | 0.74 | 3.88 | 3.34 | 8.0% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Maryland | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 16.3 | 20.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.4 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.8 | 2.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.1 | 1.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 9.4 | 22.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.5 | 5.9 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 1.1 | 13.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 18.7 | 21.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.6 | 9.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 1.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.4 | 1.2 | 1.8 |
Owners and operators
Legal business name: ROCKVILLE SNF OPERATOR, LLC. CMS links this home to Sterling Care, a group of 6 nursing homes averaging 4.3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Jakobovits, Nathan | 5% or greater direct ownership interest | Individual | 50% | 11/01/2020 |
| Kagan, Jeffrey | W-2 managing employee | Individual | 11/01/2020 | |
| Kagan, Jeffrey | Corporate director | Individual | 11/01/2020 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 11 problems in this area, most recently on April 6, 2026: "Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 9 problems in this area, most recently on April 6, 2026: "Reasonably accommodate the needs and preferences of each resident."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on April 6, 2026: "Provide care and assistance to perform activities of daily living for any resident who is unable."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on January 14, 2026: "Respond appropriately to all alleged violations."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.33 hours per resident per day, below the Maryland average of 3.47.
Other nursing homes nearby
- Collingswood Rehabilitation and Healthcare Center Rockville, 0.6 mi · 2 of 5 stars · 74 citations
- Potomac Valley Rehabilitation and Healthcare Rockville, 0.8 mi · 4 of 5 stars · 46 citations
- The Village at Rockville Rockville, 1.5 mi · 3 of 5 stars · 40 citations
- Shady Grove Nursing and Rehabilitation Center Rockville, 1.9 mi · 3 of 5 stars · 90 citations
- Ingleside at King Farm Rockville, 2 mi · 5 of 5 stars · 19 citations
- Hebrew Home of Greater Washington Rockville, 3.2 mi · 5 of 5 stars · 31 citations
- Montcare at Potomac Potomac, 4 mi · 5 of 5 stars · 21 citations
- Montcare at Bethesda Bethesda, 4.6 mi · 5 of 5 stars · 28 citations
Maryland contacts for a concern about a nursing home
These are the official offices in Maryland. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Maryland Department of Health, Office of Health Care Quality, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Maryland Long-Term Care Ombudsman Program, Maryland Department of Aging, 800-243-3425. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Maryland Health Care Commission, Maryland Quality Reporting, Nursing Homes, where Maryland publishes its own records on licensed homes.
Common questions
- What is Sterling Care Rockville Nursing's Medicare star rating?
- CMS rates Sterling Care Rockville Nursing 4 out of 5 stars overall, with 3 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Sterling Care Rockville Nursing get at its last inspection?
- 13 health deficiencies at the standard inspection on April 6, 2026. The Maryland average is 17.
- Has Sterling Care Rockville Nursing been fined?
- CMS lists no fines in the last three years.
- Does Sterling Care Rockville Nursing accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Sterling Care Rockville Nursing?
- CMS lists 3 owners and managers, and links the home to Sterling Care. Legal business name: ROCKVILLE SNF OPERATOR, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.