Home / Arizona / Sun City West
14505 West Granite Valley Drive, Sun City West, AZ 85375 · Maricopa County · (623) 975-8100
72 certified beds, about 61 residents a day · Non profit - Corporation · Medicare since 2006
CMS Care Compare ratings, data as of September 1, 2026 · CCN 035265 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on July 24, 2026, inspectors cited 0 health deficiencies (the Arizona average is 6.4, the national average 9.2).
None of its 9 health citations since September 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 5.27 hours per resident per day, against 3.98 across Arizona and 3.86 nationally. Registered nurses accounted for 0.94 of those hours.
35.6% of nursing staff left within the year CMS measured (Arizona average 45.1%).
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.
Inspectors wroteBased on a review of clinical records review, resident and staff interviews, and policy review, the facility failed to ensure that medications were not left at the resident's bedside for 2 of 61 sampled residents (#36, #39). The deficient practice could result in the overmedication or undermedication of residents.-Regarding Resident #36Resident #36 was admitted to the facility on [DATE] with diagnoses that included fracture of the right femur, unspecified fall, acute post hemorrhagic anemia, and hypotension. An admission Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview of Mental Status (BIMS) score of 15, which indicating intact cognition. During an initial observation of Resident #36's room on July 29, 2025 at 1:40 p.m., a container of Refresh lubricant eye drops 0.5 fl oz (fluid ounce) medication was observed lying on the resident's bedside table. [...]
Inspectors wroteBased on observation, staff interviews, and the facility policy and procedures, the facility failed to ensure two (#21 and #104) of 61 sampled residents' privacy was respected.
Inspectors wroteBased on observations, clinical record review, resident and staff interviews, and review of facility policy, the facility failed to ensure proper infection control was followed and maintained regarding placement of the catheter bag for one of 1 sampled residents (#23). The deficient practice could result in development and transmission of infections.
Inspectors wroteBased on observation, staff interviews, and policy review, the facility failed to ensure food was stored in accordance with appropriate temperature guidelines for facility refrigerators and the kitchen freezer. The universe was 57. The deficient practice could increase the risk for foodborne illness.
Inspectors wroteBased on clinical record reviews, staff interviews, the Resident Assessment Instrument (RAI) manual, and facility policies, the facility failed to develop and complete a Discharge Minimum Data Set (MDS) assessment within the required timeframe for Resident # 11. The deficient practice could result in delayed identification of potential risks and care needs of the residents.
Inspectors wroteBased on clinical record review, staff interviews and facility policy review, the facility failed to ensure that a physician order for the use of a foley catheter was in place for one resident (#20). The sample size was 15. The deficient practice could result in inappropriate use of a catheter.
Inspectors wroteBased on observations, clinical record review, interviews and policies and procedures, the facility failed to ensure one resident was appropriately supervised to prevent a fall with major injury. The deficient practice can contribute to residents being injured during a fall. Resident #19 was admitted to the facility December 7, 2023 and discharged to the hospital December 17, 2023. Resident #19 was re-admitted to the facility December 21, 2023 with diagnoses to include displaced intertrochanteric fracture of right femur, subsequent encounter for closed fracture with routine healing, transient cerebral ischemic attack, unspecified, weakness. The MDS (minimum data set) dated December 13, 2023 indicate a brief interview for mental status was conducted revealing a BIMS score of 15suggesting resident is cognitively intact. [...]
Inspectors wroteBased on clinical review, staff interviews, and the facility policy and procedures, the facility failed to update the fall care plan for one resident (#13). The deficient practice could result in more falls.
Inspectors wroteBased on closed clinical record review, interviews, and policies, the facility failed to ensure skin assessment was conducted as ordered by the physician for one resident (#1). The deficient practice could result in skin issues not identified and treated as appropriate.
3 fire safety citations on file: 1 on July 24, 2026, 2 on April 21, 2023.
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Arizona | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 5.27 | 3.98 | 3.86 |
| Registered nurses | 0.94 | 0.70 | 0.69 |
| All nursing staff on weekends | 4.62 | 3.51 | 3.42 |
| Nurse aides | 2.82 | ||
| Licensed practical nurses | 1.51 | ||
| Nursing staff turnover (share who left in a year) | 35.6% | 45.1% | 45.8% |
| Registered nurse turnover | 56.3% | 43.6% | 42.9% |
| Administrators who left | not reported |
CMS expects 4.05 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.53 on weekdays and 4.62 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 4.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.43 in April to June 2025 to 5.27 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 5.27 | 0.94 | 5.53 | 4.62 | 4.2% | 0 of 90 | 61 |
| Oct to Dec 2025 | 7.32 | 1.09 | 7.82 | 6.05 | 5.2% | 0 of 92 | 62 |
| Jul to Sep 2025 | 5.59 | 0.99 | 5.74 | 5.22 | 7.2% | 0 of 92 | 60 |
| Apr to Jun 2025 | 5.43 | 0.69 | 5.60 | 5.00 | 12.3% | 0 of 91 | 62 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Arizona, Jan to Mar 2026 | 3.87 | 0.63 | 4.05 | 3.43 | 3.3% | 0.5% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Arizona, all employers | |||
| CNAs (nursing assistants) | $21.53 | $18.43 to $22.42 | 20,320 |
| LPNs and LVNs | $37.05 | $32.10 to $39.36 | 6,530 |
| Registered nurses | $47.84 | $39.33 to $52.20 | 73,150 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Arizona | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 8.8 | 10.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.9 | 2.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.4 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 7.6 | 12.8 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.5 | 4.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 6.7 | 10.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 22.3 | 23.7 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 10.5 | 10.4 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.9 | 1.5 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.0 | 1.4 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Sun Health Grandview Care Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (59.9% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
59.9% this home
Better than the national rate
US median of homes 51.5% · Arizona: 74 better, 1 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 365 eligible stays.
13.8% this home
Worse than the national rate
US median of homes 10.7% · Arizona: 4 better, 1 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 395 eligible stays.
7.1% this home
No different from the national rate
US median of homes 7.1% · Arizona: 6 better, 1 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 209 eligible stays.
81.4% this home
Median of homes: Arizona69.9% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 156 residents counted.
0.9% this home
Median of homes: Arizona0.0% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 228 residents counted.
2.1% this home
Median of homes: Arizona0.6% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 228 residents counted.
100.0% this home
Median of homes: Arizona95.1% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 24 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: SUN HEALTH GRANDVIEW TERRACE.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Sun Health Services | Direct ownership interest | Organization | 07/01/2011 | |
| Cavanaugh-Marsh, Mary | Corporate director | Individual | 07/01/2024 | |
| Gilstrap, Greg | Corporate director | Individual | 07/01/2024 | |
| Haskell, Cornelius | Corporate director | Individual | 07/01/2022 | |
| Hoffman, Sintra | Corporate director | Individual | 02/17/2025 | |
| Kovala, Irene | Corporate director | Individual | 07/01/2017 | |
| La Rue, Joseph | Corporate director | Individual | 12/31/2018 | |
| Lancaster, Lewis | Corporate director | Individual | 09/21/2017 | |
| Marrer, Gary | Corporate director | Individual | 07/01/2022 | |
| Orcutt, Herman | Corporate director | Individual | 07/01/2012 | |
| Orlopp, Sharon | Corporate director | Individual | 07/01/2024 | |
| Reifsteck, Mark | Corporate director | Individual | 09/01/2023 | |
| Rivera, Rey | Corporate director | Individual | 07/01/2024 | |
| Solomon, Gerald | Corporate director | Individual | 07/01/2017 | |
| La Rue, Joseph | Corporate officer | Individual | 12/31/2018 | |
| Runge, Amy | Corporate officer | Individual | 01/01/2024 | |
| Thompson, Kimberley | Corporate officer | Individual | 03/27/2023 | |
| Forvis Mazars LLP | Operational/managerial control | Organization | 03/11/2021 | |
| Saltmarsh | Operational/managerial control | Organization | 07/01/2020 | |
| Sun Health Senior Living LLC | Operational/managerial control | Organization | 07/01/2011 | |
| Sun Health Services | Operational/managerial control | Organization | 07/01/2011 | |
| Bojorquez, Kelly | Operational/managerial control | Individual | 07/24/2023 | |
| Keating, Cherie | Operational/managerial control | Individual | 07/01/2021 | |
| La Rue, Joseph | Operational/managerial control | Individual | 12/31/2018 | |
| Lakshmipathy, Arun | Operational/managerial control | Individual | 10/11/2005 | |
| Runge, Amy | Operational/managerial control | Individual | 01/01/2024 | |
| Thompson, Kimberley | Operational/managerial control | Individual | 03/27/2023 | |
| Forvis Mazars LLP | Adp of the SNF | Organization | 05/15/2025 | |
| Saltmarsh | Adp of the SNF | Organization | 05/15/2025 | |
| Sun Health Senior Living LLC | Adp of the SNF | Organization | 04/24/2025 | |
| Sun Health Services | Adp of the SNF | Organization | 07/01/2011 | |
| Bojorquez, Kelly | Adp of the SNF | Individual | 07/24/2023 | |
| Keating, Cherie | Adp of the SNF | Individual | 07/01/2021 | |
| La Rue, Joseph | Adp of the SNF | Individual | 12/31/2018 | |
| Lakshmipathy, Arun | Adp of the SNF | Individual | 10/11/2005 | |
| Runge, Amy | Adp of the SNF | Individual | 01/01/2024 | |
| Thompson, Kimberley | Adp of the SNF | Individual | 03/27/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
These are the official offices in Arizona. NursingHomeClear cannot take or act on complaints.