Sun City Post Acute
9940 West Union Hills Drive, Sun City, AZ 85373 · Maricopa County · (623) 933-0022
118 certified beds, about 111 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1994
CMS Care Compare ratings, data as of September 1, 2026 · CCN 035225 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 22, 2024, inspectors cited 3 health deficiencies (the Arizona average is 6.4, the national average 9.2).
Of 33 health citations since August 2021, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.43 hours per resident per day, against 3.98 across Arizona and 3.86 nationally. Registered nurses accounted for 0.53 of those hours.
58.1% of nursing staff left within the year CMS measured (Arizona average 45.1%).
CMS links it to PACS Group, an affiliated group of 275 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 33 health citations on file.
December 30, 2025Complaint inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure adequate monitoring and supervision to prevent avoidable accident for one Resident (#1). The deficient practice could result in an inadequate supervision of residents and further accidents.
February 28, 2025Complaint inspection · 1 citation
- E Ensure that residents are fully informed and understand their health status, care and treatments.
Inspectors wroteBased on observation, interviews, record review, and the state agency reporting system, the facility failed to ensure resident rights to informed consent regarding insurance changes for 4 of 5 sampled residents (#1, # 2, #3 and #4). Failing to fully inform what a change in plan can do, may cause a delay in care, change benefits to assist a resident that was chosen for a specific reason or harm to a resident.
March 22, 2024Standard inspection · 3 citations
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observations, clinical record review and staff interviews, the facility failed to ensure that medications were not left at bedside and was not readily available for use for one resident (#282). This deficient practice could result in residents not receiving medications as ordered by the physician and in increased risk of side effects.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on clinical record review, resident and staff interviews and review of facility policy, the facility failed to ensure reasonable care was exercised for the protection of one resident's (#64) personal property from loss or theft. The deficient practice could result in residents' personal property not being kept from loss or theft.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations and staff interviews, the facility failed to ensure there were no expired medications readily available for resident use; and,failed to ensure that medications were not left unattended. The deficient practice could result in increase risk for side effects and resident having access to unnecessary medictions.
January 4, 2024Complaint inspection · 1 citation
- E Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on clinical record review, staff interviews, and facility policy and procedures, the facility failed to ensure that two residents (#620 and # 600) was free from abuse of another. The deficient practice could result on resident being physically and psychosocially harmed by other residents.
December 2, 2022Standard inspection · 11 citations
- E Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Inspectors wroteBased on observations, resident and staff interviews, facility documentation and review of policy, the facility failed to ensure that residents (#94, #151, #162, & #27) meals were provided at scheduled times. The deficient practice could result in residents not receiving their meals on time.
- D Ensure that residents are fully informed and understand their health status, care and treatments.
Inspectors wroteBased on clinical record review, observations, staff interviews, and the facility's policy and procedure, the facility failed to inform one resident (#90) and or the resident's representative in advance regarding the risks and benefits of proposed treatment and care related to the use of a Geri chair. The sample size was 2. The deficient practice could result in residents and representatives not being informed of the risks and benefits to using a Geri chair.
- D Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Inspectors wroteBased on clinical record review, observations, staff interviews, and policy review, the facility failed to ensure an evaluation and ongoing assessment was completed regarding the use of a physical restraint for one resident (#90). The sample size was 2. The deficient practice could result in improper use of restraints and possible injury to residents.
- D Assess the resident when there is a significant change in condition
Inspectors wroteBased on clinical record review, staff interviews, and review of the Resident Assessment Instrument (RAI) [NAME], the facility failed to ensure that a significant change Minimum Data Set (MDS) assessment was completed for one sampled resident (#26). The deficient practice could affect residents' continuity of care.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on clinical record review, observation, staff interviews and review of policy, the facility failed to ensure that two residents (#1 and #150) who were unable to carry out activities of daily living (ADLs) were consistently provided care regarding oral care and incontinence care. The sample size was 6. The deficient practice could result in residents with unmet ADL care.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on clinical record review, staff interviews, and policy reviews, the facility failed to ensure proper skin assessment necessary to identify and treat lice infestation of one sampled resident (#69). The deficient practice could result in undetected lice infestation of residents.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on clinical record review, staff interviews and facility policies and procedures, the facility failed to ensure pressure ulcer assessment was completed for one resident (#248). The sample size was 5. The deficient practice could result in the resident not receiving the appropriate pressure ulcer treatment.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on clinical record review, observations, staff interviews, and review of policy and procedures, the facility failed to ensure that one resident (#63) was consistently provided meals and assistance to eat to maintain adequate nutrition. The sample size was 4. The deficient practice could result in nutritional needs of residents not being met.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on clinical record review, observation, resident and staff interviews, and the facility's policy and procedure, the facility failed to provide respiratory care in accordance with the professional standard of practice for one sampled resident (#54). The deficient practice could result in adverse effects to residents.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on a clinical record review, staff interviews, and facility policy, the facility failed to ensure one resident (#25) received pain medication as ordered by the physician. The sample size was 5. The deficient practice could result in residents receiving medications that may not be necessary.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wrote-Resident #90 was admitted to the facility on [DATE] with diagnoses that included repeated falls, hemiplegia and hemiparesis following unspecified cerebrovascular diseases affecting left dominant side, and other symptoms and signs involving cognitive functions and awareness. A practitioner notes dated September 12, 2022 at 11:35 a.m., stated related to psychiatric, the resident is cooperative. A quarterly MDS assessment dated [DATE], revealed a BIMS score of 15, which indicated the resident had no cognitive impairment. The assessment included the resident's mood interview (PHQ-9) which indicated no symptoms, and no behavior or potential psychosis. Per the assessment, the active diagnoses included cerebrovascular accident and no psychiatric mood or disorder. Review of the nursing progress notes dated August 23 and 29, 2022; September 7, 2022; [...]
August 6, 2021Standard inspection · 16 citations
- G Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on clinical record review, staff interviews, and review of policies and procedures, the facility failed to ensure two out of two residents (#24 and #61) sampled received necessary treatment and services to promote healing and prevent new ulcers from developing. The deficient practice could result in pressure ulcer complications and new pressure ulcer formation.
- E Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on clinical record review, staff interviews, and review of policies and procedures, the facility failed to ensure one resident (#24) received treatment and care in accordance with professional standards regarding wound/skin treatments and monitoring. The sample size was 18. The deficient practice could result in adverse outcomes for residents.
- E Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on clinical record review, resident and staff interviews, and policy review, the facility failed to ensure three of four sampled residents (#214, #33, and #17) were weighed per the physician's order. The deficient practice can result in residents' nutritional status not being monitored.
- E Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on resident and staff interviews, facility documentation, and policy review, the facility failed to ensure there was sufficient nursing staff to meet the needs of the residents. This deficient practice results in resident needs not being met. The census was 66.
- E Provide timely, quality laboratory services/tests to meet the needs of residents.
Inspectors wroteBased on observations, facility documentation, clinical record review, staff interviews, policy review, and the manufacturer's instructions, the facility failed to ensure that quality control solution testing was consistently completed on a multi-use glucometer and failed to ensure the container for the glucometer test strips was dated when opened. The deficient practice could result in not being aware of glucometers that were not functioning properly which could result in inaccurate glucose levels for residents with diabetes.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, staff interviews, and review of policy and procedures, the facility failed to ensure infection control standards were maintained during medication administration. The census was 66. The deficient practice could result in the transmission of infection.
- D Ensure that residents are fully informed and understand their health status, care and treatments.
Inspectors wroteBased on clinical record reviews, staff interviews, and policy review, the facility failed to ensure two of six sampled residents (#33 and #119) and/or their representative were informed of the risks and benefits of psychotropic medications prior to the administration of the medications. The deficient practice can result in the resident and/or the resident representative not being aware of the benefits and the potential adverse side effects of taking psychoactive medications.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on clinical record reviews, staff interviews, and policy review, the facility failed to ensure advanced directives were accurately documented for two of four sampled residents (#33 and #163). The census was 66. The deficient practice could result in residents receiving services which are not in accordance with their wishes.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on clinical record review, staff interviews, and policy review, the facility failed to ensure the physician was notified of one resident's (#33) significant weight loss. The sample size was 4. The deficient practice could result in physicians not being notified of changes in residents' conditions.
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on clinical record review, staff interviews, and policy review, the facility failed to ensure the Level 1 Pre-admission Screening and Resident Review (PASRR) was updated for one sampled resident (#33), after the resident's stay in the facility was over 30 days. The deficient practice could result in specialized services needed not being identified and provided for residents.
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on clinical record review, staff interviews, and policy review, the facility failed to ensure a baseline care plan was developed within 48 hours of admission for one of 18 sampled residents (#214). The deficient practice may result in residents not being provided the services and person-centered care necessary to meet their needs.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on clinical record review, staff interviews, and review of policy and procedure, the facility failed to revise the care plan for one of 18 sampled residents (#24). The deficient practice could result in care plan not being revised.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on clinical record reviews, observation, staff interviews, and review of policies and procedures, the facility failed to ensure services met professional standards of quality, by failing to ensure a physician order was clarified for one resident (#13) and that a physician order for one resident (#17) was followed. The sample size was 18. The deficient practice could result in medication errors and physician orders not being followed.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on clinical record review, resident and staff interviews, and policy review, the facility failed to ensure pre and post dialysis assessments were consistently completed for one sampled resident (#214). The deficient practice could result in dialysis related complications not be being readily identified and treated timely.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observations, clinical record review, staff interviews, and review of policy and procedures, the facility failed to ensure the medication error rate was not 5% or greater, by failing to administer medications as ordered to two residents (#27 & #13). The error rate was 8%. The deficient practice could result in further medication errors.
- D Perform COVID19 testing on residents and staff.
Inspectors wroteBased on county COVID-19 positivity rates, facility documentation, staff interviews, policy review, and the Centers for Medicare and Medicaid Services (CMS) Interim Final Rule requirements, the facility failed to ensure one Registered Nurse (RN/staff #75) was tested for COVID-19 at the required frequency. The deficient practice could lead to the spread of COVID-19.
Fire safety inspections
16 fire safety citations on file: 6 on March 22, 2024, 3 on December 2, 2022, 7 on August 6, 2021.
Every fire safety citation16 citations
- E Conduct testing and exercise requirements.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Ensure proper usage of power strips and extension cords.
- D Establish roles under a Waiver declared by secretary.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Conduct testing and exercise requirements.
- D Install corridor and hallway doors that block smoke.
- D Have proper medical gas storage and administration areas.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Conduct testing and exercise requirements.
- D Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
- D Have properly installed electrical wiring and gas equipment.
- D Have a battery powered remote alarm panel in a location accessible by operating personnel.
- D Ensure proper usage of power strips and extension cords.
- D Have proper medical gas storage and administration areas.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Arizona | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.43 | 3.98 | 3.86 |
| Registered nurses | 0.53 | 0.70 | 0.69 |
| All nursing staff on weekends | 3.12 | 3.51 | 3.42 |
| Nurse aides | 2.09 | ||
| Licensed practical nurses | 0.82 | ||
| Nursing staff turnover (share who left in a year) | 58.1% | 45.1% | 45.8% |
| Registered nurse turnover | 57.1% | 43.6% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.71 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.56 on weekdays and 3.12 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.27 in April to June 2025 to 3.43 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.43 | 0.53 | 3.56 | 3.12 | 0.0% | 0 of 90 | 111 |
| Oct to Dec 2025 | 3.43 | 0.58 | 3.58 | 3.07 | 0.0% | 0 of 92 | 109 |
| Jul to Sep 2025 | 3.38 | 0.58 | 3.53 | 3.02 | 0.0% | 0 of 92 | 111 |
| Apr to Jun 2025 | 3.27 | 0.56 | 3.39 | 2.97 | 0.0% | 0 of 91 | 111 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Arizona, Jan to Mar 2026 | 3.87 | 0.63 | 4.05 | 3.43 | 3.3% | 0.5% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Arizona | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 4.4 | 10.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.6 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.2 | 2.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.2 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 4.9 | 12.8 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 0.9 | 4.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 1.1 | 10.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 27.1 | 23.7 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 13.9 | 10.4 | 12.0 |
Owners and operators
Legal business name: SUN CITY SNF HEALTHCARE LLC. CMS links this home to PACS Group, a group of 275 nursing homes averaging 2.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| PACS Group, Inc. | 5% or greater indirect ownership interest | Organization | 100% | 09/01/2023 |
| Srivastava, Vinee | Contracted managing employee | Individual | 11/01/2024 | |
| Osterneck, Scott | W-2 managing employee | Individual | 09/01/2023 | |
| Apt, Frederick | Corporate officer | Individual | 01/01/2024 | |
| Hancock, Mark | Corporate officer | Individual | 01/01/2024 | |
| Jergensen, Joshua | Corporate officer | Individual | 01/01/2024 | |
| Mitchell, John | Corporate officer | Individual | 01/01/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 10 problems in this area, most recently on December 30, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 7 problems in this area, most recently on February 28, 2025: "Ensure that residents are fully informed and understand their health status, care and treatments."
- When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on December 2, 2022: "Assess the resident when there is a significant change in condition"
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on March 22, 2024: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.12 hours per resident per day, below the Arizona average of 3.51.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Lake Pleasant Post Acute Rehabilitation Center Peoria, 1.3 mi · 4 of 5 stars · 20 citations
- Freedom Plaza Care Center Peoria, 3.3 mi · 5 of 5 stars · 12 citations
- Boswell Transitional Care of Cascadia Sun City, 3.4 mi · 5 of 5 stars · 10 citations
- Peoria Post Acute and Rehabilitation Peoria, 3.5 mi · 4 of 5 stars · 8 citations
- Center at Arrowhead, LLC Glendale, 3.6 mi · 5 of 5 stars · 13 citations
- Sunview Respiratory and Rehabilitation Youngtown, 4.1 mi · 2 of 5 stars · 18 citations
- Sun West Choice Healthcare & Rehab Sun City West, 4.6 mi · 5 of 5 stars · 14 citations
- Advanced Health Care of Glendale Glendale, 4.7 mi · 3 of 5 stars · 9 citations
Arizona contacts for a concern about a nursing home
These are the official offices in Arizona. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Arizona Department of Health Services, Long Term Care Facilities Licensing, the state agency that inspects nursing homes for CMS and takes complaints about care.
- State inspection reports: AZ Care Check, where Arizona publishes its own records on licensed homes.
Common questions
- What is Sun City Post Acute's Medicare star rating?
- CMS rates Sun City Post Acute 4 out of 5 stars overall, with 3 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Sun City Post Acute get at its last inspection?
- 3 health deficiencies at the standard inspection on March 22, 2024. The Arizona average is 6.4.
- Has Sun City Post Acute been fined?
- CMS lists no fines in the last three years.
- Does Sun City Post Acute accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Sun City Post Acute?
- CMS lists 7 owners and managers, and links the home to PACS Group. Legal business name: SUN CITY SNF HEALTHCARE LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.